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Perceived Organizational Support: A Literature Review

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  • Li Sun

Abstract

Perceived organizational support (POS), which reflects the organization’s value on employees’ contributions and concern for employee benefits, is an important tool to help organizations establish favourable relationship with employees and motivate employees work hard. This paper aims to make a review of POS concept and the variables related to POS. Research results showed that perceived organizational support emphasizes organizational commitment to employees and is a unilateral relationship. Perceived organizational support is related to employees’ reduced absenteeism, increased job satisfaction, happiness, organizational citizenship behaviour and organizational performance, and also influenced by organizational fairness, working conditions, HR practices, employee characteristics, leadership, management communication. Besides, this paper summarized the measures to improve perceived organizational support, such as supportive or high commitment HR practices, fairness, superior and co-worker supports, employee empowerment. This study helps researchers understand the latest research progress in perceived organizational support.

Suggested Citation

  • Li Sun, 2019. "Perceived Organizational Support: A Literature Review," International Journal of Human Resource Studies, Macrothink Institute, vol. 9(3), pages 155-175, December.
    • Handle: RePEc:mth:ijhr88:v:9:y:2019:i:3:p:155-175
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    References listed on IDEAS

    as
    1. Riggle, Robert J. & Edmondson, Diane R. & Hansen, John D., 2009. "A meta-analysis of the relationship between perceived organizational support and job outcomes: 20 years of research," Journal of Business Research, Elsevier, vol. 62(10), pages 1027-1030, October.
    2. Zagenczyk, Thomas J. & Scott, Kristin D. & Gibney, Ray & Murrell, Audrey J. & Thatcher, Jason Bennett, 2010. "Social influence and perceived organizational support: A social networks analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 111(2), pages 127-138, March.
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    Cited by:

    1. Neha Bellamkonda & M. Srimannarayana, 2024. "When and How Perceived HRM Practices Influence Career Satisfaction: A Moderated Mediation Model on Career Self-management and Organizational Support," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 49(2), pages 241-255, May.
    2. Nor Azima Ahmad & Siti Salwa Salim & Fariza Md Sham, 2021. "Is Perceived Organizational Support an Antecedent of Employee Behaviour?," International Journal of Human Resource Studies, Macrothink Institute, vol. 11(1), pages 351265-3512, December.
    3. Baojie Zhang & Lifeng Yang & Xiangyang Cheng & Feiyu Chen, 2021. "How Does Employee Green Behavior Impact Employee Well-Being? An Empirical Analysis," IJERPH, MDPI, vol. 18(4), pages 1-19, February.

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    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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