IDEAS home Printed from https://ideas.repec.org/a/sae/sagope/v12y2022i1p21582440221079933.html
   My bibliography  Save this article

How Perceived Organizational Obstruction Influences Job Satisfaction: The Roles of Interactional Justice and Organizational Identification

Author

Listed:
  • Daimi Koçak
  • Gökhan Kerse

Abstract

In this study, the concept of perceived organizational obstruction was discussed and the results of the perception of obstruction were determined with reference to social exchange theory perspective. In this context, we tested a moderated mediation model that examines organizational identification as the mediator and interactional justice as the moderator in the relationship between perceived organizational obstruction and job satisfaction. Research data were obtained through the survey technique from 293 employees of a hospital in Turkey. In the findings of the analysis, it was observed that organizational identification has a mediating effect on the relationship between perceived organizational obstruction and job satisfaction. In addition, it was determined that interactional justice has a moderator effect on the relationship between perceived organizational obstruction and organizational identification. Furthermore, results supported the moderated mediation model and showed that the indirect effect of perceived organizational obstruction on job satisfaction through organizational identification was stronger under low interactional justice than under high interactional justice. Theoretical and practical implications are discussed.

Suggested Citation

  • Daimi Koçak & Gökhan Kerse, 2022. "How Perceived Organizational Obstruction Influences Job Satisfaction: The Roles of Interactional Justice and Organizational Identification," SAGE Open, , vol. 12(1), pages 21582440221, March.
    • Handle: RePEc:sae:sagope:v:12:y:2022:i:1:p:21582440221079933
    DOI: 10.1177/21582440221079933
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/21582440221079933
    Download Restriction: no
    File URL: https://libkey.io/10.1177/21582440221079933?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Qing Miao & Nathan Eva & Alexander Newman & Gary Schwarz, 2019. "Public service motivation and performance: The role of organizational identification," Public Money & Management, Taylor & Francis Journals, vol. 39(2), pages 77-85, February.
    2. Bindu Chhabra, 2018. "Impact Of Core-Self Evaluation And Job Satisfaction On Turnover Intentions: A Study Of Indian Retail Sector," Organizations and Markets in Emerging Economies, Faculty of Economics, Vilnius University, vol. 9(2).
    3. Muhammad Ashraf & Jolita Vveinhardt & Rizwan Raheem Ahmed & Dalia Streimikiene & Riaz Ahmed Mangi, 2018. "Exploring Intervening Influence of Interactional Justice between Procedural Justice and Job Performance: Evidence from South Asian Countries," The Audit Financiar journal, Chamber of Financial Auditors of Romania, vol. 20(47), pages 169-169, February.
    4. Mohammed A. Al Doghan & Muhammad Awais Bhatti & Ariff Syah Juhari, 2019. "Do Psychological Diversity Climate, HRM Practices, and Personality Traits (Big Five) Influence Multicultural Workforce Job Satisfaction and Performance? Current Scenario, Literature Gap, and Future Re," SAGE Open, , vol. 9(2), pages 21582440198, May.
    5. Jeanne Le Roy & Marina Bastounis & Jale Minibas-Poussard, 2012. "Interactional Justice and Counterproductive Work Behaviors: The Mediating Role of Negative Emotions," Post-Print hal-01615955, HAL.
    6. Jeanne Le Roy & Marina Bastounis & Jale Minibas-Poussard, 2012. "Interactional justice and counterproductive work behaviors: the mediating role of negative emotions," Post-Print hal-00778737, HAL.
    7. Ahmad, Saima, 2018. "Can ethical leadership inhibit workplace bullying across East and West: Exploring cross-cultural interactional justice as a mediating mechanism," European Management Journal, Elsevier, vol. 36(2), pages 223-234.
    8. Peter Heimerl & Marco Haid & Lea Benedikt & Ursula Scholl-Grissemann, 2020. "Factors Influencing Job Satisfaction in Hospitality Industry," SAGE Open, , vol. 10(4), pages 21582440209, December.
    9. Cohen-Charash, Yochi & Spector, Paul E., 2001. "The Role of Justice in Organizations: A Meta-Analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 86(2), pages 278-321, November.
    10. Sea-Jin Chang & Arjen van Witteloostuijn & Lorraine Eden, 2010. "From the Editors: Common method variance in international business research," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 41(2), pages 178-184, February.
    11. Huaiyong Wang & Guangli Lu & Yongfang Liu, 2017. "Ethical Leadership and Loyalty to Supervisor in China: The Roles of Interactional Justice and Collectivistic Orientation," Journal of Business Ethics, Springer, vol. 146(3), pages 529-543, December.
    12. Kimberly D. Elsbach & C. B. Bhattacharya, 2001. "Defining Who You Are By What You're Not: Organizational Disidentification and The National Rifle Association," Organization Science, INFORMS, vol. 12(4), pages 393-413, August.
    13. Tahir Farid & Sadaf Iqbal & I. M. Jawahar & Jianhong Ma & Muhammad Khalil Khan, 2019. "The interactive effects of justice perceptions and Islamic work ethic in predicting citizenship behaviors and work engagement," Asian Business & Management, Palgrave Macmillan, vol. 18(1), pages 31-50, February.
    14. Naresh K. Malhotra & Sung S. Kim & Ashutosh Patil, 2006. "Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research," Management Science, INFORMS, vol. 52(12), pages 1865-1883, December.
    15. Jason T. Newsom & Karen S. Rook & Masami Nishishiba & Dara H. Sorkin & Tyrae L. Mahan, 2005. "Understanding the Relative Importance of Positive and Negative Social Exchanges: Examining Specific Domains and Appraisals," The Journals of Gerontology: Series B, The Gerontological Society of America, vol. 60(6), pages 304-312.
    16. Ichsan Rizany & Rr. Tutik Sri Hariyati & Efy Afifah & Rusdiyansyah, 2019. "The Impact of Nurse Scheduling Management on Nurses’ Job Satisfaction in Army Hospital: A Cross-Sectional Research," SAGE Open, , vol. 9(2), pages 21582440198, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Bei Lyu & Weilin Su & Qian Qi & Fujun Xiao, 2023. "The Influence of Performance Appraisal Justice on Employee Job Performance: A Dual Path Model," SAGE Open, , vol. 13(3), pages 21582440231, August.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mohd Ridwan ABD RAZAK & Enah ALI, 2020. "Interdependence Between Interactional Justice And Job Satisfaction," Management and Marketing Journal, University of Craiova, Faculty of Economics and Business Administration, vol. 0(1), pages 26-39, May.
    2. Feng Wang & Wendian Shi, 2022. "The effect of work-leisure conflict on front-line employees’ work engagement: A cross-level study from the emotional perspective," Asia Pacific Journal of Management, Springer, vol. 39(1), pages 225-247, March.
    3. Piotr Rogala & Bartosz Bartniczak & Tomasz Brzozowski & Marta Kusterka-Jefmańska & Marta Moczulska & Agnieszka Panasiewicz & Adam Płachciak & Sabina Zaremba-Warnke, 2023. "The role of justice in development of temporary teams: Evidence from the high-tech industry," Nowoczesne Systemy Zarządzania. Modern Management Systems, Military University of Technology, Faculty of Security, Logistics and Management, Institute of Organization and Management, issue 4, pages 69-88.
    4. Yeunjae Lee, 2022. "Employees’ Negative Megaphoning in Response to Organizational Injustice: The Mediating Role of Employee–Organization Relationship and Negative Affect," Journal of Business Ethics, Springer, vol. 178(1), pages 89-103, June.
    5. Sichtmann, Christina & Davvetas, Vasileios & Diamantopoulos, Adamantios, 2019. "The relational value of perceived brand globalness and localness," Journal of Business Research, Elsevier, vol. 104(C), pages 597-613.
    6. Yanping Li & Jia Xu & Yidong Tu & Xinxin Lu, 2014. "Ethical Leadership and Subordinates’ Occupational Well-Being: A Multi-level Examination in China," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 116(3), pages 823-842, May.
    7. Rajat Kumar Behera & Pradip Kumar Bala & Nripendra P. Rana & Hatice Kizgin, 2022. "A Techno-Business Platform to Improve Customer Experience Following the Brand Crisis Recovery: A B2B Perspective," Information Systems Frontiers, Springer, vol. 24(6), pages 2027-2051, December.
    8. Gökhan KERSE & Atılhan NAKTİYOK, 2020. "The Effect of Interactional Justice on Work Engagement through Conscientiousness for Work," Journal of Economy Culture and Society, Istanbul University, Faculty of Economics, vol. 61(0), pages 41-64, June.
    9. Nikou, Shahrokh, 2018. "Internet of Things: Exploring households' intention to use smart home technology," 22nd ITS Biennial Conference, Seoul 2018. Beyond the boundaries: Challenges for business, policy and society 190335, International Telecommunications Society (ITS).
    10. Peter J Jordan & Ashlea C Troth, 2020. "Common method bias in applied settings: The dilemma of researching in organizations," Australian Journal of Management, Australian School of Business, vol. 45(1), pages 3-14, February.
    11. Hao-Fan Chumg & Jia-Wen Shi & Kai-Jun Sun, 2019. "Why Employees Contribute to Pro-Environmental Behaviour: The Role of Pluralistic Ignorance in Chinese Society," Sustainability, MDPI, vol. 12(1), pages 1-22, December.
    12. Ana Ferreira & Ana Lúcia Teixeira, 2016. "Intra- And Extra-Organisational Foundations Of Innovation Processes — The Information And Communication Technology Sector Under The Crisis In Portugal," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 20(06), pages 1-44, August.
    13. Natàlia Cugueró-Escofet & Pilar Ficapal-Cusí & Joan Torrent-Sellens, 2019. "Sustainable Human Resource Management: How to Create a Knowledge Sharing Behavior through Organizational Justice, Organizational Support, Satisfaction and Commitment," Sustainability, MDPI, vol. 11(19), pages 1-20, September.
    14. Amatulli, Cesare & De Angelis, Matteo & Pino, Giovanni & Guido, Gianluigi, 2020. "An investigation of unsustainable luxury: How guilt drives negative word-of-mouth," International Journal of Research in Marketing, Elsevier, vol. 37(4), pages 821-836.
    15. Hildreth, John Angus D., 2024. "When loyalty binds: Examining the effectiveness of group versus personal loyalty calls on followers’ compliance with leaders’ unethical requests," Organizational Behavior and Human Decision Processes, Elsevier, vol. 181(C).
    16. Chu-Mei Liu & Chieh-Peng Lin, 2018. "Assessing the effects of responsible leadership and ethical conflict on behavioral intention," Review of Managerial Science, Springer, vol. 12(4), pages 1003-1024, October.
    17. Pablo Ruiz & Ricardo Martinez & Job Rodrigo & Cristina Diaz, 2015. "Level of Coherence Among Ethics Program Components and Its Impact on Ethical Intent," Journal of Business Ethics, Springer, vol. 128(4), pages 725-742, June.
    18. Nurul Komari, 2020. "Relationship between Organizational Justice and Counterproductive Work Behaviors," GATR Journals jmmr256, Global Academy of Training and Research (GATR) Enterprise.
    19. Singh, Nitya P. & Hong, Paul C., 2020. "Impact of strategic and operational risk management practices on firm performance: An empirical investigation," European Management Journal, Elsevier, vol. 38(5), pages 723-735.
    20. Steffen Maas & Tassilo Schuster & Evi Hartmann, 2018. "Stakeholder Pressures, Environmental Practice Adoption and Economic Performance in the German Third-party Logistics Industry—A Contingency Perspective," Journal of Business Economics, Springer, vol. 88(2), pages 167-201, February.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:sagope:v:12:y:2022:i:1:p:21582440221079933. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.