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Competencies for the artificial intelligence age: visualisation of the state of the art and future perspectives

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  • Mónica Santana

    (Pablo de Olavide University)

  • Mirta Díaz-Fernández

    (Pablo de Olavide University)

Abstract

The objective of this paper is to perform an in-depth analysis of the literature on the competencies for implementing and leveraging artificial intelligence (AI) within organisations. From a bibliometric study using SciMat with articles from the Web of Science database, we identified 421 papers published between 1992 and 2020. This study offers a systematisation of the competencies and skills for AI, highlighting the most prominent, basic, specialised and emerging themes, and providing a performance measure analysis of this field. In addition, major challenges and a research agenda are discussed. The organisational challenge is to achieve a workforce with the necessary digital competencies, and to adapt human resource management practices to AI challenges.

Suggested Citation

  • Mónica Santana & Mirta Díaz-Fernández, 2023. "Competencies for the artificial intelligence age: visualisation of the state of the art and future perspectives," Review of Managerial Science, Springer, vol. 17(6), pages 1971-2004, August.
    • Handle: RePEc:spr:rvmgts:v:17:y:2023:i:6:d:10.1007_s11846-022-00613-w
    DOI: 10.1007/s11846-022-00613-w
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    Cited by:

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    2. Satish Kumar & Weng Marc Lim & Riya Sureka & Charbel Jose Chiappetta Jabbour & Umesh Bamel, 2024. "Balanced scorecard: trends, developments, and future directions," Review of Managerial Science, Springer, vol. 18(8), pages 2397-2439, August.
    3. Paul-Vasile Vezeteu & Dumitru Iulian Nastac, 2024. "Artificial Intelligence Integration in Business: Study of Employee Competences in Relation to the Organisational Needs," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 26(67), pages 832-832, August.
    4. Roppelt, Julia Stefanie & Kanbach, Dominik K. & Kraus, Sascha, 2024. "Artificial intelligence in healthcare institutions: A systematic literature review on influencing factors," Technology in Society, Elsevier, vol. 76(C).

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    More about this item

    Keywords

    SciMat; Artificial intelligence; Digital competencies; HRM; Future of work;
    All these keywords.

    JEL classification:

    • M50 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - General

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