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Working conditions in hospitals revisited: A moderated-mediated model of job context and presenteeism

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  • Merce Mach
  • Aristides I Ferreira
  • Luis F Martinez
  • Antonina Lisowskaia
  • Grace K Dagher
  • Amalia R Perez-Nebra

Abstract

This study examines whether the relationship between the employees’ perceived job autonomy may be prone to the contextual influence of supervisor support and presenteeism climate in explaining the attendance behaviors of presenteeism–the employees’ decision to attend work despite being ill or not feeling well. Does work context play a role on presenteeism climate and the specific act of presenteeism? This study includes 213 health care employees (e.g., nurses, doctors) working in one private hospital in Lebanon. We used the ordinary least squared (OLS) regressions path analytical framework and bootstrapping methods to estimate the hypothesized moderated-mediation models. Our findings indicate that healthcare job resources (job autonomy) is correlated with the presenteeism climate and the occurrence of presenteeism attendance behaviors. We also found that this relationship is mediated by presenteeism climate and that supervisor support moderates the observed indirect relationship. This study extends the organizational attendance research domain to presenteeism climate by explaining for both doctors and nurses how contextual variables explains the relationship between jobs resources and presenteeism attendance behaviors. Supervisor support plays an important role in encouraging task autonomy and thus allowing employees increase their perception of empowerment to manage their actions at work. Overall, healthcare managers should ensure that employees understand their roles and duties and have an up-to-date, clearly defined role (e.g., job description) so that they can meet their organizations’ goals.

Suggested Citation

  • Merce Mach & Aristides I Ferreira & Luis F Martinez & Antonina Lisowskaia & Grace K Dagher & Amalia R Perez-Nebra, 2018. "Working conditions in hospitals revisited: A moderated-mediated model of job context and presenteeism," PLOS ONE, Public Library of Science, vol. 13(10), pages 1-15, October.
  • Handle: RePEc:plo:pone00:0205973
    DOI: 10.1371/journal.pone.0205973
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    References listed on IDEAS

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    1. Chia-Huei Wu & Aleksandra Luksyte & Sharon Parker, 2015. "Overqualification and Subjective Well-Being at Work: The Moderating Role of Job Autonomy and Culture," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 121(3), pages 917-937, April.
    2. Zhou, Qin & Martinez, Luis F. & Ferreira, Aristides I. & Rodrigues, Piedade, 2016. "Supervisor support, role ambiguity and productivity associated with presenteeism: A longitudinal study," Journal of Business Research, Elsevier, vol. 69(9), pages 3380-3387.
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    Cited by:

    1. Côté, Karine & Lauzier, Martin & Stinglhamber, Florence, 2021. "The relationship between presenteeism and job satisfaction: A mediated moderation model using work engagement and perceived organizational support," European Management Journal, Elsevier, vol. 39(2), pages 270-278.
    2. Elamara Marama de Araújo Vieira & Jonhatan Magno Norte da Silva & Wilza Karla dos Santos Leite & Ruan Eduardo Carneiro Lucas & Luiz Bueno da Silva, 2022. "Team Workload and Performance of Healthcare Workers with Musculoskeletal Symptoms," IJERPH, MDPI, vol. 20(1), pages 1-13, December.
    3. Guy Assaker & Wassim Shahin, 2022. "What Drives Faculty Publication Citations in the Business Field? Empirical Results from an AACSB Middle Eastern Institution," Publications, MDPI, vol. 10(4), pages 1-29, November.

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