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The Kindness of Strangers: The Usefulness of Electronic Weak Ties for Technical Advice

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  1. Sangmi Chai & Bomi Choi & Minkyun Kim & T. C. E. Cheng, 2023. "Why do people speak about products online? The role of opinion leadership," Information Technology and Management, Springer, vol. 24(1), pages 1-17, March.
  2. Meng Ma & Ritu Agarwal, 2007. "Through a Glass Darkly: Information Technology Design, Identity Verification, and Knowledge Contribution in Online Communities," Information Systems Research, INFORMS, vol. 18(1), pages 42-67, March.
  3. Sam Ransbotham & Gerald C. Kane & Nicholas H. Lurie, 2012. "Network Characteristics and the Value of Collaborative User-Generated Content," Marketing Science, INFORMS, vol. 31(3), pages 387-405, May.
  4. Jae Yun Moon & Lee S. Sproull, 2008. "The Role of Feedback in Managing the Internet-Based Volunteer Work Force," Information Systems Research, INFORMS, vol. 19(4), pages 494-515, December.
  5. G. Alan Wang & Xiaomo Liu & Jianling Wang & Min Zhang & Weiguo Fan, 2015. "Examining micro-level knowledge sharing discussions in online communities," Information Systems Frontiers, Springer, vol. 17(6), pages 1227-1238, December.
  6. M. Max Evans & Ilja Frissen & Anthony K. P. Wensley, 2018. "Organisational Information and Knowledge Sharing: Uncovering Mediating Effects of Perceived Trustworthiness Using the PROCESS Approach," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 17(01), pages 1-29, March.
  7. Lionel P. Robert Jr. & Tracy Ann Sykes, 2017. "Extending the Concept of Control Beliefs: Integrating the Role of Advice Networks," Information Systems Research, INFORMS, vol. 28(1), pages 84-96, March.
  8. de Vaan, Mathijs, 2014. "Interfirm networks in periods of technological turbulence and stability," Research Policy, Elsevier, vol. 43(10), pages 1666-1680.
  9. Zhang Rui & Jamal El-Den & Chen Qianzhu, 2015. "Knowledge Sharing in Enterprise Business Simulative Games: An Empirical Analysis," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 14(04), pages 1-10, December.
  10. Haeussler, Carolin, 2011. "Information-sharing in academia and the industry: A comparative study," Research Policy, Elsevier, vol. 40(1), pages 105-122, February.
  11. Wiertz, C. & de Ruyter, J.C. & Streukens, A.C.P., 2003. "On the role of normative influences in commercial virtual communities," Research Memorandum 017, Maastricht University, Maastricht Research School of Economics of Technology and Organization (METEOR).
  12. Qingliang Wang & Fred Miao & Giri Kumar Tayi & En Xie, 2019. "What makes online content viral? The contingent effects of hub users versus non–hub users on social media platforms," Journal of the Academy of Marketing Science, Springer, vol. 47(6), pages 1005-1026, November.
  13. Hernán Bejarano & Hillard Kaplan & Stephen Rassenti, 2014. "Dynamic Optimization and Conformity in Health Behavior and Life Enjoyment over the Life Cycle," Working Papers 14-20, Chapman University, Economic Science Institute.
  14. Carmela Milano, 2015. "Democratization or else vulgarization of cultural capital? The role of social networks in theater’s audience behavior," Working Papers CEB 15-004, ULB -- Universite Libre de Bruxelles.
  15. Yuan Chen & Hsing Kenneth Cheng & Yang Liu & Jingchuan Pu & Liangfei Qiu & Ning Wang, 2022. "Knowledge‐sharing ties and equivalence in corporate online communities: A novel source to understand voluntary turnover," Production and Operations Management, Production and Operations Management Society, vol. 31(10), pages 3896-3913, October.
  16. KyungWoo Kim & Eric W. Welch & Timothy Johnson, 2017. "Human and social capital determinants of translational activity in medical sciences," Science and Public Policy, Oxford University Press, vol. 44(5), pages 609-619.
  17. Nistor, Cristian, 2013. "A conceptual model for the use of social media in companies," MPRA Paper 44224, University Library of Munich, Germany.
  18. Yonghong Sun, 2023. "An economic analysis of different types of subsidies by UGC platforms," Information Technology and Management, Springer, vol. 24(3), pages 221-231, September.
  19. Hui-Ju Wang, 2022. "Understanding reviewer characteristics in online reviews via network structural positions," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(3), pages 1311-1325, September.
  20. Verbeke, W.J.M.I. & Belschak, F.D. & Wuyts, S.H.K. & Bagozzi, R.P., 2004. "Account Managers Creation of Social Capital: Communal and Instrumental Investments and Performance Implications," ERIM Report Series Research in Management ERS-2004-011-MKT, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
  21. Jin, Xiao-Ling & Zhou, Zhongyun & Lee, Matthew K.O. & Cheung, Christy M.K., 2013. "Why users keep answering questions in online question answering communities: A theoretical and empirical investigation," International Journal of Information Management, Elsevier, vol. 33(1), pages 93-104.
  22. Wenxian Wang & Seung-Wan Kang & Suk Bong Choi, 2021. "Effects of Employee Well-Being and Self-Efficacy on the Relationship between Coaching Leadership and Knowledge Sharing Intention: A Study of UK and US Employees," IJERPH, MDPI, vol. 18(20), pages 1-16, October.
  23. Ikegwuru, Mac-Kingsley (PhD) & Elekwachi, Happiness Nwanyi, 2022. "Knowledge Management and Information Technology Competency of Public Universities in Rivers State," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 6(1), pages 367-372, January.
  24. Md Kamruzzaman & Katherine Anne Daniell & Ataharul Chowdhury & Steven Crimp, 2021. "The Role of Extension and Advisory Services in Strengthening Farmers’ Innovation Networks to Adapt to Climate Extremes," Sustainability, MDPI, vol. 13(4), pages 1-21, February.
  25. Tzu-Hsin Liu & Yung-Chang Hsiao, 2019. "Fitting cooperative mode in inter-organizational strategic alliance: a perspective from innovative and financial performances," The Journal of Technology Transfer, Springer, vol. 44(1), pages 73-96, February.
  26. Xiaoqing Wang & Brian S. Butler & Yuqing Ren, 2013. "The Impact of Membership Overlap on Growth: An Ecological Competition View of Online Groups," Organization Science, INFORMS, vol. 24(2), pages 414-431, April.
  27. Tadao Hoshino & Daichi Shimamoto & Yasuyuki Todo, 2020. "Accounting for Heterogeneity in Network Formation Behaviour: An Application to Vietnamese SMEs," Oxford Bulletin of Economics and Statistics, Department of Economics, University of Oxford, vol. 82(5), pages 1042-1067, October.
  28. Kexin Zhao & Bin Zhang & Xue Bai, 2018. "Estimating Contextual Motivating Factors in Virtual Interorganizational Communities of Practice: Peer Effects and Organizational Influences," Information Systems Research, INFORMS, vol. 29(4), pages 910-927, December.
  29. Elina H. Hwang & David Krackhardt, 2020. "Online Knowledge Communities: Breaking or Sustaining Knowledge Silos?," Production and Operations Management, Production and Operations Management Society, vol. 29(1), pages 138-155, January.
  30. Gerald C. Kane & Sam Ransbotham, 2016. "Research Note—Content and Collaboration: An Affiliation Network Approach to Information Quality in Online Peer Production Communities," Information Systems Research, INFORMS, vol. 27(2), pages 424-439, June.
  31. Tingting Zhao & Jie Lin & Zhenyu Zhang, 2022. "The Influence of Multi-Variation In-Trust Web Feature Behavior Performance on the Information Dissemination Mechanism in Virtual Community," Sustainability, MDPI, vol. 14(10), pages 1-21, May.
  32. Paul M. Leonardi, 2018. "Social Media and the Development of Shared Cognition: The Roles of Network Expansion, Content Integration, and Triggered Recalling," Organization Science, INFORMS, vol. 29(4), pages 547-568, August.
  33. Sasmita Palo & Linu Charles, 2015. "Investigating Factors Affecting Knowledge Sharing Intention of Salespeople," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 40(3-4), pages 302-324, August.
  34. Shan-Hui Chao & Jin-Zhang Jiang & Kuan-Chu Wei & Eric Ng & Chia-Hsuan Hsu & Yi-Te Chiang & Wei-Ta Fang, 2021. "Understanding Pro-Environmental Behavior of Citizen Science: An Exploratory Study of the Bird Survey in Taoyuan’s Farm Ponds Project," Sustainability, MDPI, vol. 13(9), pages 1-24, May.
  35. Xuan Liu & Meimei Chen & Jia Li & Ling Ma, 2019. "How to Manage Diversity and Enhance Team Performance: Evidence from Online Doctor Teams in China," IJERPH, MDPI, vol. 17(1), pages 1-17, December.
  36. Aalbers, Rick & Dolfsma, Wilfred & Koppius, Otto, 2013. "Individual connectedness in innovation networks: On the role of individual motivation," Research Policy, Elsevier, vol. 42(3), pages 624-634.
  37. Jie Lou & Yulin Fang & Kai H. Lim & Jerry Zeyu Peng, 2013. "Contributing high quantity and quality knowledge to online Q&A communities," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 64(2), pages 356-371, February.
  38. Van Dong Phung & Igor Hawryszkiewycz & Daniel Chandran & Binh Minh Ha, 2019. "Promoting Knowledge Sharing Amongst Academics: A Case Study from Vietnam," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 18(03), pages 1-25, September.
  39. JoAnne Yates & Wanda J. Orlikowski & Kazuo Okamura, 1999. "Explicit and Implicit Structuring of Genres in Electronic Communication: Reinforcement and Change of Social Interaction," Organization Science, INFORMS, vol. 10(1), pages 83-103, February.
  40. Mu Xia & Yun Huang & Wenjing Duan & Andrew B. Whinston, 2012. "Research Note ---To Continue Sharing or Not to Continue Sharing? An Empirical Analysis of User Decision in Peer-to-Peer Sharing Networks," Information Systems Research, INFORMS, vol. 23(1), pages 247-259, March.
  41. Adam W Chalmers, 2013. "With a lot of help from their friends: Explaining the social logic of informational lobbying in the European Union," European Union Politics, , vol. 14(4), pages 475-496, December.
  42. Xiaomo Liu & G. Alan Wang & Weiguo Fan & Zhongju Zhang, 2020. "Finding Useful Solutions in Online Knowledge Communities: A Theory-Driven Design and Multilevel Analysis," Information Systems Research, INFORMS, vol. 31(3), pages 731-752, September.
  43. Lars Bo Jeppesen & Keld Laursen, 2007. "Lead Users as Facilitators of Knowledge Sharing in Community Setting," DRUID Working Papers 07-24, DRUID, Copenhagen Business School, Department of Industrial Economics and Strategy/Aalborg University, Department of Business Studies.
  44. Carla Taramasco & Jean-Philippe Cointet & Camille Roth, 2010. "Academic team formation as evolving hypergraphs," Scientometrics, Springer;Akadémiai Kiadó, vol. 85(3), pages 721-740, December.
  45. Dietz, James S. & Bozeman, Barry, 2005. "Academic careers, patents, and productivity: industry experience as scientific and technical human capital," Research Policy, Elsevier, vol. 34(3), pages 349-367, April.
  46. Wang Juanru & Yang Jin, 2015. "An Empirical Study of Employees’ Tacit Knowledge Sharing Behavior," Journal of Systems Science and Information, De Gruyter, vol. 3(3), pages 264-278, June.
  47. Soumya Ray & Sung S. Kim & James G. Morris, 2014. "The Central Role of Engagement in Online Communities," Information Systems Research, INFORMS, vol. 25(3), pages 528-546, September.
  48. Emmanuelle Vaast & Geoff Walsham, 2009. "Trans-Situated Learning: Supporting a Network of Practice with an Information Infrastructure," Information Systems Research, INFORMS, vol. 20(4), pages 547-564, December.
  49. Peter H. Gray & Darren B. Meister, 2004. "Knowledge Sourcing Effectiveness," Management Science, INFORMS, vol. 50(6), pages 821-834, June.
  50. Naser Zamani & Fatemeh Kazemi & Ehsan Masoomi, 2021. "Determinants of entrepreneurial knowledge and information sharing in professional virtual learning communities created using mobile messaging apps," Journal of Global Entrepreneurship Research, Springer;UNESCO Chair in Entrepreneurship, vol. 11(1), pages 113-127, December.
  51. Laroche, Michel & Habibi, Mohammad Reza & Richard, Marie-Odile, 2013. "To be or not to be in social media: How brand loyalty is affected by social media?," International Journal of Information Management, Elsevier, vol. 33(1), pages 76-82.
  52. Lars Bo Jeppesen & Lars Frederiksen, 2006. "Why Do Users Contribute to Firm-Hosted User Communities? The Case of Computer-Controlled Music Instruments," Organization Science, INFORMS, vol. 17(1), pages 45-63, February.
  53. King, William R. & Marks, Peter Jr., 2008. "Motivating knowledge sharing through a knowledge management system," Omega, Elsevier, vol. 36(1), pages 131-146, February.
  54. Daniel Z. Levin & Rob Cross, 2004. "The Strength of Weak Ties You Can Trust: The Mediating Role of Trust in Effective Knowledge Transfer," Management Science, INFORMS, vol. 50(11), pages 1477-1490, November.
  55. Lakhani, Karim R. & von Hippel, Eric, 2003. "How open source software works: "free" user-to-user assistance," Research Policy, Elsevier, vol. 32(6), pages 923-943, June.
  56. Chunxiao Geng & Tusheng Xiao & Chun Yuan & Yanan Zhang, 2021. "Follow friends to invest: evidence from the information role of weak ties," Accounting and Finance, Accounting and Finance Association of Australia and New Zealand, vol. 61(5), pages 5999-6035, December.
  57. Yanli Zhang & Xinmiao Li & Weiguo Fan, 2020. "User adoption of physician's replies in an online health community: An empirical study," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 71(10), pages 1179-1191, October.
  58. George Cristian Nistor, 2019. "An Extended Technology Acceptance Model For Marketing Strategies In Social Media," Review of Economic and Business Studies, Alexandru Ioan Cuza University, Faculty of Economics and Business Administration, issue 23, pages 127-136, June.
  59. James Hopple & Emrah Orhun, 2006. "Knowledge Sharing in a Community of Practice," Papers of the Annual IUE-SUNY Cortland Conference in Economics, in: Oguz Esen & Ayla Ogus (ed.), Proceedings of the Conference on Human and Economic Resources, pages 316-326, Izmir University of Economics.
  60. Mergel, Ines & Lazer, David & Binz-Scharf, Maria, 2008. "Lending a Helping Hand: Voluntary Engagement in Knowledge Sharing," Working Paper Series rwp08-047, Harvard University, John F. Kennedy School of Government.
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