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Contemporary maintenance management: process, framework and supporting pillars

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  • Crespo Marquez, Adolfo
  • Gupta, Jatinder N.D.

Abstract

This paper presents a holistic framework for managing the maintenance function heretofore inundated by myriad tools, trappings, practices, and prescriptions. It begins by reviewing the concepts, state-of-art processes and standards available to help maintain today's complex systems. It then proposes a framework in which to couch the various maintenance functions in an organization. In doing so, this paper characterizes factors that breed complexity in maintaining today's operations. Next, it closely analyzes the strategic, tactical and operational aspects of maintenance and sets up a structure to help complete the tasks at each of these levels. The term "process" in this paper implies actions directly associated with maintenance, while "framework" embodies the supporting infrastructure. The results are clear statements of (1) the functionality required of enablers such as IT to abet maintenance; (2) the distinctive capabilities extended by modern maintenance engineering; and (3) the critical requirement of relationship competencies in maintenance. This work sums up decades spent in maintenance shops, engineering, standardization, and research in maintenance management.

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  • Crespo Marquez, Adolfo & Gupta, Jatinder N.D., 2006. "Contemporary maintenance management: process, framework and supporting pillars," Omega, Elsevier, vol. 34(3), pages 313-326, June.
    • Handle: RePEc:eee:jomega:v:34:y:2006:i:3:p:313-326
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    References listed on IDEAS

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    Cited by:

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    3. Bouvard, K. & Artus, S. & Bérenguer, C. & Cocquempot, V., 2011. "Condition-based dynamic maintenance operations planning & grouping. Application to commercial heavy vehicles," Reliability Engineering and System Safety, Elsevier, vol. 96(6), pages 601-610.
    4. Hao Li & Shanghua Mi & Qifeng Li & Xiaoyu Wen & Dongping Qiao & Guofu Luo, 2020. "A scheduling optimization method for maintenance, repair and operations service resources of complex products," Journal of Intelligent Manufacturing, Springer, vol. 31(7), pages 1673-1691, October.
    5. Barberá, Luis & Crespo, Adolfo & Viveros, Pablo & Stegmaier, Raúl, 2014. "A case study of GAMM (graphical analysis for maintenance management) in the mining industry," Reliability Engineering and System Safety, Elsevier, vol. 121(C), pages 113-120.
    6. Li, Mingxin & Jiang, Xiaoli & Carroll, James & Negenborn, Rudy R., 2022. "A multi-objective maintenance strategy optimization framework for offshore wind farms considering uncertainty," Applied Energy, Elsevier, vol. 321(C).
    7. Jamal Ahmed Hama Kareem & Kadhim Faraj Arif Saeed & Omar Mustafa Muhammad Faraj, 2019. "Maintenance Practices in Poor Uptime of Operating Equipment Toward Dynamic of Business Issues," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 16(02), pages 1-21, April.
    8. Ishizaka, Alessio & Nemery, Philippe, 2014. "Assigning machines to incomparable maintenance strategies with ELECTRE-SORT," Omega, Elsevier, vol. 47(C), pages 45-59.
    9. Muller, Alexandre & Crespo Marquez, Adolfo & Iung, Benoît, 2008. "On the concept of e-maintenance: Review and current research," Reliability Engineering and System Safety, Elsevier, vol. 93(8), pages 1165-1187.
    10. Gabriel Eugen Garais, 2012. "Maintenance Processes Evaluation For Distributed Applications," Romanian Economic Business Review, Romanian-American University, vol. 6(2), pages 378-388, December.
    11. Dinis, Duarte & Barbosa-Póvoa, Ana & Teixeira, Ângelo Palos, 2019. "A supporting framework for maintenance capacity planning and scheduling: Development and application in the aircraft MRO industry," International Journal of Production Economics, Elsevier, vol. 218(C), pages 1-15.
    12. Berthaut, F. & Gharbi, A. & Dhouib, K., 2011. "Joint modified block replacement and production/inventory control policy for a failure-prone manufacturing cell," Omega, Elsevier, vol. 39(6), pages 642-654, December.
    13. María Carmen Carnero, 2015. "Auditing model for the introduction of computerised maintenance management system," International Journal of Data Science, Inderscience Enterprises Ltd, vol. 1(1), pages 17-41.

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