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Dynamic capabilities in tourism businesses: antecedents and outcomes

Author

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  • Hang T. T. Nguyen

    (University of Huddersfield)

  • Hanh Song Thi Pham

    (Leeds University Business School, University of Leeds)

  • Susan Freeman

    (University of South Australia)

Abstract

This paper examines dynamic capabilities as a second-order construct and the antecedents and outcomes of dynamic capabilities. Analyzing data collected from 242 tourism firms in Vietnam, this paper finds a positive influence of firms’ human capital, organizational learning, environmental dynamism, and digital marketing on the dynamic capabilities. Dynamic capabilities have a significant and positive impact on these firms’ competitive advantage. The paper contributes to ongoing efforts to measure dynamic capabilities and explore the micro-foundations of dynamic capabilities.

Suggested Citation

  • Hang T. T. Nguyen & Hanh Song Thi Pham & Susan Freeman, 2023. "Dynamic capabilities in tourism businesses: antecedents and outcomes," Review of Managerial Science, Springer, vol. 17(5), pages 1645-1680, July.
    • Handle: RePEc:spr:rvmgts:v:17:y:2023:i:5:d:10.1007_s11846-022-00567-z
    DOI: 10.1007/s11846-022-00567-z
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