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Assessing the Validity of IS Success Models: An Empirical Test and Theoretical Analysis

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Cited by:

  1. Abid Hussain & Muhammad Bilal & Sara Shabbir & Tanveer Illahi, 2021. "Mediating Role Of Mobile Banking Between Service Quality And Adaptive Performance Of Managers In Smes," Bulletin of Business and Economics (BBE), Research Foundation for Humanity (RFH), vol. 10(2), pages 136-146.
  2. Abhay Nath Mishra & Ritu Agarwal, 2010. "Technological Frames, Organizational Capabilities, and IT Use: An Empirical Investigation of Electronic Procurement," Information Systems Research, INFORMS, vol. 21(2), pages 249-270, June.
  3. Erlane K Ghani & Siti Aimi Mohamad Yasin & Mazurina Mohd Ali, 2019. "Examining Enterprise Resource Planning Post Implementation and Employees¡¯ Performance in Small and Medium Enterprises Using DeLone and McLean¡¯s Information System Success Model," International Journal of Financial Research, International Journal of Financial Research, Sciedu Press, vol. 10(3), pages 153-169, May.
  4. Elsa Pedroso & Carlos F. Gomes, 2024. "Discerning interrelationships among management accounting systems, organizational variables, and managerial performance," SN Business & Economics, Springer, vol. 4(9), pages 1-27, September.
  5. Yajiong Xue & Huigang Liang & Liansheng Wu, 2011. "Punishment, Justice, and Compliance in Mandatory IT Settings," Information Systems Research, INFORMS, vol. 22(2), pages 400-414, June.
  6. Edgardo Bravo Orellana, 2015. "Automating and Informating: Roles to Examine in Technology’s Impact on Performance," Working Papers 15-17, Centro de Investigación, Universidad del Pacífico.
  7. Young Mee Shin & Seung Chang Lee & Bongsik Shin & Ho Geun Lee, 2010. "Examining influencing factors of post-adoption usage of mobile internet: Focus on the user perception of supplier-side attributes," Information Systems Frontiers, Springer, vol. 12(5), pages 595-606, November.
  8. Arfan Shahzad & Rohail Hassan & Adejare Yusuff Aremu & Arsalan Hussain & Rab Nawaz Lodhi, 2021. "Effects of COVID-19 in E-learning on higher education institution students: the group comparison between male and female," Quality & Quantity: International Journal of Methodology, Springer, vol. 55(3), pages 805-826, June.
  9. Ali Yuce & Huseyin Arasli & Ali Ozturen & Mustafa Daskin, 2020. "Feeling the Service Product Closer: Triggering Visit Intention via Virtual Reality," Sustainability, MDPI, vol. 12(16), pages 1-17, August.
  10. John W. Gardner & Kenneth K. Boyer & Peter T. Ward, 2017. "Achieving Time-Sensitive Organizational Performance Through Mindful Use of Technologies and Routines," Organization Science, INFORMS, vol. 28(6), pages 1061-1079, December.
  11. Jeewon Cho & Insu Park, 2022. "Does Information Systems Support for Creativity Enhance Effective Information Systems Use and Job Satisfaction in Virtual Work?," Information Systems Frontiers, Springer, vol. 24(6), pages 1865-1886, December.
  12. Chien-Wen Chen & Chiang-Yu Cheng, 2013. "How online and offline behavior processes affect each other: customer behavior in a cyber-enhanced bookstore," Quality & Quantity: International Journal of Methodology, Springer, vol. 47(5), pages 2539-2555, August.
  13. Savaya, Riki & Monnickendam, Menachem & Waysman, Mark, 2006. "Extent and type of worker utilization of an integrated information system in a human services agency," Evaluation and Program Planning, Elsevier, vol. 29(3), pages 209-216, August.
  14. Twana Tahseen Sulaiman & Anuar Shah Bali Mahomed & Azmawani Abd Rahman & Mazlan Hassan, 2023. "Understanding Antecedents of Learning Management System Usage among University Lecturers Using an Integrated TAM-TOE Model," Sustainability, MDPI, vol. 15(3), pages 1-24, January.
  15. Lee, Sang-Yong Tom & Kim, Hee-Woong & Gupta, Sumeet, 2009. "Measuring open source software success," Omega, Elsevier, vol. 37(2), pages 426-438, April.
  16. Kim, Changsu & Oh, Eunhae & Shin, Namchul & Chae, Myungsin, 2009. "An empirical investigation of factors affecting ubiquitous computing use and U-business value," International Journal of Information Management, Elsevier, vol. 29(6), pages 436-448.
  17. Liao, Chechen & Palvia, Prashant & Lin, Hong-Nan, 2006. "The roles of habit and web site quality in e-commerce," International Journal of Information Management, Elsevier, vol. 26(6), pages 469-483.
  18. Rajdeep Grewal & Gary L. Lilien & Girish Mallapragada, 2006. "Location, Location, Location: How Network Embeddedness Affects Project Success in Open Source Systems," Management Science, INFORMS, vol. 52(7), pages 1043-1056, July.
  19. Hanjaya S.T. Markun & Kenny S. Kom & Gunawan S.S. S.E. Freddy, 2019. "Understanding Factors influencing Consumers Online Purchase intention Via Mobile App: Perceived Ease of use, Perceived Usefulness, System Quality, information Quality, and Service Quality," Marketing of Scientific and Research Organizations, Sciendo, vol. 32(2), pages 175-205, June.
  20. Ajimon George & G.S. Gireesh Kumar, 2013. "Antecedents of Customer Satisfaction In Internet Banking: Technology Acceptance Model (TAM) Redefined," Global Business Review, International Management Institute, vol. 14(4), pages 627-638, December.
  21. Gonzales, Rolando & Wareham, Jonathan, 2019. "Analysing the impact of a business intelligence system and new conceptualizations of system use," Journal of Economics, Finance and Administrative Science, Universidad ESAN, vol. 24(48), pages 345-368.
  22. Peters, Twan & Işık, Öykü & Tona, Olgerta & Popovič, Aleš, 2016. "How system quality influences mobile BI use: The mediating role of engagement," International Journal of Information Management, Elsevier, vol. 36(5), pages 773-783.
  23. Udo, Godwin J. & Bagchi, Kallol K. & Kirs, Peeter J., 2010. "An assessment of customers’ e-service quality perception, satisfaction and intention," International Journal of Information Management, Elsevier, vol. 30(6), pages 481-492.
  24. Vu Thi Thanh Binh & Nhat-Minh Tran & Manh-Chien Vu, 2022. "The Effect of Organizational Culture on the Quality of Accounting Information Systems: Evidence From Vietnam," SAGE Open, , vol. 12(3), pages 21582440221, September.
  25. Hsiao-Hui Wang, Eunice & Chen, Chao-Yu, 2011. "System quality, user satisfaction, and perceived net benefits of mobile broadband services," 8th ITS Asia-Pacific Regional Conference, Taipei 2011: Convergence in the Digital Age 52334, International Telecommunications Society (ITS).
  26. Abeeha Batool & Schehar Bano & Dr. Muhamamd Aslam Khan & M. Naveed Akhtar & Almana Naeem & Bariha Batool, 2011. "Technology as a Black-box in E-business and its impact on Customer Satisfaction: Major Corporate Sector of Islamabad Areas, Pakistan," Far East Journal of Marketing and Management, Far East Research Centre, vol. 1(4), pages 28-53, December.
  27. James Mlimbila & Ulingeta O. L. Mbamba, 2018. "The role of information systems usage in enhancing port logistics performance: evidence from the Dar Es Salaam port, Tanzania," Journal of Shipping and Trade, Springer, vol. 3(1), pages 1-20, December.
  28. King, Stephen F. & Burgess, Thomas F., 2006. "Beyond critical success factors: A dynamic model of enterprise system innovation," International Journal of Information Management, Elsevier, vol. 26(1), pages 59-69.
  29. Jani Merikivi & Antti Salovaara & Matti Mäntymäki & Lilong Zhang, 2018. "On the way to understanding binge watching behavior: the over-estimated role of involvement," Electronic Markets, Springer;IIM University of St. Gallen, vol. 28(1), pages 111-122, February.
  30. Michael W. Makokha & Daniel O. Ochieng, 2014. "Assessing the Success of ICT¡¯s from a User Perspective: Case Study of Coffee Research Foundation, Kenya," Journal of Management and Strategy, Journal of Management and Strategy, Sciedu Press, vol. 5(4), pages 46-53, November.
  31. repec:dau:papers:123456789/8263 is not listed on IDEAS
  32. Halah Ahmed Alismail, 2023. "The Influence of the Information System Success Model and Theory of Planned Behavior on the Zoom Application Used by Elementary Education Teachers," Sustainability, MDPI, vol. 15(12), pages 1-21, June.
  33. Yi-Shun Wang & Shin-jeng Lin & Ci-Rong Li & Timmy H. Tseng & Hsien-Ta Li & Jia-Yang Lee, 2018. "Developing and validating a physical product e-tailing systems success model," Information Technology and Management, Springer, vol. 19(4), pages 245-257, December.
  34. Calderón Amaya José Luis & Rodríguez Monroy Carlos, 2012. "Un enfoque gerencial de factores críticos para el éxito de los sistemas de información en la Pyme metalmecánica venezolana," Contaduría y Administración, Accounting and Management, vol. 57(1), pages 79-102, enero-mar.
  35. Akter, Shahriar & Wamba, Samuel Fosso & D’Ambra, John, 2019. "Enabling a transformative service system by modeling quality dynamics," International Journal of Production Economics, Elsevier, vol. 207(C), pages 210-226.
  36. Nils Urbach & Stefan Smolnik & Gerold Riempp, 2009. "The State of Research on Information Systems Success," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 1(4), pages 315-325, August.
  37. Jung-Yu Lai & Juite Wang, 2018. "Exploring the impacts of perceived e-collaboration service convenience on new product development in Taiwanese IC design companies," Information Technology and Management, Springer, vol. 19(2), pages 107-120, June.
  38. Ricardo A. Santa & Alejandro Acosta & Silvio Borrero & Annibal Scavarda, 2020. "Corporate, operational, and information systems strategies: Alignment and firm performance," Estudios Gerenciales, Universidad Icesi, vol. 36(157), pages 454-464, December.
  39. Yogesh K. Dwivedi & David Wastell & Sven Laumer & Helle Zinner Henriksen & Michael D. Myers & Deborah Bunker & Amany Elbanna & M. N. Ravishankar & Shirish C. Srivastava, 2015. "Research on information systems failures and successes: Status update and future directions," Information Systems Frontiers, Springer, vol. 17(1), pages 143-157, February.
  40. Morteza Ghobakhloo & Sai Hong Tang, 2015. "Information system success among manufacturing SMEs: case of developing countries," Information Technology for Development, Taylor & Francis Journals, vol. 21(4), pages 573-600, October.
  41. Behzad Lak & Jalal Rezaeenour, 2017. "Effective Factors of Social Customer Knowledge Management (SCKM) in Organisations: Study of Electronic Service Providers in Iran," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 16(02), pages 1-24, June.
  42. Abid Hussain & Muhammad Bilal & Sana Rashid, 2021. "An Empirical Investigation Of Information Quality And Usage Of Mobile Banking In Predicting Adaptive Performance: A Serial Mediation Model," Bulletin of Business and Economics (BBE), Research Foundation for Humanity (RFH), vol. 10(1), pages 134-147, March.
  43. Sunil Meshram & Salma Ahmed, 2019. "Identification & Examination of Critical Success Factor for Projects: A Case Study of Tamil Nadu Geographical Information System (TNGIS)," Metamorphosis: A Journal of Management Research, , vol. 18(2), pages 119-129, December.
  44. Floropoulos, Jordan & Spathis, Charalambos & Halvatzis, Dimitrios & Tsipouridou, Maria, 2010. "Measuring the success of the Greek Taxation Information System," International Journal of Information Management, Elsevier, vol. 30(1), pages 47-56.
  45. Jong Uk Kim & Rajiv Kishore, 2019. "Do we Fully Understand Information Systems Failure? An Exploratory Study of the Cognitive Schema of IS Professionals," Information Systems Frontiers, Springer, vol. 21(6), pages 1385-1419, December.
  46. Morteza Ghobakhloo & Masood Fathi, 2019. "Modeling the Success of Application-Based Mobile Banking," Economies, MDPI, vol. 7(4), pages 1-21, November.
  47. Evon M. Abu-Taieh & Issam AlHadid & Rami S. Alkhawaldeh & Sufian Khwaldeh & Ra’ed Masa’deh & Ala’Aldin Alrowwad & Rabah Al-Eidie, 2022. "An Empirical Study of Factors Influencing the Perceived Usefulness and Effectiveness of Integrating E-Learning Systems during the COVID-19 Pandemic Using SEM and ML: A Case Study in Jordan," Sustainability, MDPI, vol. 14(20), pages 1-27, October.
  48. Dongping Liu & Hai Zhang, 2021. "Developing a New Model for Understanding Teacher Satisfaction With Online Learning," SAGE Open, , vol. 11(3), pages 21582440211, July.
  49. Héctor Marcos Pérez-Feijoo & Francisco José Martínez-López & Mercedes García-Ordaz, 2015. "Potential benefits of employee portals in public administrations: implementation and proactive behaviour towards the organization," Economic Analysis Working Papers (2002-2010). Atlantic Review of Economics (2011-2016), Colexio de Economistas de A Coruña, Spain and Fundación Una Galicia Moderna, vol. 1, pages 1-1, June.
  50. Dong-Gil Ko & Alan R. Dennis, 2011. "Profiting from Knowledge Management: The Impact of Time and Experience," Information Systems Research, INFORMS, vol. 22(1), pages 134-152, March.
  51. Dana Costea & Ganesh Vaidyanthan, 2013. "A Measure of Perceived Usefulness in the Pre-Implementation Stages of Healthcare Projects," Journal of Knowledge Management, Economics and Information Technology, ScientificPapers.org, vol. 3(1), pages 1-2, February.
  52. Sushanta Roy Chowdhary, 2022. "Evaluating the Education Management Information System: A study on Non- Government College-level in Bangladesh," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 6(3), pages 445-452, March.
  53. Roman Tilly & Oliver Posegga & Kai Fischbach & Detlef Schoder, 2017. "Towards a Conceptualization of Data and Information Quality in Social Information Systems," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 59(1), pages 3-21, February.
  54. Marwa Ghanem & Ibrahim Elshaer & Alaa Shaker, 2020. "The Successful Adoption of IS in the Tourism Public Sector: The Mediating Effect of Employees’ Trust," Sustainability, MDPI, vol. 12(9), pages 1-18, May.
  55. Pérez-Méndez, José Antonio & Machado-Cabezas, Ángel, 2015. "Relationship between management information systems and corporate performance," Revista de Contabilidad - Spanish Accounting Review, Elsevier, vol. 18(1), pages 32-43.
  56. Sun, Jonghak & Teng, James T.C., 2017. "The construct of information systems use benefits: Theoretical explication of its underlying dimensions and the development of a measurement scale," International Journal of Information Management, Elsevier, vol. 37(5), pages 400-416.
  57. Rajiv Sabherwal & Anand Jeyaraj & Charles Chowa, 2006. "Information System Success: Individual and Organizational Determinants," Management Science, INFORMS, vol. 52(12), pages 1849-1864, December.
  58. Nurlia Dewi & Willy Abdillah & Muhartini Salim & Slamet Widodo, 2021. "The Role of Leadership in Implementation Public Information System of Local Government Institutions in Indonesia," International Review of Management and Marketing, Econjournals, vol. 11(6), pages 1-9.
  59. Nadif Adroni & Palti Marulitua Sitorus, 2017. "Evaluation of Badix Information System Implementation Success in Telkomsel Region of Sumbagsel using DeLone & McLean Model," International Journal of Business and Economic Affairs (IJBEA), Sana N. Maswadeh, vol. 2(3), pages 211-219.
  60. Pedroso, Elsa & Gomes, Carlos F., 2024. "Disentangling the effects of top management on management accounting systems utilization," International Journal of Accounting Information Systems, Elsevier, vol. 53(C).
  61. Yan chao Shi & Un-Kon Lee, 2021. "The Impact of Restaurant Recommendation Information and Recommendation Agent in the Tourism Website on the Satisfaction, Continuous Usage, and Destination Visit Intention," SAGE Open, , vol. 11(4), pages 21582440211, November.
  62. Soud M. Almahamid & Amjad F. Tweiqat & Mousa S. Almanaseer, 2016. "University website quality characteristics and success: lecturers' perspective," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 22(1), pages 41-61.
  63. A. Maes & G. Poels, 2006. "Development of a user evaluations based quality model for conceptual modeling," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 06/406, Ghent University, Faculty of Economics and Business Administration.
  64. Bradley, Joseph, 2008. "Management based critical success factors in the implementation of Enterprise Resource Planning systems," International Journal of Accounting Information Systems, Elsevier, vol. 9(3), pages 175-200.
  65. Corlane Barclay, 2008. "Towards an integrated measurement of IS project performance: The project performance scorecard," Information Systems Frontiers, Springer, vol. 10(3), pages 331-345, July.
  66. Kamilah Kamaludin & Kamil Zaki Kamaludin, 2017. "User Acceptance of the Human Resource Information System: A Study of a Private Hospital in Malaysia," International Review of Management and Marketing, Econjournals, vol. 7(2), pages 207-217.
  67. Lahuddin, Harlinda & Modding, H. Basri & Semmaila, H. Baharuddin & Lamo, H. Muchtar & Jamali, Hisnol, 2018. "Effect of management support and user participation on implementation of information systems success and undergraduate programs performance," INA-Rxiv 5cbx3, Center for Open Science.
  68. Dwivedi, Yogesh K. & Kapoor, Kawaljeet Kaur & Williams, Michael D. & Williams, Janet, 2013. "RFID systems in libraries: An empirical examination of factors affecting system use and user satisfaction," International Journal of Information Management, Elsevier, vol. 33(2), pages 367-377.
  69. Benita M. Gullkvist, 2013. "Drivers of change in management accounting practices in an ERP environment," International Journal of Business and Economic Sciences Applied Research (IJBESAR), Democritus University of Thrace (DUTH), Kavala Campus, Greece, vol. 6(2), pages 149-174, September.
  70. Xixi Li & J. J. Po-An Hsieh & Arun Rai, 2013. "Motivational Differences Across Post-Acceptance Information System Usage Behaviors: An Investigation in the Business Intelligence Systems Context," Information Systems Research, INFORMS, vol. 24(3), pages 659-682, September.
  71. Xin Xu & Viswanath Venkatesh & Kar Yan Tam & Se-Joon Hong, 2010. "Model of Migration and Use of Platforms: Role of Hierarchy, Current Generation, and Complementarities in Consumer Settings," Management Science, INFORMS, vol. 56(8), pages 1304-1323, August.
  72. Suk Won Lee & Hye Jin Sung & Hyeon Mo Jeon, 2019. "Determinants of Continuous Intention on Food Delivery Apps: Extending UTAUT2 with Information Quality," Sustainability, MDPI, vol. 11(11), pages 1-15, June.
  73. Claudio Vitari & Aurelio Ravarini, 2009. "The Effects Of Communities Of Practice On The Success Of An Expert Recommending Service," Post-Print hal-00463120, HAL.
  74. Sharath Sasidharan & Radhika Santhanam & Daniel J. Brass & Vallabh Sambamurthy, 2012. "The Effects of Social Network Structure on Enterprise Systems Success: A Longitudinal Multilevel Analysis," Information Systems Research, INFORMS, vol. 23(3-part-1), pages 658-678, September.
  75. Lahuddin, Harlinda & Gani, Ahmad & Nujum, Syamsu & Modding, H. Basri & Jamali, Hisnol, 2018. "Effect of management support and user participation on implementation of information systems success and undergraduate programs performance," INA-Rxiv p7fm4, Center for Open Science.
  76. Godwin Udo & Kallol Bagchi & Moutusy Maity, 2016. "Exploring Factors Affecting Digital Piracy Using the Norm Activation and UTAUT Models: The Role of National Culture," Journal of Business Ethics, Springer, vol. 135(3), pages 517-541, May.
  77. Seongho Kim & Hyuk-Jun Kwon & Hyeob Kim, 2023. "Mobile Banking Service Design Attributes for the Sustainability of Internet-Only Banks: A Case Study of KakaoBank," Sustainability, MDPI, vol. 15(8), pages 1-17, April.
  78. Kwahk, Kee-Young & Ahn, Hyunchul & Ryu, Young U., 2018. "Understanding mandatory IS use behavior: How outcome expectations affect conative IS use," International Journal of Information Management, Elsevier, vol. 38(1), pages 64-76.
  79. Robert E. Crossler & France Bélanger, 2019. "Why Would I Use Location-Protective Settings on My Smartphone? Motivating Protective Behaviors and the Existence of the Privacy Knowledge–Belief Gap," Information Systems Research, INFORMS, vol. 30(3), pages 995-1006, September.
  80. Nripendra P. Rana & Yogesh K. Dwivedi & Michael D. Williams & Vishanth Weerakkody, 2015. "Investigating success of an e-government initiative: Validation of an integrated IS success model," Information Systems Frontiers, Springer, vol. 17(1), pages 127-142, February.
  81. Esra Cengiz Tırpan & Hülya Bakırtaş, 2024. "Technology Acceptance Model 3 in Understanding Employee’s Cloud Computing Technology," Global Business Review, International Management Institute, vol. 25(1), pages 117-136, February.
  82. Yeonjae Ryu & Sunhee Kim & Seoyong Kim, 2018. "Does Trust Matter? Analyzing the Impact of Trust on the Perceived Risk and Acceptance of Nuclear Power Energy," Sustainability, MDPI, vol. 10(3), pages 1-19, March.
  83. Wu, Chuanhui & Zhou, Yusheng & Wang, Rui & Huang, Shijing & Yuan, Qinjian, 2022. "Understanding the Mechanism Between IT Identity, IT Mindfulness and Mobile Health Technology Continuance Intention: An Extended Expectation Confirmation Model," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
  84. Nuno Barreiras & Francisco Nunes Correia & Rafaela Saldanha Matos, 2019. "Assessment of a Web-Based Water Information System Performance in the Context of Groundwater Governance," Water Resources Management: An International Journal, Published for the European Water Resources Association (EWRA), Springer;European Water Resources Association (EWRA), vol. 33(14), pages 4939-4953, November.
  85. Talukder, Md Shamim & Shen, Liang & Hossain Talukder, Md Farid & Bao, Yukun, 2019. "Determinants of user acceptance and use of open government data (OGD): An empirical investigation in Bangladesh," Technology in Society, Elsevier, vol. 56(C), pages 147-156.
  86. Sigismundo Bialoskorski Neto & Marcelo Francini Girão Barroso & Amaury José Rezende, 2012. "Co-operative governance and management control systems: an agency costs theoretical approach," Brazilian Business Review, Fucape Business School, vol. 9(2), pages 68-87, April.
  87. Berhanu Borena & Solomon Negash, 2016. "IT Infrastructure Role in the Success of a Banking System: The Case of Limited Broadband Access," Information Technology for Development, Taylor & Francis Journals, vol. 22(2), pages 265-278, April.
  88. Viswanath Venkatesh & Xiaojun Zhang & Tracy A. Sykes, 2011. "“Doctors Do Too Little Technology”: A Longitudinal Field Study of an Electronic Healthcare System Implementation," Information Systems Research, INFORMS, vol. 22(3), pages 523-546, September.
  89. J. J. Po-An Hsieh & Arun Rai & Sean Xin Xu, 2011. "Extracting Business Value from IT: A Sensemaking Perspective of Post-Adoptive Use," Management Science, INFORMS, vol. 57(11), pages 2018-2039, November.
  90. Alicia Martin-Navarro & Maria Paula Lechuga Sancho & Jose Aurelio Medina-Garrido, 2023. "Testing an instrument to measure the BPMS-KM Support Model," Papers 2311.14348, arXiv.org.
  91. Gjoko Stamenkov & Zamir Dika, 2016. "Bank employees’ internal and external perspectives on e-service quality, satisfaction and loyalty," Electronic Markets, Springer;IIM University of St. Gallen, vol. 26(3), pages 291-309, August.
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