IDEAS home Printed from https://ideas.repec.org/a/eee/techno/v122y2023ics0166497222001912.html
   My bibliography  Save this article

Digital transformation in healthcare organisations: The role of innovation labs

Author

Listed:
  • Santarsiero, Francesco
  • Schiuma, Giovanni
  • Carlucci, Daniela
  • Helander, Nina

Abstract

Digital Transformation (DT) is increasingly vital for healthcare organisations. It is yielding new ways to address quality of care, medical practice, management and, generally, value creation for all the various actors of a healthcare ecosystem. However, implementing DT in healthcare is not straightforward. It requires simultaneously considering technological, political, social, cultural and economic aspects in innovating and delivering services. Moreover, it entails listening to and involving the heterogeneous set of actors in the healthcare ecosystem, in line with user-driven and open innovation logic.

Suggested Citation

  • Santarsiero, Francesco & Schiuma, Giovanni & Carlucci, Daniela & Helander, Nina, 2023. "Digital transformation in healthcare organisations: The role of innovation labs," Technovation, Elsevier, vol. 122(C).
    • Handle: RePEc:eee:techno:v:122:y:2023:i:c:s0166497222001912
    DOI: 10.1016/j.technovation.2022.102640
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0166497222001912
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.technovation.2022.102640?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Elia, Gianluca & Margherita, Alessandro & Passiante, Giuseppina, 2020. "Digital entrepreneurship ecosystem: How digital technologies and collective intelligence are reshaping the entrepreneurial process," Technological Forecasting and Social Change, Elsevier, vol. 150(C).
    2. Piret Tõnurist & Rainer Kattel & Veiko Lember, 2017. "Innovation labs in the public sector: what they are and what they do?," Public Management Review, Taylor & Francis Journals, vol. 19(10), pages 1455-1479, November.
    3. Kraus, Sascha & Schiavone, Francesco & Pluzhnikova, Anna & Invernizzi, Anna Chiara, 2021. "Digital transformation in healthcare: Analyzing the current state-of-research," Journal of Business Research, Elsevier, vol. 123(C), pages 557-567.
    4. Anna D’Auria & Marco Tregua & Tiziana Russo Spena & Francesco Bifulco, 2017. "Multiple Context of Innovation: Insights from Literature," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 14(02), pages 1-15, April.
    5. Satish Nambisan, 2017. "Digital Entrepreneurship: Toward a Digital Technology Perspective of Entrepreneurship," Entrepreneurship Theory and Practice, , vol. 41(6), pages 1029-1055, November.
    6. Khodadad-Saryazdi, Ali, 2021. "Exploring the telemedicine implementation challenges through the process innovation approach: A case study research in the French healthcare sector," Technovation, Elsevier, vol. 107(C).
    7. Ritu Agarwal & Guodong (Gordon) Gao & Catherine DesRoches & Ashish K. Jha, 2010. "Research Commentary ---The Digital Transformation of Healthcare: Current Status and the Road Ahead," Information Systems Research, INFORMS, vol. 21(4), pages 796-809, December.
    8. Francesco Santarsiero & Giovanni Schiuma & Daniela Carlucci, 2020. "Entrepreneurability: Innovation Labs as Engines of Innovation Capacity Development," International Studies in Entrepreneurship, in: Giuseppina Passiante (ed.), Innovative Entrepreneurship in Action, chapter 0, pages 115-127, Springer.
    9. Ramaswamy, Venkat & Ozcan, Kerimcan, 2018. "What is co-creation? An interactional creation framework and its implications for value creation," Journal of Business Research, Elsevier, vol. 84(C), pages 196-205.
    10. Louise Bloom & Romily Faulkner, 2016. "Innovation spaces: lessons from the United Nations," Third World Quarterly, Taylor & Francis Journals, vol. 37(8), pages 1371-1387, August.
    11. Ghosh, Swapan & Hughes, Mat & Hodgkinson, Ian & Hughes, Paul, 2022. "Digital transformation of industrial businesses: A dynamic capability approach," Technovation, Elsevier, vol. 113(C).
    12. Martin Mende, 2019. "The innovation imperative in healthcare: an interview and commentary," AMS Review, Springer;Academy of Marketing Science, vol. 9(1), pages 121-131, June.
    13. Anna Whicher & Tom Crick, 2019. "Co-design, evaluation and the Northern Ireland Innovation Lab," Public Money & Management, Taylor & Francis Journals, vol. 39(4), pages 290-299, May.
    14. Marcel Bogers, 2018. "Innovating by doing: promoting on-the-job experimentation through a climate for innovation," International Journal of Entrepreneurial Venturing, Inderscience Enterprises Ltd, vol. 10(3), pages 362-382.
    15. Kwan Soo Hong & DonHee Lee, 2018. "Impact of operational innovations on customer loyalty in the healthcare sector," Service Business, Springer;Pan-Pacific Business Association, vol. 12(3), pages 575-600, September.
    16. Sebastian Hermes & Tobias Riasanow & Eric K. Clemons & Markus Böhm & Helmut Krcmar, 2020. "The digital transformation of the healthcare industry: exploring the rise of emerging platform ecosystems and their influence on the role of patients," Business Research, Springer;German Academic Association for Business Research, vol. 13(3), pages 1033-1069, November.
    17. Youngjin Yoo & Ola Henfridsson & Kalle Lyytinen, 2010. "Research Commentary ---The New Organizing Logic of Digital Innovation: An Agenda for Information Systems Research," Information Systems Research, INFORMS, vol. 21(4), pages 724-735, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Zhang, Xun & Shen, Kathy Ning & Xu, Biao, 2024. "Double-edged sword of knowledge inertia: Overcoming healthcare professionals’ resistance in innovation adoption," Technovation, Elsevier, vol. 133(C).
    2. Zakaria A. Mani & Krzysztof Goniewicz, 2024. "Transforming Healthcare in Saudi Arabia: A Comprehensive Evaluation of Vision 2030’s Impact," Sustainability, MDPI, vol. 16(8), pages 1-23, April.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Schiuma, Giovanni & Santarsiero, Francesco, 2023. "Innovation labs as organisational catalysts for innovation capacity development: A systematic literature review," Technovation, Elsevier, vol. 123(C).
    2. Ruokolainen, Jari & Nätti, Satu & Juutinen, Milla & Puustinen, Juha & Holm, Anu & Vehkaoja, Antti & Nieminen, Hannu, 2023. "Digital healthcare platform ecosystem design: A case study of an ecosystem for Parkinson's disease patients," Technovation, Elsevier, vol. 120(C).
    3. Dal Mas, Francesca & Massaro, Maurizio & Rippa, Pierluigi & Secundo, Giustina, 2023. "The challenges of digital transformation in healthcare: An interdisciplinary literature review, framework, and future research agenda," Technovation, Elsevier, vol. 123(C).
    4. Cannavacciuolo, Lorella & Capaldo, Guido & Ponsiglione, Cristina, 2023. "Digital innovation and organizational changes in the healthcare sector: Multiple case studies of telemedicine project implementation," Technovation, Elsevier, vol. 120(C).
    5. Spanò, Rosanna & Massaro, Maurizio & Iacuzzi, Silvia, 2023. "Blockchain for value creation in the healthcare sector," Technovation, Elsevier, vol. 120(C).
    6. Abi Saad, Elie & Tremblay, Nathalie & Agogué, Marine, 2024. "A multi-level perspective on innovation intermediaries: The case of the diffusion of digital technologies in healthcare," Technovation, Elsevier, vol. 129(C).
    7. Zhang, Xi & Wei, Xin & Zhang, Te & Tan, Yahe & Xu, Dongming & Ordóñez de Pablos, Patricia, 2023. "How platform-based internet hospital innovation affects doctors’ active stress coping efforts: The conservation of resource theory perspective," Technovation, Elsevier, vol. 121(C).
    8. Aloini, Davide & Benevento, Elisabetta & Stefanini, Alessandro & Zerbino, Pierluigi, 2023. "Transforming healthcare ecosystems through blockchain: Opportunities and capabilities for business process innovation," Technovation, Elsevier, vol. 119(C).
    9. Raimo, Nicola & De Turi, Ivano & Albergo, Francesco & Vitolla, Filippo, 2023. "The drivers of the digital transformation in the healthcare industry: An empirical analysis in Italian hospitals," Technovation, Elsevier, vol. 121(C).
    10. Sohag, Kazi & Shams, S.M. Riad & Gainetdinova, Anna & Nappo, Fabio, 2023. "Frequency connectedness and cross-quantile dependence among medicare, medicine prices and health-tech equity," Technovation, Elsevier, vol. 120(C).
    11. Bamel, Umesh & Talwar, Shalini & Pereira, Vijay & Corazza, Laura & Dhir, Amandeep, 2023. "Disruptive digital innovations in healthcare: Knowing the past and anticipating the future," Technovation, Elsevier, vol. 125(C).
    12. Hack-Polay, Dieu & Mahmoud, Ali B. & Ikafa, Irene & Rahman, Mahfuzur & Kordowicz, Maria & Verde, Juan Manuel, 2023. "Steering resilience in nursing practice: Examining the impact of digital innovations and enhanced emotional training on nurse competencies," Technovation, Elsevier, vol. 120(C).
    13. Angelos I. Stoumpos & Fotis Kitsios & Michael A. Talias, 2023. "Digital Transformation in Healthcare: Technology Acceptance and Its Applications," IJERPH, MDPI, vol. 20(4), pages 1-44, February.
    14. Cong Cheng & Hongfang Cui, 2024. "Combining digital and legacy technologies: firm digital transformation strategies—evidence from Chinese manufacturing companies," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-14, December.
    15. Ancillai, Chiara & Sabatini, Andrea & Gatti, Marco & Perna, Andrea, 2023. "Digital technology and business model innovation: A systematic literature review and future research agenda," Technological Forecasting and Social Change, Elsevier, vol. 188(C).
    16. Zahra, Shaker A. & Liu, Wan & Si, Steven, 2023. "How digital technology promotes entrepreneurship in ecosystems," Technovation, Elsevier, vol. 119(C).
    17. Santos, Susana C. & Liguori, Eric W. & Garvey, Erin, 2023. "How digitalization reinvented entrepreneurial resilience during COVID-19," Technological Forecasting and Social Change, Elsevier, vol. 189(C).
    18. Venâncio, Ana & Picoto, Winnie & Pinto, Inês, 2023. "Time-to-unicorn and digital entrepreneurial ecosystems," Technological Forecasting and Social Change, Elsevier, vol. 190(C).
    19. Bez, Sea Matilda & Georgescu, Irène & Farazi, Mohammad Saleh, 2023. "TripAdvisor of healthcare:Opportunities for value creation through patient feedback platforms," Technovation, Elsevier, vol. 121(C).
    20. Cerchione, Roberto & Centobelli, Piera & Riccio, Emanuela & Abbate, Stefano & Oropallo, Eugenio, 2023. "Blockchain’s coming to hospital to digitalize healthcare services: Designing a distributed electronic health record ecosystem," Technovation, Elsevier, vol. 120(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:techno:v:122:y:2023:i:c:s0166497222001912. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.sciencedirect.com/science/journal/01664972 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.