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Developing effective global relationships through staffing with inpatriate managers: The role of interpersonal trust

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  • Harvey, Michael
  • Reiche, B. Sebastian
  • Moeller, Miriam

Abstract

International human resource managers are progressively encountering new challenges pertinent to the manageability of multiculturalism when staffing global positions. The literature indicates that trust in the global organization context increases subsidiary acquiescence to and cooperation with the headquarters, making this concept an important component in developing inpatriates' relationships with the headquarters organization. The purpose of this article is to examine a range of antecedents to trust building, distinguish between two different types of trust, affective vs. competence-based, and examine key outcomes of inpatriates' trust building in global organizations. Reference point theory is used as the foundation for an analysis of the deliberate choice of the inpatriate manager and parent organization alike to adjust to new organizational conditions. In addition, it provides guidance in examining the effects of assignment longevity. The authors propose that through the development of competencies such as trust building, an organization is better able to implement global learning and talent management and in turn develop more effective and ongoing global relationships based on trust.

Suggested Citation

  • Harvey, Michael & Reiche, B. Sebastian & Moeller, Miriam, 2011. "Developing effective global relationships through staffing with inpatriate managers: The role of interpersonal trust," Journal of International Management, Elsevier, vol. 17(2), pages 150-161, June.
  • Handle: RePEc:eee:intman:v:17:y:2011:i:2:p:150-161
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    References listed on IDEAS

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    2. Furusawa, Masayuki & Brewster, Chris, 2019. "The Determinants of the Boundary-spanning Functions of Japanese Self-initiated Expatriates in Japanese Subsidiaries in China: Individual Skills and Human Resource Management," Journal of International Management, Elsevier, vol. 25(4).
    3. Sarabi, Almasa & Froese, Fabian J. & Hamori, Monika, 2017. "Is inpatriate assignment experience a ticket to the top of a foreign subsidiary? The moderating effect of subsidiary context," Journal of World Business, Elsevier, vol. 52(5), pages 680-690.
    4. Fabian Jintae Froese & Kwanghyun Kim & Aileen Eng, 2016. "Language, Cultural Intelligence, and Inpatriate Turnover Intentions: Leveraging Values in Multinational Corporations through Inpatriates," Management International Review, Springer, vol. 56(2), pages 283-301, April.
    5. Szkudlarek, Betina & Osland, Joyce S. & Nardon, Luciara & Zander, Lena, 2020. "Communication and culture in international business – Moving the field forward," Journal of World Business, Elsevier, vol. 55(6).
    6. Lai, Christine & Singh, Barjinder & Alshwer, Abdullah A. & Shaffer, Margaret A., 2014. "Building and Leveraging Interpersonal Trust Within and Across MNE Subsidiaries: A Social Exchange Perspective," Journal of International Management, Elsevier, vol. 20(3), pages 312-326.
    7. Duvivier, Florence & Peeters, Carine & Harzing, Anne-Wil, 2019. "Not all international assignments are created equal: HQ-subsidiary knowledge transfer patterns across types of assignments and types of knowledge," Journal of World Business, Elsevier, vol. 54(3), pages 181-190.
    8. Arp, Frithjof, 2013. "Typologies: What types of foreign executives are appointed by local organisations and what types of organisations appoint them?," Zeitschrift fuer Personalforschung. German Journal of Research in Human Resource Management, Rainer Hampp Verlag, vol. 27(3), pages 167-194.
    9. Magier-Łakomy Ewa & Rozkwitalska Małgorzata, 2013. "Country-of-origin effect on manager’s competence evaluations," Journal of Intercultural Management, Sciendo, vol. 5(4), pages 5-21, December.
    10. Friederike Mathey & Evgenia I. Lysova & Svetlana N. Khapova, 2024. "How is social capital formed and leveraged in international careers? A systematic review and future research directions," Management Review Quarterly, Springer, vol. 74(3), pages 1209-1248, September.
    11. Tomoki Sekiguchi & Norihiko Takeuchi & Tomokazu Takeuchi & Shiho Nakamura & Azusa Ebisuya, 2019. "How Inpatriates Internalize Corporate Values at Headquarters: The Role of Developmental Job Assignments and Psychosocial Mentoring," Management International Review, Springer, vol. 59(5), pages 825-853, October.

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