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Differential factors influencing public and voluntary child welfare workers' intention to leave

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  • Auerbach, Charles
  • McGowan, Brenda G.
  • Ausberger, Astraea
  • Strolin-Goltzman, Jessica
  • Schudrich, Wendy

Abstract

Although several studies have explored personal and organizational factors impacting retention and turnover in public or private agencies, there are no studies comparing the similarities and differences between voluntary and public child welfare settings. The research reported here is designed to contribute to knowledge about the differential factors that may contribute to worker retention and turnover in the voluntary (private, non-profit) and public child welfare sectors. The current research expands knowledge of the child welfare workforce by comparing the difference in factors contributing to job satisfaction and turnover between the voluntary and public child welfare sectors in a large urban community. The research includes workers from 202 voluntary agencies (n = 538) and from one large public child welfare agency (n = 144). The bivariate analyses revealed that public agency workers were more satisfied with their opportunities for promotion, benefits, and the nature of their work, whereas the voluntary agency workers were more satisfied with their co-workers. A structural equation model (SEM) revealed that lower investment in child welfare work was associated with intent to leave for both samples, as was lower satisfaction with contingent rewards and the nature of their work. Moreover, agency auspice was strongly predictive of intent to leave. Voluntary child welfare workers had stronger intentions to leave, despite the fact they displayed higher investment in child welfare work in the bivariate analysis. The key factor predicting voluntary agency workers' intention to leave was their dissatisfaction with their level of pay.

Suggested Citation

  • Auerbach, Charles & McGowan, Brenda G. & Ausberger, Astraea & Strolin-Goltzman, Jessica & Schudrich, Wendy, 2010. "Differential factors influencing public and voluntary child welfare workers' intention to leave," Children and Youth Services Review, Elsevier, vol. 32(10), pages 1396-1402, October.
  • Handle: RePEc:eee:cysrev:v:32:y:2010:i:10:p:1396-1402
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    References listed on IDEAS

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    1. Ellett, Alberta J. & Ellis, Jacquelyn I. & Westbrook, Tonya M. & Dews, Denise', 2007. "A qualitative study of 369 child welfare professionals' perspectives about factors contributing to employee retention and turnover," Children and Youth Services Review, Elsevier, vol. 29(2), pages 264-281, February.
    2. Yankeelov, Pamela A. & Barbee, Anita P. & Sullivan, Dana & Antle, Becky F., 2009. "Individual and organizational factors in job retention in Kentucky's child welfare agency," Children and Youth Services Review, Elsevier, vol. 31(5), pages 547-554, May.
    3. Mor Barak, Michalle E. & Levin, Amy & Nissly, Jan A. & Lane, Christianne J., 2006. "Why do they leave? Modeling child welfare workers' turnover intentions," Children and Youth Services Review, Elsevier, vol. 28(5), pages 548-577, May.
    4. Smith, Brenda D., 2005. "Job retention in child welfare: Effects of perceived organizational support, supervisor support, and intrinsic job value," Children and Youth Services Review, Elsevier, vol. 27(2), pages 153-169, February.
    5. DePanfilis, Diane & Zlotnik, Joan Levy, 2008. "Retention of front-line staff in child welfare: A systematic review of research," Children and Youth Services Review, Elsevier, vol. 30(9), pages 995-1008, September.
    6. Strand, Virginia C. & Dore, Martha Morrison, 2009. "Job satisfaction in a stable state child welfare workforce: Implications for staff retention," Children and Youth Services Review, Elsevier, vol. 31(3), pages 391-397, March.
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