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Two decades of research on innovation in services: which place for public services?

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  1. Agarwal, Renu & Mittal, Neeraj & Patterson, Eric & Giorcelli, Michela, 2021. "Evolution of the Indian LPG industry: Exploring conditions for public sector business model innovation," Research Policy, Elsevier, vol. 50(4).
  2. Gianluca Misuraca & Giulio Pasi & Maria Cesira Urzi Brancati, 2017. "The potential and impact of ICT-enabled Social Innovation to promote social investment in the EU," JRC Research Reports JRC108517, Joint Research Centre.
  3. Feser, Daniel & Proeger, Till, 2015. "Knowledge-intensive business services as credence goods: A demand-side approach," University of Göttingen Working Papers in Economics 232, University of Goettingen, Department of Economics.
  4. Seclen-Luna, Jean Pierre & Alvarez Salazar, Jubalt & Cancino, Christian A. & Schmitt, Valentina, 2024. "The effects of innovations on peruvian companies’ sales: The mediating role of KIBS," Technovation, Elsevier, vol. 129(C).
  5. Harkonen, Janne & Haapasalo, Harri & Hanninen, Kai, 2015. "Productisation: A review and research agenda," International Journal of Production Economics, Elsevier, vol. 164(C), pages 65-82.
  6. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Les services dans les réseaux d'innovation et les réseaux d'innovation dans les services : des réseaux d'innovation traditionnels (RIT) aux réseaux d'innovation de service public (RISP)," Working Papers halshs-01934289, HAL.
  7. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen advances in service innovation studies," Chapters, in: Ada Scupola & Lars Fuglsang (ed.), Services, Experiences and Innovation, chapter 3, pages 39-65, Edward Elgar Publishing.
  8. Daniel Feser & Till Proeger, 2018. "Knowledge-Intensive Business Services as Credence Goods—a Demand-Side Approach," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 9(1), pages 62-80, March.
  9. Gianluca Misuraca & Clelia Colombo & Csaba Kucsera & Stephanie Carretero & Margherita Bacigalupo & Raluca Radescu, 2015. "ICT-enabled Social Innovation in support of the Implementation of the Social Investment Package (IESI) - Mapping and Analysis of ICT-enabled Social Innovation Initiatives promoting Social Investment t," JRC Research Reports JRC97467, Joint Research Centre.
  10. Alarcón, José Carlos & Aguilar, Rocio & Galán, Jose Luis, 2019. "Determinants of innovation output in Spanish knowledge-intensive service firms: Stability analysis throughout the economic crisis of 2008," Structural Change and Economic Dynamics, Elsevier, vol. 49(C), pages 228-244.
  11. Silvia Cruz & Sônia Paulino & Faïz Gallouj, 2015. "Public Service Innovation: Solid Waste Sector from the Perspective of Clean Development Mechanism Landfill Projects," Post-Print halshs-01247615, HAL.
  12. Tor Helge Aas & Nina Jentoft & Mikaela Vasstrøm, 2016. "Managing innovation of care services: An exploration of Norwegian municipalities," Cogent Business & Management, Taylor & Francis Journals, vol. 3(1), pages 1215762-121, December.
  13. Silvia Cruz & Sonia Paulino & Faiz Gallouj, 2014. "Innovation in brazilian landfills: a servppin perspective," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 79-100.
  14. Gyurácz-Németh Petra & Horn Nikolett & Friedrich Nóra, 2016. "Analyzing Hotel Innovation Behavior in the Balaton Region of Hungary to Identify Best Practices," Naše gospodarstvo/Our economy, Sciendo, vol. 62(3), pages 52-60, September.
  15. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "L'innovation dans les services publics à la lumière des paradigmes de l'administration publique et des perspectives des Service Innovation Studies," Working Papers halshs-01934287, HAL.
  16. Arundel, Anthony & Bloch, Carter & Ferguson, Barry, 2019. "Advancing innovation in the public sector: Aligning innovation measurement with policy goals," Research Policy, Elsevier, vol. 48(3), pages 789-798.
  17. Julija Cerović Smolović & Sanja Janketić & Danijela Jaćimović & Maja Bučar & Metka Stare, 2018. "Montenegro’s Road to Sustainable Tourism Growth and Innovation," Sustainability, MDPI, vol. 10(12), pages 1-20, December.
  18. Maria Chiara Di Guardo & Francesca Cabiddu, 2015. "E-service innovation: combining directed and practice-based approaches," The Service Industries Journal, Taylor & Francis Journals, vol. 35(1-2), pages 81-95, January.
  19. Calogero Guccio & Marco Martorana & Isidoro Mazza & Ilde Rizzo, 2021. "Back to the Future: Does the use of information and communication technology enhance the performance of public historical archives?," Journal of Cultural Economics, Springer;The Association for Cultural Economics International, vol. 45(1), pages 13-43, March.
  20. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Innovation in public services in the light of public administration paradigms and service innovation perspectives," Working Papers halshs-01934280, HAL.
  21. Wirtz, Jochen & Fritze, Martin P. & Jaakkola, Elina & Gelbrich, Katja & Hartley, Nicole, 2021. "Service products and productization," Journal of Business Research, Elsevier, vol. 137(C), pages 411-421.
  22. Silvia Stuchi & Sonia Paulino & Faïz Gallouj, 2022. "Social Innovation in Active Mobility Public Services in the Megacity of Sao Paulo," Sustainability, MDPI, vol. 14(19), pages 1-16, September.
  23. Luisa Enrichiello & Alessandra Marasco, 2015. "Il ruolo delle reti pubblico-private per l?innovazione dei servizi nelle smart cities," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 13-39.
  24. Faiz Gallouj & Luis Rubalcaba & Marja Toivonen & Paul Windrum, 2018. "Understanding social innovation in services industries," Industry and Innovation, Taylor & Francis Journals, vol. 25(6), pages 551-569, July.
  25. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Public Service Innovation Networks (PSINs): Collaborating for Innovation and Value Creation," Working Papers halshs-01934275, HAL.
  26. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Services in innovation networks and innovation networks in services: from traditional innovation networks (TINs) to public service innovation networks (PSINs)," Post-Print halshs-01934282, HAL.
  27. Aurora A. C. Teixeira & Pedro Cosme Vieira & Ana Patrícia Abreu, 2017. "Sleeping Beauties and their princes in innovation studies," Scientometrics, Springer;Akadémiai Kiadó, vol. 110(2), pages 541-580, February.
  28. Gianluca Misuraca & Luigi Geppert & Cristiano Codagnone, 2017. "i-FRAME – Assessing impacts of social policy innovation in the EU: Proposed methodological framework to evaluate socio-economic returns on investment of social policy innovations," JRC Research Reports JRC108078, Joint Research Centre.
  29. Svetlana E. Martynova & Yuri Glebovich Dmitriev & Marina M. Gajfullina & Yulia A. Totskaya, 2017. "“Service” Municipal Administration as Part of the Development of Youth Entrepreneurship in Russia," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 133(3), pages 1151-1164, September.
  30. Beatriz Moliner-Velázquez & Maria Fuentes-Blasco & David Servera-Francés & Irene Gil-Saura, 2019. "From retail innovation and image to loyalty: moderating effects of product type," Service Business, Springer;Pan-Pacific Business Association, vol. 13(1), pages 199-224, March.
  31. Faridah Djellal & Faïz Gallouj, 2014. "L’innovation comme valeur : quelle GRH pour développer les compétences dynamiques ?," Post-Print halshs-01672481, HAL.
  32. Merlin-Brogniart, Céline & Fuglsang, Lars & Magnussen, Siv & Peralta, Alberto & Révész, Éva & Rønning, Rolf & Rubalcaba, Luis & Scupola, Ada, 2022. "Social innovation and public service: A literature review of multi-actor collaborative approaches in five European countries," Technological Forecasting and Social Change, Elsevier, vol. 182(C).
  33. Oihana Basilioa & Philippe Laredob & Paloma Sánchezc, 2019. "The Organization Of R&D Activities In Large Knowledge Intensive Business Services: The Case Of A “Big Four” Consultancy," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 23(03), pages 1-32, April.
  34. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2020. "Towards a servitization of innovation networks: a mapping," Public Management Review, Taylor & Francis Journals, vol. 22(9), pages 1368-1397, July.
  35. Nor Asiah Omar & Muhamad Azrin Nazri & Syed Shah Alam & Azhar Ahmad, 2016. "Assessing the Factors Influencing Service Innovation Capabilities and Performance," Information Management and Business Review, AMH International, vol. 8(4), pages 52-63.
  36. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: from traditional innovation networks to public service innovation networks for social innovation," Post-Print halshs-03177975, HAL.
  37. Beatriz Moliner-Velázquez & María Fuentes-Blasco & Irene Gil-Saura, 2019. "Effects of value and innovation on brand equity in retailing," Journal of Brand Management, Palgrave Macmillan, vol. 26(6), pages 658-674, November.
  38. Machado Léo, Ricardo & Tello‐Gamarra, Jorge, 2016. "Inovac¸ão em servic¸os: estado da arte e perspectivas futuras [Innovation in services: state of the art and future perspectives]," MPRA Paper 82195, University Library of Munich, Germany, revised 29 Mar 2017.
  39. Céline Merlin-Brogniart & Lars Fuglsang & Ada Scupola & Rolf Rønning & Siv Magnussen & Alberto Peralta, 2021. "A European state-of-the-art of Public Service Innovation Network for Social innovation," Post-Print halshs-03332287, HAL.
  40. Bassano, Clara & Piciocchi, Paolo & Spohrer, James (Jim) C. & Pietronudo, Maria Cristina, 2018. "Managing value co-creation in consumer service systems within smart retail settings," Journal of Retailing and Consumer Services, Elsevier, vol. 45(C), pages 190-197.
  41. Alberto Peralta & Luis Rubalcaba, 2021. "How Governance Paradigms and Other Drivers Affect Public Managers’ Use of Innovation Practices. A PLS-SEM Analysis and Model," Mathematics, MDPI, vol. 9(9), pages 1-28, May.
  42. Bloch, Carter & Bugge, Markus M., 2013. "Public sector innovation—From theory to measurement," Structural Change and Economic Dynamics, Elsevier, vol. 27(C), pages 133-145.
  43. Samul Joanna & Skapska Elzbieta & Pankov Dmitrij, 2019. "Employees’ Competences in Knowledge-Intensive Business Sector – Comparative Analysis in Two Cee Countries," Studia Universitatis Babeș-Bolyai Oeconomica, Sciendo, vol. 64(1), pages 3-15, April.
  44. Roberto Camagni & Roberta Capello & Camilla Lenzi & Giovanni Perucca, 2023. "Urban crisis vs. urban success in the era of 4.0 technologies: Baumol's model revisited," Papers in Regional Science, Wiley Blackwell, vol. 102(3), pages 589-612, June.
  45. Valerio Elia & Maria Grazia Gnoni & Fabiana Tornese, 2019. "Exploring the Benefits of Productization in the Utilities Sector," Sustainability, MDPI, vol. 11(20), pages 1-11, October.
  46. Veronika Bumberová & František Milichovský, 2019. "Sustainability Development of Knowledge-Intensive Business Services: Strategic Actions and Business Performance," Sustainability, MDPI, vol. 11(18), pages 1-19, September.
  47. Gyurácz-Németh, Petra & Horn, Nikolett & Friedrich, Nóra, 2015. "Identifying the Best Innovation Behaviour Hotel in the Balaton Region of Hungary," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2015), Kotor, Montengero, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Kotor, Montengero, 10-11 September 2015, pages 35-42, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
  48. Giulio Maggiore & Alfonso Morvillo, 2015. "L?innovazione nei servizi pubblici: un caso nel settore sanitario," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 127-153.
  49. Silvia Cruz & Faïz Gallouj & Sônia Paulino, 2013. "Innovation in Local Public Services -the Solid Waste Sector from the perspective of Clean Development Mechanism landfill projects," Post-Print halshs-01133824, HAL.
  50. Alberto Peralta & Luis Rubalcaba, 2021. "A Metagovernance Model of Innovation Networks in the Health and Social Services Using a Neo-Schumpeterian Framework," IJERPH, MDPI, vol. 18(11), pages 1-23, June.
  51. Muafi & Olivia Fachrunnisa & Yuni Siswanti & Zainal Mustofa Qadri & Dwipraptono Agus Harjito, 2019. "Empowering Leadership and Individual Readiness to Change: the Role of People Dimension and Work Method," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 10(4), pages 1515-1535, December.
  52. Xiangxuan XU, 2017. "The Contextual Dynamics of Internet of Things Applications in Smart Public Bike Sharing Services," Chinese Journal of Urban and Environmental Studies (CJUES), World Scientific Publishing Co. Pte. Ltd., vol. 5(02), pages 1-20, June.
  53. Gianluca Misuraca & Csaba Kucsera & Giulio Pasi & Dimitri Gagliardi & Fabienne Abadie, 2017. "Mapping and Analysis of ICT-enabled Social Innovation initiatives promoting social investment across the EU: IESI Knowledge Map 2016," JRC Research Reports JRC105556, Joint Research Centre.
  54. Alberto Peralta & Luis Rubalcaba, 2021. "Collaborative Service Innovation: A Quantitative Analysis of Innovation Networks in a Multisectoral Setting," Mathematics, MDPI, vol. 9(11), pages 1-26, June.
  55. M. Isabel Sanchez-Hernandez & Juan José Maldonado-Briegas & Ramón Sanguino & Ascensión Barroso & M. Cristina Barriuso, 2021. "Users’ Perceptions of Local Public Water and Waste Services: A Case Study for Sustainable Development," Energies, MDPI, vol. 14(11), pages 1-17, May.
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