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A supporting framework for maintenance capacity planning and scheduling: Development and application in the aircraft MRO industry

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  • Dinis, Duarte
  • Barbosa-Póvoa, Ana
  • Teixeira, Ângelo Palos

Abstract

This paper proposes a framework for the qualitative and quantitative characterization of maintenance work to support Maintenance, Repair, and Overhaul (MRO) organizations in performing capacity planning and scheduling. A quantitative assessment based on 372 maintenance projects collected at a Portuguese aircraft MRO confirms that a significant part of the maintenance work is stochastic in nature, given the amount of unscheduled maintenance. The proposed framework, entitled FRamework for Aircraft Maintenance Estimation (FRAME), is intended to allow MROs in managing this uncertainty throughout the maintenance planning process and comprises for that end a set of requirements for data treatment and a method for data analysis. The established requirements address important shortcomings found in the collected data that prevented the use of maintenance data for capacity planning and scheduling as is. The developed method for data analysis, entitled 3-Dimensional Maintenance Data Analysis (3D-MDA), is based on a space-time-skill coordinate system in which indicators are calculated from historical data to comprehensively characterize the expected maintenance work. Space refers to the aircraft work zone where maintenance is performed, time refers to the project work phase when maintenance is performed, and skill refers to the type of technicians required for maintenance to be performed. The established coordinates address the limitations of reviewed techniques by allowing accurate estimations of required resources for capacity planning and an extended range of constraints for maintenance scheduling. Being generic in nature, FRAME is applicable to maintenance in other industries, or even to other activities with due adaptations.

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  • Dinis, Duarte & Barbosa-Póvoa, Ana & Teixeira, Ângelo Palos, 2019. "A supporting framework for maintenance capacity planning and scheduling: Development and application in the aircraft MRO industry," International Journal of Production Economics, Elsevier, vol. 218(C), pages 1-15.
    • Handle: RePEc:eee:proeco:v:218:y:2019:i:c:p:1-15
    DOI: 10.1016/j.ijpe.2019.04.029
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    2. Dinis, Duarte & Barbosa-Póvoa, Ana & Teixeira, Ângelo Palos, 2022. "Enhancing capacity planning through forecasting: An integrated tool for maintenance of complex product systems," International Journal of Forecasting, Elsevier, vol. 38(1), pages 178-192.
    3. Orlando Durán & Paulo Afonso & Vinicius Minatogawa, 2020. "Analysis of Long-Term Impact of Maintenance Policy on Maintenance Capacity Using a Time-Driven Activity-Based Life-Cycle Costing," Mathematics, MDPI, vol. 8(12), pages 1-24, December.
    4. Qin, Yichen & Ng, Kam K.H., 2023. "Analysing the impact of collaborations between airlines and maintenance service company under MRO outsourcing mode: Perspective from airline's operations," Journal of Air Transport Management, Elsevier, vol. 109(C).
    5. Ma, Hoi-Lam & Sun, Yige & Chung, Sai-Ho & Chan, Hing Kai, 2022. "Tackling uncertainties in aircraft maintenance routing: A review of emerging technologies," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 164(C).

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