IDEAS home Printed from https://ideas.repec.org/a/pcz/journl/v10y2014i2p133-142.html
   My bibliography  Save this article

Emotional Intelligence, Fear Based Silence And Trust To Manager: A Case Study

Author

Listed:
  • Özen Kutanis Rana

    (Sakarya University, Faculty of Management)

  • Ardiç Kadir

    (Sakarya University, Faculty of Management)

  • Uslu Osman

    (Sakarya University, Faculty of Management)

  • Karakiraz Ahmet

    (Sakarya University, Faculty of Management)

Abstract

In this study it is aimed to point out the interrelationships between emotional intelligence, trust to manager and fear based silence from the point of employees. A sample of 157 health personnel from different professions working in a dental clinic was included to the research. According to findings, there is a positive and significant relationship between employees’ emotional intelligence and their trust to manager. Also the negative insignificant relationship between emotional intelligence and fear based silence and the positive insignificant relationship between employees’ trust to manager and fear based silence were found. At the end of the study suggestions are made to the practitioners and future researchers. A part of this study was presented in 3rd Multidisciplinary Academic Conference in Prague 2014.

Suggested Citation

  • Özen Kutanis Rana & Ardiç Kadir & Uslu Osman & Karakiraz Ahmet, 2014. "Emotional Intelligence, Fear Based Silence And Trust To Manager: A Case Study," Polish Journal of Management Studies, Czestochowa Technical University, Department of Management, vol. 10(2), pages 133-142, December.
    • Handle: RePEc:pcz:journl:v:10:y:2014:i:2:p:133-142
    as

    Download full text from publisher

    File URL: http://www.pjms.zim.pcz.pl/files/EMOTIONAL-INTELLIGENCE,-FEAR-BASED-SILENCE-AND-TRUST-TO-MANAGER-A-CASE-STUDY.pdf
    Download Restriction: no
    File URL: http://www.pjms.zim.pcz.pl/emotional-intelligence,-fear-based-silence-and-trust-to-manager-a-case-study.html
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Frances J. Milliken & Elizabeth W. Morrison & Patricia F. Hewlin, 2003. "An Exploratory Study of Employee Silence: Issues that Employees Don’t Communicate Upward and Why," Journal of Management Studies, Wiley Blackwell, vol. 40(6), pages 1453-1476, September.
    2. Jordan, Peter J & Lawrence, Sandra A, 2009. "Emotional intelligence in teams: Development and initial validation of the short version of the Workgroup Emotional Intelligence Profile (WEIP-S)," Journal of Management & Organization, Cambridge University Press, vol. 15(4), pages 452-469, September.
    3. Susan Tee Suan Chin & R. N. Anantharaman & David Yoon Kin Tong, 2011. "Emotional Intelligence and Organisational Citizenship Behaviour of Manufacturing Sector Employees: An Analysis," Management, University of Primorska, Faculty of Management Koper, vol. 6(2), pages 107-125.
    4. Linn Van Dyne & Soon Ang & Isabel C. Botero, 2003. "Conceptualizing Employee Silence and Employee Voice as Multidimensional Constructs," Journal of Management Studies, Wiley Blackwell, vol. 40(6), pages 1359-1392, September.
    5. Larisa Gradolea & Denisa Cotirlea, 2011. "Issues Concerning The Interferences And Similarities Between Management, Emotional Intelligence And Leadership," Polish Journal of Management Studies, Czestochowa Technical University, Department of Management, vol. 4(1), pages 1-238, September.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. James R. Detert & Linda K. Treviño, 2010. "Speaking Up to Higher-Ups: How Supervisors and Skip-Level Leaders Influence Employee Voice," Organization Science, INFORMS, vol. 21(1), pages 249-270, February.
    2. Florian M. Artinger & Sabrina Artinger & Gerd Gigerenzer, 2019. "C. Y. A.: frequency and causes of defensive decisions in public administration," Business Research, Springer;German Academic Association for Business Research, vol. 12(1), pages 9-25, April.
    3. Xue Tong Dong & Yang Woon Chung & Jeong Kwon Yun, 2023. "The Mediating Effects of Anxiety and Happiness and the Moderating Effect of Social Network Services for Employee Silence and Psychological Withdrawal Behavior," SAGE Open, , vol. 13(4), pages 21582440231, November.
    4. Ki-Seoung Lee & Yoon-Seo Kim & Hyoung-Chul Shin, 2023. "Effect of Hotel Employees’ Organizational Politics Perception on Organizational Silence, Organizational Cynicism, and Innovation Resistance," Sustainability, MDPI, vol. 15(5), pages 1-12, March.
    5. Chin-Yi Shu & Nguyen Thi Nhu Quynh, 2015. "Guan-Xi, Loyalty, Contribution And ‘Speak-Up Behavior: The Role of Leader-Member Exchange (LMX) as Mediator and Political Skill as Moderator," Eurasian Journal of Business and Management, Eurasian Publications, vol. 3(2), pages 54-73.
    6. Lalatendu Kesari Jena & Nazia Zabin Memon, 2018. "Does Workplace Flexibility Usher Innovation? A Moderated Mediation Model on the Enablers of Innovative Workplace Behavior," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 19(1), pages 5-17, March.
    7. Şebnem Yazıcı & Mustafa Özgenel & Mehmet Hilmi Koç & Fatih Baydar, 2022. "The Mediator Role of Employee Voice in the Effect of Agile Leadership on Teachers’ Affective Occupational Commitment," SAGE Open, , vol. 12(3), pages 21582440221, August.
    8. Ng, Kok-Yee & Van Dyne, Linn & Ang, Soon, 2019. "Speaking out and speaking up in multicultural settings: A two-study examination of cultural intelligence and voice behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 151(C), pages 150-159.
    9. Inam Ul Haq & Dirk De Clercq & Muhammad Umer Azeem & Aamir Suhail, 2020. "The Interactive Effect of Religiosity and Perceived Organizational Adversity on Change-Oriented Citizenship Behavior," Journal of Business Ethics, Springer, vol. 165(1), pages 161-175, August.
    10. Moczulska Marta & Winkler Renata, 2018. "The “Burden” of Knowledge: Unwanted Knowledge in Management – The Perspective of Individual and Organizational Level," Management Sciences. Nauki o Zarządzaniu, Sciendo, vol. 23(1), pages 37-44, March.
    11. Hilal BARAN & Ceren GİDERLER, 2017. "A Study on Determining the Influence of Organizational Identification on Organizational Justice and Organizational Silence," International Journal of Asian Social Science, Asian Economic and Social Society, vol. 7(3), pages 242-258, March.
    12. Anna Paolillo & Jorge Sinval & Sílvia A. Silva & Vittorio E. Scuderi, 2021. "The Relationship between Inclusion Climate and Voice Behaviors beyond Social Exchange Obligation: The Role of Psychological Needs Satisfaction," Sustainability, MDPI, vol. 13(18), pages 1-19, September.
    13. Asma Nisar & Tahira Hassan Butt & Ghulam Abid & Saira Farooqi & Tehmina Fiaz Qazi, 2020. "Impact of grit on voice behavior: mediating role of organizational commitment," Future Business Journal, Springer, vol. 6(1), pages 1-9, December.
    14. Bilal Khalid & Rimsha Iqbal & Syed Danial Hashmi, 2020. "Impact of workplace ostracism on knowledge hoarding: mediating role of defensive silence and moderating role of experiential avoidance," Future Business Journal, Springer, vol. 6(1), pages 1-10, December.
    15. Shihong Cao & Hong Zhang & Qi Chen, 2024. "Leader Fault Tolerance and Employees’ Green Silent Behavior: The Mediating Role of Psychological Ownership and Moral Disengagement," Sustainability, MDPI, vol. 16(15), pages 1-17, July.
    16. Alexandre Asselineau & Gilles Grolleau & Naoufel Mzoughi, 2023. "Quiet environments and the intentional practice of silence: Towards a new perspective in the analysis of silence in organizations," Post-Print hal-04251781, HAL.
    17. He Peng & Feng Wei, 2020. "How and When Does Leader Behavioral Integrity Influence Employee Voice? The Roles of Team Independence Climate and Corporate Ethical Values," Journal of Business Ethics, Springer, vol. 166(3), pages 505-521, October.
    18. Paraskevi Boufounou & Kallirroi Avdi, 2016. "Financial Crisis, Organizational Behavior and Organizational Silence in the Public Sector: A Case Study for Greece," SPOUDAI Journal of Economics and Business, SPOUDAI Journal of Economics and Business, University of Piraeus, vol. 66(1-2), pages 46-78, January-J.
    19. Wen Wu & Fangcheng Tang & Xiaoyu Dong & Chunlei Liu, 2015. "Different identifications cause different types of voice: A role identity approach to the relations between organizational socialization and voice," Asia Pacific Journal of Management, Springer, vol. 32(1), pages 251-287, March.
    20. Jimmy Donaghey & Niall Cullinane & Tony Dundon & Adrian Wilkinson, 2011. "Reconceptualising employee silence," Work, Employment & Society, British Sociological Association, vol. 25(1), pages 51-67, March.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pcz:journl:v:10:y:2014:i:2:p:133-142. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Paula Bajdor (email available below). General contact details of provider: https://edirc.repec.org/data/wzpczpl.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.