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The mediating roles of leader–member exchange and perceived organizational support in the role stress–turnover intention relationship among child welfare workers: A longitudinal analysis

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  • Kim, Ahraemi
  • Mor Barak, Michàlle E.

Abstract

This study sought to identify the mediating roles of leader–member exchange (LMX) and perceived organizational support (POS) as social exchange relationships in the role stress–turnover intention relationship using a longitudinal perspective. Using three waves of 1-year data from a child welfare workforce study, cross-sectional and longitudinal path analyses were conducted. Findings indicated significant indirect effects of LMX and POS on the role stress–turnover intention relationship at a series of static time points. Changes in LMX and POS mediated the relationship between changes in role stress and turnover intention at the first 6-month time point, whereas mediating effects at the other two time points were not revealed. The findings underscore the importance of both social exchanges, LMX and POS, in managing child welfare workers. Implications for practice and future research are discussed.

Suggested Citation

  • Kim, Ahraemi & Mor Barak, Michàlle E., 2015. "The mediating roles of leader–member exchange and perceived organizational support in the role stress–turnover intention relationship among child welfare workers: A longitudinal analysis," Children and Youth Services Review, Elsevier, vol. 52(C), pages 135-143.
    • Handle: RePEc:eee:cysrev:v:52:y:2015:i:c:p:135-143
    DOI: 10.1016/j.childyouth.2014.11.009
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    References listed on IDEAS

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    1. Ellett, Alberta J. & Ellis, Jacquelyn I. & Westbrook, Tonya M. & Dews, Denise', 2007. "A qualitative study of 369 child welfare professionals' perspectives about factors contributing to employee retention and turnover," Children and Youth Services Review, Elsevier, vol. 29(2), pages 264-281, February.
    2. Burns, Kenneth & Christie, Alastair, 2013. "Employment mobility or turnover? An analysis of child welfare and protection employee retention," Children and Youth Services Review, Elsevier, vol. 35(2), pages 340-346.
    3. Hopkins, Karen M. & Cohen-Callow, Amy & Kim, Hae Jung & Hwang, Jeongha, 2010. "Beyond intent to leave: Using multiple outcome measures for assessing turnover in child welfare," Children and Youth Services Review, Elsevier, vol. 32(10), pages 1380-1387, October.
    4. Mor Barak, Michalle E. & Levin, Amy & Nissly, Jan A. & Lane, Christianne J., 2006. "Why do they leave? Modeling child welfare workers' turnover intentions," Children and Youth Services Review, Elsevier, vol. 28(5), pages 548-577, May.
    5. Kruzich, Jean M. & Mienko, Joseph A. & Courtney, Mark E., 2014. "Individual and work group influences on turnover intention among public child welfare workers: The effects of work group psychological safety," Children and Youth Services Review, Elsevier, vol. 42(C), pages 20-27.
    6. Smith, Brenda D., 2005. "Job retention in child welfare: Effects of perceived organizational support, supervisor support, and intrinsic job value," Children and Youth Services Review, Elsevier, vol. 27(2), pages 153-169, February.
    7. DePanfilis, Diane & Zlotnik, Joan Levy, 2008. "Retention of front-line staff in child welfare: A systematic review of research," Children and Youth Services Review, Elsevier, vol. 30(9), pages 995-1008, September.
    8. Chen, Yi-Yi & Park, Jisung & Park, Aely, 2012. "Existence, relatedness, or growth? Examining turnover intention of public child welfare caseworkers from a human needs approach," Children and Youth Services Review, Elsevier, vol. 34(10), pages 2088-2093.
    9. Shim, Miseung, 2010. "Factors influencing child welfare employee's turnover: Focusing on organizational culture and climate," Children and Youth Services Review, Elsevier, vol. 32(6), pages 847-856, June.
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    Cited by:

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    3. Nicolas Gillet & Evelyne Fouquereau & Robert J. Vallerand & Jocelyne Abraham & Philippe Colombat, 2018. "The Role of Workers’ Motivational Profiles in Affective and Organizational Factors," Journal of Happiness Studies, Springer, vol. 19(4), pages 1151-1174, April.
    4. Hongshan Lai & Md Altab Hossin & Jieyun Li & Ruping Wang & Md Sajjad Hosain, 2022. "Examining the Relationship between COVID-19 Related Job Stress and Employees’ Turnover Intention with the Moderating Role of Perceived Organizational Support: Evidence from SMEs in China," IJERPH, MDPI, vol. 19(6), pages 1-19, March.
    5. Rena Bina & Saralee Glasser & Mira Honovich & Yona Ferber & Samira Alfayumi-Zeadna, 2022. "The Role of Organizational Factors in Nurses’ Perceived Preparedness to Screen, Intervene and Refer in Cases of Suspected Postpartum Depression," IJERPH, MDPI, vol. 19(24), pages 1-12, December.

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