IDEAS home Printed from https://ideas.repec.org/r/eee/touman/v32y2011i2p215-224.html
   My bibliography  Save this item

Exploring the adoption and processing of online holiday reviews: A grounded theory approach

Citations

Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
as


Cited by:

  1. Jose Ramon Saura & Ana Reyes-Menendez & Cesar Alvarez-Alonso, 2018. "Do Online Comments Affect Environmental Management? Identifying Factors Related to Environmental Management and Sustainability of Hotels," Sustainability, MDPI, vol. 10(9), pages 1-20, August.
  2. Jennifer Sin Hung von Zumbusch & Lidija Lalicic, 2020. "The role of co-living spaces in digital nomads’ well-being," Information Technology & Tourism, Springer, vol. 22(3), pages 439-453, September.
  3. Oun-Joung Park & Jong-hyun Ryu, 2019. "Cognitive fit effects of online reviews on tourists’ information search," Information Technology & Tourism, Springer, vol. 21(3), pages 313-335, September.
  4. Raffaele Filieri & Elisabetta Raguseo & Claudio Vitari, 2018. "When are extreme ratings more helpful? Empirical evidence on the moderating effects of review characteristics and product type," Grenoble Ecole de Management (Post-Print) halshs-01923243, HAL.
  5. Yulin Chen, 2019. "Information Clues and Emotional Intentions: A Case Study of the Regional Image of the Cultural and Creative Community," Administrative Sciences, MDPI, vol. 9(2), pages 1-27, May.
  6. Shixian Wen & Xiaomei Cai & Jun (Justin) Li, 2021. "Pro-Poor Tourism and Local Practices: An Empirical Study of an Autonomous County in China," SAGE Open, , vol. 11(2), pages 21582440211, June.
  7. Sakshi, & Tandon, Urvashi & Ertz, Myriam & Bansal, Harbhajan, 2020. "Social vacation: Proposition of a model to understand tourists’ usage of social media for travel planning," Technology in Society, Elsevier, vol. 63(C).
  8. Llodrà-Riera, Isabel & Martínez-Ruiz, María Pilar & Jiménez-Zarco, Ana Isabel & Izquierdo-Yusta, Alicia, 2015. "A multidimensional analysis of the information sources construct and its relevance for destination image formation," Tourism Management, Elsevier, vol. 48(C), pages 319-328.
  9. Lidija Lalicic & Assumpció Huertas & Antonio Moreno & Mohammed Jabreel, 2019. "Which emotional brand values do my followers want to hear about? An investigation of popular European tourist destinations," Information Technology & Tourism, Springer, vol. 21(1), pages 63-81, March.
  10. Filieri, Raffaele, 2016. "What makes an online consumer review trustworthy?," Annals of Tourism Research, Elsevier, vol. 58(C), pages 46-64.
  11. Manuel Ángel Fernández‐Gámez & A. Manuel Gutiérrez‐Ruiz & Rafael Becerra‐Vicario & Daniel Ruiz‐Palomo, 2020. "The impact of creating shared value on hotels online reputation," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(5), pages 2201-2211, September.
  12. Strzębicki Dariusz, 2022. "The use of content marketing on the websites of dairy companies," Marketing of Scientific and Research Organizations, Sciendo, vol. 46(4), pages 43-58, December.
  13. Jennifer Sin Hung von Zumbusch & Lidija Lalicic, 0. "The role of co-living spaces in digital nomads’ well-being," Information Technology & Tourism, Springer, vol. 0, pages 1-15.
  14. Sunyoung Hlee & Hanna Lee & Chulmo Koo, 2018. "Hospitality and Tourism Online Review Research: A Systematic Analysis and Heuristic-Systematic Model," Sustainability, MDPI, vol. 10(4), pages 1-27, April.
  15. Ho, Chaang-Iuan & Lin, Meng-Hui & Chen, Hui-Mei, 2012. "Web users’ behavioural patterns of tourism information search: From online to offline," Tourism Management, Elsevier, vol. 33(6), pages 1468-1482.
  16. Alaattin Basoda, 2014. "Exploring Hotel Employees? Individual and Work-Related Outcomes from the aspect of Customer Online Reviews: A Qualitative Approach," Proceedings of International Academic Conferences 0801969, International Institute of Social and Economic Sciences.
  17. Gobinda Roy & Biplab Datta & Rituparna Basu, 2017. "Effect of eWOM Valence on Online Retail Sales," Global Business Review, International Management Institute, vol. 18(1), pages 198-209, February.
  18. Babajide Abubakr Muritala & Maria-Victoria Sánchez-Rebull & Ana-Beatriz Hernández-Lara, 2020. "A Bibliometric Analysis of Online Reviews Research in Tourism and Hospitality," Sustainability, MDPI, vol. 12(23), pages 1-18, November.
  19. Zajadacz Alina & Minkwitz Aleksandra, 2020. "Using Social Media Data to Plan for Tourism," Quaestiones Geographicae, Sciendo, vol. 39(3), pages 125-138, September.
  20. Grubor, Aleksandar & Leković, Ksenija & Tomić, Slavica, 2019. "Tourists’ Recommendations: WOM Becomes Digital," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2019), Rovinj, Croatia, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Rovinj, Croatia, 12-14 September 2019, pages 493-501, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
  21. Ana B. Casado-Díaz & Leonor M. Pérez-Naranjo & Ricardo Sellers-Rubio, 2017. "Aggregate consumer ratings and booking intention: the role of brand image," Service Business, Springer;Pan-Pacific Business Association, vol. 11(3), pages 543-562, September.
  22. Raffaele Filieri & Elisabetta Raguseo & Claudio Vitari, 2018. "What moderates the influence of extremely negative ratings? The role of review and reviewer characteristics," Grenoble Ecole de Management (Post-Print) halshs-01923196, HAL.
  23. Dianta Hasri Natalius Barus, 2024. "Tokopedia Digital Engagement Monitoring through Trend Analytics: Case Study of Indonesia," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(3), pages 2275-2283, March.
  24. Nguyen, Bang & Klaus, Philipp “Philâ€, 2013. "Retail fairness: Exploring consumer perceptions of fairness towards retailers’ marketing tactics," Journal of Retailing and Consumer Services, Elsevier, vol. 20(3), pages 311-324.
  25. Ana Reyes-Menendez & Marisol B. Correia & Nelson Matos & Charlene Adap, 2020. "Understanding Online Consumer Behavior and eWOM Strategies for Sustainable Business Management in the Tourism Industry," Sustainability, MDPI, vol. 12(21), pages 1-14, October.
  26. Sparks, Beverley A. & Browning, Victoria, 2011. "The impact of online reviews on hotel booking intentions and perception of trust," Tourism Management, Elsevier, vol. 32(6), pages 1310-1323.
  27. Sangjae Lee & Joon Yeon Choeh, 2020. "Using the Social Influence of Electronic Word-of-Mouth for Predicting Product Sales: The Moderating Effect of Review or Reviewer Helpfulness and Product Type," Sustainability, MDPI, vol. 12(19), pages 1-18, September.
  28. Nguyen The Hien & Yen-Lun Su & Raksmey Sann & Le Thi Phuong Thanh, 2022. "Analysis of Online Customer Complaint Behavior in Vietnam’s Hotel Industry," Sustainability, MDPI, vol. 14(7), pages 1-15, March.
  29. Baka, Vasiliki, 2016. "The becoming of user-generated reviews: Looking at the past to understand the future of managing reputation in the travel sector," Tourism Management, Elsevier, vol. 53(C), pages 148-162.
  30. Juan D Montoro-Pons & Manuel Cuadrado-García, 2021. "Analyzing online search patterns of music festival tourists," Tourism Economics, , vol. 27(6), pages 1276-1300, September.
  31. Xinxin Guo & Juho Pesonen & Raija Komppula, 2021. "Comparing online travel review platforms as destination image information agents," Information Technology & Tourism, Springer, vol. 23(2), pages 159-187, June.
  32. Sergio M. Fernández-Miguélez & Miguel Díaz-Puche & Juan A. Campos-Soria & Federico Galán-Valdivieso, 2020. "The Impact of Social Media on Restaurant Corporations’ Financial Performance," Sustainability, MDPI, vol. 12(4), pages 1-14, February.
  33. Chatzigeorgiou, Chryssoula, 2017. "Modelling the impact of social media influencers on behavioural intentions of millennials: The case of tourism in rural areas in Greece," MPRA Paper 87916, University Library of Munich, Germany.
  34. Raul Tarazona-Montoya & Carlos Devece & Carlos Llopis-Albert & Sergio García-Agreda, 2024. "Effectiveness of digital marketing and its value in new ventures," International Entrepreneurship and Management Journal, Springer, vol. 20(4), pages 2839-2862, December.
  35. Rahul Pramani & S. Veena Iyer, 2023. "Adoption of payments banks: a grounded theory approach," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 28(1), pages 43-57, March.
  36. Ting Fan & Bo Pu & Samart Powpaka & Liaogang Hao, 2019. "The Impact of Disaster of a National Airline on the Nation’s Tourism: An Empirical Investigation," Sustainability, MDPI, vol. 11(5), pages 1-20, February.
  37. Salandra, Rossella & Criscuolo, Paola & Salter, Ammon, 2021. "Directing scientists away from potentially biased publications: the role of systematic reviews in health care," Research Policy, Elsevier, vol. 50(1).
  38. Filieri, Raffaele & Lin, Zhibin & Pino, Giovanni & Alguezaui, Salma & Inversini, Alessandro, 2021. "The role of visual cues in eWOM on consumers’ behavioral intention and decisions," Journal of Business Research, Elsevier, vol. 135(C), pages 663-675.
  39. Raffaele Filieri & Elisabetta Raguseo & Claudio Vitari, 2018. "When are extreme ratings more helpful? Empirical evidence on the moderating effects of review characteristics and product type," Post-Print halshs-01923243, HAL.
  40. Casaló, Luis V. & Flavián, Carlos & Guinalíu, Miguel & Ekinci, Yuksel, 2015. "Avoiding the dark side of positive online consumer reviews: Enhancing reviews' usefulness for high risk-averse travelers," Journal of Business Research, Elsevier, vol. 68(9), pages 1829-1835.
  41. Pulina, Manuela & Santoni , Valentina, 2018. "Hotel online pricing policy: A review and a regional case study," INVESTIGACIONES REGIONALES - Journal of REGIONAL RESEARCH, Asociación Española de Ciencia Regional, issue 42, pages 93-111.
  42. Zhen Li & Fangzhou Li & Jing Xiao & Zhi Yang, 2020. "Topic Features in Negative Customer Reviews: Evidence Based on Text Data Mining," The Review of Socionetwork Strategies, Springer, vol. 14(1), pages 19-40, April.
  43. Raúl Tarazona-Montoya & Marta Peris-Ortiz & Carlos Devece, 2020. "The Value of Cluster Association for Digital Marketing in Tourism Regional Development," Sustainability, MDPI, vol. 12(23), pages 1-18, November.
  44. Sparks, Beverley A. & Perkins, Helen E. & Buckley, Ralf, 2013. "Online travel reviews as persuasive communication: The effects of content type, source, and certification logos on consumer behavior," Tourism Management, Elsevier, vol. 39(C), pages 1-9.
  45. Prateek Kalia & Dušan Mladenović & à ngel Acevedo-Duque, 2022. "Decoding the Trends and the Emerging Research Directions of Digital Tourism in the Last Three Decades: A Bibliometric Analysis," SAGE Open, , vol. 12(4), pages 21582440221, October.
  46. Sangjae Lee & Joon Yeon Choeh, 2020. "The impact of online review helpfulness and word of mouth communication on box office performance predictions," Palgrave Communications, Palgrave Macmillan, vol. 7(1), pages 1-12, December.
  47. Ferrarese, Moreno & Loner, Enzo & Pulina, Manuela, 2021. "Demand, business profitability and competitiveness in the cableway system: A multidimensional framework," Research in Transportation Economics, Elsevier, vol. 90(C).
  48. Raffaele Filieri & Elisabetta Raguseo & Claudio Vitari, 2018. "What moderates the influence of extremely negative ratings? The role of review and reviewer characteristics," Post-Print halshs-01923196, HAL.
  49. Lifeng He & Dongmei Han & Xiaohang Zhou & Zheng Qu, 2020. "The Voice of Drug Consumers: Online Textual Review Analysis Using Structural Topic Model," IJERPH, MDPI, vol. 17(10), pages 1-18, May.
IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.