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Guan-Xi, Loyalty, Contribution And ‘Speak-Up Behavior: The Role of Leader-Member Exchange (LMX) as Mediator and Political Skill as Moderator

Author

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  • Chin-Yi Shu

    (Ming Chuan University, China)

  • Nguyen Thi Nhu Quynh

    (Ming Chuan University, China)

Abstract

This study investigates factors that encourage employee’s speaking-up behavior in the organization which is considered to be a risky behavior. Drawing on the principles of Uncertainty Management Theory (UMT), this research proposes that factors which embodies two key facets of certainty, confidence and control, encourages employees to speak-up to direct supervisors. This study proposes that leader-member exchange (LMX) has a mediating effect on the relationship between Cheng’s categorization criteria (guan-xi, loyalty, contribution) and speak-up behavior while political skill moderates the relationship between LMX and speak-up behavior. Data collected from 288 subordinates and 92 of their immediate supervisors support all hypotheses. This study reveals the effects of LMX and political skill, on ‘speak-up’ behavior and provides practical suggestions to aid employees and organizations maximize the potential of their workforce.

Suggested Citation

  • Chin-Yi Shu & Nguyen Thi Nhu Quynh, 2015. "Guan-Xi, Loyalty, Contribution And ‘Speak-Up Behavior: The Role of Leader-Member Exchange (LMX) as Mediator and Political Skill as Moderator," Eurasian Journal of Business and Management, Eurasian Publications, vol. 3(2), pages 54-73.
    • Handle: RePEc:ejn:ejbmjr:v:3:y:2015:i:2:p:54-73
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    References listed on IDEAS

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    5. Amy C. Edmondson, 2003. "Speaking Up in the Operating Room: How Team Leaders Promote Learning in Interdisciplinary Action Teams," Journal of Management Studies, Wiley Blackwell, vol. 40(6), pages 1419-1452, September.
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