Printed from https://ideas.repec.org/s/ids/ijsoma5.html
Content
2015, Volume 20, Issue 3
- 338-357 A benchmarking approach for supply chain risk management
by Srikanta Routroy & Arjun Shankar - 358-384 Integrating two-agent scheduling and order acceptance problems to maximise total revenue by bounding each agent penalty function
by Mohammad Reisi-Nafchi & Ghasem Moslehi
2015, Volume 20, Issue 2
- 141-164 Determinants of service quality in education: service provider's perspective and academician's perspective
by Juhi Kamakoty & Nagendra Sohani & Neena Sohani - 165-187 A new approach to open vehicle routing problem with time window considering vehicle age and monetary value
by Masoud Rabbani & Mohammad-sadegh Ziaei & Aschkan Omidvar - 188-206 A fuzzy control system to adjust the number of cards in a CONWIP-based manufacturing system
by Paolo Renna - 207-227 Project risk management using fuzzy failure mode and effect analysis and fuzzy logic
by Emad Roghanian & Nazanin Moradinasab & Elham Nabipoor Afruzi & Rahman Soofifard - 228-245 A single-vendor multi-buyer integrated model with stock- and price-dependent demand under consignment stock policy
by P. Mandal & B.C. Giri - 246-269 A novel algorithm for virtual cellular manufacturing considering real life production factors
by Dhanraj P. Tambuskar & B.E. Narkhede & S.S. Mahapatra
2015, Volume 20, Issue 1
- 1-20 Robust scheduling for flexible job shop problems with random machine breakdowns using a quantum behaved particle swarm optimisation
by Manas Ranjan Singh & S.S. Mahapatra & Ratikanta Mishra - 21-42 Developing a cause and effect model of factors influencing fast food restaurants' service quality using DEMATEL
by Pei-Ling Hsieh & Tsu-Ming Yeh - 43-58 A new multi-objective model for supplier selection
by Seyed Farid Shaikhahmadi & Rahman Soofifard & Seyed Fuad Qurayshi & Fariborz Jolai - 59-85 Improvement of customer response time using Lean Office
by Vanessa Fitri Sabur & Togar M. Simatupang - 86-101 A review of DEA-based resource and cost allocation models: implications for services
by Sheneeta W. White & Sanjeev K. Bordoloi - 102-117 Modelling and solving of a lot sizing problem for multiple items and multiple periods with shortage
by Nasim Ganjavi & Reza Tavakkoli-Moghaddam & Seyyed Mojtaba Sajadi - 118-140 Kanban and value stream mapping analysis in lean manufacturing philosophy via simulation: a plastic fabrication (case study)
by Mahdi Sabaghi & Reza Rostamzadeh & Christian Mascle
2014, Volume 19, Issue 4
- 413-430 Behind closed doors: the potential of lean management in safety audit services
by Xavier Walthoff-Borm & Luc Chalmet - 431-450 Inventory management over firm life cycle: some empirical evidence
by Khaled Elsayed - 451-467 Simulation model of professional service personnel inventory
by Scott R. Swenseth & David L. Olson - 468-490 Uncertainty and schedule instability in supply chain: insights from case studies
by I. Nyoman Pujawan & Mahendrawathi Er & Duangpun Kritchanchai & Tuanjai Somboonwiwat - 491-513 Building antifragility in service organisations: going beyond resilience
by Ayham Jaaron & Chris J. Backhouse - 514-531 Performance optimisation of mammography clinics with non-crisp inputs by an integrated fuzzy simulation approach
by Ali Azadeh & Fatemeh Rouhollah & Yashar Tavasoli & Mohammad Abdollahi
2014, Volume 19, Issue 3
- 287-318 An application of analytic network process for the selection of cellular manufacturing systems
by Rambabu Kodali & G. Anand & Matta Udaykiran Reddy - 319-337 Predictive maintenance using FMECA method and NHPP models
by Nishit Kumar Srivastava & Sandeep Mondal - 338-359 Integrated management system: towards a new approach and a new model
by Houda El Yacoubi El Idrissi & Driss Bouami & Abdelghani Cherkaoui - 360-376 The role of brand image in forming airlines passengers' purchase intention: study of Iran aviation industry
by Majid Mohammad Shafiee & Ali Sanayei & Arash Shahin & Hossein Rezaei Dolatabadi - 377-412 An instrument for identification of critical factors for quality and productivity improvement in sponge iron industry
by R.L. Shrivastava & Vinod S. Gorantiwar
2014, Volume 19, Issue 2
- 138-150 Towards a framework for ontology-based information retrieval services
by Amir Zidi & Mourad Abed - 151-171 Sustainability consideration within product lifecycle management through maturity models analysis
by Haiqing Zhang & Yacine Ouzrout & Abdelaziz Bouras & Matteo Mario Savino - 172-190 Research on mobile communication systems in last-mile logistics to create an end-to-end information flow
by Otto Petrovic & Michael J. Harnisch & Thomas Puchleitner - 191-211 A novel multi-criteria decision making approach for personalisation system
by Makram Soui & Khaled Ghedira & Mourad Abed - 212-228 A multi-scenario model for empty container repositioning with uncertain demand
by Massimo Di Francesco & Michela Lai & Paola Zuddas - 229-249 Seafaring staff scheduling
by Mohamed Haykal Ammar & Mounir Benaissa & Habib Chabchoub - 250-264 Reverse logistics barriers in Polish enterprises
by Marta Starostka-Patyk & Marcin Zawada & Aleksander Pabian & Marek Szajt - 265-286 AmIs sustainability: evaluation framework based on fuzzy logic
by Souad Rabah & Mourad Abed & Nesrine Zoghlami
2014, Volume 19, Issue 1
- 1-28 Quality management practices: an international perspective
by Mohamed A. Youssef & Eyad M. Youssef & Farouk Saleh - 29-48 Financial state of affairs for NCAA sports: a case for intangible strategic assets?
by Amber A. Smith & David P. Synowka - 49-82 FLE adaptability in high contact and high customisable services: theoretical underpinnings and conceptual model
by Michael Sony & Nandakumar Mekoth - 83-102 Integration of Monte Carlo simulation and chi-square automatic interaction detector algorithm for modelling and estimation of conventional power plant construction volumes
by Ali Azadeh & Monireh Jalili & Mohammad Abdollahi - 103-135 The effect of benchmarking procurement plan and after sales services on suppliers sales success in western region of Kingdom of Saudi Arabia
by Sulieman Ibraheem Shelash Al-Hawary & Bahaà Abdul-Hafez Attallah Al-Nady
2014, Volume 18, Issue 4
- 359-377 Cutting-fluid selection using complex proportional assessment method
by Rajesh Attri & Nikhil Dev & Krishan Kumar & Amit Rana - 378-403 Analysing the operational risks in supply chain by using weighted interpretive structure modelling technique
by Mahesh Chand & Tilak Raj & Ravi Shankar - 404-428 ANN, QFD and ISM approach for framing electricity utility service in India for consumer satisfaction
by Suchismita Satapathy - 429-448 The interrelationship between ISO 9000 and total quality management: an empirical investigation with a focus on soft and hard TQM dimensions
by Amjad Al-Khalili & Khairanum Subari - 449-467 AHP-PROMETHEE integrated approach for agile concept selection
by S. Vinodh & Adithya Patil & T.S. Sai Balagi & P. Sundara Natarajan - 468-482 Understanding the importance of total quality management dimensions: critical review of soft and hard aspects
by Amjad Al-Khalili & Khairanum Subari
2014, Volume 18, Issue 3
- 233-257 Using cost-time profile to estimate the product direct cost in multi-production value stream
by Seyed Mohammad Seyedhosseini & Ahmad Ebrahimi-Taleghani - 258-280 Data envelopment analysis in cellular manufacturing systems considering worker assignment
by Amin Aalaei & Mohammad Mahdi Paydar & Mohammad Saidi-Mehrabad - 281-304 Investigating the online banking customer satisfaction model under the controlled effect of demographic variables
by Vijaya Kameswari Allada & Rameshwar Dubey - 305-320 Impact of longer usage of lean manufacturing system (Toyotism) on employment outcomes - a study in garment manufacturing industries in India
by Prageetha G. Raju & Madhuri Modekurti-Mahato - 321-341 Analysing key concepts of organisation: knowledge management, competitive intelligence and competitive advantage
by Noor-Mohammad Yaghoobi & Mehrafarin Bakhshimazdeh & Mohammad Alikhasi - 342-357 Lean concept selection using modified fuzzy TOPSIS: a case study
by S. Vinodh & Arjun Thiagarajan & Govind Mulanjur
2014, Volume 18, Issue 2
- 115-141 Efficient heuristics for cost optimisation in multi stage supply chain network with a fixed transportation charge
by P. Manimaran & V. Selladurai - 142-158 A data envelopment analysis approach for measuring the efficiency in continuous manufacturing lines: a case study
by Ehsan Pourjavad & Hadi Shirouyehzad - 159-178 A proposed audit pattern for the shop-floor processes in TQM, Lean Six Sigma and ISO 9001 environments
by Andrea Chiarini & Emidia Vagnoni - 179-211 A novel hybrid model based on DEMATEL, ANP and TOPSIS for supplier selection in agile supply chains
by Maryam Alimardani & Masoud Rabbani & Hamed Rafiei - 212-232 Causality between liquidity management and profitability: evidence from Indian CPSEs
by Bhaskar Bagchi
2014, Volume 18, Issue 1
- 1-20 A heuristic algorithm for the university course timetabling problems by considering measure index: a case study
by Mohadese Kaviani & Hadi Shirouyehzad & Seyyed Mojtaba Sajadi & Mohammadreza Salehi - 21-37 Effective supply chain strategy to enhance firm's responsiveness: empirical evidence from the BMW Leipzig plant
by Bowon Kim - 38-56 Optimal inventory rationing policy under service differentiation for multiple customer classes with deterministic demand
by Sugoutam Ghosh & Rajesh Piplani & S. Viswanathan - 57-73 Studying and prioritising the effective elements of internet advertising on e-marketing
by Mohammad Doostar & Mohammad Hossein Mohammadi - 74-98 Consumers' preferences for facets of green supply chain management
by Bowon Kim & Kwangtae Park & Morgan Swink - 99-113 JIT-scheduling in unrelated parallel-machine environment with aging effect and multi-maintenance activities
by Yaser Zarook & Mehdi Abedi
2014, Volume 17, Issue 4
- 367-384 Mechanics of humanitarian supply chain agility and resilience and its empirical validation
by Rameshwar Dubey & Sadia Samar Ali & Padmanabha Aital & V.G. Venkatesh - 385-403 Impact of information on newsvendor ordering and incentive contract for retailer in a two-level supply chain
by Asif Muzaffar & Shiming Deng - 404-420 Analysis of 3PL sustainable relationship framework
by Sadia Samar Ali & R. Kaur & Rameshwar Dubey - 421-438 Application of hybrid MCDM techniques for prioritising the gaps in an agile manufacturing implementation project
by S. Aravind Raj & S. Vinodh & W.S. Gaurav & S. Shiva Sundaram - 439-452 Customer input failures in service processes
by Kaisa Seppänen & Janne Huiskonen & Henri Karppinen - 453-478 Development and validation of quality management constructs for software industries: an empirical investigation from India
by A.K. Digalwar & P. Haridas & I. Nelson Joseph
2014, Volume 17, Issue 3
- 257-279 A bi-objective stochastic single facility location model for a supermarket
by Arousha Haghighian Roudsari & Kuan Yew Wong - 280-293 A new model for ranking suppliers in the presence of both undesirable and non-discretionary outputs
by Abdollah Noorizadeh & Mahdi Mahdiloo & Reza Farzipoor Saen - 294-310 Identifying product and process configuration requirements in a decentralised service delivery system
by Henri Karppinen & Kaisa Seppänen & Janne Huiskonen - 311-329 Studying the effect of organisational culture and structure on knowledge sharing: a case study in Lahijan food industry companies
by Reza Esmaeilpour & Meysam Taheri - 330-349 Supply chain strategy and organisational performance: role of core operational functions
by Muhammad Shakeel Sadiq Jajja & Shaukat Ali Brah & Syed Zahoor Hassan - 350-365 Logistics implications of electric car manufacturing
by Florian Klug
2014, Volume 17, Issue 2
- 119-141 Analysis of the gap between customers' perceptions and employees' expectations of service quality based on fuzzy SERVQUAL logic (case study: Mofid children's hospital in Tehran, Iran)
by Maryam Mashhadiabdol & Seyed Mojtaba Sajadi & Kambiz Talebi - 142-167 A web-based multi-optimisation approach for convergent product networks using the Steiner tree
by Reza Hassanzadeh & Iraj Mahdavi & Nezam Mahdavi-Amiri - 168-193 Development and analysis of hybrid genetic algorithms for flow shop scheduling with sequence dependent setup time
by Rajesh Vanchipura & R. Sridharan - 194-220 An integrated approach for designing office chair with ergonomic consideration
by Pragyan Paramita Mohanty & Siba Sankar Mahapatra - 221-256 A neuro-fuzzy regression approach for estimation and optimisation of gasoline consumption
by Ali Azadeh & S. Mohammad Hasan Manzour Alajdad & Tahereh Aliheidari Bioki
2014, Volume 17, Issue 1
- 1-16 Ranking and measuring efficiency using secondary goals of cross-efficiency evaluation - a study of railway efficiency in Iran
by Mohammad Mahallati Rayeni & Faranak Hosseinzadeh Saljooghi - 17-37 Responsible tourism management as an integrated approach for enhancing the standards of living of local people in Egypt
by Mohammed I. Eraqi - 38-49 An integrated stochastic multi-criteria acceptability analysis and mathematical optimisation for service marketing
by Hamed Fazlollahtabar & Ermia Aghasi - 50-66 Simulation process of Isfahan post office using Arena
by Somaye Sharifi & Sayed Mojtaba Sajadi & Mohammad Mahdi Tavakoli - 67-87 Inter-cell movement minimisation in a cellular manufacturing system having stochastic parameters
by Reza Salarian & Hamed Fazlollahtabar & Iraj Mahdavi - 88-106 Alignment of dimensions towards modelling organisational supply chain agility
by Swagatika Mishra & Saurav Datta & Siba Sankar Mahapatra & Bikash Ranjan Debata - 107-118 A conceptual framework for capturing supportability attributes of a mechanical system
by Mohammad Asjad & Makarand S. Kulkarni & O.P. Gandhi
2013, Volume 16, Issue 4
- 427-442 Efficiency evaluation of a private bank's branches with service quality approach by data envelopment analysis
by Mohammad Mahdi Tavakoli & Hadi Shirouyehzad & Reza Dabestani - 443-459 An optimal replenishment policy for EOQ models with time-varying demand and shortages
by Taniya Sarkar Roy & Santanu Kumar Ghosh & Kripasindhu Chaudhuri - 460-477 Benchmarking of rapid prototyping systems using grey relational analysis
by Siba Sankar Mahapatra & Biranchi Narayan Panda - 478-505 Agility appraisement and identification of agile barriers in a supply chain
by Chhabi Ram Matawale & Saurav Datta & Siba Sankar Mahapatra - 506-524 Lean implementation through value stream mapping: a case study in an Indian pump manufacturing company
by S. Thirunavukkarasu & Balaji Visvanath Bheeman & R. Ashwin & M. Varadharajan & S.R. Devadasan & R. Murugesh - 525-547 Modelling the customer relationship management in a multi-layer supply chain considering product life cycle
by Hassan Mehrmanesh & Sahar Parikhi & Hamed Fazlollahtabar
2013, Volume 16, Issue 3
- 289-309 A cost-oriented model for balancing mixed-model assembly lines with multi-manned workstations
by Abolfazl Kazemi & Abdolhossein Sedighi - 310-336 The sustainable routing problem
by Maurizio Faccio & Alessandro Persona & Giorgia Zanin - 337-351 Traffic control in Canada-USA border checkpoint operations: impacts on supply chain velocity, infrastructure spending, and national security
by Michael A. Haughton & K.P. Sapna Isotupa - 352-372 Optimising a multi-objective reliability assessment in multiple AGV manufacturing system
by Hamed Fazlollahtabar & Mohammad Saidi-Mehrabad - 373-406 Analysis of queue with two phases of service and m phases of repair for server breakdown under N-policy
by Charan Jeet Singh & Madhu Jain & Binay Kumar - 407-425 Guidelines for reporting productivity studies - a review of the reproducibility of data envelopment analysis in the service sector
by Jörg Becker & Daniel Beverungen & Dominic Breuker & Hanns-Alexander Dietrich & Hans Peter Rauer
2013, Volume 16, Issue 2
- 145-173 Effect of supply chain management practices on supply chain profitability: an empirical investigation using structural equation modelling in Indian retail sector
by Shradha Gawankar & Sachin S. Kamble & Rakesh Verma - 174-204 Modularity and customisation in LSPs' service strategies
by Mervi Rajahonka & Anu Bask & Mervi Lipponen - 205-224 Ranking organisational units with a human capital management approach using fuzzy TOPSIS: a case study
by Mohammad Mehdi Tavakoli & Ali Nasr Esfahani & Hadi Shirouyehzad - 225-239 Performance evaluation of HESA laboratory units: an integrated DEA-BSC approach
by S. Mohammad Arabzad & Ahmad Kamali & Badia Naji & Mohammad Mehdi Tavakoli - 240-261 Evaluating the effect of machine and routing flexibility on flexible manufacturing system performance
by Ajay Singholi & Mohammed Ali & Chitra Sharma - 262-288 Time variability analysis in multi-production value stream
by Ahmad Ebrahimi Taleghani & Seyed Mohammad Seyedhosseini & Seyed Mohammad Ghoreyshi
2013, Volume 16, Issue 1
- 1-41 Supplier evaluation in agile supply chain in fuzzy paradigm
by Swagatika Mishra & Chitrasen Samantra & Saurav Datta & Siba Sankar Mahapatra - 42-85 Proposed typologies of banking operations strategy
by Yazan Khalid Abed-Allah Migdadi - 86-104 A case study on mapping air dryer capabilities from agile manufacturing perspectives
by C.G. Sreenivasa & S.R. Devadasan & N.M. Sivaram & S. Karthi - 105-122 Learning effect on an inventory model with two-level storage and partial backlogging under inflation
by Neeraj Kumar & S.R. Singh & Rachna Kumari - 123-144 Evaluation and selection of flexible manufacturing systems using MACBETH method
by Prasad Karande & Shankar Chakraborty
2013, Volume 15, Issue 4
- 389-410 Applying TOC thinking process tools in managing challenges of supply chain finance: a case study
by Arqum Mateen & Dileep More - 411-429 Lean manufacturing implementation in an automated production line: a case study
by Jaiprakash Bhamu & Ankit Khandelwal & Kuldip Singh Sangwan - 430-448 Optimal production and inventory decisions for supply chains with one producer and multiple newsvendors
by Majid M. Aldaihani & M.A. Darwish - 449-466 Impact of service co-creation on performance of firms: the mediating role of market oriented strategies
by Rajeev Verma & Rajagopal & Pável Reyes Mercado - 467-481 A multi-objective optimisation model for university course timetabling problem using a mixed integer dynamic non-linear programming
by Ali Azadeh & Hassan Gholizadeh & M. Jeihoonian - 482-506 The impact of total quality management (TQM) on the hospital's performance: an empirical research
by Khairul Anuar Mohd Ali & Main Naser Alolayyan - 507-527 The effect of slot-code optimisation on travel times in common unit-load warehouses
by Andrea Fumi & Laura Scarabotti & Massimiliano M. Schiraldi
2013, Volume 15, Issue 3
- 259-274 Antecedents of customer satisfaction and purchase intention with mobile shopping system use
by Lisa Y. Chen - 275-292 Lean concept implementation in a consulting company
by Nenad Balazin & Nedeljko Stefanic - 293-312 Supply chain risk management and organisational decision making: a case study of a major Japanese automotive firm
by Takashi Shimizu & Youngwon Park & Paul Hong - 313-337 The impact of internal marketing practices on services quality of commercial banks in Jordan
by Amal Metabis & Sulieman Ibraheem Shelash Al-Hawary - 338-357 Exploratory study of adoption of lean management practices in Pakistani textile firms
by M. Khurrum S. Bhutta & Ana L. Rosado-Feger & Faizul Huq & Asif Muzaffar - 358-373 Modelling effect of perceived service quality dimensions on customer satisfaction in Indian bank settings
by Mohd Adil - 374-388 A unified framework for the design of service systems
by Truong Hong Trinh & Voratas Kachitvichyanukul
2013, Volume 15, Issue 2
- 123-139 Fuzzy optimisation of multi-objective job shop scheduling based on inventory information
by Mohammad Nouroz Islam & Sanjoy Kumar Paul & Abdullahil Azeem - 140-156 Multi-objective capacitated location-routing problem: modelling and a simulated annealing heuristic
by Nader Ghaffari-Nasab & M. Saeed Jabalameli & Ali Saboury - 157-175 Enhancing total agility level in the manufacturing of regenerative air dryer
by C.G. Sreenivasa & S.R. Devadasan & S. Karthi & N.M. Sivaram - 176-195 A novel multi-criteria decision making approach for selection of reverse manufacturing alternative
by Siba Sankar Mahapatara & S.K. Sharma & M.B. Parappagoudar - 196-214 Simulation for OTOP supply chain with hybrid push-pull flow control
by Seksan Phonsuwan & Voratas Kachitvichyanukul - 215-237 Assessment of the performance of physical education organisation of Isfahan Province using data envelopment analysis
by Zohreh Pourakbar & Behrouz Arbabshirani & Seyed Reza Hejazi & Hadi Shirouyehzad - 238-258 A robust optimisation model for manufacturing cell design problem under uncertainty
by Majid Soolaki & Alireza Izadi
2013, Volume 15, Issue 1
- 1-27 Applying operations management models for facility location problem in cloud computing environments
by L.D. Dhinesh Babu & P. Venkata Krishna - 28-43 Modelling critical success factors of business process reengineering and business performance of Nigerian oil and gas companies
by Nnamdi Asika & Olawumi Dele Awolusi - 44-57 Sustainable sequencing of N jobs on one machine: a fuzzy approach
by Sanjoy Kumar Paul - 58-77 Fuzzy modelling and simulation of an emergency department for improvement of nursing schedules with noisy and uncertain inputs
by Ali Azadeh & Fatemeh Rouhollah & Fatemeh Davoudpour & Iraj Mohammadfam - 78-94 A new mixed-integer programming model for joint inventory-transportation problem in a social responsible supply chain
by J. Razmi & A. Amini & M.S. Pishvaee - 95-122 Combined contract for coordinating an RFID enabled supply chain
by G. Partha Sarathi & S.P. Sarmah & M. Jenamani
2013, Volume 14, Issue 4
- 399-420 Exploring value co-creation in the emerging business service context
by Hanna Komulainen & Jarkko Tapio - 421-444 Impact of varying levels of setup time on the performance of algorithms for scheduling a flow shop with sequence dependent setup time
by Rajesh Vanchipura & R. Sridharan - 445-465 Virtual job shop approach based on reconfigurable machines
by Paolo Renna - 466-490 Application of fuzzy sets theory in an EOQ model for items with imperfect quality and shortage backordering
by Gour Chandra Mahata - 491-508 Building a Six Sigma model for the Italian public healthcare sector using grounded theory
by Andrea Chiarini - 509-543 Continuous maintenance quality improvement using analytic maintenance quality function deployment technique
by C. Sugumaran & S. Muthu & S.R. Devadasan & V.R. Pramod & K. Srinivasan
2013, Volume 14, Issue 3
- 277-297 Optimisation of distribution quantity in a multi-product multi-period supply chain using genetic algorithm
by Farshid Sobhani & Kuan Yew Wong - 298-320 Employees or technology-based services: a practical study of predicting brand equity within the UAE retail banking context
by Mohammad Al-Hawari & Maen Ahmad Al-hawari - 321-335 A new fuzzy goal directed benchmarking for supplier selection
by Majid Azadi & Seyed Mostafa Mirhedayatian & Reza Farzipoor Saen - 336-354 Refinement of internet banking service quality scale: a confirmatory factor analysis approach
by Mohd Adil & Asif Akhtar & Mohammed Naved Khan - 355-372 Solving a generalised precedence multi-objective multi-mode time-cost-quality trade-off project scheduling problem using a modified NSGA-II algorithm
by Maghsoud Amiri & Amir-Reza Abtahi & Kaveh Khalili-Damghani - 373-397 3PL selection using hybrid model of AHP-PROMETHEE
by Ankit Bansal & Pravin Kumar
2013, Volume 14, Issue 2
- 131-156 Corporate reputation as strategic competitive advantage of manufacturing and service-based firms: multi-industry case study
by Alan D. Smith & William T. Rupp & Darlene Motley - 157-174 Buffer design for availability: a new simulative study in case of infant and random failures
by Daria Battini & Maurizio Faccio & Alessandro Persona & Alberto Regattieri - 175-196 Decision-making in selecting reverse logistics alternative using interval-valued fuzzy sets combined with VIKOR approach
by Chitrasen Samantra & Nitin Kumar Sahu & Saurav Datta & Siba Sankar Mahapatra - 197-220 Development and validation of performance measures for environmentally conscious manufacturing
by Perminder Jit Singh & Varinder Kumar Mittal & Kuldip Singh Sangwan - 221-235 Simulated annealing-based algorithm for the capacitated hub routing problem
by P.N. Ram Kumar & Appa Iyer Sivakumar - 236-251 An economic production quantity (EPQ) model for a customer-dominated supply chain with defective items, reworking and scrap
by Christoph H. Glock & Mohamad Y. Jaber - 252-275 Flexible approach to patients satisfaction: a case of Indian private hospitals
by Sadia Samar Ali & R.K. Bharadwaj & F. Ahmad
2013, Volume 14, Issue 1
- 1-53 On the trade-off between remanufacturing and recycling
by Tharanga Rajapakshe & Milind Dawande & Chelliah Sriskandarajah - 54-66 Internet banking adoption in a developing country - an empirical study
by G. Varaprasad & R. Sridharan & Anandakuttan B. Unnithan - 67-78 Global supply chain barriers of foreign subsidiaries: the case of Korean expatriate manufacturers in China
by Byung-In Park & Hokey Min - 79-84 Validating dimensions of operations flexibility in Malaysian service firms: a confirmatory factor analytics approach
by Fazli Idris & Nik Mutasim Nik Abd Rahman & Mohd Ezani Mat Hassan & Norsiah Aminudin & Main Naser Alolayyan - 95-114 Successful green-based initiatives among large corporate entities: a case study from a stakeholder perspective
by Alan D. Smith - 115-130 Environmental practices and performance and their relationships among Kosovo construction companies: a framework for analysis in transition economies
by Panayiotis H. Ketikidis & Odran Peter Hayes & Lambros Lazuras & Angappa Gunasekaran & S.C. Lenny Koh
2012, Volume 13, Issue 4
- 415-440 Designing retailer's replenishment policies for non-instantaneous deteriorating items under fuzzy costs
by M. Valliathal & R. Uthayakumar - 441-456 Particle swarm optimisation in development of component families using classification and coding system: a case study in an Indian manufacturing firm
by Tamal Ghosh & Pranab K. Dan - 457-477 Effect of manufacturing system on business objectives of the organisations
by Seema & Darshan Kumar - 478-497 The influence of operational flexibility on hospital performance results: a structural equation modelling (SEM) approaches
by Main Naser Alolayyan & Khairul Anuar Mohd Ali & Fazli Idris - 498-524 Humanitarian supply chain management: a critical review
by Lijo John & A. Ramesh & R. Sridharan - 525-553 Customer satisfaction with call centre care: an explanatory empirical study of service encounters in Germany
by Torsten J. Gerpott
2012, Volume 13, Issue 3
- 279-309 Gender preferences concerning identity theft and technology-related issues with sports e-ticketing
by Amber A. Smith & Alan D. Smith & Venugopal Gopalakrishna-Remani & O. Felix Offodile - 310-328 Optimisation of train scheduling in complex railways with imprecise and ambiguous input data by an improved integrated model
by Ali Azadeh & Shahrzad Faghihroohi & Hamidreza R. Izadbakhsh - 329-360 The order winners' operations strategy of mobile phone service providers in developing economies: the case of Jordan
by Yazan Khalid Abed-Allah Migdadi - 361-391 Economic order quantity model under fuzzy sense when demand follows innovation diffusion process having dynamic potential market size
by K.K. Aggarwal & Chandra K. Jaggi & Alok Kumar - 392-414 Sustainability metrics for a supply chain: the case of small and medium enterprises
by Mohd Nishat Faisal
2012, Volume 13, Issue 2
- 147-188 A three-stage fuzzy DEA approach to measure performance of a serial process including JIT practices, agility indices, and goals in supply chains
by Kaveh Khalili-Damghani & Mohammad Taghavifard - 189-207 Alleviating the negative waiting experience through the moderating role of service environment: an empirical study
by Erlinda N. Yunus & Sumartoyo - 208-225 An integrated multi-supplier, multi-buyer and dual vendors inventory model with stochastic demand
by B.C. Giri & A. Chakraborty - 226-246 Quantifying the factors affecting the reconfigurable manufacturing system
by Vasdev Malhotra & Tilak Raj - 247-266 CLING: heuristic to solve integrated resource allocation and routing problem with time window
by R.A. Malairajan & K. Ganesh & Matti Muhos & Päivi Iskanius - 267-278 An optimal policy for a single-vendor single-buyer integrated inventory system based on vendor's strategy of shipments to buyer
by B.C. Giri & R. Bhattacharjee
2012, Volume 13, Issue 1
- 1-18 Energy consumption forecasting using a bi-objective fuzzy linear regression model
by Masoud Rabbani & S.M. Ghoreyshi & H. Rafiei & M. Ghazanfari - 19-41 Supply chain risk prioritisation using a hybrid AHP and PROMETHEE approach
by S. Prasanna Venkatesan & S. Kumanan - 42-64 Using working capital management to improve profitability in the value chain of automotive industry
by Sari Viskari & Lotta Lind & Timo Kärri & Florian Schupp - 65-97 Scope of Six Sigma in Indian foundry operations: a case study
by Bikram Jit Singh & Dinesh Khanduja - 98-118 Three echelon supply chain inventory model for deteriorating items with limited storage facility and lead-time under inflation
by Neeraj Kumar & S.R. Singh & Rachna Kumari - 119-145 An integrated approach for service quality improvement in medical tourism: an Indian perspective
by Bikash Ranjan Debata & Bhaswati Patnaik & S.S. Mahapatra & Sreekumar
2012, Volume 12, Issue 4
- 387-404 Using queuing theory for evaluating flexibility performance in banking services
by Wuttigrai Ngamsirijit - 405-430 Machine tool component manufacturing - a lean approach
by B. John & V. Selladurai & Rajesh Ranganathan - 431-446 Risk in collaborative networks: relationships analysis
by Mohammad Alawamleh & Keith Popplewell - 447-467 Performance evaluation of hotels by data envelopment analysis based on customers' perception and gap analysis
by Hadi Shirouyehzad & F. Hosseinzadeh Lotfi & Arash Shahin & Mir. B. Aryanezhad & Reza Dabestani - 468-489 Discriminate analysis and neural network approach in water utility service
by Suchismita Satapathy & S.K. Patel & P.D. Mishra - 490-508 A typology for frontline employee adaptability to gain insights in service customisation: a viewpoint
by Michael Sony & Nandakumar Mekoth
2012, Volume 12, Issue 3
- 269-288 Channel coordination and variance reduction in a newsvendor setting
by Christoph H. Glock & Jörg M. Ries - 289-308 A DEA approach for comparative analysis of service quality dimensions with a case study in hotel industry
by Hadi Shirouyehzad & F. Hosseinzadeh Lotfi & Arash Shahin & Mir. B. Aryanezhad & Reza Dabestani - 309-331 Expanding the quality paradigm for contemporary realignment: an ethics perspective
by Sunil Babbar & Xenophon Koufteros & Jayanth Jayaram - 332-347 A combined extent fuzzy AHP and simulation method for selecting stacking layout type in marine container terminals
by Ali Reza Moazen Jahromi & Amir Saeed Nooramin & Aboozar Adljooy Safaei - 348-367 Comparison of meta-heuristics for container ship routing problem
by S. Santhanakrishnan & T.T. Narendran & K. Ganesh & S.P. Anbuudayasankar - 368-386 Optimum maintenance strategy: a case study in the mining industry
by Arash Shahin & Hadi Shirouyehzad & Ehsan Pourjavad
2012, Volume 12, Issue 2
- 139-164 A two-phase quorum queueing system with Bernoulli vacation schedule, setup, and N-policy for an unreliable server with delaying repair
by Lotfi Tadj & Gautam Choudhury & Kamel Rekab - 165-187 Buyer perceptions on the buyer-supplier collaborative relationship and performance: a service example
by Hulya Julie Yazici