IDEAS home Printed from https://ideas.repec.org/a/bla/indrel/v52y2021i4p315-330.html
   My bibliography  Save this article

Violation and lack of awareness of employment rights in the United Kingdom's hotel industry: Isolation, fragmentation and barriers to labour enforcement

Author

Listed:
  • Orestis Papadopoulos
  • Marti Lopez‐Andreu
  • Mandi Jamalian

Abstract

The article examines the extent of labour violation in the UK hotel industry and identifies the challenges and difficulties that workers face to defend their employment rights. Drawing on interview material and documents, the article identifies the factors that weaken workers' capacities to bring forward complaints and discusses the organisational, institutional and individual factors making silence dominant in the sector. This multifaceted analysis demonstrates different layers of vulnerability that create a very unfavourable environment for the promotion of employment rights in a context of heightened levels of fear. We contribute to the existing studies by demonstrating that for precarious and insecure workers in particular, the UK model of individual employment rights has ‘no substance’. Our findings highlight that it jeopardises not only the enforcement of rights but also workers' ability to acquire comprehensive knowledge and awareness of them.

Suggested Citation

  • Orestis Papadopoulos & Marti Lopez‐Andreu & Mandi Jamalian, 2021. "Violation and lack of awareness of employment rights in the United Kingdom's hotel industry: Isolation, fragmentation and barriers to labour enforcement," Industrial Relations Journal, Wiley Blackwell, vol. 52(4), pages 315-330, July.
    • Handle: RePEc:bla:indrel:v:52:y:2021:i:4:p:315-330
    DOI: 10.1111/irj.12337
    as

    Download full text from publisher

    File URL: https://doi.org/10.1111/irj.12337
    Download Restriction: no
    File URL: https://libkey.io/10.1111/irj.12337?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Gregoris Ioannou & Ruth Dukes, 2021. "Anything goes? Exploring the limits of employment law in UK hospitality and catering," Industrial Relations Journal, Wiley Blackwell, vol. 52(3), pages 255-269, May.
    2. Onofre Martorell Cunill & Carles Mulet Forteza, 2010. "The Franchise Contract in Hotel Chains: A Study of Hotel Chain Growth and Market Concentrations," Tourism Economics, , vol. 16(3), pages 493-515, September.
    3. Orestis Papadopoulos & Dave Lyddon, 2020. "Deregulation and institutional conversion in the Greek hotel industry: an employment relations model in transition," Industrial Relations Journal, Wiley Blackwell, vol. 51(1-2), pages 92-109, March.
    4. Nick Wilton, 2006. "Strategic Choice and Organisational Context in HRM in the UK Hotel Sector," The Service Industries Journal, Taylor & Francis Journals, vol. 26(8), pages 903-919, December.
    5. Rosemary Lucas, 1996. "Industrial Relations in Hotels and Catering: Neglect and Paradox?," British Journal of Industrial Relations, London School of Economics, vol. 34(2), pages 267-286, June.
    6. Janta, Hania & Ladkin, Adele & Brown, Lorraine & Lugosi, Peter, 2011. "Employment experiences of Polish migrant workers in the UK hospitality sector," Tourism Management, Elsevier, vol. 32(5), pages 1006-1019.
    7. Linda Dickens, 2014. "The Coalition government's reforms to employment tribunals and statutory employment rights—echoes of the past," Industrial Relations Journal, Wiley Blackwell, vol. 45(3), pages 234-249, May.
    8. David Lewis, 2019. "Labour market enforcement in the 21st century: should whistleblowers have a greater role?," Industrial Relations Journal, Wiley Blackwell, vol. 50(3), pages 256-276, May.
    9. , Santosa, 2018. "Statistika Hospitalitas edisi revisi," OSF Preprints 5c4vb, Center for Open Science.
    10. , Santosa, 2018. "Statistika Hospitalitas," OSF Preprints x7uc4, Center for Open Science.
    11. Dardanoni, V.; & Laudicella, M.; & Li Donni, P.;, 2018. "Hospital Choice in the NHS," Health, Econometrics and Data Group (HEDG) Working Papers 18/04, HEDG, c/o Department of Economics, University of York.
    12. Paul Smith & Gary Morton, 2006. "Nine Years of New Labour: Neoliberalism and Workers’ Rights," British Journal of Industrial Relations, London School of Economics, vol. 44(3), pages 401-420, September.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Matthew Cole & Mark Stuart & Kate Hardy & David Spencer, 2024. "Wage Theft and the Struggle over the Working Day in Hospitality Work: A Typology of Unpaid Labour Time," Work, Employment & Society, British Sociological Association, vol. 38(1), pages 103-121, February.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Oana NICORICI MIRON, 2022. "Health Policies In Contemporary Romania. Current Empirical Elements And Development Perspectives," Internal Auditing and Risk Management, Athenaeum University of Bucharest, vol. 66(2), pages 64-80, September.
    2. Orestis Papadopoulos & Gregoris Ioannou, 2023. "Working in hospitality and catering in Greece and the UK: Do trade union membership and collective bargaining still matter?," European Journal of Industrial Relations, , vol. 29(2), pages 105-122, June.
    3. Röhrig, Nina & Hassler, Markus & Roesler, Tim, 2020. "Capturing the value of ecosystem services from silvopastoral systems: Perceptions from selected Italian farms," Ecosystem Services, Elsevier, vol. 44(C).
    4. Luis Gabriel Carmona & Kai Whiting & Helmut Haberl & Tânia Sousa, 2021. "The use of steel in the United Kingdom's transport sector: A stock–flow–service nexus case study," Journal of Industrial Ecology, Yale University, vol. 25(1), pages 125-143, February.
    5. Alan Hall & Rebecca Hall & Nicole Bernhardt, 2022. "Dealing with ‘vulnerable workers’ in precarious employment: Front-line constraints and strategies in employment standards enforcement," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 43(1), pages 469-494, February.
    6. Negev, Maya & Sagie, Hila & Orenstein, Daniel E. & Zemah Shamir, Shiri & Hassan, Yousef & Amasha, Hani & Raviv, Orna & Fares, Nasrin & Lotan, Alon & Peled, Yoav & Wittenberg, Lea & Izhaki, Ido, 2019. "Using the ecosystem services framework for defining diverse human-nature relationships in a multi-ethnic biosphere reserve," Ecosystem Services, Elsevier, vol. 39(C).
    7. Melanie Simms, 2015. "Accounting for Greenfield Union Organizing Outcomes," British Journal of Industrial Relations, London School of Economics, vol. 53(3), pages 397-422, September.
    8. Chloe Tarrabain & Robyn Thomas, 2024. "The Dynamics of Control of Migrant Agency Workers: Over-Recruitment, ‘The Bitchlist’ and the Enterprising-Self," Work, Employment & Society, British Sociological Association, vol. 38(1), pages 27-43, February.
    9. Gabriella Alberti & Davide Però, 2018. "Migrating Industrial Relations: Migrant Workers’ Initiative Within and Outside Trade Unions," British Journal of Industrial Relations, London School of Economics, vol. 56(4), pages 693-715, December.
    10. Piotr Zientara & Joanna Adamska‐Mieruszewska & Monika Bąk, 2021. "Hotel employees' views on fairness, well‐being and collective representation in times of the coronavirus crisis: Evidence from Poland," Industrial Relations Journal, Wiley Blackwell, vol. 52(5), pages 458-475, September.
    11. Gul Shah Sabary & Lukáš Durda & Arif Ibne Asad & Aleksandr Kljuènikov, 2023. "Key motivational factors behind Asian immigrant entrepreneurship: A causal relationship analysis employing the DEMATEL approach for Germany," Equilibrium. Quarterly Journal of Economics and Economic Policy, Institute of Economic Research, vol. 18(1), pages 287-318, March.
    12. Moros-Daza, Adriana & Amaya-Mier, René & Paternina-Arboleda, Carlos, 2020. "Port Community Systems: A structured literature review," Transportation Research Part A: Policy and Practice, Elsevier, vol. 133(C), pages 27-46.
    13. Martini, Gianmaria & Levaggi, Rosella & Spinelli, Daniele, 2022. "Is there a bias in patient choices for hospital care? Evidence from three Italian regional health systems," Health Policy, Elsevier, vol. 126(7), pages 668-679.
    14. García-Suaza, Andrés & Mondragón-Mayo, Angie & Sarango-Iturralde, Alexander, 2024. "Occupational downgrading of Venezuelan migrants in Colombia: Do work permits Improve occupational mobility?," Documentos de Trabajo 21028, Universidad del Rosario.
    15. Hana Urbancová & Monika Hudáková & Adéla Fajčíková, 2020. "Diversity Management as a Tool of Sustainability of Competitive Advantage," Sustainability, MDPI, vol. 12(12), pages 1-16, June.
    16. Ivlevs, Artjoms & Smith, Ian, 2023. "Do International Tourist Arrivals Change Residents' Attitudes Towards Immigration? A Longitudinal Study of 28 European Countries," IZA Discussion Papers 15953, Institute of Labor Economics (IZA).
    17. Hyo Sun Jung & Hye Hyun Yoon, 2020. "How Does Workplace Romance Influence Employee Performance in the Hospitality Industry?," Sustainability, MDPI, vol. 12(13), pages 1-13, July.
    18. Levaggi, Laura & Levaggi, Rosella, 2023. "Competition in the provision of hospital care: Are mixed markets a valid alternative?," Economic Modelling, Elsevier, vol. 127(C).
    19. Peter Hamilton & Oonagh Harness & Martyn Griffin, 2022. "Life during furlough: Challenges to dignity from a changed employment status," Industrial Relations Journal, Wiley Blackwell, vol. 53(6), pages 523-544, November.
    20. Leah F. Vosko & John Grundy & Eric Tucker & Mark P. Thomas & Andrea M. Noack & Rebecca Casey & Mary Gellatly & Jennifer Mussell, 2017. "The compliance model of employment standards enforcement: an evidence-based assessment of its efficacy in instances of wage theft," Industrial Relations Journal, Wiley Blackwell, vol. 48(3), pages 256-273, May.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bla:indrel:v:52:y:2021:i:4:p:315-330. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: http://www.blackwellpublishing.com/journal.asp?ref=0019-8692 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.