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Organizational tenure among child welfare workers, burnout, stress, and intent to leave: Does employment-based social capital make a difference?

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  • Boyas, Javier F.
  • Wind, Leslie H.
  • Ruiz, Erika

Abstract

Research has shown that child welfare organizations have a prominent role in safeguarding their workers from experiencing high levels of job stress and burnout, which can ultimately lead to increased thoughts of leaving. However, it is not clear whether these relationships are shaped by their length of organizational tenure. A cross-sectional research design that included a statewide purposive sample of 209 child welfare workers was used to test a theoretical model of employment-based social capital to examine how paths to job stress, burnout, and intent to leave differ between workers who have worked in a child welfare organization for less than 3years compared to those with 3years or more of employment in one organization. Path analysis results indicate that when a mixture of dimensions of employment-based social capital are present, they act as significant direct protective factors in decreasing job stress and indirectly shape burnout and intent to leave differently based on organizational tenure. Thus, organizations may have to institute unique intervention efforts for both sets of workers that provide immediate and long-term structures of support, resources, and organizational practices given that their group-specific needs may change over time.

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  • Boyas, Javier F. & Wind, Leslie H. & Ruiz, Erika, 2013. "Organizational tenure among child welfare workers, burnout, stress, and intent to leave: Does employment-based social capital make a difference?," Children and Youth Services Review, Elsevier, vol. 35(10), pages 1657-1669.
  • Handle: RePEc:eee:cysrev:v:35:y:2013:i:10:p:1657-1669
    DOI: 10.1016/j.childyouth.2013.07.008
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    References listed on IDEAS

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    6. King, Erin A., 2021. "Child welfare workers’ experiences of client-perpetrated violence: Implications for worker mental health," Children and Youth Services Review, Elsevier, vol. 120(C).
    7. Radey, Melissa & Wilke, Dina J., 2023. "Extent, trajectory, and determinants of child welfare turnover and exit destinations," Children and Youth Services Review, Elsevier, vol. 144(C).
    8. Huan Zhang & Lin Sun & Qiujie Zhang, 2022. "How Workplace Social Capital Affects Turnover Intention: The Mediating Role of Job Satisfaction and Burnout," IJERPH, MDPI, vol. 19(15), pages 1-12, August.
    9. Orsi-Hunt, Rebecca & Harrison, Courtney L. & Rockwell, Kayla E. & Barbee, Anita P., 2023. "Addressing secondary traumatic stress, burnout, resilience and turnover in the child welfare workforce: Results from a 6-month, cluster-randomized control trial of Resilience Alliance," Children and Youth Services Review, Elsevier, vol. 151(C).
    10. Ahn, Haksoon & Keyser, Daniel & Hayward-Everson, R. Anna, 2016. "A multi-level analysis of individual and agency effects on implementation of family-centered practice in child welfare," Children and Youth Services Review, Elsevier, vol. 69(C), pages 11-18.
    11. Sears, Jeanelle S. & Hall, Martin T. & Harris, Lesley M. & Mount, Shannon & Willauer, Tina & Posze, Lynn & Smead, Erin, 2017. "“Like a marriage”: Partnering with peer mentors in child welfare," Children and Youth Services Review, Elsevier, vol. 74(C), pages 80-86.
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    13. Jyoti, Jeevan & Rani, Asha, 2019. "Role of burnout and mentoring between high performance work system and intention to leave: Moderated mediation model," Journal of Business Research, Elsevier, vol. 98(C), pages 166-176.

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