IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v19y2022i10p5829-d812718.html
   My bibliography  Save this article

Toward Improving Working Conditions to Enhance Professionalism of Convention Workers: Focusing on the Difference between Job Satisfaction and Job Performance According to Professionalism Perception

Author

Listed:
  • Wenyan Yan

    (Business Administration Major, Honam University, Gwangju 62399, Korea)

  • Eunjin Kim

    (Department of Urban Policy Research, Goyang Research Institute, Goyang 10393, Korea)

  • Soyeon Jeong

    (MECnWIP, Daejeon 35316, Korea)

  • Yeonghye Yoon

    (Global MICE Major, Dongduk Women’s University, Seoul 02748, Korea)

Abstract

In recent years, the importance of professionalism of convention workers has been rapidly emerging. Therefore, the purpose of this study is to establish a strategy for strengthening the professionalism of convention workers. For this, the study investigates if there are any differences in job satisfaction and job performance based on the segmented groups of professionalism perception of convention workers. The results of factor analysis showed six underlying dimensions of professionalism perception of convention workers. Cluster analysis showed that there were different segmented groups of professionalism perception: high level (cluster 1), low level (cluster 2), moderate level (cluster 3). Lastly, MANOVA showed that there were differences in job satisfaction and job performance among the segmented groups. More theoretical and practical implications are discussed in the conclusion.

Suggested Citation

  • Wenyan Yan & Eunjin Kim & Soyeon Jeong & Yeonghye Yoon, 2022. "Toward Improving Working Conditions to Enhance Professionalism of Convention Workers: Focusing on the Difference between Job Satisfaction and Job Performance According to Professionalism Perception," IJERPH, MDPI, vol. 19(10), pages 1-14, May.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:10:p:5829-:d:812718
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/19/10/5829/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/19/10/5829/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Veronica Tarigan & Dorothea Wahyu Ariani, 2015. "Empirical Study Relations Job Satisfaction, Organizational Commitment, and Turnover Intention," Advances in Management and Applied Economics, SCIENPRESS Ltd, vol. 5(2), pages 1-2.
    2. Mathieu, Cynthia & Fabi, Bruno & Lacoursière, Richard & Raymond, Louis, 2016. "The role of supervisory behavior, job satisfaction and organizational commitment on employee turnover," Journal of Management & Organization, Cambridge University Press, vol. 22(1), pages 113-129, January.
    3. Kantapop Buathong & Pei-Chun Lai, 2017. "Perceived Attributes of Event Sustainability in the MICE Industry in Thailand: A Viewpoint from Governmental, Academic, Venue and Practitioner," Sustainability, MDPI, vol. 9(7), pages 1-20, July.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Muhammad Sajjad Bashir & Sajid Haider & Muhammad Ali Asadullah & Munir Ahmed & Muhammad Sajjad, 2020. "Moderated Mediation Between Transformational Leadership and Organizational Commitment: The Role of Procedural Justice and Career Growth Opportunities," SAGE Open, , vol. 10(2), pages 21582440209, June.
    2. Kyuree Kim & Dongwoo Ko, 2020. "How to Build a Sustainable MICE Environment Based on Social Identity Theory," Sustainability, MDPI, vol. 12(17), pages 1-15, September.
    3. Rughoobur-Seetah Soujata, 2021. "The Unprecedented Lockdown: The consequences of job loss," Zagreb International Review of Economics and Business, Sciendo, vol. 24(2), pages 1-23.
    4. Jianwan Jing & Jinzhe Yan, 2022. "Study on the Effect of Employees’ Perceived Organizational Support, Psychological Ownership, and Turnover Intention: A Case of China’s Employee," IJERPH, MDPI, vol. 19(10), pages 1-18, May.
    5. Sania Zafar & Danish Ahmed Siddiqui, 2019. "Factors Affecting Employees Performance and Retention: A Comparative Analysis of Banking and Educational Sector of Karachi," Business Management and Strategy, Macrothink Institute, vol. 10(1), pages 93-124, December.
    6. Hardiyana, Aan & Yusup, Maulana & Sidharta, Iwan, 2015. "Perception of Work and Commitment toward Employee Satisfaction on Non-Ministerial Government Agencies in Bandung Indonesia," MPRA Paper 77075, University Library of Munich, Germany, revised Nov 2015.
    7. Li, Xiaowei & Guo, Yuanfang & Zhou, Siyu, 2021. "Chinese preschool teachers’ income, work-family conflict, organizational commitment, and turnover intention: A serial mediation model," Children and Youth Services Review, Elsevier, vol. 128(C).
    8. Robayet Ferdous Syed & Kazi Tanvir Mahmud, 2022. "Factors influencing work-satisfaction of global garments supply chain workers in Bangladesh," International Review of Economics, Springer;Happiness Economics and Interpersonal Relations (HEIRS), vol. 69(4), pages 507-524, December.
    9. Maulahikmah GALINIUM & Gregorius FERDINAND & Daniel Amazia DYONDRA & Raka ZUHDI & James PURNAMA & I Eng KHO, 2021. "Bluetooth Low Energy (Ble) For Tracking And Data Analytics Towards Mice Hybrid Visitors In The New Normal Covid-19 Era," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 11(5), pages 221-236, October.
    10. Shumaila Naz & Cai Li & Qasim Ali Nisar & Muhammad Aamir Shafique Khan & Naveed Ahmad & Farooq Anwar, 2020. "A Study in the Relationship Between Supportive Work Environment and Employee Retention: Role of Organizational Commitment and Person–Organization Fit as Mediators," SAGE Open, , vol. 10(2), pages 21582440209, May.
    11. M.A. Sanjeev & Naseem Abidi & A.V. Surya, 2016. "Functionality of turnover intention and management strategies for sales force: an empirical investigation," International Journal of Management Practice, Inderscience Enterprises Ltd, vol. 9(1), pages 24-39.
    12. Jaeyoung An & Hany Kim & Dongkeun Hur, 2021. "Keeping the Competitive Edge of a Convention and Exhibition Center in MICE Environment: Identification of Event Attributes for Long-Run Success," Sustainability, MDPI, vol. 13(9), pages 1-17, April.
    13. Seejeen Park, 2020. "Determinants of the Job Satisfaction of Public Officials: Testing the Mediation Effect of Organizational Commitment," Public Organization Review, Springer, vol. 20(4), pages 665-684, December.
    14. Deli Yuan & Md. Abu Issa Gazi & Md. Alinoor Rahman, 2022. "Assessment of Both Personal and Professional Aspects to Measure Job Satisfaction Levels among Garment Workers: Empirical Evidence from a Developing Country," IJERPH, MDPI, vol. 19(24), pages 1-25, December.
    15. Rank Susanne & Puapradit Teeradej, 2017. "Case Study about Germans and Thais: Impact of Locus of Control and Organization-Based Self-Esteem on Affective Organizational Commitment & Job Performance," Journal of Intercultural Management, Sciendo, vol. 9(2), pages 53-79, June.
    16. Zoë Turner & James Kennell, 2018. "The Role of Sustainable Events in the Management of Historic Buildings," Sustainability, MDPI, vol. 10(11), pages 1-12, October.
    17. Heetae Park & Wonseok Choi & Seung-Wan Kang, 2020. "When Is the Negative Effect of Abusive Supervision on Task Performance Mitigated? An Empirical Study of Public Service Officers in Korea," IJERPH, MDPI, vol. 17(12), pages 1-10, June.
    18. Catarina Morais & Francisca Queirós & Sara Couto & A. Rui Gomes & Clara Simães, 2024. "Explaining organizational commitment and job satisfaction: the role of leadership and seniority," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-9, December.
    19. Claire A. Simmers & Adela J. McMurray, 2022. "Navigating Work Career through Locus of Control and Job Satisfaction: The Mediation Role of Work Values Ethic," Merits, MDPI, vol. 2(4), pages 1-12, October.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:19:y:2022:i:10:p:5829-:d:812718. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.