IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v14y2022i10p6122-d818253.html
   My bibliography  Save this article

The Influence of Multi-Variation In-Trust Web Feature Behavior Performance on the Information Dissemination Mechanism in Virtual Community

Author

Listed:
  • Tingting Zhao

    (School of Economics and Management, Tongji University, Shanghai 200092, China)

  • Jie Lin

    (School of Economics and Management, Tongji University, Shanghai 200092, China)

  • Zhenyu Zhang

    (School of Economics and Management, Tongji University, Shanghai 200092, China
    School of Automation, Nanjing University of Science and Technology, Nanjing 210094, China)

Abstract

With the flourishing development of the virtual community (VC), trust not only provides a guarantee and foundation for the VC operation, but is critical in activating individual trust-related behavior in a virtual setting. However, based on a review of prior literature on trust and the VC, those studies failed to pay enough attention to trust’s multidimensional nature. Specifically, the relation among multidimensional components (conditions) in the research trust model is usually less discussed. This research focuses on a set of multidimensional conditions (components) that could activate trust in the context of the VC. The research framework also focuses on the factors of the virtual community scene and individual online behavior (based on intrinsic trustworthiness properties). Based on the classic trust framework, the operation and maintaining mechanism of the VC is analyzed, as well as the relationship between the trustworthy qualities of online users and their online behavior, which helps survey scale design, and then the multidimensions of trust’s construct of the VC is successfully isolated. The concept of Multi-Variation In-Trust Web Feature Behavior Performance as the set of multidimensional conditions supporting trust is proposed in the paper, and the relation among four dimensional components (conditions) is verified. Finally, the connection and operation mechanism between the four dimensional conditions (components) of trust and information dissemination in the VC are explored.

Suggested Citation

  • Tingting Zhao & Jie Lin & Zhenyu Zhang, 2022. "The Influence of Multi-Variation In-Trust Web Feature Behavior Performance on the Information Dissemination Mechanism in Virtual Community," Sustainability, MDPI, vol. 14(10), pages 1-21, May.
  • Handle: RePEc:gam:jsusta:v:14:y:2022:i:10:p:6122-:d:818253
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/14/10/6122/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/14/10/6122/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Brendan Boyle & Stephen Nicholas & Rebecca Mitchell, 2016. "The Value of International Assignees’ Knowledge of Interpersonal Networks: Knowledge of People, Networks and Politics and Knowledge Flows in Multinational Enterprises," Management International Review, Springer, vol. 56(3), pages 425-454, June.
    2. Thomas, Sujo & Jadeja, Ashwin, 2021. "Psychological antecedents of consumer trust in CRM campaigns and donation intentions: The moderating role of creativity," Journal of Retailing and Consumer Services, Elsevier, vol. 61(C).
    3. Qin, Li & De-Juan-Vigaray, María D., 2021. "Social commerce: Is interpersonal trust formation similar between U.S.A. and Spain?," Journal of Retailing and Consumer Services, Elsevier, vol. 62(C).
    4. Yanli Jia & Ivy L.B. Liu, 2018. "Do consumers always follow “useful” reviews? The interaction effect of review valence and review usefulness on consumers' purchase decisions," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 69(11), pages 1304-1317, November.
    5. Minhyung Kang, 2022. "Motivational affordances and survival of new askers on social Q&A sites: The case of Stack Exchange network," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 73(1), pages 90-103, January.
    6. Adriano Augusto Costa Carnauba & João Maurício Gama Boaventura & Cristina Espinheira Costa Pereira & Ana Cláudia Azevedo & Emanuela Todeva, 2020. "Formal and relational mechanisms of network governance and their relationship with trust: substitutes or complementary in Brazilian real estate transactions?," International Journal of Networking and Virtual Organisations, Inderscience Enterprises Ltd, vol. 22(3), pages 246-271.
    7. Peterson, Robert A, 1994. "A Meta-analysis of Cronbach's Coefficient Alpha," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 21(2), pages 381-391, September.
    8. David Constant & Lee Sproull & Sara Kiesler, 1996. "The Kindness of Strangers: The Usefulness of Electronic Weak Ties for Technical Advice," Organization Science, INFORMS, vol. 7(2), pages 119-135, April.
    9. Natalia Rubio & Nieves Villaseñor & MªJesús Yagüe, 2020. "Sustainable Co-Creation Behavior in a Virtual Community: Antecedents and Moderating Effect of Participant’s Perception of Own Expertise," Sustainability, MDPI, vol. 12(19), pages 1-19, October.
    10. Liao, Shu-Hsien & Widowati, Retno & Hsieh, Yu-Chieh, 2021. "Investigating online social media users’ behaviors for social commerce recommendations," Technology in Society, Elsevier, vol. 66(C).
    11. Naresh K. Malhotra & Sung S. Kim & Ashutosh Patil, 2006. "Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research," Management Science, INFORMS, vol. 52(12), pages 1865-1883, December.
    12. Lee, Guenwoo & Suzuki, Aya, 2020. "Motivation for information exchange in a virtual community of practice: Evidence from a Facebook group for shrimp farmers," World Development, Elsevier, vol. 125(C).
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Alamoudi, Hawazen & Shaikh, Aijaz A. & Alharthi, Majed & Dash, Ganesh, 2023. "With great power comes great responsibilities – Examining platform-based mechanisms and institutional trust in rideshare services," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
    2. Guang Han & Meredith T. Niles, 2023. "Interested but Uncertain: Carbon Markets and Data Sharing among U.S. Crop Farmers," Land, MDPI, vol. 12(8), pages 1-18, August.
    3. Baljit Kaur & Jasveen Kaur & Shivendra Kumar Pandey & S. Joshi, 2023. "E-service Quality: Development and Validation of the Scale," Global Business Review, International Management Institute, vol. 24(5), pages 953-971, October.
    4. Jin, Xiao-Ling & Zhou, Zhongyun & Lee, Matthew K.O. & Cheung, Christy M.K., 2013. "Why users keep answering questions in online question answering communities: A theoretical and empirical investigation," International Journal of Information Management, Elsevier, vol. 33(1), pages 93-104.
    5. Soumya Ray & Sung S. Kim & James G. Morris, 2014. "The Central Role of Engagement in Online Communities," Information Systems Research, INFORMS, vol. 25(3), pages 528-546, September.
    6. Joseph A. Cazier & Benjamin B. M. Shao & Robert D. St. Louis, 2007. "Sharing information and building trust through value congruence," Information Systems Frontiers, Springer, vol. 9(5), pages 515-529, November.
    7. Hota, Monali & Bartsch, Fabian, 2019. "Consumer socialization in childhood and adolescence: Impact of psychological development and family structure," Journal of Business Research, Elsevier, vol. 105(C), pages 11-20.
    8. Haase, Janina & Wiedmann, Klaus-Peter & Labenz, Franziska, 2022. "Brand hate, rage, anger & co.: Exploring the relevance and characteristics of negative consumer emotions toward brands," Journal of Business Research, Elsevier, vol. 152(C), pages 1-16.
    9. M. Max Evans & Ilja Frissen & Anthony K. P. Wensley, 2018. "Organisational Information and Knowledge Sharing: Uncovering Mediating Effects of Perceived Trustworthiness Using the PROCESS Approach," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 17(01), pages 1-29, March.
    10. Carmela Milano, 2015. "Democratization or else vulgarization of cultural capital? The role of social networks in theater’s audience behavior," Working Papers CEB 15-004, ULB -- Universite Libre de Bruxelles.
    11. Jean–Luc Arregle & Bat Batjargal & Michael A. Hitt & Justin W. Webb & Toyah Miller & Anne S. Tsui, 2015. "Family Ties in Entrepreneurs’ Social Networks and New Venture Growth," Entrepreneurship Theory and Practice, , vol. 39(2), pages 313-344, March.
    12. Jebarajakirthy, Charles & Shankar, Amit, 2021. "Impact of online convenience on mobile banking adoption intention: A moderated mediation approach," Journal of Retailing and Consumer Services, Elsevier, vol. 58(C).
    13. Xuan Liu & Meimei Chen & Jia Li & Ling Ma, 2019. "How to Manage Diversity and Enhance Team Performance: Evidence from Online Doctor Teams in China," IJERPH, MDPI, vol. 17(1), pages 1-17, December.
    14. Kim, Yeonshin & Hur, Won-Moo & Lee, Luri, 2023. "Understanding customer participation in CSR activities: The impact of perceptions of CSR, affective commitment, brand equity, and corporate reputation," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
    15. Sirén, Charlotta & Kohtamäki, Marko, 2016. "Stretching strategic learning to the limit: The interaction between strategic planning and learning," Journal of Business Research, Elsevier, vol. 69(2), pages 653-663.
    16. Dong-Hong Zhu & Ya-Ping Chang, 2013. "Negative Publicity Effect of the Business Founder’s Unethical Behavior on Corporate Image: Evidence from China," Journal of Business Ethics, Springer, vol. 117(1), pages 111-121, September.
    17. Nedkovski, Vojkan & Guerci, Marco & De Battisti, Francesca & Siletti, Elena, 2017. "Organizational ethical climates and employee's trust in colleagues, the supervisor, and the organization," Journal of Business Research, Elsevier, vol. 71(C), pages 19-26.
    18. Huarng, Kun-Huang & Yu, Tiffany Hui-Kuang & Lee, Cheng fang, 2022. "Adoption model of healthcare wearable devices," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
    19. Sangryeong Lee & Soo-Kyoung Lee & Jin-Woo Park, 2024. "The Effect of Service Quality and Sustainability Practices on Brand Equity: The Case of Korean Air Passengers," Sustainability, MDPI, vol. 16(11), pages 1-20, May.
    20. Heiko Bergmann, 2017. "The formation of opportunity beliefs among university entrepreneurs: an empirical study of research- and non-research-driven venture ideas," The Journal of Technology Transfer, Springer, vol. 42(1), pages 116-140, February.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:14:y:2022:i:10:p:6122-:d:818253. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.