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Migrant workers: Challenges and opportunities in addressing tourism labour shortages

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  • Joppe, Marion

Abstract

The International Labour Organization (ILO) estimates the number of migrant workers at 105 million worldwide, and their share within the tourism industry, particularly the hotel and restaurant (HoReCa) sector, is growing rapidly. The focus of this paper is migration in OECD member countries, specifically on official government positions with respect to the integration of migrant workers into the host society. Most countries recognise that the structural challenges and seasonal fluctuations in tourism will continue to encourage operators to resort to cheaper migrant workers, particularly for entry level positions, both legally and illegally. Until now, most OECD member countries have largely ignored the challenges and (ab)use within the industry concerning migrant workers, but will not be able to continue to do so for much longer. It is urgent that countries improve their ability to measure migration patterns by country of origin to determine training needs and other assistance required and engage employers appropriately.

Suggested Citation

  • Joppe, Marion, 2012. "Migrant workers: Challenges and opportunities in addressing tourism labour shortages," Tourism Management, Elsevier, vol. 33(3), pages 662-671.
    • Handle: RePEc:eee:touman:v:33:y:2012:i:3:p:662-671
    DOI: 10.1016/j.tourman.2011.07.009
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    Cited by:

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    6. Artjoms Ivlevs & Ian Smith, 2024. "Do international tourist arrivals change residents’ attitudes towards immigration? A longitudinal study of 28 European countries," Tourism Economics, , vol. 30(1), pages 104-131, February.
    7. Eide, Dorthe & Fuglsang, Lars & Sundbo, Jon, 2017. "Management challenges with the maintenance of tourism experience concept innovations: Toward a new research agenda," Tourism Management, Elsevier, vol. 63(C), pages 452-463.
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    10. Xiang Wei & Hailin Qu & Emily Ma, 2013. "Modelling Tourism Employment in China," Tourism Economics, , vol. 19(5), pages 1123-1138, October.
    11. Enache Oana Andreea, 2019. "The Role Of The Diaspora In Promoting Tourism For The Valorisation Of Cultural Heritage. Case Study Romania," Global Economic Observer, "Nicolae Titulescu" University of Bucharest, Faculty of Economic Sciences;Institute for World Economy of the Romanian Academy, vol. 7(1), pages 037-040, June.
    12. Rafael Robina-Ramírez & M. Isabel Sánchez-Hernández & Carlos Díaz-Caro, 2021. "Hotel manager perceptions about corporate compliance in the tourism industry: an empirical regional case study in Spain," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 25(2), pages 627-654, June.
    13. Alja Žigo & Janja Gabruc & Emil Juvan, 2017. "Employment Experience of Immigrant Workers in Tourism," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 10(2), pages 151-165.

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