Perceptions and Attitudes relating to ISO 9001: an Investigation with Operational Personnel
[Perceptions et attitudes liées à la norme ISO 9001 : une analyse auprès de salariés opérationnels]
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DOI: 10.3917/cca.221.0027
Note: View the original document on HAL open archive server: https://hal.science/hal-01574343
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References listed on IDEAS
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Keywords
quality management; organizational control; ISO 9001; attitudes in the workplace; cognitive maps; contrôle organisationnel; management de la qualité; norme ISO 9001; attitudes au travail; cartes cognitives;All these keywords.
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