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MaaS bundle design

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  • Reck, Daniel J.
  • Hensher, David A.
  • Ho, Chinh Q.

Abstract

Mobility service bundling has received a lot of attention from researchers and practitioners due to its centrality to Mobility as a Service (MaaS) business models and potential to foster sustainable travel behavior. Stated choice studies have to date been used to explore the willingness to pay for MaaS bundles and their components. Despite an increasing number of academic studies and commercial trials, there is a surprising dearth of research on how to design MaaS bundles in the first place. Comparative learning is further limited as the designs of choice experiments and studied bundles differ widely. What are the underlying design dimensions and how can we separate differences in outcome from differences in design? We address this gap by (1) conducting an extensive literature review on MaaS bundle design and synthesizing ten fundamental design dimensions, (2) extending the Design of Designs literature to develop a framework to systematically relate and compare design, methods and outcome of stated choice studies in general, and (3) applying our framework to MaaS bundle design and developing a research agenda, structuring future endeavors in this field.

Suggested Citation

  • Reck, Daniel J. & Hensher, David A. & Ho, Chinh Q., 2020. "MaaS bundle design," Transportation Research Part A: Policy and Practice, Elsevier, vol. 141(C), pages 485-501.
    • Handle: RePEc:eee:transa:v:141:y:2020:i:c:p:485-501
    DOI: 10.1016/j.tra.2020.09.021
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    2. Ho, Chinh Q. & Hensher, David A. & Reck, Daniel J. & Lorimer, Sam & Lu, Ivy, 2021. "MaaS bundle design and implementation: Lessons from the Sydney MaaS trial," Transportation Research Part A: Policy and Practice, Elsevier, vol. 149(C), pages 339-376.
    3. Duan, Sophia Xiaoxia & Tay, Richard & Molla, Alemayehu & Deng, Hepu, 2022. "Predicting Mobility as a Service (MaaS) use for different trip categories: An artificial neural network analysis," Transportation Research Part A: Policy and Practice, Elsevier, vol. 166(C), pages 135-149.
    4. Sweet, Matthias N. & Scott, Darren M., 2021. "Shared mobility adoption from 2016 to 2018 in the Greater Toronto and Hamilton Area: Demographic or geographic diffusion?," Journal of Transport Geography, Elsevier, vol. 96(C).
    5. Hensher, David A. & Ho, Chinh Q. & Reck, Daniel J., 2021. "Mobility as a service and private car use: Evidence from the Sydney MaaS trial," Transportation Research Part A: Policy and Practice, Elsevier, vol. 145(C), pages 17-33.

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