IDEAS home Printed from https://ideas.repec.org/a/eee/tefoso/v189y2023ics0040162523000239.html
   My bibliography  Save this article

Promoting value emergence through digital platform ecosystems: Perspectives on resource integration in China

Author

Listed:
  • Peng, Hui
  • Lu, Yaobin
  • Gupta, Sumeet

Abstract

Although value co-creation of user-enterprise platforms has been investigated in recent decades, only a few empirical efforts have been made to explore the value emergence of digital platform ecosystems from the perspectives of the enterprise, supplier, government, and user interactions, specifically concerning the complexity and emergence of interactions arising out the integration of micro-, meso-, and macro-level resources in China. To address this research gap, this study examines the relationship between user whole-process engagement, value emergence, resource integration, and firm performance from the perspective of resource integration combined with complex systems theory. A questionnaire survey of 377 digital enterprises in different industries in China was conducted; subsequently, the theoretical model was tested by using empirical and experimental methods. The empirical results showed that the emergence of efficiency and integrated value played a mediating role in the relationship between user whole-process engagement and firm performance. Resource integration positively moderated the relationship between user whole-process engagement and value emergence. Simultaneously, value emergence promoted the improvement of multidimensional performance of enterprise platforms, and its impact on a firm's social performance was greater as compared to that on the firm's economic performance. Thus, the research has interesting implications for theory, enterprises, and government.

Suggested Citation

  • Peng, Hui & Lu, Yaobin & Gupta, Sumeet, 2023. "Promoting value emergence through digital platform ecosystems: Perspectives on resource integration in China," Technological Forecasting and Social Change, Elsevier, vol. 189(C).
    • Handle: RePEc:eee:tefoso:v:189:y:2023:i:c:s0040162523000239
    DOI: 10.1016/j.techfore.2023.122338
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0040162523000239
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.techfore.2023.122338?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Pera, Rebecca & Occhiocupo, Nicoletta & Clarke, Jackie, 2016. "Motives and resources for value co-creation in a multi-stakeholder ecosystem: A managerial perspective," Journal of Business Research, Elsevier, vol. 69(10), pages 4033-4041.
    2. Chi, Maomao & Huang, Rui & George, Joey F., 2020. "Collaboration in demand-driven supply chain: Based on a perspective of governance and IT-business strategic alignment," International Journal of Information Management, Elsevier, vol. 52(C).
    3. Joost Rietveld & Melissa A. Schilling & Cristiano Bellavitis, 2019. "Platform Strategy: Managing Ecosystem Value Through Selective Promotion of Complements," Organization Science, INFORMS, vol. 30(6), pages 1232-1251, November.
    4. Shen, Bin & Xu, Xiaoyan & Chan, Hau Ling & Choi, Tsan-Ming, 2021. "Collaborative innovation in supply chain systems: Value creation and leadership structure," International Journal of Production Economics, Elsevier, vol. 235(C).
    5. Vargo, Stephen L. & Lusch, Robert F., 2017. "Service-dominant logic 2025," International Journal of Research in Marketing, Elsevier, vol. 34(1), pages 46-67.
    6. Jingrui Ju & Luning Liu & Yuqiang Feng, 2019. "Design of an O2O Citizen Participation Ecosystem for Sustainable Governance," Information Systems Frontiers, Springer, vol. 21(3), pages 605-620, June.
    7. Gawer, Annabelle, 2014. "Bridging differing perspectives on technological platforms: Toward an integrative framework," Research Policy, Elsevier, vol. 43(7), pages 1239-1249.
    8. Thomas L. Huber & Thomas Kude & Jens Dibbern, 2017. "Governance Practices in Platform Ecosystems: Navigating Tensions Between Cocreated Value and Governance Costs," Information Systems Research, INFORMS, vol. 28(3), pages 563-584, September.
    9. Gorwa, Robert, 2019. "What is Platform Governance?," SocArXiv fbu27, Center for Open Science.
    10. Youngjin Yoo & Richard J. Boland & Kalle Lyytinen & Ann Majchrzak, 2012. "Organizing for Innovation in the Digitized World," Organization Science, INFORMS, vol. 23(5), pages 1398-1408, October.
    11. Abraham K. Song, 2019. "The Digital Entrepreneurial Ecosystem—a critique and reconfiguration," Small Business Economics, Springer, vol. 53(3), pages 569-590, October.
    12. Ho, Mia Hsiao-Wen & Chung, Henry F.L. & Kingshott, Russel & Chiu, Chun-Chen, 2020. "Customer engagement, consumption and firm performance in a multi-actor service eco-system: The moderating role of resource integration," Journal of Business Research, Elsevier, vol. 121(C), pages 557-566.
    13. Amrit Tiwana & Benn Konsynski & Ashley A. Bush, 2010. "Research Commentary ---Platform Evolution: Coevolution of Platform Architecture, Governance, and Environmental Dynamics," Information Systems Research, INFORMS, vol. 21(4), pages 675-687, December.
    14. Deep Prakash, C. & Majumdar, Adrija, 2021. "Analyzing the role of national culture on content creation and user engagement on Twitter: The case of Indian Premier League cricket franchises," International Journal of Information Management, Elsevier, vol. 57(C).
    15. Hakan Ozalp & Carmelo Cennamo & Annabelle Gawer, 2018. "Disruption in Platform‐Based Ecosystems," Journal of Management Studies, Wiley Blackwell, vol. 55(7), pages 1203-1241, November.
    16. Parthiban, Rishikesan & Qureshi, Israr & Bandyopadhyay, Somprakash & Jaikumar, Saravana, 2021. "Digitally mediated value creation for non-commodity base of the pyramid producers," International Journal of Information Management, Elsevier, vol. 56(C).
    17. Teppo Felin & Steve W. J. Kozlowski & Georgia T. Chao, 2012. "The Dynamics of Emergence: Cognition and Cohesion in Work Teams," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 33(5-6), pages 335-354, July.
    18. Francesca Ciulli & Ans Kolk & Siri Boe-Lillegraven, 2020. "Circularity Brokers: Digital Platform Organizations and Waste Recovery in Food Supply Chains," Journal of Business Ethics, Springer, vol. 167(2), pages 299-331, November.
    19. Chirumalla, Koteshwar, 2021. "Building digitally-enabled process innovation in the process industries: A dynamic capabilities approach," Technovation, Elsevier, vol. 105(C).
    20. Jens Foerderer & Thomas Kude & Sunil Mithas & Armin Heinzl, 2018. "Does Platform Owner’s Entry Crowd Out Innovation? Evidence from Google Photos," Information Systems Research, INFORMS, vol. 29(2), pages 444-460, June.
    21. Inoue, Yuki & Tsujimoto, Masaharu, 2018. "New market development of platform ecosystems: A case study of the Nintendo Wii," Technological Forecasting and Social Change, Elsevier, vol. 136(C), pages 235-253.
    22. Helfat, Constance E. & Raubitschek, Ruth S., 2018. "Dynamic and integrative capabilities for profiting from innovation in digital platform-based ecosystems," Research Policy, Elsevier, vol. 47(8), pages 1391-1399.
    23. Peters, Linda D., 2016. "Heteropathic versus homopathic resource integration and value co-creation in service ecosystems," Journal of Business Research, Elsevier, vol. 69(8), pages 2999-3007.
    24. Knut H. Rolland & Lars Mathiassen & Arun Rai, 2018. "Managing Digital Platforms in User Organizations: The Interactions Between Digital Options and Digital Debt," Information Systems Research, INFORMS, vol. 29(2), pages 419-443, June.
    25. Meynhardt, Timo & Chandler, Jennifer D. & Strathoff, Pepe, 2016. "Systemic principles of value co-creation: Synergetics of value and service ecosystems," Journal of Business Research, Elsevier, vol. 69(8), pages 2981-2989.
    26. Zhu, Zhen & Zhao, Jing & Bush, Ashley A., 2020. "The effects of e-business processes in supply chain operations: Process component and value creation mechanisms," International Journal of Information Management, Elsevier, vol. 50(C), pages 273-285.
    27. Loureiro, Sandra Maria Correia & Romero, Jaime & Bilro, Ricardo Godinho, 2020. "Stakeholder engagement in co-creation processes for innovation: A systematic literature review and case study," Journal of Business Research, Elsevier, vol. 119(C), pages 388-409.
    28. Beltagui, Ahmad & Rosli, Ainurul & Candi, Marina, 2020. "Exaptation in a digital innovation ecosystem: The disruptive impacts of 3D printing," Research Policy, Elsevier, vol. 49(1).
    29. Alaimo, Cristina & Kallinikos, Jannis & Vallderama-Venegas, E, 2020. "Platforms as service ecosystems: lessons from social media," LSE Research Online Documents on Economics 101474, London School of Economics and Political Science, LSE Library.
    30. Liao, Shu-Hsien & Hu, Da-Chian & Ding, Li-Wen, 2017. "Assessing the influence of supply chain collaboration value innovation, supply chain capability and competitive advantage in Taiwan's networking communication industry," International Journal of Production Economics, Elsevier, vol. 191(C), pages 143-153.
    31. Benoit, Sabine & Baker, Thomas L. & Bolton, Ruth N. & Gruber, Thorsten & Kandampully, Jay, 2017. "A triadic framework for collaborative consumption (CC): Motives, activities and resources & capabilities of actors," Journal of Business Research, Elsevier, vol. 79(C), pages 219-227.
    32. Saadatmand, Fatemeh & Lindgren, Rikard & Schultze, Ulrike, 2019. "Configurations of platform organizations: Implications for complementor engagement," Research Policy, Elsevier, vol. 48(8), pages 1-1.
    33. Asamoah, D. & Agyei-Owusu, B. & Andoh-Baidoo, F.K. & Ayaburi, E., 2021. "Inter-organizational systems use and supply chain performance: Mediating role of supply chain management capabilities," International Journal of Information Management, Elsevier, vol. 58(C).
    34. Andreas Hein & Maximilian Schreieck & Tobias Riasanow & David Soto Setzke & Manuel Wiesche & Markus Böhm & Helmut Krcmar, 2020. "Digital platform ecosystems," Electronic Markets, Springer;IIM University of St. Gallen, vol. 30(1), pages 87-98, March.
    35. Naveen Kumar & Liangfei Qiu & Subodha Kumar, 2018. "Exit, Voice, and Response on Digital Platforms: An Empirical Investigation of Online Management Response Strategies," Information Systems Research, INFORMS, vol. 29(4), pages 849-870, December.
    36. Torres Pena, Maria Veronica & Breidbach, Christoph F., 2021. "On emergence in service platforms: An application to P2P lending," Journal of Business Research, Elsevier, vol. 135(C), pages 337-347.
    37. Carmelo Cennamo & Juan Santaló, 2019. "Generativity Tension and Value Creation in Platform Ecosystems," Organization Science, INFORMS, vol. 30(3), pages 617-641, May.
    38. Thomas, Llewellyn D.W. & Autio, Erkko & Gann, David M., 2022. "Processes of ecosystem emergence," Technovation, Elsevier, vol. 115(C).
    39. Wynne W. Chin & Barbara L. Marcolin & Peter R. Newsted, 2003. "A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study," Information Systems Research, INFORMS, vol. 14(2), pages 189-217, June.
    40. Ivanov, Dmitry & Dolgui, Alexandre & Sokolov, Boris, 2022. "Cloud supply chain: Integrating Industry 4.0 and digital platforms in the “Supply Chain-as-a-Service”," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 160(C).
    41. Yixin Qiu & Anandasivam Gopal & Il-Horn Hann, 2017. "Logic Pluralism in Mobile Platform Ecosystems: A Study of Indie App Developers on the iOS App Store," Information Systems Research, INFORMS, vol. 28(2), pages 225-249, June.
    42. de Reuver, Mark & Sørensen, Carsten & Basole, Rahul C., 2018. "The digital platform: a research agenda," LSE Research Online Documents on Economics 80669, London School of Economics and Political Science, LSE Library.
    43. Antonino Vaccaro & Stefano Brusoni & Francisco M. Veloso, 2011. "Virtual Design, Problem Framing, and Innovation: An Empirical Study in the Automotive Industry," Journal of Management Studies, Wiley Blackwell, vol. 48(1), pages 99-122, January.
    44. Li, Ying & Dai, Jing & Cui, Li, 2020. "The impact of digital technologies on economic and environmental performance in the context of industry 4.0: A moderated mediation model," International Journal of Production Economics, Elsevier, vol. 229(C).
    45. Tobias Kretschmer & Aija Leiponen & Melissa Schilling & Gurneeta Vasudeva, 2022. "Platform ecosystems as meta‐organizations: Implications for platform strategies," Strategic Management Journal, Wiley Blackwell, vol. 43(3), pages 405-424, March.
    46. Chae, Bongsug (Kevin), 2019. "A General framework for studying the evolution of the digital innovation ecosystem: The case of big data," International Journal of Information Management, Elsevier, vol. 45(C), pages 83-94.
    47. Ramaswamy, Venkat & Ozcan, Kerimcan, 2018. "What is co-creation? An interactional creation framework and its implications for value creation," Journal of Business Research, Elsevier, vol. 84(C), pages 196-205.
    48. Polese, Francesco & Payne, Adrian & Frow, Pennie & Sarno, Debora & Nenonen, Suvi, 2021. "Emergence and phase transitions in service ecosystems," Journal of Business Research, Elsevier, vol. 127(C), pages 25-34.
    49. Frederik von Briel & Per Davidsson & Jan Recker, 2018. "Digital Technologies as External Enablers of New Venture Creation in the IT Hardware Sector," Entrepreneurship Theory and Practice, , vol. 42(1), pages 47-69, January.
    50. Bitrián, Paula & Buil, Isabel & Catalán, Sara, 2021. "Enhancing user engagement: The role of gamification in mobile apps," Journal of Business Research, Elsevier, vol. 132(C), pages 170-185.
    51. Amrit Tiwana, 2015. "Evolutionary Competition in Platform Ecosystems," Information Systems Research, INFORMS, vol. 26(2), pages 266-281, June.
    52. Siaw, Christopher Agyapong & Sarpong, David, 2021. "Dynamic exchange capabilities for value co-creation in ecosystems," Journal of Business Research, Elsevier, vol. 134(C), pages 493-506.
    53. Ramya K. Murthy & Anoop Madhok, 2021. "Overcoming the Early‐stage Conundrum of Digital Platform Ecosystem Emergence: A Problem‐Solving Perspective," Journal of Management Studies, Wiley Blackwell, vol. 58(7), pages 1899-1932, November.
    54. Rob Jago Floetgen & Jana Strauss & Jörg Weking & Andreas Hein & Florian Urmetzer & Markus Böhm & Helmut Krcmar, 2021. "Introducing platform ecosystem resilience: leveraging mobility platforms and their ecosystems for the new normal during COVID-19," European Journal of Information Systems, Taylor & Francis Journals, vol. 30(3), pages 304-321, May.
    55. Panos Constantinides & Ola Henfridsson & Geoffrey G. Parker, 2018. "Introduction—Platforms and Infrastructures in the Digital Age," Information Systems Research, INFORMS, vol. 29(2), pages 381-400, June.
    56. Tsan-Ming Choi & T. C. E. Cheng & Xiande Zhao & Ting-Yan Chan & Christina W. Y. Wong & Kee-Hung Lai & Venus Y. H. Lun & Chi To Ng & Eric W. T. Ngai, 2016. "Green Service: Construct Development and Measurement Validation," Production and Operations Management, Production and Operations Management Society, vol. 25(3), pages 432-457, March.
    57. Claudio Panico & Carmelo Cennamo, 2022. "User preferences and strategic interactions in platform ecosystems," Strategic Management Journal, Wiley Blackwell, vol. 43(3), pages 507-529, March.
    58. Dash, Ganesh & Paul, Justin, 2021. "CB-SEM vs PLS-SEM methods for research in social sciences and technology forecasting," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
    59. Harada, Tsutomu, 2003. "Three steps in knowledge communication: the emergence of knowledge transformers," Research Policy, Elsevier, vol. 32(10), pages 1737-1751, December.
    60. Kapoor, Kawaljeet & Ziaee Bigdeli, Ali & Dwivedi, Yogesh K. & Schroeder, Andreas & Beltagui, Ahmad & Baines, Tim, 2021. "A socio-technical view of platform ecosystems: Systematic review and research agenda," Journal of Business Research, Elsevier, vol. 128(C), pages 94-108.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Peng, Lifang & Chen, Yi-Cheng & Robinson, Simon & Li, Qi & Wu, Jen-Her, 2024. "Exploring IT business value creation in a Taobao Village EC ecosystem: A systems theory perspective," Technological Forecasting and Social Change, Elsevier, vol. 206(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Jan Frederic Nerbel & Markus Kreutzer, 2023. "Digital platform ecosystems in flux: From proprietary digital platforms to wide-spanning ecosystems," Electronic Markets, Springer;IIM University of St. Gallen, vol. 33(1), pages 1-20, December.
    2. Kapoor, Kawaljeet & Ziaee Bigdeli, Ali & Dwivedi, Yogesh K. & Schroeder, Andreas & Beltagui, Ahmad & Baines, Tim, 2021. "A socio-technical view of platform ecosystems: Systematic review and research agenda," Journal of Business Research, Elsevier, vol. 128(C), pages 94-108.
    3. Silva, Lucas Emmanuel Nascimento & Gomes, Leonardo Augusto de Vasconcelos & Faria, Aline Mariane de & Borini, Felipe Mendes, 2024. "Innovation processes in ecosystem settings: An integrative framework and future directions," Technovation, Elsevier, vol. 132(C).
    4. Hou, Hong & Shi, Yongjiang, 2021. "Ecosystem-as-structure and ecosystem-as-coevolution: A constructive examination," Technovation, Elsevier, vol. 100(C).
    5. Gomes, Leonardo Augusto de Vasconcelos & Flechas, Ximena Alejandra & Facin, Ana Lucia Figueiredo & Borini, Felipe Mendes, 2021. "Ecosystem management: Past achievements and future promises," Technological Forecasting and Social Change, Elsevier, vol. 171(C).
    6. Van Dyck, Marc & Lüttgens, Dirk & Diener, Kathleen & Piller, Frank & Pollok, Patrick, 2024. "From product to platform: How incumbents' assumptions and choices shape their platform strategy," Research Policy, Elsevier, vol. 53(1).
    7. Martin Engert & Julia Evers & Andreas Hein & Helmut Krcmar, 2022. "The Engagement of Complementors and the Role of Platform Boundary Resources in e-Commerce Platform Ecosystems," Information Systems Frontiers, Springer, vol. 24(6), pages 2007-2025, December.
    8. Dai, Guangsong & Zhang, Lanxia & Zhang, Qingqiang & Mao, Mengyu, 2024. "Navigating tensions between value creation and capture in ecosystems," Journal of Business Research, Elsevier, vol. 170(C).
    9. Brea, Edgar, 2023. "A framework for mapping actor roles and their innovation potential in digital ecosystems," Technovation, Elsevier, vol. 125(C).
    10. Jovanovic, Marin & Sjödin, David & Parida, Vinit, 2022. "Co-evolution of platform architecture, platform services, and platform governance: Expanding the platform value of industrial digital platforms," Technovation, Elsevier, vol. 118(C).
    11. Jacobides, Michael G. & Cennamo, Carmelo & Gawer, Annabelle, 2024. "Externalities and complementarities in platforms and ecosystems: From structural solutions to endogenous failures," Research Policy, Elsevier, vol. 53(1).
    12. Bixiang Shi & Fangcheng Tang & Fenfen Wei, 2022. "The Path Constitution of Platform Evolution: An Organizational Momentum View," Sustainability, MDPI, vol. 14(15), pages 1-22, July.
    13. Inoue, Yuki, 2021. "Indirect innovation management by platform ecosystem governance and positioning: Toward collective ambidexterity in the ecosystems," Technological Forecasting and Social Change, Elsevier, vol. 166(C).
    14. Andreas Hein & Maximilian Schreieck & Tobias Riasanow & David Soto Setzke & Manuel Wiesche & Markus Böhm & Helmut Krcmar, 2020. "Digital platform ecosystems," Electronic Markets, Springer;IIM University of St. Gallen, vol. 30(1), pages 87-98, March.
    15. Carmen Leong & Silvia Lin & Felix Tan & Jie Yu, 2024. "Coordination in a Digital Platform Organization," Information Systems Research, INFORMS, vol. 35(1), pages 363-393, March.
    16. Torres Pena, Maria Veronica & Breidbach, Christoph F., 2021. "On emergence in service platforms: An application to P2P lending," Journal of Business Research, Elsevier, vol. 135(C), pages 337-347.
    17. Wang, Bing & Ma, Ming & Zhang, Zongyi & Li, Chunhong, 2024. "How do the key capabilities of the industrial internet platform support its growth? A longitudinal case study based on the resource orchestration perspective," Technological Forecasting and Social Change, Elsevier, vol. 200(C).
    18. Panos Constantinides & Ola Henfridsson & Geoffrey G. Parker, 2018. "Introduction—Platforms and Infrastructures in the Digital Age," Information Systems Research, INFORMS, vol. 29(2), pages 381-400, June.
    19. Shi, Xianwei & Liang, Xingkun & Luo, Yining, 2023. "Unpacking the intellectual structure of ecosystem research in innovation studies," Research Policy, Elsevier, vol. 52(6).
    20. Grzegorz Baran & Aleksandra Berkowicz, 2021. "Digital Platform Ecosystems as Living Labs for Sustainable Entrepreneurship and Innovation: A Conceptual Model Proposal," Sustainability, MDPI, vol. 13(11), pages 1-14, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:tefoso:v:189:y:2023:i:c:s0040162523000239. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.sciencedirect.com/science/journal/00401625 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.