IDEAS home Printed from https://ideas.repec.org/a/eee/jbrese/v64y2011i5p437-445.html
   My bibliography  Save this article

Antecedents and consequences of management-espoused organizational cultural control

Author

Listed:
  • Harris, Lloyd C.
  • Ogbonna, Emmanuel

Abstract

The issue of control is central to many conceptualizations of work and work organization. Although the body of research on organizational culture control is growing, this literature has a number of limitations. This article encourages theory building by supplying generalizable empirical evidence of the practices of organizations that aim to enhance management-espoused cultural control as well as developing insights into how such efforts impact on employees. The analysis of the responses to a survey of one thousand firms finds a number of significant associations between the three antecedent factors and cultural control as well as three associations with consequences. The article culminates with a discussion of the contributions and implications of these findings.

Suggested Citation

  • Harris, Lloyd C. & Ogbonna, Emmanuel, 2011. "Antecedents and consequences of management-espoused organizational cultural control," Journal of Business Research, Elsevier, vol. 64(5), pages 437-445, May.
    • Handle: RePEc:eee:jbrese:v:64:y:2011:i:5:p:437-445
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0148-2963(10)00068-8
    Download Restriction: Full text for ScienceDirect subscribers only
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Patrice Rosenthal & Stephen Hill & Riccardo Peccei, 1997. "Checking Out Service: Evaluating Excellence, HRM and TQM in Retailing," Work, Employment & Society, British Sociological Association, vol. 11(3), pages 481-503, September.
    2. Christopher Grey, 1996. "Towards A Critique of Managerialism: the Contribution of Simone Weil," Journal of Management Studies, Wiley Blackwell, vol. 33(5), pages 591-612, September.
    3. Hugh Willmott, 1993. "Strength Is Ignorance; Slavery Is Freedom: Managing Culture In Modern Organizations," Journal of Management Studies, Wiley Blackwell, vol. 30(4), pages 515-552, July.
    4. Emmanuel Ogbonna & Barry Wilkinson, 2003. "The False Promise of Organizational Culture Change: A Case Study of Middle Managers in Grocery Retailing," Journal of Management Studies, Wiley Blackwell, vol. 40(5), pages 1151-1178, July.
    5. Kenneth A. Bollen, 1989. "A New Incremental Fit Index for General Structural Equation Models," Sociological Methods & Research, , vol. 17(3), pages 303-316, February.
    6. Fisher, Robert J, 1993. "Social Desirability Bias and the Validity of Indirect Questioning," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 20(2), pages 303-315, September.
    7. William G. Ouchi, 1979. "A Conceptual Framework for the Design of Organizational Control Mechanisms," Management Science, INFORMS, vol. 25(9), pages 833-848, September.
    8. Oliver, Richard L & Bearden, William O, 1985. "Crossover Effects in the Theory of Reasoned Action: A Moderating Influence Attempt," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 12(3), pages 324-340, December.
    9. Mats Alvesson & Hugh Willmott, 2002. "Identity Regulation as Organizational Control: Producing the Appropriate Individual," Journal of Management Studies, Wiley Blackwell, vol. 39(5), pages 619-644, July.
    10. P. M. Bentler & Chih-Ping Chou, 1987. "Practical Issues in Structural Modeling," Sociological Methods & Research, , vol. 16(1), pages 78-117, August.
    11. Gideon Kunda, 1995. "Engineering Culture: Control and Commitment in a High-Tech Corporation," Organization Science, INFORMS, vol. 6(2), pages 228-230, April.
    12. Alfred M. Jaeger & B. R. Baliga, 1985. "Control systems and strategic adaptation: Lessons from the Japanese experience," Strategic Management Journal, Wiley Blackwell, vol. 6(2), pages 115-134, April.
    13. Christopher L. Shook & David J. Ketchen & G. Tomas M. Hult & K. Michele Kacmar, 2004. "An assessment of the use of structural equation modeling in strategic management research," Strategic Management Journal, Wiley Blackwell, vol. 25(4), pages 397-404, April.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Paul, Michael & Hennig-Thurau, Thorsten & Groth, Markus, 2015. "Tightening or loosening the “iron cage”? The impact of formal and informal display controls on service customers," Journal of Business Research, Elsevier, vol. 68(5), pages 1062-1073.
    2. Coelho, Filipe J. & Evanschitzky, Heiner & Sousa, Carlos M.P. & Olya, Hossein & Taheri, Babak, 2021. "Control mechanisms, management orientations, and the creativity of service employees: Symmetric and asymmetric modeling," Journal of Business Research, Elsevier, vol. 132(C), pages 753-764.
    3. Vitolla, Filippo & Raimo, Nicola & Rubino, Michele & Garegnani, Giovanni Maria, 2021. "Do cultural differences impact ethical issues? Exploring the relationship between national culture and quality of code of ethics," Journal of International Management, Elsevier, vol. 27(1).
    4. Christian Jung-Gehling & Erik Strauss, 2018. "A Contemporary Concept of Organizational Control: Its Dependence on Shared Values and Impact on Motivation," Schmalenbach Business Review, Springer;Schmalenbach-Gesellschaft, vol. 70(4), pages 341-374, November.
    5. Gerdin, Jonas & Johansson, Tobias & Wennblom, Gabriella, 2019. "The contingent nature of complementarity between results and value-based controls for managing company-level profitability: A situational strength perspective," Accounting, Organizations and Society, Elsevier, vol. 79(C).
    6. Duarte, Henrique & Palermo, Ofelia A. & Arriaga, Patrícia, 2018. "The role of emotions in the control-resistance dyad," Scandinavian Journal of Management, Elsevier, vol. 34(1), pages 91-102.
    7. Nazanin Naderiadib Alpler & Huseyin Arasli & Winifred Lema Doh, 2021. "The Moderating Role of Employability in the Hospitality Industry: Undesired Job Outcomes," SAGE Open, , vol. 11(1), pages 21582440219, February.
    8. del Mar Benavides-Espinosa, María & Ribeiro-Soriano, Domingo, 2014. "Cooperative learning in creating and managing joint ventures," Journal of Business Research, Elsevier, vol. 67(4), pages 648-655.
    9. Lena Zander & Karsten Jonsen & Audra I. Mockaitis, 2016. "Leveraging Values in Global Organizations: Premises, Paradoxes and Progress," Management International Review, Springer, vol. 56(2), pages 149-169, April.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Challagalla, Goutam N. & Shervani, Tasadduq A., 1997. "A measurement model of the dimensions and types of output and behavior control: An empirical test in a salesforce context," Journal of Business Research, Elsevier, vol. 39(3), pages 159-172, July.
    2. Carlos Martin-Rios, 2016. "Innovative management control systems in knowledge work: a middle manager perspective," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 27(2), pages 181-204, May.
    3. Winklhofer, Heidi & Diamantopoulos, Adamantios, 2003. "A model of export sales forecasting behavior and performance: development and testing," International Journal of Forecasting, Elsevier, vol. 19(2), pages 271-285.
    4. Paul, Michael & Hennig-Thurau, Thorsten & Groth, Markus, 2015. "Tightening or loosening the “iron cage”? The impact of formal and informal display controls on service customers," Journal of Business Research, Elsevier, vol. 68(5), pages 1062-1073.
    5. Yves Gendron & Laura F. Spira, 2009. "What Went Wrong? The Downfall of Arthur Andersen and the Construction of Controllability Boundaries Surrounding Financial Auditing," Contemporary Accounting Research, John Wiley & Sons, vol. 26(4), pages 987-1027, December.
    6. Stephen K. Kim & Amrit Tiwana, 2016. "Chicken or egg? Sequential complementarity among salesforce control mechanisms," Journal of the Academy of Marketing Science, Springer, vol. 44(3), pages 316-333, May.
    7. Johnson, William H.A., 2011. "Managing university technology development using organizational control theory," Research Policy, Elsevier, vol. 40(6), pages 842-852, July.
    8. Claudia Gross, 2010. "Spiritual Cleansing: A Case Study on how Spirituality Can Be Mis/used by a Company," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 21(1), pages 60-81.
    9. Karin Garrety, 2008. "Organisational Control and the Self: Critiques and Normative Expectations," Journal of Business Ethics, Springer, vol. 82(1), pages 93-106, September.
    10. Vitolla, Filippo & Raimo, Nicola & Rubino, Michele & Garegnani, Giovanni Maria, 2021. "Do cultural differences impact ethical issues? Exploring the relationship between national culture and quality of code of ethics," Journal of International Management, Elsevier, vol. 27(1).
    11. Lambert Jerman & Julien Raone, 2014. "Dompter La Verite Dans L'Organisation : La Subjectivation Comme Production De L'Animal Confessant," Post-Print hal-01899765, HAL.
    12. Turner, Karynne L. & Monti, Alberto & Annosi, Maria Carmela, 2021. "Disentangling the effects of organizational controls on innovation," European Management Journal, Elsevier, vol. 39(1), pages 57-69.
    13. Long, Chris P., 2018. "To control and build trust: How managers use organizational controls and trust-building activities to motivate subordinate cooperation," Accounting, Organizations and Society, Elsevier, vol. 70(C), pages 69-91.
    14. Reusen, Evelien & Stouthuysen, Kristof, 2017. "Misaligned control: The role of management control system imitation in supply chains," Accounting, Organizations and Society, Elsevier, vol. 61(C), pages 22-35.
    15. Yang, Feifei & Shinkle, George A. & Goudsmit, Mirjam, 2022. "The efficacy of organizational control interactions: External environmental uncertainty as a critical contingency," Journal of Business Research, Elsevier, vol. 139(C), pages 855-868.
    16. Janne Järvinen, 2009. "Shifting NPM agendas and management accountants' occupational identities," Accounting, Auditing & Accountability Journal, Emerald Group Publishing Limited, vol. 22(8), pages 1187-1210, October.
    17. Kraus, Kalle & Kennergren, Cecilia & von Unge, Amelie, 2017. "The interplay between ideological control and formal management control systems – A case study of a non-governmental organisation," Accounting, Organizations and Society, Elsevier, vol. 63(C), pages 42-59.
    18. repec:dau:papers:123456789/13554 is not listed on IDEAS
    19. Yang, Lei & Manika, Danae & Athanasopoulou, Andromachi, 2020. "Are they sinners or saints? A multi-level investigation of hypocrisy in organisational and employee pro-environmental behaviours," Journal of Business Research, Elsevier, vol. 114(C), pages 336-347.
    20. Gun Abrahamsson & Hans Englund & Jonas Gerdin, 2011. "Organizational identity and management accounting change," Accounting, Auditing & Accountability Journal, Emerald Group Publishing Limited, vol. 24(3), pages 345-376, March.
    21. Lovett, Steven Russell & Pérez-Nordtvedt, Liliana & Rasheed, Abdul A., 2009. "Parental control: A study of U.S. subsidiaries in Mexico," International Business Review, Elsevier, vol. 18(5), pages 481-493, October.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jbrese:v:64:y:2011:i:5:p:437-445. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/jbusres .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.