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Examination of a Moderated-Mediation Model Linking Perceived Organizational Support, Affective Commitment, Organizational Citizenship Behavior and Work Engagement: A Study of Nurses in the Indian Context

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  • Agarwal, Upasna A.
  • Gupta, Vishal

Abstract

The present study examines the relationship between Perceived Organizational Support (POS) and work outcomes (work engagement and organization citizenship behaviour) with affective commitment as a mediator and psychological contract breach as a moderator. Drawing from data collected among a sample of nurses (N = 475), we found that affective commitment mediates the positive relationships between POS and work outcomes. Moreover, perception of unfulfilled expectations (psychological contract breach) qualifies POS-work outcome relationships such that the relationships between POS and outcomes are stronger in case of low contract breach perceptions. Implications for theory and practice are discussed.

Suggested Citation

  • Agarwal, Upasna A. & Gupta, Vishal, 2015. "Examination of a Moderated-Mediation Model Linking Perceived Organizational Support, Affective Commitment, Organizational Citizenship Behavior and Work Engagement: A Study of Nurses in the Indian Cont," IIMA Working Papers WP2015-03-05, Indian Institute of Management Ahmedabad, Research and Publication Department.
    • Handle: RePEc:iim:iimawp:13241
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    References listed on IDEAS

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