IDEAS home Printed from https://ideas.repec.org/a/sae/sagope/v11y2021i1p2158244021994504.html
   My bibliography  Save this article

The Moderating Role of Employability in the Hospitality Industry: Undesired Job Outcomes

Author

Listed:
  • Nazanin Naderiadib Alpler
  • Huseyin Arasli
  • Winifred Lema Doh

Abstract

The topic of “Employability†has gained significant attention in recent years. Its impact on organizational behavior could be seen through the research literature on job loss and job search. Employability is all about gaining and maintaining employment, it involves the ability to move autonomously and to deal effectively with the career-related changes occurring in the current uncertain labor market. This empirical study aims to design and test a research model that investigates the moderating effect of employability on the relationships between job insecurity (JI) and service sabotage (SS). It also measures the impact of (JI) on the (SS) behavior. Frontline employees who were working in three and four-star hotels in Cameroon were the sample of this specific study. To test the study variables, a hierarchical regression analysis was applied and supported the research hypotheses. In line with the study predictions and earlier literature findings (JI) had a significant and positive impact on (S.S). The result interestingly revealed that employability increases the relationship between (JI) and (S.S). The findings of this study offer some insights about employability’s importance and influencing factors on employee’s job choice and their attitudes during job performance in the organizations. Theoretical contribution, practical implications of the empirical findings, and future research directions are provided.

Suggested Citation

  • Nazanin Naderiadib Alpler & Huseyin Arasli & Winifred Lema Doh, 2021. "The Moderating Role of Employability in the Hospitality Industry: Undesired Job Outcomes," SAGE Open, , vol. 11(1), pages 21582440219, February.
    • Handle: RePEc:sae:sagope:v:11:y:2021:i:1:p:2158244021994504
    DOI: 10.1177/2158244021994504
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/2158244021994504
    Download Restriction: no
    File URL: https://libkey.io/10.1177/2158244021994504?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Nikos Bozionelos & Konstantinos Kostopoulos & Beatrice van Der Heijden & Denise M. Rousseau & Giorgos Bozionelos & Thomas Hoyland & Izabela Marzec & Piotr Jędrzejowicz & Olga Epitropaki & Aslaug Mikke, 2016. "Employability and Job Performance as Links in the Relationship Between Mentoring Receipt and Career Success. A Study in SMEs," Post-Print hal-01294990, HAL.
    2. Harris, Lloyd C. & Ogbonna, Emmanuel, 2009. "Service sabotage: The dark side of service dynamics," Business Horizons, Elsevier, vol. 52(4), pages 325-335, July.
    3. Harris, Lloyd C. & Ogbonna, Emmanuel, 2011. "Antecedents and consequences of management-espoused organizational cultural control," Journal of Business Research, Elsevier, vol. 64(5), pages 437-445, May.
    4. Clarine M. Jacobs, 2019. "Ineffective-Leader-Induced Occupational Stress," SAGE Open, , vol. 9(2), pages 21582440198, June.
    5. Kim Southey, 2016. "To fight, sabotage or steal: are all forms of employee misbehaviour created equal?," International Journal of Manpower, Emerald Group Publishing Limited, vol. 37(6), pages 1067-1084, September.
    6. Nikos Bozionelos & Konstantinos Kostopoulos & Beatrice van der Heijden & Denise Rousseau & Giorgos Bozionelos & Thomas Hoyland & Rentao Miao & Izabela Marzec & Piotr Jędrzejowicz & Olga Epitropaki & A, 2016. "Employability and Job Performance as Links in the Relationship Between Mentoring Receipt and Career Success : A Study in SMEs," Post-Print hal-02312094, HAL.
    7. Nazanin Naderiadib Alpler & Huseyin Arasli, 2020. "Can Hindrance Stressors Change the Nature of Perceived Employability? An Empirical Study in the Hotel Industry," Sustainability, MDPI, vol. 12(24), pages 1-13, December.
    8. Nele De Cuyper & Hans De Witte & Ulla Kinnunen & Jouko Nätti, 2010. "The Relationship Between Job Insecurity and Employability and Well-Being Among Finnish Temporary and Permanent Employees," International Studies of Management & Organization, Taylor & Francis Journals, vol. 40(1), pages 57-73, January.
    9. Hans De Witte & Nele De Cuyper & Yasmin Handaja & Magnus Sverke & Katharina Näswall & Johnny Hellgren, 2010. "Associations Between Quantitative and Qualitative Job Insecurity and Well-Being," International Studies of Management & Organization, Taylor & Francis Journals, vol. 40(1), pages 40-56, January.
    10. Magdaline Enow Mbi Tarkang Mary & Ali Ozturen, 2019. "Sustainable Ethical Leadership and Employee Outcomes in the Hotel Industry in Cameroon," Sustainability, MDPI, vol. 11(8), pages 1-18, April.
    11. Wang, Chung-Jen & Tsai, Huei-Ting & Tsai, Ming-Tien, 2014. "Linking transformational leadership and employee creativity in the hospitality industry: The influences of creative role identity, creative self-efficacy, and job complexity," Tourism Management, Elsevier, vol. 40(C), pages 79-89.
    12. C. Castiglioni & E. Lozza & C. Libreri & P. Anselmi, 2017. "Increasing employability in the emerging tourism sector in Mozambique: Results of a qualitative study," Development Southern Africa, Taylor & Francis Journals, vol. 34(3), pages 245-259, May.
    13. Emmanuel Ogbonna & Barry Wilkinson, 2003. "The False Promise of Organizational Culture Change: A Case Study of Middle Managers in Grocery Retailing," Journal of Management Studies, Wiley Blackwell, vol. 40(5), pages 1151-1178, July.
    14. Murat Yeşiltaş & Muharrem Tuna, 2018. "The effect of ethical leadership on service sabotage," The Service Industries Journal, Taylor & Francis Journals, vol. 38(15-16), pages 1133-1159, December.
    15. Inmaculada Silla & Nele Cuyper & Francisco Gracia & José Peiró & Hans Witte, 2009. "Job Insecurity and Well-Being: Moderation by Employability," Journal of Happiness Studies, Springer, vol. 10(6), pages 739-751, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Asier Baquero, 2022. "Job Insecurity and Intention to Quit: The Role of Psychological Distress and Resistance to Change in the UAE Hotel Industry," IJERPH, MDPI, vol. 19(20), pages 1-20, October.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Nazanin Naderiadib Alpler & Huseyin Arasli, 2020. "Can Hindrance Stressors Change the Nature of Perceived Employability? An Empirical Study in the Hotel Industry," Sustainability, MDPI, vol. 12(24), pages 1-13, December.
    2. Habib Alipour & Shahrzad Amelshahbaz & Farzad Safaeimanesh & Bahman Peyravi & Alireza Salavati, 2021. "The Impact of Environmental Stimuli on Hotel Service Employees’ Service Sabotage—Mediation Role of Emotional Intelligence and Emotional Dissonance," Sustainability, MDPI, vol. 13(2), pages 1-18, January.
    3. Zhongju Liao & Jialin Cheng, 2020. "Can a firm's environmental innovation attract job seekers? Evidence from experiments," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(2), pages 542-551, March.
    4. Valerio Ghezzi & Valeria Ciampa & Tahira M. Probst & Laura Petitta & Ivan Marzocchi & Ilaria Olivo & Claudio Barbaranelli, 2022. "Integrated Patterns of Subjective Job Insecurity: A Multigroup Person-Centered Study," IJERPH, MDPI, vol. 19(20), pages 1-20, October.
    5. Schreurs, Bert & van Emmerik, IJ. Hetty & Guenter, Hannes & Germeys, Filip, 2011. "A Weekly Diary Study on the Buffering Role of Social Support in the Relationship between Job Insecurity and Employee Performance," Working Papers 2011/27, Hogeschool-Universiteit Brussel, Faculteit Economie en Management.
    6. Coelho, Filipe J. & Evanschitzky, Heiner & Sousa, Carlos M.P. & Olya, Hossein & Taheri, Babak, 2021. "Control mechanisms, management orientations, and the creativity of service employees: Symmetric and asymmetric modeling," Journal of Business Research, Elsevier, vol. 132(C), pages 753-764.
    7. Cesário, Francisco Santos & Gestoso, Carlos Guillén & Peregrín, Francisco Manuel Montalbán, 2012. "Contrato de trabalho, compromisso e satisfação: moderação pela empregabilidade," RAE - Revista de Administração de Empresas, FGV-EAESP Escola de Administração de Empresas de São Paulo (Brazil), vol. 52(3), May.
    8. Tuan, Luu Trong & Ngan, Vu Thanh, 2021. "Leading ethically to shape service-oriented organizational citizenship behavior among tourism salespersons: Dual mediation paths and moderating role of service role identity," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
    9. Nikos Bozionelos & Cai-Hui (veronica) Lin & Kin Yi Lee, 2020. "Enhancing the sustainability of employees' careers through training : The roles of career actors' openness and of supervisor support," Post-Print hal-02312413, HAL.
    10. Alola Uju Violet & Alafeshat Rawan & Tarkang Marymagdaline Enowmbi & Lafmajani Soolmaz Azarmi, 2023. "Can Paradoxical Leadership Be the Game Changer in Driving Organisations against Negative Practices?," European Journal of Tourism, Hospitality and Recreation, Sciendo, vol. 13(2), pages 252-265, December.
    11. Lu, Vinh Nhat & Scholz, Brett & Nguyen, Long T.V., 2018. "Work integrated learning in international marketing: Student insights," Australasian marketing journal, Elsevier, vol. 26(2), pages 132-139.
    12. Kashif Javed & Dr. Khalil Ur Rehman & Dr. Abdul Rasheed, 2023. "The Effect Of Ethical Leadership On Service Sabotage Behavior: A Case Study Of Pakistan Microfinance Organizations," Bulletin of Business and Economics (BBE), Research Foundation for Humanity (RFH), vol. 12(2), pages 404-409.
    13. Concetta Russo & Marco Terraneo, 2020. "Mental Well-being Among Workers: A Cross-national Analysis of Job Insecurity Impact on the Workforce," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 152(2), pages 421-442, November.
    14. Jaeyeob Jeong & Myeonggil Choi, 2017. "The Expected Job Satisfaction Affecting Entrepreneurial Intention as Career Choice in the Cultural and Artistic Industry," Sustainability, MDPI, vol. 9(10), pages 1-16, September.
    15. Bitsch, Vera & Yakura, Elaine K., 2007. "Middle Management in Agriculture: Roles, Functions, and Practices," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 10(2), pages 1-28.
    16. Hae-ryoung Chun & Inhyung Cho & Youngeun Choi & Sung-il Cho, 2020. "Effects of Emotional Labor Factors and Working Environment on the Risk of Depression in Pink-Collar Workers," IJERPH, MDPI, vol. 17(14), pages 1-16, July.
    17. Yogesh Upadhyay & Dharmendra Kumar, 2020. "Leader–Member Exchange, Psychological Capital and Employees’ Creativity," Vision, , vol. 24(4), pages 406-418, December.
    18. Yuval Palgi, 2013. "Ongoing Cumulative Chronic Stressors as Predictors of Well-Being in the Second Half of Life," Journal of Happiness Studies, Springer, vol. 14(4), pages 1127-1144, August.
    19. Karin Garrety, 2008. "Organisational Control and the Self: Critiques and Normative Expectations," Journal of Business Ethics, Springer, vol. 82(1), pages 93-106, September.
    20. Moreno Baruffini & Federica Origo, 2014. "Job satisfaction and flexicurity over the business cycle: evidence from Swiss individual-level data," ERSA conference papers ersa14p366, European Regional Science Association.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:sagope:v:11:y:2021:i:1:p:2158244021994504. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.