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Who stays, who goes, who knows? A state-wide survey of child welfare workers

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  • Griffiths, Austin
  • Royse, David
  • Culver, Kalee
  • Piescher, Kristine
  • Zhang, Yanchen

Abstract

Child welfare workforce turnover remains a significant problem with dire consequences. Designed to assist in its retention efforts, an agency supported state-wide survey was employed to capture worker feedback and insight into turnover. This article examines the quantitative feedback from a Southern state's frontline child welfare workforce (N=511), examining worker intent to leave as those who intend to stay employed at the agency (Stayers), those who are undecided (Undecided), and those who intend to leave (Leavers). A series of One-Way ANOVAs revealed a stratified pattern of worker dissatisfaction, with stayers reporting highest satisfaction levels, followed by undecided workers, and then leavers in all areas (e.g., salary, workload, recognition, professional development, accomplishment, peer support, and supervision). A Multinomial Logistic Regression model revealed significant (and shared) predictors among leavers and undecided workers in comparison to stayers with respect to dissatisfaction with workload and professional development, and working in an urban area. Additionally, child welfare workers who intend to leave the agency in the next 12 months expressed significant dissatisfaction with supervision and accomplishment, and tended to be younger and professionals of color.

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  • Griffiths, Austin & Royse, David & Culver, Kalee & Piescher, Kristine & Zhang, Yanchen, 2017. "Who stays, who goes, who knows? A state-wide survey of child welfare workers," Children and Youth Services Review, Elsevier, vol. 77(C), pages 110-117.
    • Handle: RePEc:eee:cysrev:v:77:y:2017:i:c:p:110-117
    DOI: 10.1016/j.childyouth.2017.04.012
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    References listed on IDEAS

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    Cited by:

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    2. Miller, J.Jay & Lee, Jacquelyn & Benner, Kalea & Shalash, Nada & Barnhart, Sheila & Grise-Owens, Erlene, 2018. "Self-compassion among child welfare workers: An exploratory study," Children and Youth Services Review, Elsevier, vol. 89(C), pages 205-211.
    3. Griffiths, Austin & Royse, David & Murphy, April & Jones, Olivia & Culver, Kalee & Turner, James & Smajlovic, Alma, 2023. "Exploratory factor analysis and reliability of the Child Welfare Employee Feedback Scale: Further revision (CWEFS-R)," Children and Youth Services Review, Elsevier, vol. 155(C).
    4. Miller, J. Jay & Donohue-Dioh, Jessica & Niu, Chunling & Shalash, Nada, 2018. "Exploring the self-care practices of child welfare workers: A research brief," Children and Youth Services Review, Elsevier, vol. 84(C), pages 137-142.
    5. Kothari, Brianne H. & Chandler, Kelly D. & Waugh, Andrew & McElvaine, Kara K. & Jaramillo, Jamie & Lipscomb, Shannon, 2021. "Retention of child welfare caseworkers: The role of case severity and workplace resources," Children and Youth Services Review, Elsevier, vol. 126(C).
    6. Lushin, Victor & Katz, Colleen C. & Julien-Chinn, Francie J. & Lalayants, Marina, 2023. "A burdened workforce: Exploring burnout, job satisfaction and turnover among child welfare caseworkers in the era of COVID-19," Children and Youth Services Review, Elsevier, vol. 148(C).
    7. Boraggina-Ballard, Lena & Sobeck, J. & Honig, D., 2021. "What motivates highly trained child welfare professionals to stay or leave?," Children and Youth Services Review, Elsevier, vol. 124(C).
    8. Bai, Rong & Collins, Cyleste & Fischer, Robert & Crampton, David, 2020. "Family critical time intervention with housing unstable, child welfare-involved families: Service providers’ and families’ experiences with the phases," Children and Youth Services Review, Elsevier, vol. 119(C).
    9. Radey, Melissa & Wilke, Dina J., 2023. "Extent, trajectory, and determinants of child welfare turnover and exit destinations," Children and Youth Services Review, Elsevier, vol. 144(C).
    10. Salloum, Alison & Choi, Mi Jin & Stover, Carla Smith, 2018. "Development of a trauma-informed self-care measure with child welfare workers," Children and Youth Services Review, Elsevier, vol. 93(C), pages 108-116.
    11. Li, Yong & Huang, Hui & Chen, Yi-Yi, 2020. "Organizational climate, job satisfaction, and turnover in voluntary child welfare workers," Children and Youth Services Review, Elsevier, vol. 119(C).
    12. Brewsaugh, Katrina & Holmes, Allison K. & Richardson, Audrey & Barnard, Suzanne & Weaver, Cynthia & O'Brien, Kirk & Parker, Elizabeth & Pecora, Peter J. & DuMont, Kimberly & Munson, Sara & Smith, Joan, 2022. "Research and knowledge gaps in child welfare in the United States: A national survey of agency staff, allied disciplines, tribal leaders, and people who have experienced child welfare," Children and Youth Services Review, Elsevier, vol. 138(C).
    13. Edwards, Frank & Wildeman, Christopher, 2018. "Characteristics of the front-line child welfare workforce," Children and Youth Services Review, Elsevier, vol. 89(C), pages 13-26.
    14. Griffiths, Austin & Royse, David & Walker, Robert, 2018. "Stress among child protective service workers: Self-reported health consequences," Children and Youth Services Review, Elsevier, vol. 90(C), pages 46-53.
    15. Osborne, Cynthia & Huffman, Jennifer & Caldera, Selena & Lipton Galbraith, Anna, 2020. "The influence of field-based training on caseworker turnover," Children and Youth Services Review, Elsevier, vol. 108(C).
    16. Curry, Ashley, 2019. "“If you can't be with this client for some years, don't do it”: Exploring the emotional and relational effects of turnover on youth in the child welfare system," Children and Youth Services Review, Elsevier, vol. 99(C), pages 374-385.
    17. Miller, J. Jay & Niu, Chunling & Moody, Shannon, 2020. "Child welfare workers and peritraumatic distress: The impact of COVID-19," Children and Youth Services Review, Elsevier, vol. 119(C).

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