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The relationship between presenteeism and job satisfaction: A mediated moderation model using work engagement and perceived organizational support

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  • Côté, Karine
  • Lauzier, Martin
  • Stinglhamber, Florence

Abstract

Research on presenteeism has largely focused on its prevalence, determinants and consequences on the health of both employees and organizations. To date, few studies have examined the influence of presenteeism on workers’ attitudinal and motivational responses. Based on the Effort–Recovery Theory, this study evaluates the mediating effect of work engagement in the relationship between presenteeism and job satisfaction. Building on previous work, this study also proposes to consider perceived organizational support as a moderator of the work engagement–job satisfaction relationship. Presented in the form of a mediated moderation model, the results of bootstrapped regression analyses show three main results. First, presenteeism is negatively associated with work engagement and job satisfaction. Secondly, work engagement is one of the factors through which presenteeism influences job satisfaction. Thirdly, perceived organizational support moderates the association between work engagement and job satisfaction so that, at a low level of work engagement, feeling supported by the organization makes a difference on job satisfaction. Overall, this research is part of the limited number of studies that have focused on the interplay existing between presenteeism and its consequences in terms of job attitudes.

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  • Côté, Karine & Lauzier, Martin & Stinglhamber, Florence, 2021. "The relationship between presenteeism and job satisfaction: A mediated moderation model using work engagement and perceived organizational support," European Management Journal, Elsevier, vol. 39(2), pages 270-278.
    • Handle: RePEc:eee:eurman:v:39:y:2021:i:2:p:270-278
    DOI: 10.1016/j.emj.2020.09.001
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    2. César Torres-Martín & Inmaculada Alemany-Arrebola & Manuel Enrique Lorenzo-Martín & Ángel Custodio Mingorance-Estrada, 2021. "Psychological Distress and Psychosocial Factors in the Non-Formal Context of Basketball Coaches in Times of the COVID-19 Pandemic," IJERPH, MDPI, vol. 18(16), pages 1-21, August.
    3. Milan Andrejić & Milorad Kilibarda & Vukašin Pajić, 2022. "Job Satisfaction and Labor Fluctuation: A Case Study in the Logistics Sector in Serbia," Logistics, MDPI, vol. 6(3), pages 1-15, July.
    4. Yufei Cheng & Huanxin Liu & Yiwei Yuan & Zhonghao Zhang & Jinguo Zhao, 2022. "What Makes Employees Green Advocates? Exploring the Effects of Green Human Resource Management," IJERPH, MDPI, vol. 19(3), pages 1-19, February.
    5. Barbara Barbieri & Marina Mondo & Silvia De Simone & Roberta Pinna & Maura Galletta & Jessica Pileri & Diego Bellini, 2024. "Enhancing Productivity at Home: The Role of Smart Work and Organizational Support in the Public Sector," Societies, MDPI, vol. 14(4), pages 1-18, April.
    6. Bin Du & Bin He & Luxiaohe Zhang & Nan Luo & Xuan Yu & Ai Wang, 2022. "From Subordinate Moqi to Work Engagement: The Role of Leader–Member Exchange in the Sustainability Context," Sustainability, MDPI, vol. 15(1), pages 1-17, December.
    7. Qin Li & Rosmah Mohamed & Anuar Mahomed & Hanna Khan, 2022. "The Effect of Perceived Organizational Support and Employee Care on Turnover Intention and Work Engagement: A Mediated Moderation Model Using Age in the Post Pandemic Period," Sustainability, MDPI, vol. 14(15), pages 1-15, July.

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