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Mediator Analysis of Job Satisfaction: Relationship between Servant Leadership and Employee Engagement

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  • Prabhjot Kaur

Abstract

Servant leaders attempt altruistically and selflessly to help others before themselves, believe in developing their followers to their greatest potential, and seek to benefit the wider community. The main purpose of the present article is to examine servant leadership as the antecedent to employee engagement, mediated by job satisfaction, in Punjab, using data from 190 employees from different service provider companies (banks, colleges, call centres, insurance companies). Quantitative analysis shows that when employees observe positive levels in servant leadership, they are fundamentally encouraged towards exercising significantly higher levels of engagement and satisfaction.

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  • Prabhjot Kaur, 2018. "Mediator Analysis of Job Satisfaction: Relationship between Servant Leadership and Employee Engagement," Metamorphosis: A Journal of Management Research, , vol. 17(2), pages 76-85, December.
    • Handle: RePEc:sae:metjou:v:17:y:2018:i:2:p:76-85
    DOI: 10.1177/0972622518804025
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    4. Macey, William H. & Schneider, Benjamin, 2008. "The Meaning of Employee Engagement," Industrial and Organizational Psychology, Cambridge University Press, vol. 1(1), pages 3-30, March.
    5. Denise Parris & Jon Peachey, 2013. "A Systematic Literature Review of Servant Leadership Theory in Organizational Contexts," Journal of Business Ethics, Springer, vol. 113(3), pages 377-393, March.
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    Cited by:

    1. Rawan Alafeshat & Cem Tanova, 2019. "Servant Leadership Style and High-Performance Work System Practices: Pathway to a Sustainable Jordanian Airline Industry," Sustainability, MDPI, vol. 11(22), pages 1-21, November.
    2. Richa Goyal & Neha Sheoran & Himani Sharma, 2024. "Can Mindfulness be an Alternative for Servant Leadership? A Well-being Perspective," Business Perspectives and Research, , vol. 12(2), pages 315-330, April.

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