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The Relationship Between Public Service Motivation And Job Satisfaction: A Comprehensive Review

Author

Listed:
  • Elvira NICA

    (Bucharest University of Economic Studies, Bucharest; Romania)

  • Ana-Mădălina POTCOVARU (BÃŽGU)

    (Bucharest University of Economic Studies, Bucharest; Romania)

Abstract

In the last decades, an increasing attention has been given to the relationship between job satisfaction and employee motivation in the public sector. In a world of constant change and growing demands, it is crucial for public sector organizations to understand and promote a work environment that supports both employee satisfaction and motivation. This article explores this complex relationship and proposes ways in which managers and leaders in the public sector can improve job satisfaction and employee motivation. This article reviews the literature on public service motivation and job satisfaction. In the first part we conduct a brief literature review of the concepts involved. In the main part of the article, we examine 33 WoS articles on the relationship between public service motivation and job satisfaction. In the discussion section, we stress some points relevant for public management practice.

Suggested Citation

  • Elvira NICA & Ana-Mădălina POTCOVARU (BÃŽGU), 2024. "The Relationship Between Public Service Motivation And Job Satisfaction: A Comprehensive Review," APPLIED RESEARCH IN ADMINISTRATIVE SCIENCES, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 5(2), pages 56-69, August.
    • Handle: RePEc:rom:arasju:v:5:y:2024:i:2:p:56-69
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    References listed on IDEAS

    as
    1. Yujin Choi & Il Hwan Chung, 2018. "Effects of Public Service Motivation on Turnover and Job Satisfaction in the U.S. Teacher Labor Market," International Journal of Public Administration, Taylor & Francis Journals, vol. 41(3), pages 172-180, February.
    2. Nguyen Thi Thanh Thuy & Boon-Anan Phinaitrup, 2023. "The Effect of Public Service Motivation on Job Performance of Public Servants in Vietnam: The Role of Mediation of Job Satisfaction and Person-organization Fit," International Journal of Public Administration, Taylor & Francis Journals, vol. 46(5), pages 326-343, April.
    3. Saskia Crucke & Tom Kluijtmans & Kenn Meyfroodt & Sebastian Desmidt, 2022. "How does organizational sustainability foster public service motivation and job satisfaction? The mediating role of organizational support and societal impact potential," Public Management Review, Taylor & Francis Journals, vol. 24(8), pages 1155-1181, August.
    4. Jessica Breaugh & Adrian Ritz & Kerstin Alfes, 2018. "Work motivation and public service motivation: disentangling varieties of motivation and job satisfaction," Public Management Review, Taylor & Francis Journals, vol. 20(10), pages 1423-1443, October.
    5. Palina Prysmakova, 2021. "Contact with citizens and job satisfaction: expanding person-environment models of public service motivation," Public Management Review, Taylor & Francis Journals, vol. 23(9), pages 1339-1358, September.
    6. Bangcheng Liu & Thomas Li-Ping Tang & Kaifeng Yang, 2015. "When Does Public Service Motivation Fuel the Job Satisfaction Fire? The Joint Moderation of Person-Organization Fit and Needs-Supplies Fit," Public Management Review, Taylor & Francis Journals, vol. 17(6), pages 876-900, July.
    Full references (including those not matched with items on IDEAS)

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