IDEAS home Printed from https://ideas.repec.org/r/inm/ormnsc/v54y2008i3p460-476.html
   My bibliography  Save this item

The Sound of Silence in Online Feedback: Estimating Trading Risks in the Presence of Reporting Bias

Citations

Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
as


Cited by:

  1. Axel Ockenfels, 2009. "Marktdesign und Experimentelle Wirtschaftsforschung," Perspektiven der Wirtschaftspolitik, Verein für Socialpolitik, vol. 10(s1), pages 31-53, May.
  2. Rahat Ullah & Wonjoon Kim & Naveen C. Amblee & Hyunjong Lee & Alice Oh, 2014. "Do Emotions Matter? Exploring The Distribution Of Emotions In Online Product Reviews," Working papers 156, Indian Institute of Management Kozhikode.
  3. Nikos Nikiforakis & Helen Mitchell, 2014. "Mixing the carrots with the sticks: third party punishment and reward," Experimental Economics, Springer;Economic Science Association, vol. 17(1), pages 1-23, March.
  4. Cheng Zhao & Chong Alex Wang, 2023. "A cross-site comparison of online review manipulation using Benford’s law," Electronic Commerce Research, Springer, vol. 23(1), pages 365-406, March.
  5. Gary E. Bolton & David J. Kusterer & Johannes Mans, 2015. "Inflated reputations: Uncertainty, leniency & moral wiggle room in trader feedback systems," Cologne Graduate School Working Paper Series 06-04, Cologne Graduate School in Management, Economics and Social Sciences, revised 29 Jul 2016.
  6. Ilhan, Behice Ece & Kübler, Raoul V. & Pauwels, Koen H., 2018. "Battle of the Brand Fans: Impact of Brand Attack and Defense on Social Media," Journal of Interactive Marketing, Elsevier, vol. 43(C), pages 33-51.
  7. Amit Mehra & Subodha Kumar & Jagmohan S. Raju, 2018. "Competitive Strategies for Brick-and-Mortar Stores to Counter “Showrooming”," Management Science, INFORMS, vol. 64(7), pages 3076-3090, July.
  8. Daniele Dalli & Annamaria Tuan & David D?Acunto, 2018. "How online reviewers and actual customers evaluate their shopping experiences. Evidence from an international retail chain," MERCATI & COMPETITIVIT?, FrancoAngeli Editore, vol. 2018(3), pages 163-180.
  9. Bolton, Gary E. & Ockenfels, Axel, 2014. "Does laboratory trading mirror behavior in real world markets? Fair bargaining and competitive bidding on eBay," Journal of Economic Behavior & Organization, Elsevier, vol. 97(C), pages 143-154.
  10. Tobias J. Klein & Christian Lambertz & Konrad O. Stahl, 2016. "Market Transparency, Adverse Selection, and Moral Hazard," Journal of Political Economy, University of Chicago Press, vol. 124(6), pages 1677-1713.
  11. Li, Lingfang (Ivy) & Xiao, Erte, 2010. "Money Talks? An Experimental Study of Rebate in Reputation System Design," MPRA Paper 22401, University Library of Munich, Germany.
  12. Aperjis, Christina & Zeckhauser, Richard J. & Miao, Yali, 2014. "Variable temptations and black mark reputations," Games and Economic Behavior, Elsevier, vol. 87(C), pages 70-90.
  13. Klein, T.J. & Lambertz, C. & Stahl, K., 2013. "Adverse Selection and Moral Hazard in Anonymous Markets," Discussion Paper 2013-032, Tilburg University, Center for Economic Research.
  14. Matthias Wibral, 2015. "Identity changes and the efficiency of reputation systems," Experimental Economics, Springer;Economic Science Association, vol. 18(3), pages 408-431, September.
  15. Apostolos Filippas & John J. Horton & Joseph M. Golden, 2022. "Reputation Inflation," Marketing Science, INFORMS, vol. 41(4), pages 733-745, July.
  16. Pierre Fleckinger & Matthieu Glachant & Gabrielle Moineville, 2017. "Incentives for Quality in Friendly and Hostile Informational Environments," American Economic Journal: Microeconomics, American Economic Association, vol. 9(1), pages 242-274, February.
  17. Davide Proserpio & Georgios Zervas, 2017. "Online Reputation Management: Estimating the Impact of Management Responses on Consumer Reviews," Marketing Science, INFORMS, vol. 36(5), pages 645-665, September.
  18. Hui, Xiang & Klein, Tobias & Stahl, Konrad, 2022. "Learning from Online Ratings," CEPR Discussion Papers 17006, C.E.P.R. Discussion Papers.
  19. Xiang Hui & Tobias J. Klein & Konrad Stahl, 2021. "When and Why Do Buyers Rate in Online Markets?," CRC TR 224 Discussion Paper Series crctr224_2021_267v1, University of Bonn and University of Mannheim, Germany.
  20. Janina Seutter & Jürgen Neumann, 2024. "Reviewing the simple things – How ease of evaluation affects online rating behavior," Working Papers Dissertations 120, Paderborn University, Faculty of Business Administration and Economics.
  21. Guido Friebel & Matthias Heinz & Mitchell Hoffman & Tobias Kretschmer & Nick Zubanov, 2024. "Is This Really Kneaded? Identifying and Eliminating Potentially Harmful Forms of Workplace Control," ECONtribute Discussion Papers Series 304, University of Bonn and University of Cologne, Germany.
  22. Paulo B. Goes & Mingfeng Lin & Ching-man Au Yeung, 2014. "“Popularity Effect” in User-Generated Content: Evidence from Online Product Reviews," Information Systems Research, INFORMS, vol. 25(2), pages 222-238, June.
  23. Keser, Claudia & Späth, Maximilian, 2020. "The value of bad ratings: An experiment on the impact of distortions in reputation systems," University of Göttingen Working Papers in Economics 389, University of Goettingen, Department of Economics.
  24. Bin Gu & Prabhudev Konana & Rajagopal Raghunathan & Hsuanwei Michelle Chen, 2014. "Research Note —The Allure of Homophily in Social Media: Evidence from Investor Responses on Virtual Communities," Information Systems Research, INFORMS, vol. 25(3), pages 604-617, September.
  25. Prüfer, J.O., 2014. "Trusting Privacy in the Cloud," Other publications TiSEM a9a71c30-19c3-466a-9d22-1, Tilburg University, School of Economics and Management.
  26. Grodeck, Ben & Tausch, Franziska & Wang, Chengsi & Xiao, Erte, 2023. "To insure or not to insure? Promoting trust and cooperation with insurance advice in markets," European Economic Review, Elsevier, vol. 160(C).
  27. repec:cep:stieop:56 is not listed on IDEAS
  28. Wibral, Matthias, 2014. "Identity changes and the efficiency of reputation systems," Discussion Paper Series of SFB/TR 15 Governance and the Efficiency of Economic Systems 465, Free University of Berlin, Humboldt University of Berlin, University of Bonn, University of Mannheim, University of Munich.
  29. Kunpeng Zhang & Wendy Moe, 2021. "Measuring Brand Favorability Using Large-Scale Social Media Data," Information Systems Research, INFORMS, vol. 32(4), pages 1128-1139, December.
  30. Gorkem Turgut Ozer & Brad N. Greenwood & Anandasivam Gopal, 2023. "Digital Multisided Platforms and Women’s Health: An Empirical Analysis of Peer-to-Peer Lending and Abortion Rates," Information Systems Research, INFORMS, vol. 34(1), pages 223-252, March.
  31. Xue Bai & James R. Marsden & William T. Ross & Gang Wang, 2020. "A Note on the Impact of Daily Deals on Local Retailers’ Online Reputation: Mediation Effects of the Consumer Experience," Information Systems Research, INFORMS, vol. 31(4), pages 1132-1143, December.
  32. Tobias Gesche, 2022. "Reference‐price shifts and customer antagonism: Evidence from reviews for online auctions," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 31(3), pages 558-578, August.
  33. Davide Proserpio & Wendy Xu & Georgios Zervas, 2018. "You get what you give: theory and evidence of reciprocity in the sharing economy," Quantitative Marketing and Economics (QME), Springer, vol. 16(4), pages 371-407, December.
  34. Zoë Cullen & Chiara Farronato, 2021. "Outsourcing Tasks Online: Matching Supply and Demand on Peer-to-Peer Internet Platforms," Management Science, INFORMS, vol. 67(7), pages 3985-4003, July.
  35. Bolton, Gary E. & Ockenfels, Axel, 2012. "Behavioral economic engineering," Journal of Economic Psychology, Elsevier, vol. 33(3), pages 665-676.
  36. Li, Lingfang (Ivy), 2010. "What is the cost of venting? Evidence from eBay," Economics Letters, Elsevier, vol. 108(2), pages 215-218, August.
  37. Alan Benson & Aaron Sojourner & Akhmed Umyarov, 2020. "Can Reputation Discipline the Gig Economy? Experimental Evidence from an Online Labor Market," Management Science, INFORMS, vol. 66(5), pages 1802-1825, May.
  38. Anuj Kapoor & Catherine Tucker, 2017. "How do Platform Participants respond to an Unfair Rating? An Analysis of a Ride-Sharing Platform Using a Quasi-Experiment," Working Papers 17-19, NET Institute.
  39. Wibral, Matthias, 2014. "Identity Changes and the Efficiency of Reputation Systems," IZA Discussion Papers 8216, Institute of Labor Economics (IZA).
  40. Yangguang Huang, 2021. "Search Algorithm and Sales on Online Platforms: Evidence from Food Delivery Platforms," HKUST CEP Working Papers Series 202101, HKUST Center for Economic Policy.
  41. Gary Bolton & Ben Greiner & Axel Ockenfels, 2013. "Engineering Trust: Reciprocity in the Production of Reputation Information," Management Science, INFORMS, vol. 59(2), pages 265-285, January.
  42. Susan F. Lu & Huaxia Rui, 2018. "Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida," Management Science, INFORMS, vol. 64(6), pages 2557-2573, June.
  43. Klein, T.J. & Lambertz, C. & Spagnalo, G. & Stahl, K.O., 2009. "The actual structure of eBay’s feedback mechanism and early evidence on the effect of recent changes," Other publications TiSEM b4c7374f-b992-445a-b5c6-8, Tilburg University, School of Economics and Management.
  44. Reuber, A. Rebecca & Fischer, Eileen, 2011. "International entrepreneurship in internet-enabled markets," Journal of Business Venturing, Elsevier, vol. 26(6), pages 660-679.
  45. Lee, Jaesun & Shapiro, Dmitry, 2023. "Quality communication via cheap-talk messages in experimental auctions," Journal of Economic Behavior & Organization, Elsevier, vol. 212(C), pages 74-107.
  46. Grebe, Tim & Ivanova-Stenzel, Radosveta & Kröger, Sabine, 2018. "How Do Sellers Benefit From Buy-It-Now Prices in Ebay Auctions? -- an Experimental Investigation," Rationality and Competition Discussion Paper Series 97, CRC TRR 190 Rationality and Competition.
  47. Claudia Keser & Maximilian Späth, 2020. "The Value of Bad Ratings: An Experiment on the Impact of Distortions in Reputation Systems," CIRANO Working Papers 2020s-22, CIRANO.
  48. Robert Gazzale & Tapan Khopkar, 2011. "Remain silent and ye shall suffer: seller exploitation of reticent buyers in an experimental reputation system," Experimental Economics, Springer;Economic Science Association, vol. 14(2), pages 273-285, May.
  49. Xueming Luo & Jie Zhang & Wenjing Duan, 2013. "Social Media and Firm Equity Value," Information Systems Research, INFORMS, vol. 24(1), pages 146-163, March.
  50. Nicola Lettieri & Alfonso Guarino & Delfina Malandrino & Rocco Zaccagnino, 2019. "Platform Economy and Techno-Regulation—Experimenting with Reputation and Nudge," Future Internet, MDPI, vol. 11(7), pages 1-17, July.
  51. Tim Grebe & Radosveta Ivanova-Stenzel & Sabine Kröger, 2009. "Buy-it-Now Prices in eBay Auctions-The Field in the Lab," Cahiers de recherche 0950, CIRPEE.
  52. Christian Matt & Thomas Hess, 2016. "Product fit uncertainty and its effects on vendor choice: an experimental study," Electronic Markets, Springer;IIM University of St. Gallen, vol. 26(1), pages 83-93, February.
  53. Arvind K. Tripathi & Young-Jin Lee & Amit Basu, 2022. "Analyzing the Impact of Public Buyer–Seller Engagement During Online Auctions," Information Systems Research, INFORMS, vol. 33(4), pages 1264-1286, December.
  54. Gesche, Tobias, 2018. "Reference Price Shifts and Customer Antagonism: Evidence from Reviews for Online Auctions," VfS Annual Conference 2018 (Freiburg, Breisgau): Digital Economy 181650, Verein für Socialpolitik / German Economic Association.
  55. Christoph Safferling & Aaron Lowen, 2011. "Economics in the Kingdom of Loathing: Analysis of Virtual Market Data," Working Paper Series of the Department of Economics, University of Konstanz 2011-30, Department of Economics, University of Konstanz.
  56. Dominik Gutt & Jürgen Neumann & Steffen Zimmermann & Dennis Kundisch & Jianqing Chen, 2018. "Design of Review Systems - A Strategic Instrument to shape Online Review Behavior and Economic Outcomes," Working Papers Dissertations 42, Paderborn University, Faculty of Business Administration and Economics.
  57. Luís Cabral & Lingfang (Ivy) Li, 2015. "A Dollar for Your Thoughts: Feedback-Conditional Rebates on eBay," Management Science, INFORMS, vol. 61(9), pages 2052-2063, September.
  58. Renato Matta & Timothy J. Lowe, 2023. "Product price alignment with seller service rating and consumer satisfaction," Annals of Operations Research, Springer, vol. 320(2), pages 695-725, January.
  59. Daniel A. Sanchez-Loor & Wei-Shiun Chang, 2023. "Experimental study of the effects of structural assurance, personal experiences, and product reviews on repurchase behavior in e-commerce platforms," Electronic Commerce Research, Springer, vol. 23(3), pages 1971-2010, September.
  60. Judy E. Scott & Dawn G. Gregg & Jae Hoon Choi, 2015. "Lemon complaints: When online auctions go sour," Information Systems Frontiers, Springer, vol. 17(1), pages 177-191, February.
  61. Ningyuan Chen & Anran Li & Kalyan Talluri, 2021. "Reviews and Self-Selection Bias with Operational Implications," Management Science, INFORMS, vol. 67(12), pages 7472-7492, December.
  62. Liad Wagman & Vincent Conitzer, 2014. "False-name-proof voting with costs over two alternatives," International Journal of Game Theory, Springer;Game Theory Society, vol. 43(3), pages 599-618, August.
  63. Yoon Sang Lee & Chulhwan Chris Bang, 2022. "Framework for the Classification of Imbalanced Structured Data Using Under-sampling and Convolutional Neural Network," Information Systems Frontiers, Springer, vol. 24(6), pages 1795-1809, December.
  64. Gordon Burtch & Seth Carnahan & Brad N. Greenwood, 2018. "Can You Gig It? An Empirical Examination of the Gig Economy and Entrepreneurial Activity," Management Science, INFORMS, vol. 64(12), pages 5497-5520, December.
  65. Espinosa, Romain, 2019. "Scamming and the reputation of drug dealers on Darknet Markets," International Journal of Industrial Organization, Elsevier, vol. 67(C).
  66. Keser, Claudia & Späth, Maximilian, 2021. "The value of bad ratings: An experiment on the impact of distortions in reputation systems," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 95(C).
  67. Guo Xu, 2015. "How Does Collective Reputation Affect Hiring? Selection and Sorting in an Online Labour Market," STICERD - Economic Organisation and Public Policy Discussion Papers Series 056, Suntory and Toyota International Centres for Economics and Related Disciplines, LSE.
  68. Wolitzky Alexander, 2012. "Career Concerns and Performance Reporting in Optimal Incentive Contracts," The B.E. Journal of Theoretical Economics, De Gruyter, vol. 12(1), pages 1-32, February.
  69. Alok Gupta & Stephen Parente & Pallab Sanyal, 2012. "Competitive bidding for health insurance contracts: lessons from the online HMO auctions," International Journal of Health Economics and Management, Springer, vol. 12(4), pages 303-322, December.
  70. Jeffrey A. Livingston, 2010. "The Behavior Of Inexperienced Bidders In Internet Auctions," Economic Inquiry, Western Economic Association International, vol. 48(2), pages 237-253, April.
  71. Sascha Behnk & Iván Barreda-Tarrazona & Aurora García-Gallego, 2017. "An experimental test of reporting systems for deception," Working Papers 2017/11, Economics Department, Universitat Jaume I, Castellón (Spain).
  72. Lingfang (Ivy) Li & Steven Tadelis & Xiaolan Zhou, 2020. "Buying reputation as a signal of quality: Evidence from an online marketplace," RAND Journal of Economics, RAND Corporation, vol. 51(4), pages 965-988, December.
  73. Arslan Aziz & Hui Li & Rahul Telang, 2023. "The Consequences of Rating Inflation on Platforms: Evidence from a Quasi-Experiment," Information Systems Research, INFORMS, vol. 34(2), pages 590-608, June.
  74. Barbe, Anne-Sophie & Hussler, Caroline, 2019. "“The war of the worlds won't occur”: Decentralized evaluation systems and orders of worth in market organizations of the sharing economy," Technological Forecasting and Social Change, Elsevier, vol. 143(C), pages 64-75.
  75. Chernykh, Lucy & Davydov, Denis & Sihvonen, Jukka, 2023. "Financial Stability and Public Confidence in Banks," Journal of Financial Stability, Elsevier, vol. 69(C).
  76. Christoph Schneider & Markus Weinmann & Peter N.C. Mohr & Jan vom Brocke, 2021. "When the Stars Shine Too Bright: The Influence of Multidimensional Ratings on Online Consumer Ratings," Management Science, INFORMS, vol. 67(6), pages 3871-3898, June.
  77. repec:zbw:bofitp:2019_002 is not listed on IDEAS
  78. Chris Nosko & Steven Tadelis, 2015. "The Limits of Reputation in Platform Markets: An Empirical Analysis and Field Experiment," NBER Working Papers 20830, National Bureau of Economic Research, Inc.
  79. Erfan Rezvani & Christian Rojas, 2022. "Firm responsiveness to consumers' reviews: The effect on online reputation," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 31(4), pages 898-922, November.
  80. Jürgen Neumann & Dominik Gutt & Dennis Kundisch, 2018. "A Homeowner’s Guide to Airbnb: Theory and Empirical Evidence for Optimal Pricing Conditional on Online Ratings," Working Papers Dissertations 43, Paderborn University, Faculty of Business Administration and Economics.
  81. Gary Bolton & Ben Greiner & Axel ockenfels, 2015. "Conflict resolution vs. conflict escalation in online markets," Discussion Papers 2015-19, School of Economics, The University of New South Wales.
  82. Prüfer, J.O., 2014. "Trusting Privacy in the Cloud," Other publications TiSEM 556bdb81-1b26-4692-877c-1, Tilburg University, School of Economics and Management.
  83. Lingfang (Ivy) Li, 2010. "Reputation, Trust, and Rebates: How Online Auction Markets Can Improve Their Feedback Mechanisms," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 19(2), pages 303-331, June.
  84. Yan Chen & Peter Cramton & John A. List & Axel Ockenfels, 2021. "Market Design, Human Behavior, and Management," Management Science, INFORMS, vol. 67(9), pages 5317-5348, September.
  85. Antonio Moreno & Christian Terwiesch, 2014. "Doing Business with Strangers: Reputation in Online Service Marketplaces," Information Systems Research, INFORMS, vol. 25(4), pages 865-886, December.
  86. Wang, Yan & Yang, Jian & Qi, Lian, 2017. "A game-theoretic model for the role of reputation feedback systems in peer-to-peer commerce," International Journal of Production Economics, Elsevier, vol. 191(C), pages 178-193.
  87. Lingfang (Ivy) Li & Erte Xiao, 2014. "Money Talks: Rebate Mechanisms in Reputation System Design," Management Science, INFORMS, vol. 60(8), pages 2054-2072, August.
  88. Gary Bolton & Ben Greiner & Axel Ockenfels, 2018. "Dispute Resolution or Escalation? The Strategic Gaming of Feedback Withdrawal Options in Online Markets," Management Science, INFORMS, vol. 64(9), pages 4009-4031, September.
  89. Peitz, Martin & Schwalbe, Ulrich, 2016. "Zwischen Sozialromantik und Neoliberalismus: Zur Ökonomie der Sharing-Economy," ZEW Discussion Papers 16-033, ZEW - Leibniz Centre for European Economic Research.
  90. Chong (Alex) Wang & Xiaoquan (Michael) Zhang & Il-Horn Hann, 2018. "Socially Nudged: A Quasi-Experimental Study of Friends’ Social Influence in Online Product Ratings," Information Systems Research, INFORMS, vol. 29(3), pages 641-655, September.
  91. Schwalbe Ulrich & Peitz Martin, 2016. "Kollaboratives Wirtschaften oder Turbokapitalismus?: Zur Ökonomie der Sharing economy," Perspektiven der Wirtschaftspolitik, De Gruyter, vol. 17(3), pages 232-252, September.
  92. Marcello Basili & Maria Alessandra Rossi, 2018. "Platform-mediated reputation systems in the sharing economy and incentives to provide service quality: the case of ridesharing services," Department of Economics University of Siena 787, Department of Economics, University of Siena.
  93. Chernykh, Lucy & Davydov, Denis & Sihvonen, Jukka, 2019. "Financial stability and public confidence in banks," BOFIT Discussion Papers 2/2019, Bank of Finland, Institute for Economies in Transition.
  94. Andreas J. Steur & Mischa Seiter, 2021. "Properties of feedback mechanisms on digital platforms: an exploratory study," Journal of Business Economics, Springer, vol. 91(4), pages 479-526, May.
  95. Przepiorka, Wojtek, 2022. "Testing sociological theories with digital trace data from online markets," SocArXiv ed2xc, Center for Open Science.
  96. Lorecchio, Caio & Monte, Daniel, 2023. "Bad reputation with simple rating systems," Games and Economic Behavior, Elsevier, vol. 142(C), pages 150-178.
  97. Prüfer, Jens, 2018. "Trusting privacy in the cloud," Information Economics and Policy, Elsevier, vol. 45(C), pages 52-67.
  98. Behnk, Sascha & Barreda-Tarrazona, Iván & García-Gallego, Aurora, 2019. "Deception and reputation – An experimental test of reporting systems," Journal of Economic Psychology, Elsevier, vol. 71(C), pages 37-58.
  99. Georgios Zervas & Davide Proserpio & John W. Byers, 2021. "A first look at online reputation on Airbnb, where every stay is above average," Marketing Letters, Springer, vol. 32(1), pages 1-16, March.
  100. Janßen, Rebecca & Ribar, Matthew K., 2023. "In vi(vi)no veritas? Expertise, review accuracy and reputation inflation," ZEW Discussion Papers 23-075, ZEW - Leibniz Centre for European Economic Research.
  101. Jian Lian & MacKie-Mason Jeffrey K & Resnick Paul, 2010. "I Scratched Yours: The Prevalence of Reciprocation in Feedback Provision on eBay," The B.E. Journal of Economic Analysis & Policy, De Gruyter, vol. 10(1), pages 1-40, September.
  102. Pera, Rebecca & Viglia, Giampaolo & Grazzini, Laura & Dalli, Daniele, 2019. "When empathy prevents negative reviewing behavior," Annals of Tourism Research, Elsevier, vol. 75(C), pages 265-278.
  103. Emma von Essen & Jonas Karlsson, 2019. "The effect of competition on discrimination in online markets—Anonymity and selection," PLOS ONE, Public Library of Science, vol. 14(8), pages 1-18, August.
  104. Ruohuang Jiao & Wojtek Przepiorka & Vincent Buskens, 2022. "Moderators of reputation effects in peer-to-peer online markets: a meta-analytic model selection approach," Journal of Computational Social Science, Springer, vol. 5(1), pages 1041-1067, May.
  105. Chernykh, Lucy & Davydov, Denis & Sihvonen, Jukka, 2019. "Financial stability and public confidence in banks," BOFIT Discussion Papers 2/2019, Bank of Finland Institute for Emerging Economies (BOFIT).
  106. Foster, Joshua, 2022. "How rating mechanisms shape user search, quality inference and engagement in online platforms: Experimental evidence," Journal of Business Research, Elsevier, vol. 142(C), pages 791-807.
  107. Gary E. Bolton & David J. Kusterer & Johannes Mans, 2019. "Inflated Reputations: Uncertainty, Leniency, and Moral Wiggle Room in Trader Feedback Systems," Management Science, INFORMS, vol. 65(11), pages 5371-5391, November.
  108. Nachiketa Sahoo & Chrysanthos Dellarocas & Shuba Srinivasan, 2018. "The Impact of Online Product Reviews on Product Returns," Information Systems Research, INFORMS, vol. 29(3), pages 723-738, September.
  109. Christina Aperjis & Ramesh Johari, 2010. "Optimal Windows for Aggregating Ratings in Electronic Marketplaces," Management Science, INFORMS, vol. 56(5), pages 864-880, May.
  110. Hyun S. Shin & Dominique M. Hanssens & Kyoo il Kim, 2016. "The role of online buzz for leader versus challenger brands: the case of the MP3 player market," Electronic Commerce Research, Springer, vol. 16(4), pages 503-528, December.
  111. Mingfeng Lin & Henry C. Lucas & Galit Shmueli, 2013. "Research Commentary ---Too Big to Fail: Large Samples and the p -Value Problem," Information Systems Research, INFORMS, vol. 24(4), pages 906-917, December.
IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.