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The Financial Impact of ISO 9000 Certification in the United States: An Empirical Analysis

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Cited by:

  1. Hussinger, Katrin & Schwiebacher, Franz, 2013. "The value of disclosing IPR to open standard setting organizations," ZEW Discussion Papers 13-060, ZEW - Leibniz Centre for European Economic Research.
  2. Fonseca Luis Miguel & Domingues José Pedro, 2017. "Listen to ISO 9001:2015 for organizational competitiveness: Correlation between change management and improvement," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 11(1), pages 916-926, July.
  3. Lise Tole & Gary Koop, 2013. "Estimating the impact on efficiency of the adoption of a voluntary environmental standard: an empirical study of the global copper mining industry," Journal of Productivity Analysis, Springer, vol. 39(1), pages 35-45, February.
  4. repec:bof:bofrdp:urn:nbn:fi:bof-201508181353 is not listed on IDEAS
  5. Susan A. Kayser & John W. Maxwell & Michael W. Toffel, 2014. "Signaling without Certification: The Critical Role of Civil Society Scrutiny," Harvard Business School Working Papers 15-009, Harvard Business School, revised Jul 2016.
  6. Biao Li & Kekun Wu, 2017. "Environmental Management System Adoption and the Operational Performance of Firm in the Textile and Apparel Industry of China," Sustainability, MDPI, vol. 9(6), pages 1-11, June.
  7. Subodha Kumar & Rakesh R. Mallipeddi, 2022. "Impact of cybersecurity on operations and supply chain management: Emerging trends and future research directions," Production and Operations Management, Production and Operations Management Society, vol. 31(12), pages 4488-4500, December.
  8. Bolatto, Stefano & Pignataro, Giuseppe, 2023. "Entering the supplier base through certified management standards," International Economics, Elsevier, vol. 174(C), pages 4-17.
  9. Mohamad Almaoui & Mohamad Saouli & Bhaskar Sinha, 2015. "Effect of instituting quality objectives on on-time delivery performance," International Journal of Human Rights and Constitutional Studies, Inderscience Enterprises Ltd, vol. 4(1), pages 79-91.
  10. Xiaoling Wang & Haiying Lin & Olaf Weber, 2016. "Does Adoption of Management Standards Deliver Efficiency Gain in Firms’ Pursuit of Sustainability Performance? An Empirical Investigation of Chinese Manufacturing Firms," Sustainability, MDPI, vol. 8(7), pages 1-18, July.
  11. Wenlong He & Wei Yang & Seong-jin Choi, 2018. "The Interplay Between Private and Public Regulations: Evidence from ISO 14001 Adoption Among Chinese Firms," Journal of Business Ethics, Springer, vol. 152(2), pages 477-497, October.
  12. Hezekiah Agwara & Philip Auerswald & Brian Higginbotham, 2014. "Algorithms and the Changing Frontier," NBER Working Papers 20039, National Bureau of Economic Research, Inc.
  13. Weiping Liu & Yanling Lian & Cuili Qian, 2022. "Buffering and bridging: How firms manage the burden of celebrity," Asia Pacific Journal of Management, Springer, vol. 39(2), pages 483-513, June.
  14. Darnall, Nicole & Henriques, Irene & Sadorsky, Perry, 2008. "Do environmental management systems improve business performance in an international setting?," Journal of International Management, Elsevier, vol. 14(4), pages 364-376, December.
  15. Ullah, Barkat, 2022. "The impact of quality certification on SME innovation and the role of institutions," Research in International Business and Finance, Elsevier, vol. 62(C).
  16. Martinez-Costa, Micaela & Martinez-Lorente, Angel R. & Choi, Thomas Y., 2008. "Simultaneous consideration of TQM and ISO 9000 on performance and motivation: An empirical study of Spanish companies," International Journal of Production Economics, Elsevier, vol. 113(1), pages 23-39, May.
  17. Charles J. Corbett & Robert D. Klassen, 2006. "Extending the Horizons: Environmental Excellence as Key to Improving Operations," Manufacturing & Service Operations Management, INFORMS, vol. 8(1), pages 5-22, March.
  18. O’Neill, Peter & Sohal, Amrik & Teng, Chih Wei, 2016. "Quality management approaches and their impact on firms׳ financial performance – An Australian study," International Journal of Production Economics, Elsevier, vol. 171(P3), pages 381-393.
  19. Mei‐Jane Teng & Shih‐Ying Wu, 2018. "Sustainable Development and Competitive Advantages – Utilizing Matching to Overcome Sample Selection Bias," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 25(4), pages 313-326, July.
  20. Neda Trifkovic, 2016. "Private standards and labour productivity in the food sector in Vietnam," WIDER Working Paper Series 163, World Institute for Development Economic Research (UNU-WIDER).
  21. Anandasivam Gopal & Guodong (Gordon) Gao, 2009. "Certification in the Indian Offshore IT Services Industry," Manufacturing & Service Operations Management, INFORMS, vol. 11(3), pages 471-492, December.
  22. David I. Levine & Michael W. Toffel, 2010. "Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers," Management Science, INFORMS, vol. 56(6), pages 978-996, June.
  23. Nour Chams & Josep García-Blandón & Khaled Hassan, 2021. "Role Reversal! Financial Performance as an Antecedent of ESG: The Moderating Effect of Total Quality Management," Sustainability, MDPI, vol. 13(13), pages 1-18, June.
  24. Zeynep Ton, 2008. "The Effect of Labor on Profitability: The Role of Quality," Harvard Business School Working Papers 09-040, Harvard Business School, revised Jul 2009.
  25. Michaela Balzarova & Pavel Castka, 2012. "Stakeholders’ Influence and Contribution to Social Standards Development: The Case of Multiple Stakeholder Approach to ISO 26000 Development," Journal of Business Ethics, Springer, vol. 111(2), pages 265-279, December.
  26. Son, Byung-Gak & Sodhi, ManMohan & Kocabasoglu-Hillmer, Canan & Lee, Tae-Hee, 2016. "Supply chain information in analyst reports on publicly traded companies," International Journal of Production Economics, Elsevier, vol. 171(P3), pages 350-360.
  27. Andy C. L. Yeung & Chris K. Y. Lo & T. C. E. Cheng, 2011. "Behind the Iron Cage: An Institutional Perspective on ISO 9000 Adoption and CEO Compensation," Organization Science, INFORMS, vol. 22(6), pages 1600-1612, December.
  28. Teck-Hua Ho & Noah Lim & Sadat Reza & Xiaoyu Xia, 2017. "OM Forum—Causal Inference Models in Operations Management," Manufacturing & Service Operations Management, INFORMS, vol. 19(4), pages 509-525, October.
  29. Goedhuys, Micheline & Sleuwaegen, Leo, 2013. "The Impact of International Standards Certification on the Performance of Firms in Less Developed Countries," World Development, Elsevier, vol. 47(C), pages 87-101.
  30. Hamada Fawzy Thabet Abuzid & Muzaffar Abbas, 2017. "Banks Performance and Impact of Market Orientation Strategy: Do Employee Satisfaction and Customer Loyalty Augment this Relationship?," International Review of Management and Marketing, Econjournals, vol. 7(2), pages 60-66.
  31. Pieter Jong & Antony Paulraj & Constantin Blome, 2014. "The Financial Impact of ISO 14001 Certification: Top-Line, Bottom-Line, or Both?," Journal of Business Ethics, Springer, vol. 119(1), pages 131-149, January.
  32. Manthos D. Delis & Chrysovalantis Gaganis & Iftekhar Hasan & Fotios Pasiouras, 2017. "The Effect of Board Directors from Countries with Different Genetic Diversity Levels on Corporate Performance," Management Science, INFORMS, vol. 63(1), pages 231-249, January.
  33. Lamar Pierce & Michael W. Toffel, 2013. "The Role of Organizational Scope and Governance in Strengthening Private Monitoring," Organization Science, INFORMS, vol. 24(5), pages 1558-1584, October.
  34. Lamin, Anna & Livanis, Grigorios, 2020. "Do third-party certifications work in a weak institutional environment?," Journal of International Management, Elsevier, vol. 26(2).
  35. Kathryn Bowler & Pavel Castka & Michaela Balzarova, 2017. "Understanding Firms’ Approaches to Voluntary Certification: Evidence from Multiple Case Studies in FSC Certification," Journal of Business Ethics, Springer, vol. 145(2), pages 441-456, October.
  36. Liu, Feng & Rhim, Hosun & Park, Kwangtae & Xu, Jian & Lo, Chris K.Y., 2021. "HACCP certification in food industry: Trade-offs in product safety and firm performance," International Journal of Production Economics, Elsevier, vol. 231(C).
  37. Jana Pokorná, 2013. "Association between quality management and financial performance," Acta Universitatis Bohemiae Meridionales, University of South Bohemia in Ceske Budejovice, vol. 16(2), pages 139-148.
  38. Ferreira, Luís M.F.R. & Cândido, Carlos J.F., 2021. "Factors influencing firm propensity for ISO 9001 withdrawal: Evidence on decertification tendency and antecedents," International Journal of Production Economics, Elsevier, vol. 233(C).
  39. Aspara, Jaakko, 2011. "Documentation and continuous development of processes for customer management: Implications for profitable growth," Australasian marketing journal, Elsevier, vol. 19(4), pages 267-280.
  40. Juan L. Nicolau & Ricardo Sellers, 2011. "The Effect of Quality on Hotel Risk," Tourism Economics, , vol. 17(1), pages 39-52, February.
  41. repec:bla:glopol:v:8:y:2017:i:s3:p:66-77 is not listed on IDEAS
  42. Karishma Ansaram & Neeveditah Pariag-Maraye, 2018. "Modelling the Impact of Responsibility Levels on Corporate Financial Performance: The Case of Top 100 Firms in Mauritius," Business and Economic Research, Macrothink Institute, vol. 8(3), pages 118-138, September.
  43. Gallego, Juan Miguel & Gutiérrez, Luis H., 2017. "Quality Management System and Firm Performance in an Emerging Economy: The Case of Colombian Manufacturing Industries," IDB Publications (Working Papers) 8260, Inter-American Development Bank.
  44. Mareike Heimeshoff & Jonas Schreyögg & Lukas Kwietniewski, 2014. "Cost and technical efficiency of physician practices: a stochastic frontier approach using panel data," Health Care Management Science, Springer, vol. 17(2), pages 150-161, June.
  45. Sina Golara & Kevin J. Dooley & Nasim Mousavi, 2021. "Are Dealers Still Relevant? How Dealer Service Quality Impacts Manufacturer Success," Production and Operations Management, Production and Operations Management Society, vol. 30(10), pages 3560-3578, October.
  46. Hippolyte Nkeng TENENG & Samuel TENJEH MUKAH & Martin NGASSA & Ose HANKO & Sidiki ABOUBAKAR, 2022. "Innovation Capacities and Barriers," Journal of Academic Finance, RED research unit, university of Gabes, Tunisia, vol. 13(1), pages 140-158, June.
  47. Saravanan Kesavan & Vishal Gaur & Ananth Raman, 2010. "Do Inventory and Gross Margin Data Improve Sales Forecasts for U.S. Public Retailers?," Management Science, INFORMS, vol. 56(9), pages 1519-1533, September.
  48. Castka, Pavel & Balzarova, Michaela A., 2008. "The impact of ISO 9000 and ISO 14000 on standardisation of social responsibility--an inside perspective," International Journal of Production Economics, Elsevier, vol. 113(1), pages 74-87, May.
  49. Blind, Knut & Mangelsdorf, Axel & Pohlisch, Jakob, 2018. "The effects of cooperation in accreditation on international trade: Empirical evidence on ISO 9000 certifications," International Journal of Production Economics, Elsevier, vol. 198(C), pages 50-59.
  50. Joseph A. Clougherty, & Michał Grajek, & Oz Shy, 2016. "Taking ‘some’ of the mimicry out of the adoption process: Quality management and strategic substitution," ESMT Research Working Papers ESMT-16-05, ESMT European School of Management and Technology.
  51. Cai, Shaohan & Jun, Minjoon, 2018. "A qualitative study of the internalization of ISO 9000 standards: The linkages among firms' motivations, internalization processes, and performance," International Journal of Production Economics, Elsevier, vol. 196(C), pages 248-260.
  52. Wenlong He & Rui Shen, 2019. "ISO 14001 Certification and Corporate Technological Innovation: Evidence from Chinese Firms," Journal of Business Ethics, Springer, vol. 158(1), pages 97-117, August.
  53. repec:zbw:bofrdp:urn:nbn:fi:bof-201508181353 is not listed on IDEAS
  54. Hill, Craig A. & Zhang, G. Peter & Miller, Keith E., 2018. "Collaborative planning, forecasting, and replenishment & firm performance: An empirical evaluation," International Journal of Production Economics, Elsevier, vol. 196(C), pages 12-23.
  55. Duc-Niem Le & Van-Hoa Nguyen, 2024. "Does Quality Certification or Product Diversification Improve the Performance of Small and Medium Enterprises?," Sustainability, MDPI, vol. 16(5), pages 1-11, February.
  56. Clougherty, Joseph A. & Grajek, Michał, 2023. "Decertification in quality-management standards by incrementally and radically innovative organizations," Research Policy, Elsevier, vol. 52(1).
  57. Susan A. Kayser & John W. Maxwell & Michael W. Toffel, 2014. "Supply chain screening without certification: The critical role of stakeholder pressure," Working Papers 2014-08, Indiana University, Kelley School of Business, Department of Business Economics and Public Policy.
  58. Tong, Xun & Lai, Kee-hung & Lo, Chris K.Y. & Cheng, T.C.E., 2022. "Supply chain security certification and operational performance: The role of upstream complexity," International Journal of Production Economics, Elsevier, vol. 247(C).
  59. World Bank, 2008. "Harnessing Competitiveness for Stronger Inclusive Growth : Bangladesh Second Investment Climate Assessment," World Bank Publications - Reports 8025, The World Bank Group.
  60. Clougherty, Joseph A. & Grajek, Michal & Shy, Oz, 2016. "Taking ‘Some’ of the Mimicry Out of the Adoption Process: Quality-Management and Strategic Substitution," CEPR Discussion Papers 11661, C.E.P.R. Discussion Papers.
  61. Ullah, Barkat & Wei, Zuobao & Xie, Feixue, 2014. "ISO certification, financial constraints, and firm performance in Latin American and Caribbean countries," Global Finance Journal, Elsevier, vol. 25(3), pages 203-228.
  62. Markus Hang & Jerome Geyer‐Klingeberg & Andreas Rathgeber & Stefan Stöckl, 2018. "Economic Development Matters: A Meta‐Regression Analysis on the Relation between Environmental Management and Financial Performance," Journal of Industrial Ecology, Yale University, vol. 22(4), pages 720-744, August.
  63. Lindlbauer, Ivonne & Schreyögg, Jonas & Winter, Vera, 2016. "Changes in technical efficiency after quality management certification: A DEA approach using difference-in-difference estimation with genetic matching in the hospital industry," European Journal of Operational Research, Elsevier, vol. 250(3), pages 1026-1036.
  64. Lin, Yongjia & Fan, Di & Shi, Xuanyi & Fu, Maggie, 2021. "The effects of supply chain diversification during the COVID-19 crisis: Evidence from Chinese manufacturers," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 155(C).
  65. Julian Löbbers & Sebastian Lins & Theresa Kromat & Alexander Benlian & Ali Sunyaev, 2022. "A multi-perspective lens on web assurance seals: contrasting vendors’ intended and consumers’ perceived effects," Electronic Commerce Research, Springer, vol. 22(4), pages 1573-1615, December.
  66. Henson, Spencer & Masakure, Oliver & Cranfield, John, 2011. "Do Fresh Produce Exporters in Sub-Saharan Africa Benefit from GlobalGAP Certification?," World Development, Elsevier, vol. 39(3), pages 375-386, March.
  67. Fan, Di & Lo, Chris K.Y. & Yeung, Andy C.L. & Cheng, T.C.E., 2018. "The impact of corporate label change on long-term labor productivity," Journal of Business Research, Elsevier, vol. 86(C), pages 96-108.
  68. Xiaoli Zhao & Pavel Castka & Cory Searcy, 2020. "ISO Standards: A Platform for Achieving Sustainable Development Goal 2," Sustainability, MDPI, vol. 12(22), pages 1-19, November.
  69. Yanying Chen & Liang Ping & Feng Helen Liang, 2023. "Industry Reputation Crisis and Firm Certification: A Co-evolution Perspective," Journal of Business Ethics, Springer, vol. 186(4), pages 761-780, September.
  70. Asmat Nawaz Khattak & Muhammad Ilyas, 2018. "Organization Development and Performance: The Impact of ISO 9001:2015, ISO 14001:2015 and OHSAS 18001 Interventions on Product Quality in Manufacturing Organizations of Pakistan," Business & Economic Review, Institute of Management Sciences, Peshawar, Pakistan, vol. 10(4), pages 27-54, December.
  71. Marc-Arthur Diaye & Nathalie Greenan & Sanja Pekovic, 2014. "Sharing the " fame " of ISO standard adoption : quality supply chain effects evidence [Partager la « réputation » de la certification qualité : l’identification d’un effet de chaîne d’app," Post-Print halshs-01362467, HAL.
  72. Paulo G. Correa & Ana M. Fernandes & Chris J. Uregian, 2010. "Technology Adoption and the Investment Climate: Firm-Level Evidence for Eastern Europe and Central Asia," The World Bank Economic Review, World Bank, vol. 24(1), pages 121-147, January.
  73. Mihaela Iona?cu & Ion Iona?cu & Marian Sacarin & Mihaela Minu, 2017. "Exploring the Impact of ISO 9001, ISO 14001 and OHSAS 18001 Certification on Financial Performance: The Case of Companies listed on the Bucharest Stock Exchange," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 19(44), pages 166-166, February.
  74. repec:zbw:bofrdp:2015_014 is not listed on IDEAS
  75. Hernandez-Vivanco, Alfonso & Bernardo, Merce, 2023. "Management systems and productive efficiency along the certification life-cycle," International Journal of Production Economics, Elsevier, vol. 266(C).
  76. Vera Ferrón Vílchez & Nicole Darnall, 2016. "Two are Better Than One: The Link Between Management Systems and Business Performance," Business Strategy and the Environment, Wiley Blackwell, vol. 25(4), pages 221-240, May.
  77. Sang M. Lee & Yonghwi Noh & Donghyun Choi & Jin Sung Rha, 2017. "Environmental Policy Performances for Sustainable Development: From the Perspective of ISO 14001 Certification," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 24(2), pages 108-120, March.
  78. Orzes, Guido & Moretto, Antonella Maria & Moro, Mattia & Rossi, Matteo & Sartor, Marco & Caniato, Federico & Nassimbeni, Guido, 2020. "The impact of the United Nations global compact on firm performance: A longitudinal analysis," International Journal of Production Economics, Elsevier, vol. 227(C).
  79. Castillo-Apraiz, Julen & Matey de Antonio, Jesús, 2018. "Does quality pay in the pharmaceutical industry? The mediating role of training of personnel between quality management and performance," Revista de Dirección y Administración de Empresas, Universidad del País Vasco - Escuela Universitaria de Estudios Empresariales de San Sebastián.
  80. Zuniga, Roy & Murillo, Rodrigo, 2014. "Draining the judiciary bottleneck: A quasi-experiment in improving a government service," Journal of Business Research, Elsevier, vol. 67(6), pages 1267-1276.
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  82. Prado Roman, Camilo & Del Castillo Peces, Carlos & Mercado Idoeta, Carmelo & Del Castillo Peces, Julian, 2017. "The effects of implementing ISO 9001 in the Spanish construction industry," Cuadernos de Gestión, Universidad del País Vasco - Instituto de Economía Aplicada a la Empresa (IEAE).
  83. Ken Moon & Prashant Loyalka & Patrick Bergemann & Joshua Cohen, 2022. "The Hidden Cost of Worker Turnover: Attributing Product Reliability to the Turnover of Factory Workers," Management Science, INFORMS, vol. 68(5), pages 3755-3767, May.
  84. Bourke, Jane & Roper, Stephen, 2017. "Innovation, quality management and learning: Short-term and longer-term effects," Research Policy, Elsevier, vol. 46(8), pages 1505-1518.
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  89. Wesley D. Sine & Robert J. David & Hitoshi Mitsuhashi, 2007. "From Plan to Plant: Effects of Certification on Operational Start-up in the Emergent Independent Power Sector," Organization Science, INFORMS, vol. 18(4), pages 578-594, August.
  90. Yujuan Guo & Abe P. L. Jong & Andy C. L. Yeung, 2018. "Quality management and international trade: institutionalization of quality standards and performance outcomes in China," Journal of Shipping and Trade, Springer, vol. 3(1), pages 1-10, December.
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  111. Christian C. Blanco & Felipe Caro & Charles J. Corbett, 2019. "Managing Safety‐Related Disruptions: Evidence from the U.S. Nuclear Power Industry," Risk Analysis, John Wiley & Sons, vol. 39(10), pages 2197-2213, October.
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  114. Javorcik, Beata & Sawada, Naotaka, 2018. "The ISO 9000 certification: Little pain, big gain?," European Economic Review, Elsevier, vol. 105(C), pages 103-114.
  115. Yonghwi Noh, 2019. "The Effects of Corporate Green Efforts for Sustainability: An Event Study Approach," Sustainability, MDPI, vol. 11(15), pages 1-15, July.
  116. Neda Trifković, 2016. "Private standards and labour productivity in the food sector in Vietnam," WIDER Working Paper Series wp-2016-163, World Institute for Development Economic Research (UNU-WIDER).
  117. Guodong (Gordon) Gao & Anandasivam Gopal & Ritu Agarwal, 2010. "Contingent Effects of Quality Signaling: Evidence from the Indian Offshore IT Services Industry," Management Science, INFORMS, vol. 56(6), pages 1012-1029, June.
  118. Yan-ying Chen & Long Wu & Qing-guo Zhai, 2019. "Does ISO 9000 Certification Benefit Service Firms?," Sustainability, MDPI, vol. 11(21), pages 1-18, October.
  119. Lo, Chris K.Y. & Yeung, Andy C.L. & Cheng, T.C.E., 2009. "ISO 9000 and supply chain efficiency: Empirical evidence on inventory and account receivable days," International Journal of Production Economics, Elsevier, vol. 118(2), pages 367-374, April.
  120. Damla Durak Uşar, 2024. "Impact of ISO Certifications on Corporate Financial Performance: Evidence from Istanbul Stock Exchange-Listed Manufacturing Companies," Sustainability, MDPI, vol. 16(16), pages 1-29, August.
  121. Carlos Cândido & Luis M.S. Coelho & Ruben Peixinho, 2016. "The Financial Impact of a Withdrawn ISO 9001 Certificate," CEFAGE-UE Working Papers 2016_01, University of Evora, CEFAGE-UE (Portugal).
  122. Goel, Rajeev K. & Nelson, Michael A., 2020. "Do external quality certifications improve firms’ conduct? International evidence from manufacturing and service industries," The Quarterly Review of Economics and Finance, Elsevier, vol. 76(C), pages 97-104.
  123. Darnall, Nicole & Seol, Inshik & Sarkis, Joseph, 2009. "Perceived stakeholder influences and organizations' use of environmental audits," Accounting, Organizations and Society, Elsevier, vol. 34(2), pages 170-187, February.
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