IDEAS home Printed from https://ideas.repec.org/a/eee/touman/v48y2015icp174-187.html
   My bibliography  Save this article

Learning and knowledge transfer processes in a mega-events context: The case of the 2011 Rugby World Cup

Author

Listed:
  • Werner, Kim
  • Dickson, Geoff
  • Hyde, Kenneth F.

Abstract

The study explores the impact of the 2011 Rugby World Cup on knowledge transfer processes among organisations in two regional tourism networks in New Zealand. The first network comprises organisations within the Auckland region (intra-regionally); the second comprises regional tourism organisations across New Zealand (inter-regionally). Interviews and documentary evidence are gathered before and after the event, from 35 representative organisations. Findings indicate organisations in both networks acquired valuable knowledge that may facilitate the attraction and organisation of future events, and enhance operational processes. The most common channels of knowledge transfer operated at the firm level and included imitation/demonstration/observation, inter-firm collaboration, and document exchange. Levels of knowledge transfer were higher intra-regionally than inter-regionally. A model is developed that explains the knowledge transfer channels utilized in a mega-events context. The study highlights the value of knowledge-sharing in tourism networks, and the role that a mega-event can play in fostering knowledge-sharing.

Suggested Citation

  • Werner, Kim & Dickson, Geoff & Hyde, Kenneth F., 2015. "Learning and knowledge transfer processes in a mega-events context: The case of the 2011 Rugby World Cup," Tourism Management, Elsevier, vol. 48(C), pages 174-187.
    • Handle: RePEc:eee:touman:v:48:y:2015:i:c:p:174-187
    DOI: 10.1016/j.tourman.2014.11.003
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0261517714002258
    Download Restriction: no
    File URL: https://libkey.io/10.1016/j.tourman.2014.11.003?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Elisabeth Brauner & Albrecht Becker, 2006. "Knowledge Management in Interaction: Transactive Knowledge Systems and the Management of Knowledge," Palgrave Macmillan Books, in: Birgit Renzl & Kurt Matzler & Hans Hinterhuber (ed.), The Future of Knowledge Management, chapter 3, pages 62-81, Palgrave Macmillan.
    2. Ikujiro Nonaka, 1994. "A Dynamic Theory of Organizational Knowledge Creation," Organization Science, INFORMS, vol. 5(1), pages 14-37, February.
    3. Lei, David & Slocum, John W. & Pitts, Robert A., 1997. "Building cooperative advantage: Managing strategic alliances to promote organizational learning," Journal of World Business, Elsevier, vol. 32(3), pages 203-223, October.
    4. da Fontoura Costa, Luciano & Baggio, Rodolfo, 2009. "The web of connections between tourism companies: Structure and dynamics," Physica A: Statistical Mechanics and its Applications, Elsevier, vol. 388(19), pages 4286-4296.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Liu, Chih-Hsing Sam, 2018. "Examining social capital, organizational learning and knowledge transfer in cultural and creative industries of practice," Tourism Management, Elsevier, vol. 64(C), pages 258-270.
    2. Werner, Kim & Dickson, Geoff, 2018. "Coworker knowledge sharing and peer learning among elite footballers: Insights from German Bundesliga players," Sport Management Review, Elsevier, vol. 21(5), pages 596-611.
    3. Fotiadis, Anestis & Williams, Russell Blair, 2017. "“TiCoSa” a 3d matrix conceptual model to investigate visitors’ perceptions in an athletic event," MPRA Paper 90638, University Library of Munich, Germany, revised 17 Apr 2017.
    4. Perna Fernando & Custódio Maria João & Oliveira Vanessa, 2019. "Local Communities and Sport Activities Expenditures and Image: Residents’ Role in Sustainable Tourism and Recreation," European Journal of Tourism, Hospitality and Recreation, Sciendo, vol. 9(1), pages 49-59, May.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Evangelista, Felicitas & Hau, Le Nguyen, 2009. "Organizational context and knowledge acquisition in IJVs: An empirical study," Journal of World Business, Elsevier, vol. 44(1), pages 63-73, January.
    2. Park, Chansoo & Ghauri, Pervez N. & Lee, Jeoung Yul & Golmohammadi, Ismael, 2022. "Unveiling the black box of IJV innovativeness: The role of explicit and tacit knowledge transfer," Journal of International Management, Elsevier, vol. 28(4).
    3. Byung Il Park & Axèle Giroud & Keith W. Glaister, 2008. "Acquisition of managerial knowledge from foreign parents: evidence from Korean joint ventures," Asia Pacific Business Review, Taylor & Francis Journals, vol. 15(4), pages 527-545, October.
    4. Lu, Jinfeng & Dimov, Dimo, 2023. "A system dynamics modelling of entrepreneurship and growth within firms," Journal of Business Venturing, Elsevier, vol. 38(3).
    5. Olunifesi Adekunle Suraj, 2016. "Managing Telecommunications for Development: An Analysis of Intellectual Capital in Nigerian Telecommunication Industry," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 15(01), pages 1-30, March.
    6. Soufiane Mezzourh & Walid A Nakara, 2009. "Governance and innovation : A Knowledge-based approach [La gouvernance de l'innovation : une approche par la connaissance]," Post-Print halshs-01955966, HAL.
    7. Armindo Frias & João Cabral & à lvaro Costa, 2015. "Logistic optimization in tourism networks," ERSA conference papers ersa15p1451, European Regional Science Association.
    8. M. Max Evans & Ilja Frissen & Anthony K. P. Wensley, 2018. "Organisational Information and Knowledge Sharing: Uncovering Mediating Effects of Perceived Trustworthiness Using the PROCESS Approach," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 17(01), pages 1-29, March.
    9. Chris Kimble & José Braga Vasconcelos & Álvaro Rocha, 2016. "Competence management in knowledge intensive organizations using consensual knowledge and ontologies," Information Systems Frontiers, Springer, vol. 18(6), pages 1119-1130, December.
    10. Maurizio Zollo, 1998. "Strategies or Routines ? Knowledge Codification, Path-Dependence and the Evolution of Post-Acquisition Integration Practices in the U.S. Banking Industry," Center for Financial Institutions Working Papers 97-10, Wharton School Center for Financial Institutions, University of Pennsylvania.
    11. Duniesky Feitó Madrigal & Alejandro Mungaray Lagarda & Michelle Texis Flores, 2016. "Factors associated with learning management in Mexican micro-entrepreneurs," Estudios Gerenciales, Universidad Icesi, vol. 32(141), pages 381-386, December.
    12. Yildiz, H. Emre & Murtic, Adis & Zander, Udo, 2024. "Re-conceptualizing absorptive capacity: The importance of teams as a meso-level context," Technological Forecasting and Social Change, Elsevier, vol. 199(C).
    13. David Vallat, 2015. "Une alternative au dualisme État-Marché : l’économie collaborative, questions pratiques et épistémologiques," Working Papers halshs-01249308, HAL.
    14. Gaviria-Marin, Magaly & Merigó, José M. & Baier-Fuentes, Hugo, 2019. "Knowledge management: A global examination based on bibliometric analysis," Technological Forecasting and Social Change, Elsevier, vol. 140(C), pages 194-220.
    15. Christoph P. Kiefer & Pablo Del Río González & Javier Carrillo‐Hermosilla, 2019. "Drivers and barriers of eco‐innovation types for sustainable transitions: A quantitative perspective," Business Strategy and the Environment, Wiley Blackwell, vol. 28(1), pages 155-172, January.
    16. Ahammad, Mohammad Faisal & Tarba, Shlomo Yedidia & Liu, Yipeng & Glaister, Keith W., 2016. "Knowledge transfer and cross-border acquisition performance: The impact of cultural distance and employee retention," International Business Review, Elsevier, vol. 25(1), pages 66-75.
    17. Arkadiusz Kijek & Tomasz Kijek, 2019. "Knowledge Spillovers: An Evidence from The European Regions," JOItmC, MDPI, vol. 5(3), pages 1-15, September.
    18. Liuan Wang & Lu (Lucy) Yan & Tongxin Zhou & Xitong Guo & Gregory R. Heim, 2020. "Understanding Physicians’ Online-Offline Behavior Dynamics: An Empirical Study," Information Systems Research, INFORMS, vol. 31(2), pages 537-555, June.
    19. Anders Melander & Tomas Mullern & David Anderssson & Fredrik Elgh & Malin Löfving, 2022. "Bridging the Knowledge Gap in Collaborative Research—in Dialogues We Trust," Systemic Practice and Action Research, Springer, vol. 35(5), pages 655-677, October.
    20. Schilling, Melissa A. & Green, Elad, 2011. "Recombinant search and breakthrough idea generation: An analysis of high impact papers in the social sciences," Research Policy, Elsevier, vol. 40(10), pages 1321-1331.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:touman:v:48:y:2015:i:c:p:174-187. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/tourism-management .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.