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Organizational change: The role of climate and job satisfaction in child welfare workers' perception of readiness for change

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  • Claiborne, Nancy
  • Auerbach, Charles
  • Lawrence, Catherine
  • Schudrich, Wendy Zeitlin

Abstract

When organizations embark on deliberate efforts to increase effectiveness through organizational-level changes, those that demonstrate greater readiness for change tend to have better outcomes. In contrast, when the organization is not ready, a change effort may result in resistance, conflict and, eventually, failure. However, studies addressing how agency climate and job satisfaction influence workers' perception of the organization's readiness for change in child welfare or human service organizations are scarce.

Suggested Citation

  • Claiborne, Nancy & Auerbach, Charles & Lawrence, Catherine & Schudrich, Wendy Zeitlin, 2013. "Organizational change: The role of climate and job satisfaction in child welfare workers' perception of readiness for change," Children and Youth Services Review, Elsevier, vol. 35(12), pages 2013-2019.
    • Handle: RePEc:eee:cysrev:v:35:y:2013:i:12:p:2013-2019
    DOI: 10.1016/j.childyouth.2013.09.012
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    1. Strand, Virginia C. & Spath, Robin & Bosco-Ruggiero, Stephanie, 2010. "So you have a stable child welfare workforce -- What's next?," Children and Youth Services Review, Elsevier, vol. 32(3), pages 338-345, March.
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    5. Strand, Virginia C. & Dore, Martha Morrison, 2009. "Job satisfaction in a stable state child welfare workforce: Implications for staff retention," Children and Youth Services Review, Elsevier, vol. 31(3), pages 391-397, March.
    6. Allan P. O. Williams, 2006. "Leadership in Change," Palgrave Macmillan Books, in: The Rise of Cass Business School, chapter 15, pages 200-220, Palgrave Macmillan.
    7. Claiborne, Nancy & Auerbach, Charles & Lawrence, Catherine & Liu, Junqing & McGowan, Brenda G. & Fernendes, Gretta & Magnano, Julie, 2011. "Child welfare agency climate influence on worker commitment," Children and Youth Services Review, Elsevier, vol. 33(11), pages 2096-2102.
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    1. Li, Yong & Huang, Hui, 2017. "Validating the Job Satisfaction Survey in voluntary child welfare," Children and Youth Services Review, Elsevier, vol. 83(C), pages 1-8.
    2. Najda Hayajneh & Taghrid Suifan & Bader Yousef Obeidat & Mohammd Abuhashesh & Raed Kareem Kanaan, 2020. "The relationship between organizational changes and job satisfaction in the Jordanian telecommunication industry," Journal of Social Sciences (COES&RJ-JSS), , vol. 9(1), pages 1-20, January.
    3. Zahid Yousaf & Daniela Mihai & Umair Tanveer & Mădălina Brutu & Smaranda Toma & Sheikh Muhammad Zahid, 2022. "Organizational Innovativeness in the Circular Economy: The Interplay of Innovation Networks, Frugal Innovation, and Organizational Readiness," Sustainability, MDPI, vol. 14(11), pages 1-13, May.
    4. Lawrence, Catherine & Claiborne, Nancy & Zeitlin, Wendy & Auerbach, Charles, 2016. "Finish what you start: A study of Design Team change initiatives' impact on agency climate," Children and Youth Services Review, Elsevier, vol. 63(C), pages 40-46.
    5. Fluke, John D. & Corwin, Tyler W. & Hollinshead, Dana M. & Maher, Erin J., 2016. "Family preservation or child safety? Associations between child welfare workers' experience, position, and perspectives," Children and Youth Services Review, Elsevier, vol. 69(C), pages 210-218.
    6. Muhammad Khalid Anser & Zahid Yousaf & Muhammad Usman & Seemab Yousaf, 2020. "Towards Strategic Business Performance of the Hospitality Sector: Nexus of ICT, E-Marketing and Organizational Readiness," Sustainability, MDPI, vol. 12(4), pages 1-17, February.
    7. Myers, Christina & Garcia, Antonio & Beidas, Rinad & Yang, Zixiaojie, 2020. "Factors that predict child welfare caseworker referrals to an evidence-based parenting program," Children and Youth Services Review, Elsevier, vol. 109(C).
    8. Elliott-Engel, Jeremy & Westfall-Rudd, Donna M. & Seibel, Megan & Kaufman, Eric & Radhakrishna, Rama, 2024. "Administrators’ perspectives on organizational environmental factors facing 4-H youth development," Children and Youth Services Review, Elsevier, vol. 156(C).
    9. Li, Yong & Huang, Hui & Chen, Yi-Yi, 2020. "Organizational climate, job satisfaction, and turnover in voluntary child welfare workers," Children and Youth Services Review, Elsevier, vol. 119(C).
    10. Zhang Zhen & Zahid Yousaf & Magdalena Radulescu & Muhammad Yasir, 2021. "Nexus of Digital Organizational Culture, Capabilities, Organizational Readiness, and Innovation: Investigation of SMEs Operating in the Digital Economy," Sustainability, MDPI, vol. 13(2), pages 1-15, January.
    11. Zeitlin, Wendy, 2014. "Factors impacting perceptions of organizational cultural competence in voluntary child welfare," Children and Youth Services Review, Elsevier, vol. 44(C), pages 1-8.
    12. Engell, Thomas & Kirkøen, Benedicte & Aarons, Gregory A. & Hagen, Kristine Amlund, 2020. "Individual level predictors of implementation climate in child welfare services," Children and Youth Services Review, Elsevier, vol. 119(C).
    13. Mohammad Abuhashesh & Suleiman Jamal Mohammad & Mohammad Al Khasawneh, 2019. "The attitude of Jordanian customers towards virtual stores," International Journal of Islamic Marketing and Branding, Inderscience Enterprises Ltd, vol. 4(1), pages 59-75.
    14. Abdelmohsen A. Nassani & Crenguta Sinisi & Daniela Mihai & Loredana Paunescu & Zahid Yousaf & Mohamed Haffar, 2022. "Towards the Achievement of Frugal Innovation: Exploring Major Antecedents among SMEs," Sustainability, MDPI, vol. 14(7), pages 1-12, March.
    15. Ilaria Buonomo & Caterina Fiorilli & Paula Benevene, 2020. "Unravelling Teacher Job Satisfaction: The Contribution of Collective Efficacy and Emotions Towards Professional Role," IJERPH, MDPI, vol. 17(3), pages 1-11, January.

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