IDEAS home Printed from https://ideas.repec.org/a/sae/sagope/v11y2021i4p21582440211061560.html
   My bibliography  Save this article

The Relationship of Work-Related ICT Use With Well-being, Incorporating the Role of Resources and Demands: A Meta-Analysis

Author

Listed:
  • Viktoria Maria Baumeister
  • Leonie Petra Kuen
  • Maike Bruckes
  • Gerhard Schewe

Abstract

An understanding of the overall relationship between the work-related use of information and communication technology (ICT) and employees’ well-being is lacking as the rising number of studies has produced mixed results. We meta-analytically synthesize and integrate existing literature on the consequences of ICT use based on the job demands-resources model. By using meta-analytical structural equation modeling based on 63 independent studies ( N  = 26,295), we shed light on the relationship between ICT use and employees’ well-being (operationalized as burnout and engagement) in a model that incorporates the mediating role of ICT-related resources and demands. Results show that ICT use is opposingly related to burnout and engagement through autonomy, availability, and work-life conflict. Our study brings clarity into the contradictory results and highlights the importance of a simultaneous consideration of both positive and negative effects for a comprehensive understanding of the relationship. We further show that the time of use and managerial position, and methodological moderators can clarify heterogeneity in previous results.

Suggested Citation

  • Viktoria Maria Baumeister & Leonie Petra Kuen & Maike Bruckes & Gerhard Schewe, 2021. "The Relationship of Work-Related ICT Use With Well-being, Incorporating the Role of Resources and Demands: A Meta-Analysis," SAGE Open, , vol. 11(4), pages 21582440211, November.
    • Handle: RePEc:sae:sagope:v:11:y:2021:i:4:p:21582440211061560
    DOI: 10.1177/21582440211061560
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/21582440211061560
    Download Restriction: no
    File URL: https://libkey.io/10.1177/21582440211061560?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Wilmar Schaufeli & Marisa Salanova & Vicente González-romá & Arnold Bakker, 2002. "The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach," Journal of Happiness Studies, Springer, vol. 3(1), pages 71-92, March.
    2. Steinmueller, W Edward, 2000. "Will New Information and Communication Technologies Improve the 'Codification' of Knowledge?," Industrial and Corporate Change, Oxford University Press and the Associazione ICC, vol. 9(2), pages 361-376, June.
    3. Sue Duval & Richard Tweedie, 2000. "Trim and Fill: A Simple Funnel-Plot–Based Method of Testing and Adjusting for Publication Bias in Meta-Analysis," Biometrics, The International Biometric Society, vol. 56(2), pages 455-463, June.
    4. David Moher & Alessandro Liberati & Jennifer Tetzlaff & Douglas G Altman & The PRISMA Group, 2009. "Preferred Reporting Items for Systematic Reviews and Meta-Analyses: The PRISMA Statement," PLOS Medicine, Public Library of Science, vol. 6(7), pages 1-6, July.
    5. Melissa Mazmanian & Wanda J. Orlikowski & JoAnne Yates, 2013. "The Autonomy Paradox: The Implications of Mobile Email Devices for Knowledge Professionals," Organization Science, INFORMS, vol. 24(5), pages 1337-1357, October.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Chiara Consiglio & Nicoletta Massa & Valentina Sommovigo & Luigi Fusco, 2023. "Techno-Stress Creators, Burnout and Psychological Health among Remote Workers during the Pandemic: The Moderating Role of E-Work Self-Efficacy," IJERPH, MDPI, vol. 20(22), pages 1-23, November.
    2. Cosmas Benard Meka'a & Astride Claudel Njiepue Nouffeussie & Romus Noufelie & Gaëlle Tatiana Timba, 2023. "Use of ICTs: What Effect on the Quality of Youth Employment in Cameroon?," CESifo Working Paper Series 10867, CESifo.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Lianjie Liu & Zhuo Shao & Hang Yu & Wei Zhang & Hao Wang & Zubing Mei, 2020. "Is the platelet to lymphocyte ratio a promising biomarker to distinguish acute appendicitis? Evidence from a systematic review with meta-analysis," PLOS ONE, Public Library of Science, vol. 15(5), pages 1-15, May.
    2. Ioana A Cristea & Robin N Kok & Pim Cuijpers, 2016. "The Effectiveness of Cognitive Bias Modification Interventions for Substance Addictions: A Meta-Analysis," PLOS ONE, Public Library of Science, vol. 11(9), pages 1-19, September.
    3. Yasuhiro Kotera & Katia Correa Vione, 2020. "Psychological Impacts of the New Ways of Working (NWW): A Systematic Review," IJERPH, MDPI, vol. 17(14), pages 1-13, July.
    4. Je-Young Lee & Minkyung Baek, 2023. "Effects of Gamification on Students’ English Language Proficiency: A Meta-Analysis on Research in South Korea," Sustainability, MDPI, vol. 15(14), pages 1-19, July.
    5. Martin Polak & Norbert Tanzer & Per Carlbring, 2022. "PROTOCOL: Effects of virtual reality exposure therapy versus in vivo exposure in treating social anxiety disorder in adults: A systematic review and meta‐analysis," Campbell Systematic Reviews, John Wiley & Sons, vol. 18(3), September.
    6. Muthanna Samara & Bruna Da Silva Nascimento & Aiman El-Asam & Sara Hammuda & Nabil Khattab, 2021. "How Can Bullying Victimisation Lead to Lower Academic Achievement? A Systematic Review and Meta-Analysis of the Mediating Role of Cognitive-Motivational Factors," IJERPH, MDPI, vol. 18(5), pages 1-21, February.
    7. Zhao-Feng Chen & Lufei Young & Chong Ho Yu & S. Pamela K. Shiao, 2018. "A Meta-Prediction of Methylenetetrahydrofolate-Reductase Polymorphisms and Air Pollution Increased the Risk of Ischemic Heart Diseases Worldwide," IJERPH, MDPI, vol. 15(7), pages 1-16, July.
    8. Chun-Yu Chang & Po-Chen Lin & Yung-Jiun Chien & Chien-Sheng Chen & Meng-Yu Wu, 2020. "Analysis of Chest-Compression Depth and Full Recoil in Two Infant Chest-Compression Techniques Performed by a Single Rescuer: Systematic Review and Meta-Analysis," IJERPH, MDPI, vol. 17(11), pages 1-17, June.
    9. Woodley of Menie, Michael A. & Peñaherrera-Aguirre, Mateo & Sarraf, Matthew A., 2022. "Signs of a Flynn effect in rodents? Secular differentiation of the manifold of general cognitive ability in laboratory mice (Mus musculus) and Norwegian rats (Rattus norvegicus) over a century—Results," Intelligence, Elsevier, vol. 95(C).
    10. Teresa Del Giudice & Carla Cavallo & Francesco Caracciolo & Gianni Cicia, 2015. "What attributes of extra virgin olive oil are really important for consumers: a meta-analysis of consumers’ stated preferences," Agricultural and Food Economics, Springer;Italian Society of Agricultural Economics (SIDEA), vol. 3(1), pages 1-15, December.
    11. Beaulieu, Myriam & Tremblay, Joël & Baudry, Claire & Pearson, Jessica & Bertrand, Karine, 2021. "A systematic review and meta-analysis of the efficacy of the long-term treatment and support of substance use disorders," Social Science & Medicine, Elsevier, vol. 285(C).
    12. Se Young Kim & Mi-Kyoung Cho, 2022. "The Effect of Nurse Support Programs on Job Satisfaction and Organizational Behaviors among Hospital Nurses: A Meta-Analysis," IJERPH, MDPI, vol. 19(24), pages 1-23, December.
    13. Trood, Michael D. & Spivak, Benjamin L. & Ogloff, James R.P., 2021. "A systematic review and meta-analysis of the effects of judicial supervision on recidivism and well-being factors of criminal offenders," Journal of Criminal Justice, Elsevier, vol. 74(C).
    14. Sergio Nolazco & Kaspar Delhey & Shinichi Nakagawa & Anne Peters, 2022. "Ornaments are equally informative in male and female birds," Nature Communications, Nature, vol. 13(1), pages 1-10, December.
    15. Xin Zhang & Bai Gao & Bing Xu, 2020. "No association between the vitamin D-binding protein (DBP) gene polymorphisms (rs7041 and rs4588) and multiple sclerosis and type 1 diabetes mellitus: A meta-analysis," PLOS ONE, Public Library of Science, vol. 15(11), pages 1-10, November.
    16. Beatrice Thielmann & Robin Schwarze & Irina Böckelmann, 2023. "A Systematic Review of Associations and Predictors for Job Satisfaction and Work Engagement in Prehospital Emergency Medical Services—Challenges for the Future," IJERPH, MDPI, vol. 20(5), pages 1-16, March.
    17. Yucheon Kim & Songyi Lee, 2023. "A Systematic Review and Meta-Analysis of the Effectiveness of Non-Face-to-Face Coaching," Sustainability, MDPI, vol. 15(12), pages 1-15, June.
    18. Ferrero, Marta & Vadillo, Miguel A. & León, Samuel P., 2021. "A valid evaluation of the theory of multiple intelligences is not yet possible: Problems of methodological quality for intervention studies," Intelligence, Elsevier, vol. 88(C).
    19. Ivan Ropovik & Matus Adamkovic & David Greger, 2021. "Neglect of publication bias compromises meta-analyses of educational research," PLOS ONE, Public Library of Science, vol. 16(6), pages 1-14, June.
    20. Diana Barros & Aurora A. C. Teixeira, 2021. "Unlocking the black box: A comprehensive meta-analysis of the main determinants of within-region income inequality," Review of Regional Research: Jahrbuch für Regionalwissenschaft, Springer;Gesellschaft für Regionalforschung (GfR), vol. 41(1), pages 55-93, February.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:sagope:v:11:y:2021:i:4:p:21582440211061560. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.