IDEAS home Printed from https://ideas.repec.org/a/bla/jinfst/v64y2013i2p356-371.html
   My bibliography  Save this article

Contributing high quantity and quality knowledge to online Q&A communities

Author

Listed:
  • Jie Lou
  • Yulin Fang
  • Kai H. Lim
  • Jerry Zeyu Peng

Abstract

No abstract is available for this item.

Suggested Citation

  • Jie Lou & Yulin Fang & Kai H. Lim & Jerry Zeyu Peng, 2013. "Contributing high quantity and quality knowledge to online Q&A communities," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 64(2), pages 356-371, February.
    • Handle: RePEc:bla:jinfst:v:64:y:2013:i:2:p:356-371
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1002/asi.22750
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Meng Ma & Ritu Agarwal, 2007. "Through a Glass Darkly: Information Technology Design, Identity Verification, and Knowledge Contribution in Online Communities," Information Systems Research, INFORMS, vol. 18(1), pages 42-67, March.
    2. Hertel, Guido & Niedner, Sven & Herrmann, Stefanie, 2003. "Motivation of software developers in Open Source projects: an Internet-based survey of contributors to the Linux kernel," Research Policy, Elsevier, vol. 32(7), pages 1159-1177, July.
    3. Besiki Stvilia & Michael B. Twidale & Les Gasser & Linda C. Smith, 2005. "Information Quality In A Community-Based Encyclopedia," World Scientific Book Chapters, in: Suliman Hawamdeh (ed.), Knowledge Management Nurturing Culture, Innovation, and Technology, chapter 9, pages 101-113, World Scientific Publishing Co. Pte. Ltd..
    4. Armstrong, J. Scott & Overton, Terry S., 1977. "Estimating Nonresponse Bias in Mail Surveys," MPRA Paper 81694, University Library of Munich, Germany.
    5. repec:bla:jamist:v:61:y:2010:i:9:p:1933-1944 is not listed on IDEAS
    6. Paul A. Pavlou & David Gefen, 2004. "Building Effective Online Marketplaces with Institution-Based Trust," Information Systems Research, INFORMS, vol. 15(1), pages 37-59, March.
    7. Margit Osterloh & Bruno S. Frey, 2000. "Motivation, Knowledge Transfer, and Organizational Forms," Organization Science, INFORMS, vol. 11(5), pages 538-550, October.
    8. David Constant & Lee Sproull & Sara Kiesler, 1996. "The Kindness of Strangers: The Usefulness of Electronic Weak Ties for Technical Advice," Organization Science, INFORMS, vol. 7(2), pages 119-135, April.
    9. Lakhani, Karim R. & von Hippel, Eric, 2003. "How open source software works: "free" user-to-user assistance," Research Policy, Elsevier, vol. 32(6), pages 923-943, June.
    10. Rich Gazan, 2011. "Social Q&A," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 62(12), pages 2301-2312, December.
    11. Howard Rosenbaum & Pnina Shachaf, 2010. "A structuration approach to online communities of practice: The case of Q&A communities," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 61(9), pages 1933-1944, September.
    12. Sulin Ba & Jan Stallaert & Andrew B. Whinston, 2001. "Research Commentary: Introducing a Third Dimension in Information Systems Design—The Case for Incentive Alignment," Information Systems Research, INFORMS, vol. 12(3), pages 225-239, September.
    13. repec:bla:jamist:v:57:y:2006:i:7:p:961-973 is not listed on IDEAS
    14. Jeffrey A. Roberts & Il-Horn Hann & Sandra A. Slaughter, 2006. "Understanding the Motivations, Participation, and Performance of Open Source Software Developers: A Longitudinal Study of the Apache Projects," Management Science, INFORMS, vol. 52(7), pages 984-999, July.
    15. Gee W. Bock & Young-Gul Kim, 2002. "Breaking the Myths of Rewards: An Exploratory Study of Attitudes about Knowledge Sharing," Information Resources Management Journal (IRMJ), IGI Global, vol. 15(2), pages 14-21, April.
    16. Qian Huang & Robert Davison & Jibao Gu, 2008. "Impact of personal and cultural factors on knowledge sharing in China," Asia Pacific Journal of Management, Springer, vol. 25(3), pages 451-471, September.
    17. Paul A. Pavlou & Angelika Dimoka, 2006. "The Nature and Role of Feedback Text Comments in Online Marketplaces: Implications for Trust Building, Price Premiums, and Seller Differentiation," Information Systems Research, INFORMS, vol. 17(4), pages 392-414, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Suhada, Thontowi A. & Ford, Jerad A. & Verreynne, Martie-Louise & Indulska, Marta, 2021. "Motivating individuals to contribute to firms’ non-pecuniary open innovation goals," Technovation, Elsevier, vol. 102(C).
    2. Muddassar Sarfraz & Ghulam Hussain & Muhammad Shahid & Amir Riaz & Muhammad Muavia & Yahya Saleem Fahed & Faiza Azam & Mohammad Tallal Abdullah, 2022. "Medical Students’ Online Learning Perceptions, Online Learning Readiness, and Learning Outcomes during COVID-19: The Moderating Role of Teacher’s Readiness to Teach Online," IJERPH, MDPI, vol. 19(6), pages 1-20, March.
    3. Xiaozhe Yang & Pei-Yu Cheng & Yueh-Min Huang, 2021. "Understanding Teacher Learning Through Teacher-Created Knowledge Products and Transactions," SAGE Open, , vol. 11(3), pages 21582440211, August.
    4. Jing Wang & Gen Li & Kai-Lung Hui, 2022. "Monetary Incentives and Knowledge Spillover: Evidence from a Natural Experiment," Management Science, INFORMS, vol. 68(5), pages 3549-3572, May.
    5. Chih-Hung Peng & Dezhi Yin & Han Zhang, 2020. "More than Words in Medical Question-and-Answer Sites: A Content-Context Congruence Perspective," Information Systems Research, INFORMS, vol. 31(3), pages 913-928, September.
    6. Minhyung Kang, 2022. "Motivational affordances and survival of new askers on social Q&A sites: The case of Stack Exchange network," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 73(1), pages 90-103, January.
    7. Yuan Jin & Ho Cheung Brian Lee & Sulin Ba & Jan Stallaert, 2021. "Winning by Learning? Effect of Knowledge Sharing in Crowdsourcing Contests," Information Systems Research, INFORMS, vol. 32(3), pages 836-859, September.
    8. Wang, Changyu & Zuo, Meiyun & An, Xiaomi, 2017. "Differential influences of perceived organizational factors on younger employees’ participation in offline and online intergenerational knowledge transfer," International Journal of Information Management, Elsevier, vol. 37(6), pages 650-663.
    9. Wang, Nan & Sun, Yongqiang & Shen, Xiao-Liang & Zhang, Xi, 2018. "A value-justice model of knowledge integration in wikis: The moderating role of knowledge equivocality," International Journal of Information Management, Elsevier, vol. 43(C), pages 64-75.
    10. Warut Khern-am-nuai & Hossein Ghasemkhani & Dandan Qiao & Karthik Kannan, 2024. "The Impact of Online Q&As on Product Sales: The Case of Amazon Answer," Information Systems Research, INFORMS, vol. 35(2), pages 747-765, June.
    11. Shan, Wei & Qiao, Tong & Zhang, Mingli, 2020. "Getting more resources for better performance: The effect of user-owned resources on the value of user-generated content," Technological Forecasting and Social Change, Elsevier, vol. 161(C).
    12. Xuhui Wang & Shengtai Zhang & Luyi Qiu & Guoquan Zhang & Na Liu, 2024. "What Factors Influence Users’ Willingness to Share Knowledge in Online Groups and How?," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(1), pages 1-18, March.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Jae Yun Moon & Lee S. Sproull, 2008. "The Role of Feedback in Managing the Internet-Based Volunteer Work Force," Information Systems Research, INFORMS, vol. 19(4), pages 494-515, December.
    2. Lars Bo Jeppesen & Lars Frederiksen, 2006. "Why Do Users Contribute to Firm-Hosted User Communities? The Case of Computer-Controlled Music Instruments," Organization Science, INFORMS, vol. 17(1), pages 45-63, February.
    3. Pankaj Setia & Balaji Rajagopalan & Vallabh Sambamurthy & Roger Calantone, 2012. "How Peripheral Developers Contribute to Open-Source Software Development," Information Systems Research, INFORMS, vol. 23(1), pages 144-163, March.
    4. Matzler, Kurt & Renzl, Birgit & Müller, Julia & Herting, Stephan & Mooradian, Todd A., 2008. "Personality traits and knowledge sharing," Journal of Economic Psychology, Elsevier, vol. 29(3), pages 301-313, June.
    5. Chen, Xiayu & Huang, Qian & Davison, Robert M., 2017. "The role of website quality and social capital in building buyers’ loyalty," International Journal of Information Management, Elsevier, vol. 37(1), pages 1563-1574.
    6. Wang Juanru & Yang Jin, 2015. "An Empirical Study of Employees’ Tacit Knowledge Sharing Behavior," Journal of Systems Science and Information, De Gruyter, vol. 3(3), pages 264-278, June.
    7. Maha Shaikh & Emmanuelle Vaast, 2016. "Folding and Unfolding: Balancing Openness and Transparency in Open Source Communities," Information Systems Research, INFORMS, vol. 27(4), pages 813-833, December.
    8. Chameroy, Fabienne & Salgado, Stéphane & de Barnier, Virginie & Chaney, Damien, 2024. "In platform we trust: How interchangeability affects trust decisions in collaborative consumption," Technological Forecasting and Social Change, Elsevier, vol. 198(C).
    9. Urvashi Tandon & Amit Mittal & Sridhar Manohar, 2021. "Examining the impact of intangible product features and e-commerce institutional mechanics on consumer trust and repurchase intention," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(4), pages 945-964, December.
    10. Satish Nambisan & Robert A. Baron, 2010. "Different Roles, Different Strokes: Organizing Virtual Customer Environments to Promote Two Types of Customer Contributions," Organization Science, INFORMS, vol. 21(2), pages 554-572, April.
    11. Gächter, Simon & von Krogh, Georg & Haefliger, Stefan, 2010. "Initiating private-collective innovation: The fragility of knowledge sharing," Research Policy, Elsevier, vol. 39(7), pages 893-906, September.
    12. Jin, Xiao-Ling & Zhou, Zhongyun & Lee, Matthew K.O. & Cheung, Christy M.K., 2013. "Why users keep answering questions in online question answering communities: A theoretical and empirical investigation," International Journal of Information Management, Elsevier, vol. 33(1), pages 93-104.
    13. Sharon Belenzon & Mark Schankerman, 2015. "Motivation and sorting of human capital in open innovation," Strategic Management Journal, Wiley Blackwell, vol. 36(6), pages 795-820, June.
    14. Zhao, Ling & Lu, Yaobin & Wang, Bin & Chau, Patrick Y.K. & Zhang, Long, 2012. "Cultivating the sense of belonging and motivating user participation in virtual communities: A social capital perspective," International Journal of Information Management, Elsevier, vol. 32(6), pages 574-588.
    15. Jeppesen, Lars Bo & Laursen, Keld, 2009. "The role of lead users in knowledge sharing," Research Policy, Elsevier, vol. 38(10), pages 1582-1589, December.
    16. Smirnova, Inna & Reitzig, Markus & Alexy, Oliver, 2022. "What makes the right OSS contributor tick? Treatments to motivate high-skilled developers," Research Policy, Elsevier, vol. 51(1).
    17. Belenzon, Sharon & Schankerman, Mark, 2008. "Motivation and sorting in open source software innovation," LSE Research Online Documents on Economics 51594, London School of Economics and Political Science, LSE Library.
    18. Peter H. Gray & Darren B. Meister, 2004. "Knowledge Sourcing Effectiveness," Management Science, INFORMS, vol. 50(6), pages 821-834, June.
    19. Sonali K. Shah, 2006. "Motivation, Governance, and the Viability of Hybrid Forms in Open Source Software Development," Management Science, INFORMS, vol. 52(7), pages 1000-1014, July.
    20. Islam, Mazhar & Miller, Jacob & Park, Haemin Dennis, 2017. "But what will it cost me? How do private costs of participation affect open source software projects?," Research Policy, Elsevier, vol. 46(6), pages 1062-1070.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bla:jinfst:v:64:y:2013:i:2:p:356-371. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: http://www.asis.org .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.