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Determinants of the Job Satisfaction of Public Officials: Testing the Mediation Effect of Organizational Commitment

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  • Seejeen Park

    (KwangWoon University)

Abstract

Extant public management research investigated the determinants of public employees’ job satisfaction. However, most public management studies tested the relationship between limited numbers of factors and job satisfaction. The current study seeks to investigate the direct effects of supervisor satisfaction, public service motivation, and job characteristics on job satisfaction and the indirect effects mediated by organizational commitment. Survey data collected from central government agencies in the Republic of Korea are used in the empirical analysis. The findings suggest that all three factors indirectly affect job satisfaction through organizational commitment. Only job characteristics were found to directly affect job satisfaction.

Suggested Citation

  • Seejeen Park, 2020. "Determinants of the Job Satisfaction of Public Officials: Testing the Mediation Effect of Organizational Commitment," Public Organization Review, Springer, vol. 20(4), pages 665-684, December.
    • Handle: RePEc:kap:porgrv:v:20:y:2020:i:4:d:10.1007_s11115-020-00465-6
    DOI: 10.1007/s11115-020-00465-6
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    References listed on IDEAS

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    1. Seejeen Park & Frances Berry, 2014. "Successful Diffusion of a Failed Policy: The case of pay-for-performance in the US federal government," Public Management Review, Taylor & Francis Journals, vol. 16(6), pages 763-781, September.
    2. DeConinck, James B. & Stilwell, C. Dean, 2004. "Incorporating organizational justice, role states, pay satisfaction and supervisor satisfaction in a model of turnover intentions," Journal of Business Research, Elsevier, vol. 57(3), pages 225-231, March.
    3. James Gerard Caillier, 2016. "Does Public Service Motivation Mediate the Relationship between Goal Clarity and both Organizational Commitment and Extra-Role Behaviours?," Public Management Review, Taylor & Francis Journals, vol. 18(2), pages 300-318, February.
    4. M. Shamsul Haque & Mark Turner & Tobin Im & Jesse W. Campbell & Seyeong Cha, 2013. "Revisiting Confucian Bureaucracy: Roots Of The Korean Government'S Culture And Competitiveness," Public Administration & Development, Blackwell Publishing, vol. 33(4), pages 286-296, October.
    5. Leronardo Stringer, 2006. "The Link Between the Quality of the Supervisor–Employee Relationship and the Level of the Employee's Job Satisfaction," Public Organization Review, Springer, vol. 6(2), pages 125-142, June.
    6. Hougyun Kim, 2014. "Transformational Leadership, Organizational Clan Culture, Organizational Affective Commitment, and Organizational Citizenship Behavior: A Case of South Korea's Public Sector," Public Organization Review, Springer, vol. 14(3), pages 397-417, September.
    7. Mathieu, Cynthia & Fabi, Bruno & Lacoursière, Richard & Raymond, Louis, 2016. "The role of supervisory behavior, job satisfaction and organizational commitment on employee turnover," Journal of Management & Organization, Cambridge University Press, vol. 22(1), pages 113-129, January.
    8. Sébastien Castaing, 2006. "The Effects of Psychological Contract Fulfilment and Public Service Motivation on Organizational Commitment in the French Civil Service," Post-Print halshs-00078838, HAL.
    9. Schwepker, Charles Jr., 2001. "Ethical climate's relationship to job satisfaction, organizational commitment, and turnover intention in the salesforce," Journal of Business Research, Elsevier, vol. 54(1), pages 39-52, October.
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    Citations

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    Cited by:

    1. Prof. Thomas Katua Ngui, 2023. "Determinants of Job Satisfaction: A Review of Empirical Literature," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 7(2), pages 917-930, February.
    2. Amina Amari & Mohamed Mousa & Walid Chaouali & Zohra Ghali-Zinoubi & Narjess Aloui, 2023. "Dr. Jekyll or Mr. Hyde? Unpacking the Effects of Flexitime and Flexiplace: a Study on MENA Region," Public Organization Review, Springer, vol. 23(4), pages 1333-1352, December.
    3. Julius A. Nukpezah & P. Edward French & Tamara Dimitrijevska-Markoski & Victor O. Flomo, 2022. "The Moderating Effects of Organizational Publicness on Determinants of the U.S. Federal Employee’s Job Satisfaction," Public Organization Review, Springer, vol. 22(4), pages 883-901, December.
    4. Aurelian-Petruș Plopeanu & Daniel Homocianu & Ionel Bostan & Ana-Iolanda Vodă & Nelu Florea, 2021. "Sustainable Careers: Reliability of Job Satisfaction Predictors for Employees Aged 50+. Evidence from Romanian Development Regions," Sustainability, MDPI, vol. 13(15), pages 1-23, July.

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