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Arachne: Planning the Interoffice Facilities Network at NYNEX

Author

Listed:
  • Tal Barnea

    (NYNEX Science and Technology, 500 Westchester Avenue, White Plains, New York 10604)

  • Dan Benanav

    (NYNEX Science and Technology, 500 Westchester Avenue, White Plains, New York 10604)

  • Kabir Dutta

    (NYNEX Science and Technology, 500 Westchester Avenue, White Plains, New York 10604)

  • Ivy Eisenberg

    (NYNEX Science and Technology, 500 Westchester Avenue, White Plains, New York 10604)

  • Jim Euchner

    (NYNEX Science and Technology, 500 Westchester Avenue, White Plains, New York 10604)

  • Elissa Gilbert

    (NYNEX Science and Technology, 500 Westchester Avenue, White Plains, New York 10604)

  • Afshin Goodarzi

    (NYNEX Science and Technology, 500 Westchester Avenue, White Plains, New York 10604)

  • Edwin Lee

    (NYNEX Science and Technology, 500 Westchester Avenue, White Plains, New York 10604)

  • Yu-Ling Lin

    (NYNEX Science and Technology, 500 Westchester Avenue, White Plains, New York 10604)

  • John Martin

    (NYNEX Science and Technology, 500 Westchester Avenue, White Plains, New York 10604)

  • Justin Peterson

    (NYNEX Science and Technology, 500 Westchester Avenue, White Plains, New York 10604)

  • Randy Pope

    (NYNEX Science and Technology, 500 Westchester Avenue, White Plains, New York 10604)

  • Rangu Salgame

    (NYNEX Science and Technology, 500 Westchester Avenue, White Plains, New York 10604)

  • Gary Sevitsky

    (NYNEX Science and Technology, 500 Westchester Avenue, White Plains, New York 10604)

  • Sanjeev Sardana

    (UNISYS Corporation, Township Line and Union Meeting Roads, Blue Bell, Pennsylvania 19424)

Abstract

Arachne is a decision-support system developed by NYNEX to automate its interoffice facilities planning. Planning is a highly complex process, and the decisions made result in the expenditure of hundreds of millions of dollars each year. By integrating heuristic rules and optimization techniques in an innovative manner, Arachne has fundamentally changed the nature of network planning at NYNEX. Arachne improves the reliability and quality of the network plans, reduces the time it takes to complete the planning task, and has led to savings of at least $33 million dollars to date. In addition to supporting the planning task, Arachne also provides a means of exploring new network technologies and planning strategies.

Suggested Citation

  • Tal Barnea & Dan Benanav & Kabir Dutta & Ivy Eisenberg & Jim Euchner & Elissa Gilbert & Afshin Goodarzi & Edwin Lee & Yu-Ling Lin & John Martin & Justin Peterson & Randy Pope & Rangu Salgame & Gary Se, 1996. "Arachne: Planning the Interoffice Facilities Network at NYNEX," Interfaces, INFORMS, vol. 26(1), pages 85-101, February.
    • Handle: RePEc:inm:orinte:v:26:y:1996:i:1:p:85-101
    DOI: 10.1287/inte.26.1.85
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    Citations

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    Cited by:

    1. Peter C. Bell & Chris K. Anderson, 2002. "In Search of Strategic Operations Research/Management Science," Interfaces, INFORMS, vol. 32(2), pages 28-40, April.
    2. Peter C. Bell & Chris K. Anderson & Stephen P. Kaiser, 2003. "Strategic Operations Research and the Edelman Prize Finalist Applications 1989--1998," Operations Research, INFORMS, vol. 51(1), pages 17-31, February.

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