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Linking transformational leadership and employee creativity in the hospitality industry: The influences of creative role identity, creative self-efficacy, and job complexity

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  • Wang, Chung-Jen
  • Tsai, Huei-Ting
  • Tsai, Ming-Tien

Abstract

Integrating transformational leadership, creativity and social cognitive theories, we explore the relationships among transformational leadership, creative role identity, creative self-efficacy, job complexity and creativity. Structural equation modeling (SEM) with bootstrapping estimation was conducted using data from 395 supervisor–employee dyads from international tourist hotels in Taiwan. The results show that supervisors' transformational leadership positively influenced employee creative self-efficacy and creativity. Moreover, creative role identity was found to mediate the relationship between transformational leadership and employee creative self-efficacy, while both creative role identity and creative self-efficacy were found to mediate the relationship between transformational leadership and employee creativity. Specifically, job complexity was found to moderate the relationship between transformational leadership and employee creative role identity, the relationship between employee creative role identity and creative self-efficacy, and the relationship between employee creative self-efficacy and creativity. We discuss the implications of these results for research and practice in hospitality context.

Suggested Citation

  • Wang, Chung-Jen & Tsai, Huei-Ting & Tsai, Ming-Tien, 2014. "Linking transformational leadership and employee creativity in the hospitality industry: The influences of creative role identity, creative self-efficacy, and job complexity," Tourism Management, Elsevier, vol. 40(C), pages 79-89.
    • Handle: RePEc:eee:touman:v:40:y:2014:i:c:p:79-89
    DOI: 10.1016/j.tourman.2013.05.008
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    References listed on IDEAS

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    1. Robinson, Richard N.S. & Beesley, Lisa G., 2010. "Linkages between creativity and intention to quit: An occupational study of chefs," Tourism Management, Elsevier, vol. 31(6), pages 765-776.
    2. Gumusluoglu, Lale & Ilsev, Arzu, 2009. "Transformational leadership, creativity, and organizational innovation," Journal of Business Research, Elsevier, vol. 62(4), pages 461-473, April.
    3. Zhou, Jing & Su, Yanjie, 2010. "A Missing Piece of the Puzzle: The Organizational Context in Cultural Patterns of Creativity," Management and Organization Review, Cambridge University Press, vol. 6(3), pages 391-413, November.
    4. Chin-Tsai Lin & Cheng-Shiung Wu, 2008. "Selecting a marketing strategy for private hotels in Taiwan using the analytic hierarchy process," The Service Industries Journal, Taylor & Francis Journals, vol. 28(8), pages 1077-1091, October.
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