IDEAS home Printed from https://ideas.repec.org/a/kap/asiapa/v39y2022i1d10.1007_s10490-020-09722-0.html
   My bibliography  Save this article

The effect of work-leisure conflict on front-line employees’ work engagement: A cross-level study from the emotional perspective

Author

Listed:
  • Feng Wang

    (Shanghai Normal University)

  • Wendian Shi

    (Shanghai Normal University)

Abstract

Based on the conservation of resources theory, this study explores the relationship between work-leisure conflict and front-line employees’ work engagement. From the emotional perspective, we further explore the mediating role of negative emotion, the moderating effects of emotional intelligence and team emotional climate at the individual and team levels, respectively. In this study, 521 front-line employees from 50 work teams were investigated, and relational models were established and analysed. The results show that work-leisure conflict has a significant negative impact on front-line employees’ work engagement, and the negative emotion from this conflict plays a mediating role in the process. Emotional intelligence plays a moderating role in the relationship between work-leisure conflict and work engagement at the individual level whereas team emotional climate plays a cross-level moderating role in this relationship at the team level. The findings of this study have theoretical value and provide a management reference for enterprise managers.

Suggested Citation

  • Feng Wang & Wendian Shi, 2022. "The effect of work-leisure conflict on front-line employees’ work engagement: A cross-level study from the emotional perspective," Asia Pacific Journal of Management, Springer, vol. 39(1), pages 225-247, March.
  • Handle: RePEc:kap:asiapa:v:39:y:2022:i:1:d:10.1007_s10490-020-09722-0
    DOI: 10.1007/s10490-020-09722-0
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10490-020-09722-0
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1007/s10490-020-09722-0?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Lin, Yung-Sen & Huang, Wen-Shiung & Yang, Chien-Tzu & Chiang, Ming-Jung, 2014. "Work–leisure conflict and its associations with well-being: The roles of social support, leisure participation and job burnout," Tourism Management, Elsevier, vol. 45(C), pages 244-252.
    2. Xiao‐Yu Liu & Jun Liu, 2013. "Effects of team leader emotional intelligence and team emotional climate on team member job satisfaction," Nankai Business Review International, Emerald Group Publishing Limited, vol. 4(3), pages 180-198, August.
    3. Jean-Pierre Neveu & Stevan E. Hobfoll & Jonathon Halbesleben & M Westman, 2018. "Conservation of resources in the organizational context : the reality of resources and their consequences," Post-Print hal-02472360, HAL.
    4. Lin, Jo-Hui & Wong, Jehn-Yih & Ho, Ching-hua, 2013. "Promoting frontline employees' quality of life: Leisure benefit systems and work-to-leisure conflicts," Tourism Management, Elsevier, vol. 36(C), pages 178-187.
    5. Öge, Ercan & Çetin, Mehmet & Top, Seyfi, 2018. "The effects of paternalistic leadership on workplace loneliness, work family conflict and work engagement among air traffic controllers in Turkey," Journal of Air Transport Management, Elsevier, vol. 66(C), pages 25-35.
    6. Jeanne Le Roy & Marina Bastounis & Jale Minibas-Poussard, 2012. "Interactional Justice and Counterproductive Work Behaviors: The Mediating Role of Negative Emotions," Post-Print hal-01615955, HAL.
    7. Jeanne Le Roy & Marina Bastounis & Jale Minibas-Poussard, 2012. "Interactional justice and counterproductive work behaviors: the mediating role of negative emotions," Post-Print hal-00778737, HAL.
    8. Naresh K. Malhotra & Sung S. Kim & Ashutosh Patil, 2006. "Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research," Management Science, INFORMS, vol. 52(12), pages 1865-1883, December.
    9. Yong Wang & Kelly Z. Peng & Yina Mao & Junbang Lan, 2018. "Development of a Chinese measure on twelve basic emotions and a preliminary test on a two-dimensional model on emotions-job outcome relationship," Asia Pacific Journal of Management, Springer, vol. 35(2), pages 529-564, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Gordon W. Cheung & Helena D. Cooper-Thomas & Rebecca S. Lau & Linda C. Wang, 2024. "Reporting reliability, convergent and discriminant validity with structural equation modeling: A review and best-practice recommendations," Asia Pacific Journal of Management, Springer, vol. 41(2), pages 745-783, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Wendian Shi & Feng Wang & Xiujun Li, 2021. "Depletion Effect of Work-Leisure Conflict: A Daily Diary Study," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 158(1), pages 297-317, November.
    2. Daimi Koçak & Gökhan Kerse, 2022. "How Perceived Organizational Obstruction Influences Job Satisfaction: The Roles of Interactional Justice and Organizational Identification," SAGE Open, , vol. 12(1), pages 21582440221, March.
    3. Piotr Rogala & Bartosz Bartniczak & Tomasz Brzozowski & Marta Kusterka-Jefmańska & Marta Moczulska & Agnieszka Panasiewicz & Adam Płachciak & Sabina Zaremba-Warnke, 2023. "The role of justice in development of temporary teams: Evidence from the high-tech industry," Nowoczesne Systemy Zarządzania. Modern Management Systems, Military University of Technology, Faculty of Security, Logistics and Management, Institute of Organization and Management, issue 4, pages 69-88.
    4. Mohd Ridwan ABD RAZAK & Enah ALI, 2020. "Interdependence Between Interactional Justice And Job Satisfaction," Management and Marketing Journal, University of Craiova, Faculty of Economics and Business Administration, vol. 0(1), pages 26-39, May.
    5. Fagbenro Dare A. & Olasupo Mathew O., 2020. "Quality of Family Life and Workplace Deviant Behaviour with Perceived Competence as a Mediator among University Staff," Naše gospodarstvo/Our economy, Sciendo, vol. 66(2), pages 15-27, June.
    6. Yeunjae Lee, 2022. "Employees’ Negative Megaphoning in Response to Organizational Injustice: The Mediating Role of Employee–Organization Relationship and Negative Affect," Journal of Business Ethics, Springer, vol. 178(1), pages 89-103, June.
    7. Nurul Komari, 2020. "Relationship between Organizational Justice and Counterproductive Work Behaviors," GATR Journals jmmr256, Global Academy of Training and Research (GATR) Enterprise.
    8. Ye Hoon Lee & Hyungsook Kim & Yonghyun Park, 2022. "Development of a Conceptual Model of Occupational Stress for Athletic Directors in Sport Contexts," IJERPH, MDPI, vol. 19(1), pages 1-14, January.
    9. Chang-E Liu & Xiao Yuan & Chenhong Hu & Tingting Liu & Yahui Chen & Wei He, 2020. "Work-Related Identity Discrepancy and Counterproductive Work Behavior: The Role of Emotional Exhaustion and Supervisor Incivility," IJERPH, MDPI, vol. 17(16), pages 1-13, August.
    10. Hota, Monali & Bartsch, Fabian, 2019. "Consumer socialization in childhood and adolescence: Impact of psychological development and family structure," Journal of Business Research, Elsevier, vol. 105(C), pages 11-20.
    11. Hao Zhou & Xinyi Sheng & Yulin He & Xiaoye Qian, 2020. "Ethical Leadership as the Reliever of Frontline Service Employees’ Emotional Exhaustion: A Moderated Mediation Model," IJERPH, MDPI, vol. 17(3), pages 1-13, February.
    12. Jean–Luc Arregle & Bat Batjargal & Michael A. Hitt & Justin W. Webb & Toyah Miller & Anne S. Tsui, 2015. "Family Ties in Entrepreneurs’ Social Networks and New Venture Growth," Entrepreneurship Theory and Practice, , vol. 39(2), pages 313-344, March.
    13. Nguyen, Bach & Tran, Hai-Anh & Stephan, Ute & Van, Ha Nguyen & Anh, Pham Thi Hoang, 2024. "“I can't get it out of my mind” - Why, how, and when crisis rumination leads entrepreneurs to act and pivot during crises," Journal of Business Venturing, Elsevier, vol. 39(4).
    14. Jebarajakirthy, Charles & Shankar, Amit, 2021. "Impact of online convenience on mobile banking adoption intention: A moderated mediation approach," Journal of Retailing and Consumer Services, Elsevier, vol. 58(C).
    15. Farrukh Shahzad & Muhammad Farrukh Shahzad & Azer Dilanchiev & Muhammad Irfan, 2022. "Modeling the Influence of Paternalistic Leadership and Personality Characteristics on Alienation and Organizational Culture in the Aviation Industry of Pakistan: The Mediating Role of Cohesiveness," Sustainability, MDPI, vol. 14(22), pages 1-19, November.
    16. Dong-Hong Zhu & Ya-Ping Chang, 2013. "Negative Publicity Effect of the Business Founder’s Unethical Behavior on Corporate Image: Evidence from China," Journal of Business Ethics, Springer, vol. 117(1), pages 111-121, September.
    17. Nedkovski, Vojkan & Guerci, Marco & De Battisti, Francesca & Siletti, Elena, 2017. "Organizational ethical climates and employee's trust in colleagues, the supervisor, and the organization," Journal of Business Research, Elsevier, vol. 71(C), pages 19-26.
    18. Sangryeong Lee & Soo-Kyoung Lee & Jin-Woo Park, 2024. "The Effect of Service Quality and Sustainability Practices on Brand Equity: The Case of Korean Air Passengers," Sustainability, MDPI, vol. 16(11), pages 1-20, May.
    19. Heiko Bergmann, 2017. "The formation of opportunity beliefs among university entrepreneurs: an empirical study of research- and non-research-driven venture ideas," The Journal of Technology Transfer, Springer, vol. 42(1), pages 116-140, February.
    20. Mäntymäki, Matti & Salo, Jari, 2013. "Purchasing behavior in social virtual worlds: An examination of Habbo Hotel," International Journal of Information Management, Elsevier, vol. 33(2), pages 282-290.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:kap:asiapa:v:39:y:2022:i:1:d:10.1007_s10490-020-09722-0. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.