IDEAS home Printed from https://ideas.repec.org/a/mth/ijhr88/v9y2019i3p155-175.html
   My bibliography  Save this article

Perceived Organizational Support: A Literature Review

Author

Listed:
  • Li Sun

Abstract

Perceived organizational support (POS), which reflects the organization’s value on employees’ contributions and concern for employee benefits, is an important tool to help organizations establish favourable relationship with employees and motivate employees work hard. This paper aims to make a review of POS concept and the variables related to POS. Research results showed that perceived organizational support emphasizes organizational commitment to employees and is a unilateral relationship. Perceived organizational support is related to employees’ reduced absenteeism, increased job satisfaction, happiness, organizational citizenship behaviour and organizational performance, and also influenced by organizational fairness, working conditions, HR practices, employee characteristics, leadership, management communication. Besides, this paper summarized the measures to improve perceived organizational support, such as supportive or high commitment HR practices, fairness, superior and co-worker supports, employee empowerment. This study helps researchers understand the latest research progress in perceived organizational support.

Suggested Citation

  • Li Sun, 2019. "Perceived Organizational Support: A Literature Review," International Journal of Human Resource Studies, Macrothink Institute, vol. 9(3), pages 155-175, December.
    • Handle: RePEc:mth:ijhr88:v:9:y:2019:i:3:p:155-175
    as

    Download full text from publisher

    File URL: http://www.macrothink.org/journal/index.php/ijhrs/article/download/15102/11890
    Download Restriction: no
    File URL: http://www.macrothink.org/journal/index.php/ijhrs/article/view/15102
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Zagenczyk, Thomas J. & Scott, Kristin D. & Gibney, Ray & Murrell, Audrey J. & Thatcher, Jason Bennett, 2010. "Social influence and perceived organizational support: A social networks analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 111(2), pages 127-138, March.
    2. Riggle, Robert J. & Edmondson, Diane R. & Hansen, John D., 2009. "A meta-analysis of the relationship between perceived organizational support and job outcomes: 20 years of research," Journal of Business Research, Elsevier, vol. 62(10), pages 1027-1030, October.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Neha Bellamkonda & M. Srimannarayana, 2024. "When and How Perceived HRM Practices Influence Career Satisfaction: A Moderated Mediation Model on Career Self-management and Organizational Support," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 49(2), pages 241-255, May.
    2. Nor Azima Ahmad & Siti Salwa Salim & Fariza Md Sham, 2021. "Is Perceived Organizational Support an Antecedent of Employee Behaviour?," International Journal of Human Resource Studies, Macrothink Institute, vol. 11(1), pages 351265-3512, December.
    3. Baojie Zhang & Lifeng Yang & Xiangyang Cheng & Feiyu Chen, 2021. "How Does Employee Green Behavior Impact Employee Well-Being? An Empirical Analysis," IJERPH, MDPI, vol. 18(4), pages 1-19, February.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Thomas Zagenczyk & Ray Gibney & W. Few & Kristin Scott, 2011. "Psychological Contracts and Organizational Identification: The Mediating Effect of Perceived Organizational Support," Journal of Labor Research, Springer, vol. 32(3), pages 254-281, September.
    2. Hope, Ole-Kristian & Su, Xijiang, 2021. "Peer-level analyst transitions," Journal of Corporate Finance, Elsevier, vol. 70(C).
    3. Nick Drydakis, 2019. "School‐Age Bullying, Workplace Bullying and Job Satisfaction: Experiences of LGB People in Britain," Manchester School, University of Manchester, vol. 87(4), pages 455-488, July.
    4. April Gunawan & Larsen Barsa & Hotman Tua, 2018. "Determinant of Lecturers Work Satisfaction and Implication on Lecturers Performance at Maritime Higher Education in DKI Jakarta," International Review of Management and Marketing, Econjournals, vol. 8(4), pages 14-23.
    5. Azman Ismail & Fara Farihana Suhaim & Rizal Abu Bakar & Mohamad Azhari Abu Bakar, 2013. "The Role of Organizational Humanistic Social Support in Decreasing the Interference of Work Problems on Employees’ Family Conflict," Acta Universitatis Danubius. OEconomica, Danubius University of Galati, issue 9(1), pages 5-20, February.
    6. Abd Al-Aziz Al-refaei & Hairuddin Bin Mohd Ali & Ali Ahmed Ateeq & Mohammed Alzoraiki, 2023. "An Integrated Mediating and Moderating Model to Improve Service Quality through Job Involvement, Job Satisfaction, and Organizational Commitment," Sustainability, MDPI, vol. 15(10), pages 1-22, May.
    7. Arieana Thompson & Valentina Bruk-Lee, 2021. "Employee Happiness: Why We Should Care," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 16(4), pages 1419-1437, August.
    8. Tekleab, Amanuel G. & Chiaburu, Dan S., 2011. "Social exchange: Empirical examination of form and focus," Journal of Business Research, Elsevier, vol. 64(5), pages 460-466, May.
    9. Joseph G. L. Lee & Christopher J. Purcell & Beth H. Chaney, 2017. "An Experiment Assessing Punitive versus Wellness Framing of a Tobacco-Free Campus Policy on Students’ Perceived Level of University Support," IJERPH, MDPI, vol. 14(8), pages 1-8, August.
    10. Hamori, Monika, 2023. "Self-directed learning in massive open online courses and its application at the workplace: Does employer support matter?," Journal of Business Research, Elsevier, vol. 157(C).
    11. Adnan ul Haque & Fred Yamoah, 2014. "Gender Employment Longevity: I.T Staff Response to Organizational Support in Pakistan," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 4(12), pages 324-347, December.
    12. Shen, Yimo & Jackson, Todd & Ding, Cody & Yuan, Denghua & Zhao, Lei & Dou, Yunlai & Zhang, Qinglin, 2014. "Linking perceived organizational support with employee work outcomes in a Chinese context: Organizational identification as a mediator," European Management Journal, Elsevier, vol. 32(3), pages 406-412.
    13. Lilian DE MENEZES, 2010. "Can a Gift-Exchange Model Explain a Link Between Flexible Working Arrangements and Organizational Performance?," EcoMod2010 259600043, EcoMod.
    14. Javier Turienzo & Pablo Cabanelas & Jesús F. Lampón, 2022. "The Mobility Industry Trends Through the Lens of the Social Analysis: A Multi-Level Perspective Approach," SAGE Open, , vol. 12(1), pages 21582440211, January.
    15. Priyanko Guchait & Ki-Joon Back, 2016. "Three country study: impact of support on employee attitudes," The Service Industries Journal, Taylor & Francis Journals, vol. 36(7-8), pages 299-318, June.
    16. Leonel Prieto & Muhammad Ruhul Amin & Arman Canatay, 2022. "Examining Social Sustainability in Organizations," Sustainability, MDPI, vol. 14(19), pages 1-43, September.
    17. Gail Pacheco & De Wet van der Westhuizen & Don J. Webber, 2012. "The changing influence of culture on job satisfaction across Europe: 1981-2008," Working Papers 2012-06, Auckland University of Technology, Department of Economics.
    18. Tahir Farid & Sadaf Iqbal & Jianhong Ma & Sandra Castro-González & Amira Khattak & Muhammad Khalil Khan, 2019. "Employees’ Perceptions of CSR, Work Engagement, and Organizational Citizenship Behavior: The Mediating Effects of Organizational Justice," IJERPH, MDPI, vol. 16(10), pages 1-16, May.
    19. Zagenczyk, Thomas J. & Scott, Kristin D. & Gibney, Ray & Murrell, Audrey J. & Thatcher, Jason Bennett, 2010. "Social influence and perceived organizational support: A social networks analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 111(2), pages 127-138, March.
    20. Alexander P. Schudey & Ove Jensen & Nils D. Kraiczy, 2013. "Expatriates-Training = Expatriates-Einsatzerfolg? Eine Metaanalyse," Schmalenbach Journal of Business Research, Springer, vol. 65(6), pages 518-552, November.

    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:mth:ijhr88:v:9:y:2019:i:3:p:155-175. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Technical Support Office (email available below). General contact details of provider: http://www.macrothink.org/journal/index.php/ijhrs/index .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.