IDEAS home Printed from https://ideas.repec.org/a/eee/techno/v129y2024ics0166497223001888.html
   My bibliography  Save this article

The effects of innovations on peruvian companies’ sales: The mediating role of KIBS

Author

Listed:
  • Seclen-Luna, Jean Pierre
  • Alvarez Salazar, Jubalt
  • Cancino, Christian A.
  • Schmitt, Valentina

Abstract

Companies increasingly embrace open business-to-business innovation. In this context, knowledge-intensive business services (KIBS) play a crucial role as they can provide services and know-how to companies. As comparisons of digital innovation in Latin American companies are scarce, a more in-depth study is required of the role that KIBS plays in their digital innovation. This study therefore investigates the impact of KIBS and the implementation of innovations, including digital ones, on the sales of companies. Utilizing a Partial Least Squares Structural Equation Modelling (PLS-SEM), we scrutinize data from 959 companies in Peru. The findings reveal that internally implemented innovations do not have a statistically significant direct effect on sales. However, outsourcing KIBS emerges as a positive mediator in this relationship. Specifically, we find that companies that subcontract those services are more likely to implement innovations and to achieve a positive impact on their sales in the short-term. Despite the opportunities that digital innovation brings, its direct effect on companies’ sales still needs to be improved, especially for manufacturing companies.

Suggested Citation

  • Seclen-Luna, Jean Pierre & Alvarez Salazar, Jubalt & Cancino, Christian A. & Schmitt, Valentina, 2024. "The effects of innovations on peruvian companies’ sales: The mediating role of KIBS," Technovation, Elsevier, vol. 129(C).
    • Handle: RePEc:eee:techno:v:129:y:2024:i:c:s0166497223001888
    DOI: 10.1016/j.technovation.2023.102877
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0166497223001888
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.technovation.2023.102877?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Rodriguez, Mercedes & Doloreux, David & Shearmur, Richard, 2017. "Variety in external knowledge sourcing and innovation novelty: Evidence from the KIBS sector in Spain," Technovation, Elsevier, vol. 68(C), pages 35-43.
    2. Arranz, N. & Arroyabe, M.F. & Li, Jun & de Arroyabe, J.C. Fernandez, 2019. "An integrated model of organisational innovation and firm performance: Generation, persistence and complementarity," Journal of Business Research, Elsevier, vol. 105(C), pages 270-282.
    3. Howells, Jeremy, 2006. "Intermediation and the role of intermediaries in innovation," Research Policy, Elsevier, vol. 35(5), pages 715-728, June.
    4. Heredia Pérez, Jorge A. & Geldes, Cristian & Kunc, Martin H. & Flores, Alejandro, 2019. "New approach to the innovation process in emerging economies: The manufacturing sector case in Chile and Peru," Technovation, Elsevier, vol. 79(C), pages 35-55.
    5. Youngjin Yoo & Richard J. Boland & Kalle Lyytinen & Ann Majchrzak, 2012. "Organizing for Innovation in the Digitized World," Organization Science, INFORMS, vol. 23(5), pages 1398-1408, October.
    6. Sestino, Andrea & Prete, Maria Irene & Piper, Luigi & Guido, Gianluigi, 2020. "Internet of Things and Big Data as enablers for business digitalization strategies," Technovation, Elsevier, vol. 98(C).
    7. Christian Nitzl, 2016. "The use of partial least squares structural equation modelling (PLS-SEM) in management accounting research: Directions for future theory development," Journal of Accounting Literature, Emerald Group Publishing Limited, vol. 37(1), pages 19-35, October.
    8. Zobel, Ann-Kristin & Lokshin, Boris & Hagedoorn, John, 2017. "Formal and informal appropriation mechanisms: The role of openness and innovativeness," Technovation, Elsevier, vol. 59(C), pages 44-54.
    9. Audretsch, B. David & Belitski, Maksim, 2023. "The limits to open innovation and its impact on innovation performance," Technovation, Elsevier, vol. 119(C).
    10. Djellal, Faridah & Gallouj, Faïz & Miles, Ian, 2013. "Two decades of research on innovation in services: Which place for public services?," Structural Change and Economic Dynamics, Elsevier, vol. 27(C), pages 98-117.
    11. Ian Miles & Veronika Belousova & Nikolay Chichkanov & Zhaklin Krayushkina, 2021. "The Impact of the Coronacrisis on KIBS Sector," Foresight and STI Governance (Foresight-Russia till No. 3/2015), National Research University Higher School of Economics, vol. 15(1), pages 6-18.
    12. Castellacci, Fulvio, 2008. "Technological paradigms, regimes and trajectories: Manufacturing and service industries in a new taxonomy of sectoral patterns of innovation," Research Policy, Elsevier, vol. 37(6-7), pages 978-994, July.
    13. Jean Pierre Seclen & Jon Barrutia, 2018. "KIBS and innovation in machine tool manufacturers. Evidence from the Basque Country," International Journal of Business Environment, Inderscience Enterprises Ltd, vol. 10(2), pages 112-131.
    14. Richard Shearmur & David Doloreux, 2019. "KIBS as both innovators and knowledge intermediaries in the innovation process: Intermediation as a contingent role," Papers in Regional Science, Wiley Blackwell, vol. 98(1), pages 191-209, February.
    15. Ribeiro-Navarrete, Samuel & Botella-Carrubi, Dolores & Palacios-Marqués, Daniel & Orero-Blat, Maria, 2021. "The effect of digitalization on business performance: An applied study of KIBS," Journal of Business Research, Elsevier, vol. 126(C), pages 319-326.
    16. Jaegul Lee & Nicholas Berente, 2012. "Digital Innovation and the Division of Innovative Labor: Digital Controls in the Automotive Industry," Organization Science, INFORMS, vol. 23(5), pages 1428-1447, October.
    17. Pina, Katia & Tether, Bruce S., 2016. "Towards understanding variety in knowledge intensive business services by distinguishing their knowledge bases," Research Policy, Elsevier, vol. 45(2), pages 401-413.
    18. Rossi, Federica & Caloffi, Annalisa & Colovic, Ana & Russo, Margherita, 2022. "New business models for public innovation intermediaries supporting emerging innovation systems: The case of the Internet of Things," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
    19. Caloffi, Annalisa & Colovic, Ana & Rizzoli, Valentina & Rossi, Federica, 2023. "Innovation intermediaries' types and functions: A computational analysis of the literature," Technological Forecasting and Social Change, Elsevier, vol. 189(C).
    20. Juliana Gonçalves Taveira & Eduardo Gonçalves & Ricardo Da Silva Freguglia, 2019. "The missing link between innovation and performance in Brazilian firms: a panel data approach," Applied Economics, Taylor & Francis Journals, vol. 51(33), pages 3632-3649, July.
    21. Daria Ciriaci & Daniela Palma, 2016. "Structural change and blurred sectoral boundaries: assessing the extent to which knowledge-intensive business services satisfy manufacturing final demand in Western countries," Economic Systems Research, Taylor & Francis Journals, vol. 28(1), pages 55-77, March.
    22. Vinit Parida & David Sjödin & Wiebke Reim, 2019. "Reviewing Literature on Digitalization, Business Model Innovation, and Sustainable Industry: Past Achievements and Future Promises," Sustainability, MDPI, vol. 11(2), pages 1-18, January.
    23. André Hanelt & René Bohnsack & David Marz & Cláudia Antunes Marante, 2021. "A Systematic Review of the Literature on Digital Transformation: Insights and Implications for Strategy and Organizational Change," Journal of Management Studies, Wiley Blackwell, vol. 58(5), pages 1159-1197, July.
    24. Jorge Isaías Martínez-Lobatón & Jean Pierre Seclen-Luna, 2023. "Assessing the New Product Development Process activities in Peruvian medium-sized manufacturing companies," Estudios Gerenciales, Universidad Icesi, vol. 39(166), pages 2-10, March.
    25. Sarstedt, Marko & Hair, Joseph F. & Ringle, Christian M. & Thiele, Kai O. & Gudergan, Siegfried P., 2016. "Estimation issues with PLS and CBSEM: Where the bias lies!," Journal of Business Research, Elsevier, vol. 69(10), pages 3998-4010.
    26. Streukens, Sandra & Leroi-Werelds, Sara, 2016. "Bootstrapping and PLS-SEM: A step-by-step guide to get more out of your bootstrap results," European Management Journal, Elsevier, vol. 34(6), pages 618-632.
    27. Liu, Yang & Dong, Jiuyu & Ying, Ying & Jiao, Hao, 2021. "Status and digital innovation: A middle-status conformity perspective," Technological Forecasting and Social Change, Elsevier, vol. 168(C).
    28. Dash, Ganesh & Paul, Justin, 2021. "CB-SEM vs PLS-SEM methods for research in social sciences and technology forecasting," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
    29. Jean Pierre Seclen-Luna & Pablo Moya-Fernandez & Christian A. Cancino, 2023. "Innovation and performance in Peruvian manufacturing firms: does R&D play a role?," RAUSP Management Journal, Emerald Group Publishing Limited, vol. 58(2), pages 143-161, April.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Talaei-Khoei, Amir & Yang, Alan T. & Masialeti, Masialeti, 2024. "How does incorporating ChatGPT within a firm reinforce agility-mediated performance? The moderating role of innovation infusion and firms’ ethical identity," Technovation, Elsevier, vol. 132(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Liu, Yang & Dong, Jiuyu & Mei, Liang & Shen, Rui, 2023. "Digital innovation and performance of manufacturing firms: An affordance perspective," Technovation, Elsevier, vol. 119(C).
    2. Pablo J. Moya-Fernández & Jean Pierre Seclen-Luna, 2024. "Evaluating the Effects of Information Sources on Innovation Outcomes: Are There Differences between KIBS and Manufacturing Firms from a Latin America Country?," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(1), pages 4024-4055, March.
    3. Howells, Jeremy, 2024. "Innovation intermediaries in a digital paradigm: A theoretical perspective," Technovation, Elsevier, vol. 129(C).
    4. Li, Haitong & Lu, Lanting & Lin, Ziang & Meng, Tianze, 2024. "Digital innovation and corporate social responsibility performance: Evidence from firms' digital patents," Technological Forecasting and Social Change, Elsevier, vol. 207(C).
    5. Seungil Yum, 2019. "The interaction between knowledge-intensive business services and urban economy," The Annals of Regional Science, Springer;Western Regional Science Association, vol. 63(1), pages 53-83, August.
    6. Zahid Sarwar & Jingmei Gao & Adnan Khan, 2024. "Nexus of digital platforms, innovation capability, and strategic alignment to enhance innovation performance in the Asia Pacific region: a dynamic capability perspective," Asia Pacific Journal of Management, Springer, vol. 41(2), pages 867-901, June.
    7. Holland, Claire & McCarthy, Adam & Ferri, Priscila & Shapira, Philip, 2024. "Innovation intermediaries at the convergence of digital technologies, sustainability, and governance: A case study of AI-enabled engineering biology," Technovation, Elsevier, vol. 129(C).
    8. Ding, Yibing & Li, Jing & Song, Yang & Sahut, Jean-Michel, 2024. "How does the cross-border M&A network affect digital innovation? Empirical evidence from Chinese listed companies," Research in International Business and Finance, Elsevier, vol. 70(PB).
    9. Raja, Jawwad Z. & Neufang, Isabelle Fabienne & Frandsen, Thomas & Gölgeci, Ismail, 2024. "Working through frame incongruences: A process perspective on (re)framing for digital servitization," Technovation, Elsevier, vol. 129(C).
    10. Caloffi, Annalisa & Colovic, Ana & Rizzoli, Valentina & Rossi, Federica, 2023. "Innovation intermediaries' types and functions: A computational analysis of the literature," Technological Forecasting and Social Change, Elsevier, vol. 189(C).
    11. Williams, Christopher & van Triest, Sander, 2023. "Understanding performance in professional services for innovation intermediation: Technology consultants vs. management consultants," Technovation, Elsevier, vol. 126(C).
    12. Berkowitz, Heloise & Souchaud, Antoine, 2024. "Filling successive technologically-induced governance gaps: Meta-organizations as regulatory innovation intermediaries," Technovation, Elsevier, vol. 129(C).
    13. Lee, Hsing-fen & Miozzo, Marcela, 2019. "Which types of knowledge-intensive business services firms collaborate with universities for innovation?," Research Policy, Elsevier, vol. 48(7), pages 1633-1646.
    14. Daniel Feser, 2023. "Innovation intermediaries revised: a systematic literature review on innovation intermediaries’ role for knowledge sharing," Review of Managerial Science, Springer, vol. 17(5), pages 1827-1862, July.
    15. Doloreux, David & Turkina, Ekaterina, 2023. "Intermediaries in regional innovation systems: An historical event-based analysis applied to AI industry in Montreal," Technology in Society, Elsevier, vol. 72(C).
    16. Lei Guo & Luying Xu, 2021. "The Effects of Digital Transformation on Firm Performance: Evidence from China’s Manufacturing Sector," Sustainability, MDPI, vol. 13(22), pages 1-18, November.
    17. Kautish, Pradeep & Paço, Arminda & Thaichon, Park, 2022. "Sustainable consumption and plastic packaging: Relationships among product involvement, perceived marketplace influence and choice behavior," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
    18. Alfiero, Simona & Battisti, Enrico & Ηadjielias, Elias, 2022. "Black box technology, usage-based insurance, and prediction of purchase behavior: Evidence from the auto insurance sector," Technological Forecasting and Social Change, Elsevier, vol. 183(C).
    19. Panos Constantinides & Ola Henfridsson & Geoffrey G. Parker, 2018. "Introduction—Platforms and Infrastructures in the Digital Age," Information Systems Research, INFORMS, vol. 29(2), pages 381-400, June.
    20. Kroh, Julia & Globocnik, Dietfried & Schultz, Carsten & Holdhof, Frederike & Salomo, Søren, 2024. "Micro-foundations of digital innovation capability – A mixed method approach to develop and validate a multi-dimensional measurement instrument," Technological Forecasting and Social Change, Elsevier, vol. 198(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:techno:v:129:y:2024:i:c:s0166497223001888. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.sciencedirect.com/science/journal/01664972 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.