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Measuring organizational health in child welfare agencies

Author

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  • Potter, Cathryn C.
  • Leake, Robin
  • Longworth-Reed, Laricia
  • Altschul, Inna
  • Rienks, Shauna

Abstract

In recent years, federal funds have been directed toward programs to improve the organizational health and functioning of public and tribal child welfare agencies. This study introduces a battery of instruments aimed at holistic measurement of organizational health factors in public, private, and tribal child welfare agencies. The Comprehensive Organizational Health Assessment (COHA) was designed as part of a federally funded grant to aid development of organizational interventions in child welfare settings. Assessment results are used diagnostically to identify strengths and challenges and to guide the development of targeted systems-change interventions and to track change over time. This study describes the iterative process of developing and testing the measurement tools, including results from exploratory and confirmatory factor analyses. The final, revised set of measures includes 20 scales and 3 indices measuring aspects of individual, work unit, and organizational functioning.

Suggested Citation

  • Potter, Cathryn C. & Leake, Robin & Longworth-Reed, Laricia & Altschul, Inna & Rienks, Shauna, 2016. "Measuring organizational health in child welfare agencies," Children and Youth Services Review, Elsevier, vol. 61(C), pages 31-39.
  • Handle: RePEc:eee:cysrev:v:61:y:2016:i:c:p:31-39
    DOI: 10.1016/j.childyouth.2015.11.002
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    References listed on IDEAS

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    1. Madden, Elissa E. & Scannapieco, Maria & Painter, Kirsten, 2014. "An examination of retention and length of employment among public child welfare workers," Children and Youth Services Review, Elsevier, vol. 41(C), pages 37-44.
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    11. Auerbach, Charles & McGowan, Brenda G. & Ausberger, Astraea & Strolin-Goltzman, Jessica & Schudrich, Wendy, 2010. "Differential factors influencing public and voluntary child welfare workers' intention to leave," Children and Youth Services Review, Elsevier, vol. 32(10), pages 1396-1402, October.
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    14. Claiborne, Nancy & Auerbach, Charles & Lawrence, Catherine & Liu, Junqing & McGowan, Brenda G. & Fernendes, Gretta & Magnano, Julie, 2011. "Child welfare agency climate influence on worker commitment," Children and Youth Services Review, Elsevier, vol. 33(11), pages 2096-2102.
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    2. Griffiths, Austin & Royse, David & Murphy, April & Jones, Olivia & Culver, Kalee & Turner, James & Smajlovic, Alma, 2023. "Exploratory factor analysis and reliability of the Child Welfare Employee Feedback Scale: Further revision (CWEFS-R)," Children and Youth Services Review, Elsevier, vol. 155(C).
    3. Park, Taekyung & Pierce, Barbara, 2020. "Impacts of transformational leadership on turnover intention of child welfare workers," Children and Youth Services Review, Elsevier, vol. 108(C).
    4. He, Amy S. & Lizano, Erica L. & Stahlschmidt, Mary Jo, 2021. "When doing the right thing feels wrong: Moral distress among child welfare caseworkers," Children and Youth Services Review, Elsevier, vol. 122(C).
    5. Lizano, Erica L. & He, Amy S., 2023. "Inclusive work environments as a pathway to an engaged child welfare workforce that intends to stay," Children and Youth Services Review, Elsevier, vol. 155(C).
    6. Thibodeau, Pari Shah & Park, In Young & Dunbar, Annie Zean & He, Amy, 2023. "What makes a good learning culture? The role of professional development among child welfare workers," Children and Youth Services Review, Elsevier, vol. 150(C).
    7. Lushin, Victor & Katz, Colleen C. & Julien-Chinn, Francie J. & Lalayants, Marina, 2023. "A burdened workforce: Exploring burnout, job satisfaction and turnover among child welfare caseworkers in the era of COVID-19," Children and Youth Services Review, Elsevier, vol. 148(C).

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