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Examining social capital, organizational learning and knowledge transfer in cultural and creative industries of practice

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  • Liu, Chih-Hsing Sam

Abstract

With the increasing growth of the tourism market, cultural and creative industries are being flooded with new attractions and cultural routes and are providing significant benefits for social and economic development. This study used a multiple mediation examination process to investigate the relationships between social capital, organizational learning and knowledge transfer. Findings from the archival data of 432 Taiwanese cultural and creative firms indicate that organizational learning (e.g., exploitative learning and explorative learning) is the critical mechanism linking the relationship between social capital and knowledge transfer. More importantly, this study also presents a view of absorptive capability as a moderator and offers evidence that qualities such as capabilities can lead to effective knowledge transfer when cultural and creative firms have a higher level of organizational learning intention. Using single and multiple perspectives of constructs and conduct, our version of the mediation-moderation model is more complex than prior tourism or management studies have shown.

Suggested Citation

  • Liu, Chih-Hsing Sam, 2018. "Examining social capital, organizational learning and knowledge transfer in cultural and creative industries of practice," Tourism Management, Elsevier, vol. 64(C), pages 258-270.
    • Handle: RePEc:eee:touman:v:64:y:2018:i:c:p:258-270
    DOI: 10.1016/j.tourman.2017.09.001
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    12. Mauro Baioni & Federico Ceschel & Paola Demartini & Lucia Marchegiani & Michela Marchiori & Flavia Marucci, 2021. "Spread the Voice! Digital Social Platforms as Conveyors of Innovation of Cultural Heritage in Europe," Sustainability, MDPI, vol. 13(22), pages 1-17, November.
    13. Karatepe, Osman M. & Kim, Taegoo Terry, 2020. "Investigating the selected consequences of boreout among cabin crew," Journal of Air Transport Management, Elsevier, vol. 82(C).
    14. Zhang, Shu-Ning & Li, Yong-Quan & Liu, Chih-Hsing & Ruan, Wen-Qi, 2021. "Does live performance play a critical role in building destination brand equity — A mixed-method study of “Impression Dahongpao"," Journal of Retailing and Consumer Services, Elsevier, vol. 59(C).
    15. Mirna Kordab & Jurgita Raudeliūnienė & Ieva Meidutė-Kavaliauskienė, 2020. "Mediating Role of Knowledge Management in the Relationship between Organizational Learning and Sustainable Organizational Performance," Sustainability, MDPI, vol. 12(23), pages 1-20, December.
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    18. João M. Lopes & Márcio Oliveira & Jorge Lopes & Umer Zaman, 2021. "Networks, Innovation and Knowledge Transfer in Tourism Industry: An Empirical Study of SMEs in Portugal," Social Sciences, MDPI, vol. 10(5), pages 1-17, April.

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