IDEAS home Printed from https://ideas.repec.org/a/aio/manmar/vxviiiy2020i1p26-39.html
   My bibliography  Save this article

Interdependence Between Interactional Justice And Job Satisfaction

Author

Listed:
  • Mohd Ridwan ABD RAZAK

    (Ministry of Human Resources, Malaysia)

  • Enah ALI

    (Ministry of Education, Malaysia)

Abstract

The objective of this study is to evaluate the role of interactional justice as an important predictor for job satisfaction. A survey method was used to collect usable data from 97 employees of the largest courier and postal service provider in Malaysia. The outcomes of the SmartPLS path model analysis revealed three important findings. First, interactional justice was interrelated with job satisfaction. Second, interactional justice was interrelated with intrinsic job satisfaction. Third, interactional justice was interrelated with extrinsic job satisfaction. Therefore, this study confirmed that interactional justice may act as an important instrument to enhance employee’s job satisfaction and motivate them to strongly support organizational objectives and strategies. Further, discussion, implications, and conclusions are described.

Suggested Citation

  • Mohd Ridwan ABD RAZAK & Enah ALI, 2020. "Interdependence Between Interactional Justice And Job Satisfaction," Management and Marketing Journal, University of Craiova, Faculty of Economics and Business Administration, vol. 0(1), pages 26-39, May.
    • Handle: RePEc:aio:manmar:v:xviii:y:2020:i:1:p:26-39
    as

    Download full text from publisher

    File URL: http://mnmk.ro/en/documents/2020_1/2-6-1-20.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Jeanne Le Roy & Marina Bastounis & Jale Minibas-Poussard, 2012. "Interactional Justice and Counterproductive Work Behaviors: The Mediating Role of Negative Emotions," Post-Print hal-01615955, HAL.
    2. Elisaveta Sardžoska & Thomas Tang, 2015. "Monetary Intelligence: Money Attitudes—Unethical Intentions, Intrinsic and Extrinsic Job Satisfaction, and Coping Strategies Across Public and Private Sectors in Macedonia," Journal of Business Ethics, Springer, vol. 130(1), pages 93-115, August.
    3. van Dijke, Marius & Leunissen, Joost M. & Wildschut, Tim & Sedikides, Constantine, 2019. "Nostalgia promotes intrinsic motivation and effort in the presence of low interactional justice," Organizational Behavior and Human Decision Processes, Elsevier, vol. 150(C), pages 46-61.
    4. Jeanne Le Roy & Marina Bastounis & Jale Minibas-Poussard, 2012. "Interactional justice and counterproductive work behaviors: the mediating role of negative emotions," Post-Print hal-00778737, HAL.
    5. Ajogwu Akoh & Edwinah Amah, 2016. "Interactional Justice and Employees Commitment to Supervisor in Nigerian Health Sector," International Journal of Innovation and Economic Development, Inovatus Services Ltd., vol. 2(5), pages 7-17, December.
    6. Huaiyong Wang & Guangli Lu & Yongfang Liu, 2017. "Ethical Leadership and Loyalty to Supervisor in China: The Roles of Interactional Justice and Collectivistic Orientation," Journal of Business Ethics, Springer, vol. 146(3), pages 529-543, December.
    7. Muhammad Ashraf & Jolita Vveinhardt & Rizwan Raheem Ahmed & Dalia Streimikiene & Riaz Ahmed Mangi, 2018. "Exploring Intervening Influence of Interactional Justice between Procedural Justice and Job Performance: Evidence from South Asian Countries," The Audit Financiar journal, Chamber of Financial Auditors of Romania, vol. 20(47), pages 169-169, February.
    8. Chen, Xi, 2018. "Revisiting the Relationship between Justice and Extra-Role Behavior: The Role of State Ownership," Management and Organization Review, Cambridge University Press, vol. 14(3), pages 607-639, September.
    9. Alegre, Inés & Mas-Machuca, Marta & Berbegal-Mirabent, Jasmina, 2016. "Antecedents of employee job satisfaction: Do they matter?," Journal of Business Research, Elsevier, vol. 69(4), pages 1390-1395.
    10. Rabia Imran & Kamaal Allil, 2016. "The Impact of Organizational Justice on Employee Retention: Evidence from Oman," International Review of Management and Marketing, Econjournals, vol. 6(2), pages 246-249.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Daimi Koçak & Gökhan Kerse, 2022. "How Perceived Organizational Obstruction Influences Job Satisfaction: The Roles of Interactional Justice and Organizational Identification," SAGE Open, , vol. 12(1), pages 21582440221, March.
    2. Piotr Rogala & Bartosz Bartniczak & Tomasz Brzozowski & Marta Kusterka-Jefmańska & Marta Moczulska & Agnieszka Panasiewicz & Adam Płachciak & Sabina Zaremba-Warnke, 2023. "The role of justice in development of temporary teams: Evidence from the high-tech industry," Nowoczesne Systemy Zarządzania. Modern Management Systems, Military University of Technology, Faculty of Security, Logistics and Management, Institute of Organization and Management, issue 4, pages 69-88.
    3. Feng Wang & Wendian Shi, 2022. "The effect of work-leisure conflict on front-line employees’ work engagement: A cross-level study from the emotional perspective," Asia Pacific Journal of Management, Springer, vol. 39(1), pages 225-247, March.
    4. Fagbenro Dare A. & Olasupo Mathew O., 2020. "Quality of Family Life and Workplace Deviant Behaviour with Perceived Competence as a Mediator among University Staff," Naše gospodarstvo/Our economy, Sciendo, vol. 66(2), pages 15-27, June.
    5. Chang-E Liu & Xiao Yuan & Chenhong Hu & Tingting Liu & Yahui Chen & Wei He, 2020. "Work-Related Identity Discrepancy and Counterproductive Work Behavior: The Role of Emotional Exhaustion and Supervisor Incivility," IJERPH, MDPI, vol. 17(16), pages 1-13, August.
    6. Yeunjae Lee, 2022. "Employees’ Negative Megaphoning in Response to Organizational Injustice: The Mediating Role of Employee–Organization Relationship and Negative Affect," Journal of Business Ethics, Springer, vol. 178(1), pages 89-103, June.
    7. Nurul Komari, 2020. "Relationship between Organizational Justice and Counterproductive Work Behaviors," GATR Journals jmmr256, Global Academy of Training and Research (GATR) Enterprise.
    8. Ye Hoon Lee & Hyungsook Kim & Yonghyun Park, 2022. "Development of a Conceptual Model of Occupational Stress for Athletic Directors in Sport Contexts," IJERPH, MDPI, vol. 19(1), pages 1-14, January.
    9. Shah, Naimatullah & Irani, Zahir & Sharif, Amir M., 2017. "Big data in an HR context: Exploring organizational change readiness, employee attitudes and behaviors," Journal of Business Research, Elsevier, vol. 70(C), pages 366-378.
    10. Omar S. Itani & Fernando Jaramillo & Larry Chonko, 2019. "Achieving Top Performance While Building Collegiality in Sales: It All Starts with Ethics," Journal of Business Ethics, Springer, vol. 156(2), pages 417-438, May.
    11. Suhartanto, Dwi & Dean, David & Nansuri, Ruhadi & Triyuni, N.N., 2018. "The link between tourism involvement and service performance: Evidence from frontline retail employees," Journal of Business Research, Elsevier, vol. 83(C), pages 130-137.
    12. Teirlinck, Peter, 2017. "Configurations of strategic R&D decisions and financial performance in small-sized and medium-sized firms," Journal of Business Research, Elsevier, vol. 74(C), pages 55-65.
    13. Sania Zafar & Danish Ahmed Siddiqui, 2019. "Factors Affecting Employees Performance and Retention: A Comparative Analysis of Banking and Educational Sector of Karachi," Business Management and Strategy, Macrothink Institute, vol. 10(1), pages 93-124, December.
    14. Rizwan Raheem Ahmed & Munwar Hussain Pahi & Shahid Nadeem & Riaz Hussain Soomro & Vishnu Parmar & Fouzia Nasir & Faiz Ahmed, 2023. "How and When Ethics Lead to Organizational Performance: Evidence from South Asian Firms," Sustainability, MDPI, vol. 15(10), pages 1-29, May.
    15. Carolin Baur & Roman Soucek & Ulrich Kühnen & Roy F. Baumeister, 2020. "Unable to Resist the Temptation to Tell the Truth or to Lie for the Organization? Identification Makes the Difference," Journal of Business Ethics, Springer, vol. 167(4), pages 643-662, December.
    16. Issam Laguir & Rebecca Stekelorum & Lamia Laguir & Raffaele Staglianò, 2021. "Managing corporate social responsibility in the bank sector: A fuzzy and disaggregated approach," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 28(4), pages 1324-1334, July.
    17. Elodie Gentina & Thomas Li-Ping Tang & Qinxuan Gu, 2018. "Do Parents and Peers Influence Adolescents’ Monetary Intelligence and Consumer Ethics? French and Chinese Adolescents and Behavioral Economics," Journal of Business Ethics, Springer, vol. 151(1), pages 115-140, August.
    18. Khaled Aboud & Niu Xiongying & Muhammad Qasim, 2023. "Impact of Ethical Leadership on Employees' Psychological Safety and Voice Behavior; With Mediating Role of Belongingness," International Journal of Science and Business, IJSAB International, vol. 20(1), pages 42-57.
    19. Miao Qing & Muhammad Asif & Abid Hussain & Arif Jameel, 2020. "Exploring the impact of ethical leadership on job satisfaction and organizational commitment in public sector organizations: the mediating role of psychological empowerment," Review of Managerial Science, Springer, vol. 14(6), pages 1405-1432, December.
    20. Shandana Shoaib & Yehuda Baruch, 2019. "Deviant Behavior in a Moderated-Mediation Framework of Incentives, Organizational Justice Perception, and Reward Expectancy," Journal of Business Ethics, Springer, vol. 157(3), pages 617-633, July.

    More about this item

    Keywords

    Interactional justice; job satisfaction; intrinsic job satisfaction; extrinsic job satisfaction;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M20 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics - - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:aio:manmar:v:xviii:y:2020:i:1:p:26-39. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catalin Barbu (email available below). General contact details of provider: https://edirc.repec.org/data/fecraro.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.