IDEAS home Printed from https://ideas.repec.org/a/kap/porgrv/v6y2006i2p125-142.html
   My bibliography  Save this article

The Link Between the Quality of the Supervisor–Employee Relationship and the Level of the Employee's Job Satisfaction

Author

Listed:
  • Leronardo Stringer

Abstract

This study explores Leader–Member Exchange Theory (LMX Theory), which theorizes when leaders and followers have good exchanges or high quality effective LMX relationships, they share mutual trust, feel better, accomplish more, and the overall unit performance within organization is enhanced. The specific focus of this study is on whether high-quality leader member exchange is positively related to job satisfaction, which can lead to positive outcomes for organizations and ultimately provide organizations the solution to remaining competitive in this new economy. The findings were discussed from the perspective of the advantages available to organizations relative to the many positive organizational outcomes that result from high-quality effective LMX and individual job satisfaction for employees. Copyright Springer Science + Business Media, LLC 2006

Suggested Citation

  • Leronardo Stringer, 2006. "The Link Between the Quality of the Supervisor–Employee Relationship and the Level of the Employee's Job Satisfaction," Public Organization Review, Springer, vol. 6(2), pages 125-142, June.
  • Handle: RePEc:kap:porgrv:v:6:y:2006:i:2:p:125-142
    DOI: 10.1007/s11115-006-0005-0
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1007/s11115-006-0005-0
    Download Restriction: Access to full text is restricted to subscribers.

    File URL: https://libkey.io/10.1007/s11115-006-0005-0?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Kurt T. Dirks & Donald L. Ferrin, 2001. "The Role of Trust in Organizational Settings," Organization Science, INFORMS, vol. 12(4), pages 450-467, August.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Jeevan Jyoti & Sonia Bhau, 2015. "Impact of Transformational Leadership on Job Performance," SAGE Open, , vol. 5(4), pages 21582440156, November.
    2. Mark Kunze & Kim Gower, 2012. "The Influence Of Subordinate Affect And Self-Monitoring On Multiple Dimensions Of Leader-Member Exchange," International Journal of Management and Marketing Research, The Institute for Business and Finance Research, vol. 5(3), pages 83-100.
    3. Julius A. Nukpezah & Victor O. Flomo & P. Edward French & Dallas Breen, 2024. "Does Public Service Motivation Mediate Public Safety Work’s Effect on Public Sector Employee Job Satisfaction?," Public Organization Review, Springer, vol. 24(3), pages 907-923, September.
    4. Mohammed Alshamrani, 2017. "The Relationship between Leader Member Exchange, Job Satisfaction and Affective Commitment, Gender-Similarity Roles in the Segregated Work Environment in the Kingdom of Saudi Arabia (KSA)," International Journal of Business and Management, Canadian Center of Science and Education, vol. 12(5), pages 1-1, April.
    5. Naveed Anwar & Dr.Niaz Ahmed Bhutto2 & Dr.Irfan Hameed & Badar Zaman Quersh, 2016. "With Whom You Compare Yourself €“ Relationship Of Social Comparison & Employee Work Outcomes - Leader Member Exchange (Lmx) As Mediator," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 12(2), pages 55-67.
    6. Feldy Marzena & Bojko Marta, 2020. "Job Expectations and Satisfaction Among Scientists," Marketing of Scientific and Research Organizations, Sciendo, vol. 35(1), pages 1-28, March.
    7. Zaman, Shah & Wang, Zilong & Rasool, Samma Faiz & Zaman, Qamar uz & Raza, Hamid, 2022. "Impact of critical success factors and supportive leadership on sustainable success of renewable energy projects: Empirical evidence from Pakistan," Energy Policy, Elsevier, vol. 162(C).
    8. Anwar, Naveed & Ahmed Bhutto, Niaz & Hameed, Irfan & Zaman Quershi, Badar, 2016. "With Whom You Compare Yourself – Relationship of Social Comparison & Employee Work Outcomes - Leader Member Exchange (LMX) as Mediator," MPRA Paper 91768, University Library of Munich, Germany.
    9. Vukonjanski, Jelena & Nikolic, Milan & Hadzic, Olga & Terek, Edit & Nedeljkovic, Milena, 2012. "Relationship between GLOBE organizational culture dimensions, job satisfaction and leader-member exchange in Serbian organizations," Journal of East European Management Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 17(3), pages 333-368.
    10. Khalid Hasan Al Jasimee & Francisco Javier Blanco-Encomienda, 2023. "A SEM-NCA approach towards the impact of participative budgeting on budgetary slack and managerial performance: The mediating role of leadership style and leader-member exchange," Papers 2310.09993, arXiv.org.
    11. Muhammad Usman & Muhammad Anwar ul Haq & Shabir Ahmad & Jawad Hussain & Zahid Ali & Altaf Hussain, 2022. "Political Skill and Career Success: Exploring the Mediating Role of Mentoring and Moderating Role of Career Adaptability," SAGE Open, , vol. 12(1), pages 21582440221, March.
    12. Prabhjot Kaur, 2018. "Mediator Analysis of Job Satisfaction: Relationship between Servant Leadership and Employee Engagement," Metamorphosis: A Journal of Management Research, , vol. 17(2), pages 76-85, December.
    13. Julius A. Nukpezah & P. Edward French & Tamara Dimitrijevska-Markoski & Victor O. Flomo, 2022. "The Moderating Effects of Organizational Publicness on Determinants of the U.S. Federal Employee’s Job Satisfaction," Public Organization Review, Springer, vol. 22(4), pages 883-901, December.
    14. Seejeen Park, 2020. "Determinants of the Job Satisfaction of Public Officials: Testing the Mediation Effect of Organizational Commitment," Public Organization Review, Springer, vol. 20(4), pages 665-684, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Shalini Srivastava & Poornima Madan, 2016. "Understanding the Roles of Organizational Identification, Trust and Corporate Ethical Values in Employee Engagement–Organizational Citizenship Behaviour Relationship: A Study on Indian Managers," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 41(4), pages 314-330, November.
    2. Hemin Jiang & Mikko Siponen & Zhenhui (Jack) Jiang & Aggeliki Tsohou, 2024. "The Impacts of Internet Monitoring on Employees’ Cyberloafing and Organizational Citizenship Behavior: A Longitudinal Field Quasi-Experiment," Information Systems Research, INFORMS, vol. 35(3), pages 1175-1194, September.
    3. S. Hansen & Bradley Alge & Michael Brown & Christine Jackson & Benjamin Dunford, 2013. "Ethical Leadership: Assessing the Value of a Multifoci Social Exchange Perspective," Journal of Business Ethics, Springer, vol. 115(3), pages 435-449, July.
    4. Alfred L. Luna & Decima Christine Garcia & Shih Yung Chou & Sara Jackson, 2013. "Can Tight Groups At Work Be Detrimental? A Theoretical View Of Gossip From The Network Tie Strength And Density Perspective," Global Journal of Business Research, The Institute for Business and Finance Research, vol. 7(1), pages 91-100.
    5. Mishra, Deepa & Sharma, R.R.K. & Kumar, Sameer & Dubey, Rameshwar, 2016. "Bridging and buffering: Strategies for mitigating supply risk and improving supply chain performance," International Journal of Production Economics, Elsevier, vol. 180(C), pages 183-197.
    6. Judit Oláh & Attila Bai & György Karmazin & Péter Balogh & József Popp, 2017. "The Role Played by Trust and Its Effect on the Competiveness of Logistics Service Providers in Hungary," Sustainability, MDPI, vol. 9(12), pages 1-22, December.
    7. Giles Hirst & Fred Walumbwa & Samuel Aryee & Ivan Butarbutar & Chin Jeffery Hui Chen, 2016. "A Multi-level Investigation of Authentic Leadership as an Antecedent of Helping Behavior," Journal of Business Ethics, Springer, vol. 139(3), pages 485-499, December.
    8. Estefanía Palazuelos & Ángel Herrero Crespo & Javier Montoya Corte, 2018. "Accounting information quality and trust as determinants of credit granting to SMEs: the role of external audit," Small Business Economics, Springer, vol. 51(4), pages 861-877, December.
    9. Dirks, Kurt T. & Kim, Peter H. & Ferrin, Donald L. & Cooper, Cecily D., 2011. "Understanding the effects of substantive responses on trust following a transgression," Organizational Behavior and Human Decision Processes, Elsevier, vol. 114(2), pages 87-103, March.
    10. Marvin Deversi & Lisa Spantig, 2023. "Incentive and Signaling Effects of Bonus Payments: An Experiment in a Company," CESifo Working Paper Series 10302, CESifo.
    11. Kennedy, Jessica A. & Schweitzer, Maurice E., 2018. "Building trust by tearing others down: When accusing others of unethical behavior engenders trust," Organizational Behavior and Human Decision Processes, Elsevier, vol. 149(C), pages 111-128.
    12. Lutz Kaufmann & Jens Esslinger & Craig R. Carter, 2018. "Toward Relationship Resilience: Managing Buyer‐Induced Breaches of Psychological Contracts During Joint Buyer–Supplier Projects," Journal of Supply Chain Management, Institute for Supply Management, vol. 54(4), pages 62-85, October.
    13. P. Cassematis & R. Wortley, 2013. "Prediction of Whistleblowing or Non-reporting Observation: The Role of Personal and Situational Factors," Journal of Business Ethics, Springer, vol. 117(3), pages 615-634, October.
    14. repec:iim:iimawp:13106 is not listed on IDEAS
    15. Ana Teresa Ferreira-Oliveira & José Keating & Isabel Silva, 2020. "Sustainable HRM as a Pathway to Sustainability—HRMS Relevance on Affective Commitment through Organizational Trust," Sustainability, MDPI, vol. 12(22), pages 1-27, November.
    16. Steve Maguire & Nelson Phillips, 2008. "‘Citibankers’ at Citigroup: A Study of the Loss of Institutional Trust after a Merger," Journal of Management Studies, Wiley Blackwell, vol. 45(2), pages 372-401, March.
    17. Michael Howe & Yao Jin, 2022. "It's nothing personal, or is it? Exploring the competitive implications of relational multiplexity in supply chains," Journal of Supply Chain Management, Institute for Supply Management, vol. 58(2), pages 26-47, April.
    18. Justyna Łapińska & Iwona Escher & Joanna Górka & Agata Sudolska & Paweł Brzustewicz, 2021. "Employees’ Trust in Artificial Intelligence in Companies: The Case of Energy and Chemical Industries in Poland," Energies, MDPI, vol. 14(7), pages 1-20, April.
    19. Hutzschenreuter, Thomas & Horstkotte, Julian, 2013. "Performance effects of international expansion processes: The moderating role of top management team experiences," International Business Review, Elsevier, vol. 22(1), pages 259-277.
    20. Janowicz, M.K. & Noorderhaven, N.G., 2002. "The Role of Trust in Interorganizational Learning in Joint Ventures," Discussion Paper 2002-119, Tilburg University, Center for Economic Research.
    21. Renzl, Birgit, 2008. "Trust in management and knowledge sharing: The mediating effects of fear and knowledge documentation," Omega, Elsevier, vol. 36(2), pages 206-220, April.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:kap:porgrv:v:6:y:2006:i:2:p:125-142. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.