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Lower In-Process Inventories and Better On-Time Performance at Tanner Companies, Inc

Author

Listed:
  • Melissa R. Bowers
  • Anurag Agarwal

    (Management Science Program, The University of Tennessee, 615 Stokely Management Center, Knoxville, Tennessee 37996-0562)

Abstract

In the early 1990s, Tanner Companies had a 74 percent on-time delivery rate and high levels of work in process. To increase on-time deliveries and raise customer service levels, the company focused on production planning and scheduling for the first time. In developing a short-term planning system, we began by designing a garment information system which provided the basis for an analytical heuristic-based scheduling model. During the development process, we actively involved users and managers at all levels to ensure employee support and smooth installation. As a result, the scheduling model was a big success. In one year, it decreased WIP levels by $200,000 and increased on-time deliveries to over 90 percent. The garment information and scheduling system has been well received and has become an integral part of daily operations at Tanner Companies.

Suggested Citation

  • Melissa R. Bowers & Anurag Agarwal, 1995. "Lower In-Process Inventories and Better On-Time Performance at Tanner Companies, Inc," Interfaces, INFORMS, vol. 25(4), pages 30-43, August.
    • Handle: RePEc:inm:orinte:v:25:y:1995:i:4:p:30-43
    DOI: 10.1287/inte.25.4.30
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    Cited by:

    1. S Eom & E Kim, 2006. "A survey of decision support system applications (1995–2001)," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 57(11), pages 1264-1278, November.

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