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What is co-creation? An interactional creation framework and its implications for value creation

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  1. Rifat Sharmelly & Anton Klarin, 2021. "Customer Value Creation for the Emerging Market Middle Class: Perspectives from Case Studies in India," JRFM, MDPI, vol. 14(10), pages 1-18, September.
  2. Katri-Liis Lepik & Merle Krigul, 2021. "Expectations and Needs of Estonian Health Sector SMEs from Living Labs in an International Context," Sustainability, MDPI, vol. 13(5), pages 1-13, March.
  3. Marcus Grieger & André Ludwig, 2019. "On the move towards customer-centric business models in the automotive industry - a conceptual reference framework of shared automotive service systems," Electronic Markets, Springer;IIM University of St. Gallen, vol. 29(3), pages 473-500, September.
  4. He, Jiaxun & Zhang, Shuang, 2022. "How digitalized interactive platforms create new value for customers by integrating B2B and B2C models? An empirical study in China," Journal of Business Research, Elsevier, vol. 142(C), pages 694-706.
  5. Santarsiero, Francesco & Schiuma, Giovanni & Carlucci, Daniela & Helander, Nina, 2023. "Digital transformation in healthcare organisations: The role of innovation labs," Technovation, Elsevier, vol. 122(C).
  6. Elena Malakhatka & Liridona Sopjani & Per Lundqvist, 2021. "Co-Creating Service Concepts for the Built Environment Based on the End-User’s Daily Activities Analysis: KTH Live-in-Lab Explorative Case Study," Sustainability, MDPI, vol. 13(4), pages 1-22, February.
  7. Riedmeier, Julia & Kreuzer, Maria, 2022. "Me versus we: The role of luxury brand managers in times of co-creation," Journal of Business Research, Elsevier, vol. 145(C), pages 240-252.
  8. Bamel, Umesh & Talwar, Shalini & Pereira, Vijay & Corazza, Laura & Dhir, Amandeep, 2023. "Disruptive digital innovations in healthcare: Knowing the past and anticipating the future," Technovation, Elsevier, vol. 125(C).
  9. Carole Charbonnel, 2022. "Value Co-Creation As A Marketing Practice: Performance And Firm-level Antecedents," Post-Print hal-03622950, HAL.
  10. Ruokolainen, Jari & Nätti, Satu & Juutinen, Milla & Puustinen, Juha & Holm, Anu & Vehkaoja, Antti & Nieminen, Hannu, 2023. "Digital healthcare platform ecosystem design: A case study of an ecosystem for Parkinson's disease patients," Technovation, Elsevier, vol. 120(C).
  11. Siebold, Nicole & Oelrich, Sebastian & Roche, Olivier P., 2023. "“I Am Your Partner, Am I Not?” An inquiry into stakeholder inclusion in platform organizations in times of crisis," Journal of Business Research, Elsevier, vol. 160(C).
  12. Essamri, Azzouz & McKechnie, Sally & Winklhofer, Heidi, 2019. "Co-creating corporate brand identity with online brand communities: A managerial perspective," Journal of Business Research, Elsevier, vol. 96(C), pages 366-375.
  13. Salgado, Stéphane & Hemonnet-Goujot, Aurelie & Henard, David H. & de Barnier, Virginie, 2020. "The dynamics of innovation contest experience: An integrated framework from the customer’s perspective," Journal of Business Research, Elsevier, vol. 117(C), pages 29-43.
  14. Bożena Ryszawska & Magdalena Rozwadowska & Roksana Ulatowska & Marcin Pierzchała & Piotr Szymański, 2021. "The Power of Co-Creation in the Energy Transition—DART Model in Citizen Energy Communities Projects," Energies, MDPI, vol. 14(17), pages 1-29, August.
  15. Loureiro, Sandra Maria Correia & Romero, Jaime & Bilro, Ricardo Godinho, 2020. "Stakeholder engagement in co-creation processes for innovation: A systematic literature review and case study," Journal of Business Research, Elsevier, vol. 119(C), pages 388-409.
  16. Linda D. Hollebeek & Moira K. Clark & Wafa Hammedi & René Arvola, 2021. "Cocreated brand value: theoretical model and propositions," Journal of Brand Management, Palgrave Macmillan, vol. 28(4), pages 413-428, July.
  17. Glenda Galeotti, 2020. "Educazione degli adulti e innovazione sociale. Il contributo delle professioni educative e formative alla costruzione di un?Europa resiliente," QUADERNI DI ECONOMIA DEL LAVORO, FrancoAngeli Editore, vol. 2020(112), pages 215-228.
  18. Fiona Maria Schweitzer & Matthias Handrich & Sven Heidenreich, 2019. "Digital Transformation In The New Product Development Process: The Role Of It-Enabled Plm Systems For Relational, Structural, And Npd Performance," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 23(07), pages 1-34, October.
  19. Jia, Yibo & Su, Jingqin & Cui, Li & Wu, Lin & Hua Tan, Kim, 2023. "Platform business model innovation in the digitalization era: A “driver-process-result” perspective," Journal of Business Research, Elsevier, vol. 160(C).
  20. Delpechitre, Duleeep & Beeler-Connelly, Lisa L. & Chaker, Nawar N., 2018. "Customer value co-creation behavior: A dyadic exploration of the influence of salesperson emotional intelligence on customer participation and citizenship behavior," Journal of Business Research, Elsevier, vol. 92(C), pages 9-24.
  21. Barbara Neuhofer & Bianca Magnus & Krzysztof Celuch, 2021. "The impact of artificial intelligence on event experiences: a scenario technique approach," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(3), pages 601-617, September.
  22. Weijia Kong & Yunfei Shao & Simeng Wang & Wei Yan & Yawen Liu, 2024. "The Implications of the Spillover Effect Related to Green Co-Creation in a Supply Chain," Sustainability, MDPI, vol. 16(9), pages 1-21, April.
  23. Madhavan, Naveen & White, Gareth R.T. & Jones, Paul, 2023. "Identifying the value of a clinical information system during the COVID-19 pandemic," Technovation, Elsevier, vol. 120(C).
  24. Peng, Hui & Lu, Yaobin & Gupta, Sumeet, 2023. "Promoting value emergence through digital platform ecosystems: Perspectives on resource integration in China," Technological Forecasting and Social Change, Elsevier, vol. 189(C).
  25. Kyungwon Lee & Can Uslay & Sengun Yeniyurt, 2023. "An empirical examination of consumer co-creation process," Marketing Letters, Springer, vol. 34(2), pages 205-222, June.
  26. Zhang, Xi & Wei, Xin & Zhang, Te & Tan, Yahe & Xu, Dongming & Ordóñez de Pablos, Patricia, 2023. "How platform-based internet hospital innovation affects doctors’ active stress coping efforts: The conservation of resource theory perspective," Technovation, Elsevier, vol. 121(C).
  27. Xin Li & Xiujuan Tian, 2022. "Research on SMEs’ Reputation Mechanism and Default Risk Based on Investors’ Financial Participation," Sustainability, MDPI, vol. 14(21), pages 1-17, November.
  28. Fernandes, Josi & Mason, Katy & Chakrabarti, Ronika, 2019. "Managing to make market agencements: The temporally bound elements of stigma in favelas," Journal of Business Research, Elsevier, vol. 95(C), pages 128-142.
  29. Schweitzer, Fiona & Mai, Robert, 2022. "Does one rotten apple always spoil the barrel? The role of perceptions of empowerment when consumers observe destructive others in online co-creation activities," Journal of Business Research, Elsevier, vol. 152(C), pages 436-446.
  30. Bonnie Simpson & Jennifer L. Robertson & Katherine White, 2020. "How Co-creation Increases Employee Corporate Social Responsibility and Organizational Engagement: The Moderating Role of Self-Construal," Journal of Business Ethics, Springer, vol. 166(2), pages 331-350, October.
  31. Alceu Souza & Ariane Maria Machado de Oliveira & Dayla Karolina Fossile & Emmanuel Óguchi Ogu & Luciano Luiz Dalazen & Claudimar Pereira da Veiga, 2020. "Business Plan Analysis Using Multi-Index Methodology: Expectations of Return and Perceived Risks," SAGE Open, , vol. 10(1), pages 21582440199, January.
  32. Hack-Polay, Dieu & Mahmoud, Ali B. & Ikafa, Irene & Rahman, Mahfuzur & Kordowicz, Maria & Verde, Juan Manuel, 2023. "Steering resilience in nursing practice: Examining the impact of digital innovations and enhanced emotional training on nurse competencies," Technovation, Elsevier, vol. 120(C).
  33. Kuk, George & Schaarschmidt, Mario & Homscheid, Dirk, 2024. "All of the same breed? A networking perspective of private-collective innovation," Journal of Business Research, Elsevier, vol. 172(C).
  34. Sohag, Kazi & Shams, S.M. Riad & Gainetdinova, Anna & Nappo, Fabio, 2023. "Frequency connectedness and cross-quantile dependence among medicare, medicine prices and health-tech equity," Technovation, Elsevier, vol. 120(C).
  35. Spanò, Rosanna & Massaro, Maurizio & Iacuzzi, Silvia, 2023. "Blockchain for value creation in the healthcare sector," Technovation, Elsevier, vol. 120(C).
  36. Vrontis, Demetris & Basile, Gianpaolo & Simona Andreano, M. & Mazzitelli, Andrea & Papasolomou, Ioanna, 2020. "The profile of innovation driven Italian SMEs and the relationship between the firms’ networking abilities and dynamic capabilities," Journal of Business Research, Elsevier, vol. 114(C), pages 313-324.
  37. Carla Rossi, 2021. "Organizational Challenges of Online Customer Co-Creation for Innovation: A Middle-Managers’ Perspective in the Italian Food Context," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 13(1), pages 1-42, February.
  38. Alharmoodi, Ahmed Abdulla & Khan, Mehmood & Mertzanis, Charilaos & Gupta, Shivam & Mikalef, Patrick & Parida, Vinit, 2024. "Co-creation and critical factors for the development of an efficient public e-tourism system," Journal of Business Research, Elsevier, vol. 174(C).
  39. Lu Sun & Hui He & Chengyi Yue & Wenmin Lin, 2024. "Unleashing Competitive Edge in the Digital Era: Exploring Information Interaction Capabilities of Emerging Smart Manufacturing Enterprises," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(3), pages 10853-10897, September.
  40. Hadjielias, Elias & Christofi, Michael & Christou, Prokopis & Hadjielia Drotarova, Maria, 2022. "Digitalization, agility, and customer value in tourism," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
  41. Nathalie Peña-García & Mauricio Losada-Otálora & Jorge Juliao-Rossi & Augusto Rodríguez-Orejuela, 2021. "Co-Creation of Value and Customer Experience: An Application in Online Banking," Sustainability, MDPI, vol. 13(18), pages 1-14, September.
  42. Christou, Prokopis & Hadjielias, Elias & Simillidou, Aspasia & Kvasova, Olga, 2023. "The use of intelligent automation as a form of digital transformation in tourism: Towards a hybrid experiential offering," Journal of Business Research, Elsevier, vol. 155(PB).
  43. Bojan Morić Milovanović & Mirjana Grčić Fabić & Vjekoslav Bratić, 2023. "Strategic Approach to Configurational Analysis of Entrepreneurial Orientation, Strategic Networking, and SME Performance within Emerging Markets of Selected Southeast European Countries," Administrative Sciences, MDPI, vol. 13(2), pages 1-19, February.
  44. Chaudhuri, Atanu & Naseraldin, Hussein & Narayanamurthy, Gopalakrishnan, 2023. "Healthcare 3D printing service innovation: Resources and capabilities for value Co-creation," Technovation, Elsevier, vol. 121(C).
  45. Cecilia Avila-Garzon & Jorge Bacca-Acosta, 2024. "Thirty Years of Research and Methodologies in Value Co-Creation and Co-Design," Sustainability, MDPI, vol. 16(6), pages 1-28, March.
  46. Satish Nambisan & Shaker A. Zahra & Yadong Luo, 2019. "Global platforms and ecosystems: Implications for international business theories," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 50(9), pages 1464-1486, December.
  47. Hou, Hong & Shi, Yongjiang, 2021. "Ecosystem-as-structure and ecosystem-as-coevolution: A constructive examination," Technovation, Elsevier, vol. 100(C).
  48. Liu, He & Li, Xuerong & Wang, Shouyang, 2021. "A bibliometric analysis of 30 years of platform research: Developing the research agenda for platforms, the associated technologies and social impacts," Technological Forecasting and Social Change, Elsevier, vol. 169(C).
  49. Yong Xiang & Yunhui Ma & Meiling Ji & Yangyang Su, 2024. "Interconnected Knowledge: Examining the Evolution of Graduate Student Innovation Ecosystems," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(3), pages 14036-14075, September.
  50. Syrjälä, Henna & Kauppinen-Räisänen, Hannele & Luomala, Harri T. & Joelsson, Tapani N. & Könnölä, Kaisa & Mäkilä, Tuomas, 2020. "Gamified package: Consumer insights into multidimensional brand engagement," Journal of Business Research, Elsevier, vol. 119(C), pages 423-434.
  51. Secundo, Giustina & Rippa, Pierluigi & Cerchione, Roberto, 2020. "Digital Academic Entrepreneurship: A structured literature review and avenue for a research agenda," Technological Forecasting and Social Change, Elsevier, vol. 157(C).
  52. Nguyen Anh Khoa Dam & Thang Le Dinh & William Menvielle, 2021. "Towards a Conceptual Framework for Customer Intelligence in the Era of Big Data," International Journal of Intelligent Information Technologies (IJIIT), IGI Global, vol. 17(4), pages 1-17, October.
  53. Dal Mas, Francesca & Massaro, Maurizio & Rippa, Pierluigi & Secundo, Giustina, 2023. "The challenges of digital transformation in healthcare: An interdisciplinary literature review, framework, and future research agenda," Technovation, Elsevier, vol. 123(C).
  54. Piepponen, Amanda & Ritala, Paavo & Keränen, Joona & Maijanen, Päivi, 2022. "Digital transformation of the value proposition: A single case study in the media industry," Journal of Business Research, Elsevier, vol. 150(C), pages 311-325.
  55. Anthony Okoeguale, 2023. "Brand Value Co-creation Revisited: A Critical Review of Studies," Academic Journal of Interdisciplinary Studies, Richtmann Publishing Ltd, vol. 12, March.
  56. He Huang, 2019. "How Does Information Transmission Influence the Value Creation Capability of a Digital Ecosystem? An Empirical Study of the Crypto-Digital Ecosystem Ethereum," Sustainability, MDPI, vol. 11(19), pages 1-16, September.
  57. Lalicic, Lidija & Weismayer, Christian, 2021. "Consumers’ reasons and perceived value co-creation of using artificial intelligence-enabled travel service agents," Journal of Business Research, Elsevier, vol. 129(C), pages 891-901.
  58. Yu Sun & Xiaobo Xu & Haiqing Yu & Hecheng Wang, 2022. "Impact of value co‐creation in the artificial intelligence innovation ecosystem on competitive advantage and innovation intelligibility," Systems Research and Behavioral Science, Wiley Blackwell, vol. 39(3), pages 474-488, May.
  59. Roberto Bruni & Annarita Colamatteo & Evgenia Nekhoda, 2021. "Governing Territories in Turbulence with Advanced Marketing Frameworks," International Journal of Business and Management, Canadian Center of Science and Education, vol. 16(1), pages 1-79, August.
  60. Bo Liu & Yun-Fei Shao & Guowei Liu & Debing Ni, 2022. "An Evolutionary Analysis of Relational Governance in an Innovation Ecosystem," SAGE Open, , vol. 12(2), pages 21582440221, April.
  61. Xiaoli Wang & Ying Gu & Mahmood Ahmad & Chaokai Xue, 2022. "The Impact of Digital Capability on Manufacturing Company Performance," Sustainability, MDPI, vol. 14(10), pages 1-24, May.
  62. GARDZIULEVIČIENĖ Laura & RAIŠYS Simonas Juozapas & RAIŠIENĖ Agota Giedrė, 2022. "Drivers Fostering Citizens to Participate in Co-Creation Process for Public Service Quality," Management of Organizations: Systematic Research, Sciendo, vol. 88(1), pages 55-68, December.
  63. Marion D. Driessen-Willems & Nina H. M. Bartelink & Kathelijne M. H. H. Bessems & Stef P. J. Kremers & Conny Kintzen & Patricia van Assema, 2021. "Co-Creation Approach with Action-Oriented Research Methods to Strengthen “Krachtvoer”; A School-Based Programme to Enhance Healthy Nutrition in Adolescents," IJERPH, MDPI, vol. 18(15), pages 1-12, July.
  64. C. K. Bruce Wan & Kenny K. N. Chow & Cees J. P. M. de Bont & Paul Hekkert, 2020. "Finding synergy between oral and visual narratives on memorable and meaningful tourism experiences," Information Technology & Tourism, Springer, vol. 22(1), pages 107-130, March.
  65. Marcelo Royo-Vela & Grzegorz Leszczyński & Mariell Velasquez-Serrano, 2022. "Sustainable Value Co-Production and Co-Creation in Virtual Reality: An Exploratory Research on Business-to-Business Interactions," Sustainability, MDPI, vol. 14(13), pages 1-16, June.
  66. Rintamäki, Timo & Saarijärvi, Hannu, 2021. "An integrative framework for managing customer value propositions," Journal of Business Research, Elsevier, vol. 134(C), pages 754-764.
  67. Chakraborty, Debarun & Paul, Justin, 2023. "Healthcare apps’ purchase intention: A consumption values perspective," Technovation, Elsevier, vol. 120(C).
  68. Riad Shams, S.M. & Vrontis, Demetris & Chaudhuri, Ranjan & Chavan, Gitesh & Czinkota, Michael R., 2020. "Stakeholder engagement for innovation management and entrepreneurial development: A meta-analysis," Journal of Business Research, Elsevier, vol. 119(C), pages 67-86.
  69. Taewon Suh & Sang Bong Lee, 2023. "Configuring managerial factors to enhance omnichannel experience and customer engagement behaviors for a solid loyalty loop," Electronic Commerce Research, Springer, vol. 23(3), pages 1591-1619, September.
  70. Chien-Hsing Wu & Chuan-Chun Wu, 2019. "Determinants of Social Community Value Creation: An Exploratory Empirical Study," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 18(04), pages 1-26, December.
  71. Apostolidis, Chrysostomos & Devine, Anthony & Jabbar, Abdul, 2022. "From chalk to clicks – The impact of (rapid) technology adoption on employee emotions in the higher education sector," Technological Forecasting and Social Change, Elsevier, vol. 182(C).
  72. Nudurupati, Sai S. & Garengo, Patrizia & Bititci, Umit S., 2021. "Impact of the changing business environment on performance measurement and management practices," International Journal of Production Economics, Elsevier, vol. 232(C).
  73. J. Stier & S. E. Smit, 2021. "Co-creation as an innovative setting to improve the uptake of scientific knowledge: overcoming obstacles, understanding considerations and applying enablers to improve scientific impact in society," Journal of Innovation and Entrepreneurship, Springer, vol. 10(1), pages 1-14, December.
  74. Prior, Daniel D. & Keränen, Joona, 2020. "Revisiting contemporary issues in B2B marketing: It's not just about artificial intelligence," Australasian marketing journal, Elsevier, vol. 28(2), pages 83-89.
  75. Esi A. Elliot & Russell Adams & Ernest Kafui Kwasi Tsetse, 2023. "Customer Value Co-Creation: Environmental Sustainability as a Tourist Experience," Sustainability, MDPI, vol. 15(13), pages 1-16, July.
  76. Leone, Daniele & Schiavone, Francesco & Appio, Francesco Paolo & Chiao, Benjamin, 2021. "How does artificial intelligence enable and enhance value co-creation in industrial markets? An exploratory case study in the healthcare ecosystem," Journal of Business Research, Elsevier, vol. 129(C), pages 849-859.
  77. Josep Lladós-Masllorens & Antoni Meseguer-Artola & Inma Rodríguez-Ardura, 2020. "Understanding Peer-to-Peer, Two-Sided Digital Marketplaces: Pricing Lessons from Airbnb in Barcelona," Sustainability, MDPI, vol. 12(13), pages 1-19, June.
  78. Hsin-Hui Chou & Chao-Chin Huang & Pei-Yun Tu, 2023. "Towards becoming a service-dominant enterprise: an actor engagement perspective," Service Business, Springer;Pan-Pacific Business Association, vol. 17(2), pages 607-632, June.
  79. Sengupta, Pooja & Biswas, Baidyanath & Kumar, Ajay & Shankar, Ravi & Gupta, Shivam, 2021. "Examining the predictors of successful Airbnb bookings with Hurdle models: Evidence from Europe, Australia, USA and Asia-Pacific cities," Journal of Business Research, Elsevier, vol. 137(C), pages 538-554.
  80. Pedro Borges & Mário Franco & Amélia Carvalho & Carlos Machado dos Santos & Margarida Rodrigues & Galvão Meirinhos & Rui Silva, 2022. "University-Industry Cooperation: A Peer-Reviewed Bibliometric Analysis," Economies, MDPI, vol. 10(10), pages 1-23, October.
  81. Siano, Alfonso & Vollero, Agostino & Bertolini, Alessandra, 2022. "From brand control to brand co-creation: An integrated framework of brand paradigms and emerging brand perspectives," Journal of Business Research, Elsevier, vol. 152(C), pages 372-386.
  82. Azlina Mohamad & Adriana Mohd Rizal & Suzilawati Kamarudin & Musli Sahimi, 2022. "Exploring the Co-Creation of Small and Medium Enterprises, and Service Providers Enabled by Digital Interactive Platforms for Internationalization: A Case Study in Malaysia," Sustainability, MDPI, vol. 14(23), pages 1-24, December.
  83. Eric Stevens & Ronald Boucher, 2020. "Designing Co-Creation Platforms: The Case of Configurators Toolkits," Post-Print hal-02872485, HAL.
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